I am a regular customer at Pizza Time, but after tonight, I will never go there again. I online ordered a pizza and selected the option of no olives and no ham. I had friends over, in which, a 7 year old little girl is extremely allergic to olives. The pizza came with both olives and ham. I called to let them know and explained the story and I was then passed off to the lead. The lead told me "it didn't show up on our end". I have the email receipt that clearly says "no olives no ham". He told me i am suppose to write it in the comments section, even though there is an option for unclicking what you don't want. He told me there is some type of "pop up box" that comes up saying I have to comment what i don't want, but there was NEVER any box that popped up, or I would have wrote it in there. After explaining the story yet again, I got passed off to the manager. Then i had to yet again explain. She then told me the SAME thing. I told her I literally just tried to re-order something and it didn't pop off. She said "yeah because you are already logged into your account". I told her it never popped up to begin with. She then said "well I just did it on my phone and it popped up". How disrespectful is that? Basically insinuating I'm lying. I said that to her and she said VERY SNARKY "no I'm not saying that but it's working". The whole point is it never popped up on my end and I had a whole pizza I paid for that we cannot eat due to contact allergies. She then said "im not remaking your pizza". I said it's not my fault it didn't pop up? She told me she's not going to remake it because it's policy she can't. That's bullshit. If my pizza is wrong, it's not MY FAULT that I had no messages or pop ups that told me to write out instructions. My pizza should have 100% been remade. I then told her I wanted to speak to whoever is above her. I asked if they had a district manager and again in a very snarky tone she said "nope the owner". I said "ok wel can I have the email or a customer service email?" She told me "nope I'm not giving it to you". What kind of manager is this? This is not how you run a business. I own a business and I would NEVER talk to someone the way she did. Completely unprofessional. The fact I didn't get any contact information for someone above her is bullshit. I will be contacting the better business bureau on the services I was given if this is not solved as it's clear I'm not the only one who has had issues. This is ridiculous. I really hope this gets to the owner and you take care of the people who are running your business. read more

OLD : So disappointed!!! Years ago I quit getting pizza here due to a hair in my cheesy bread sticks. Recently we decided to try it again and sadly, today, guess what surprise we got in one of our pizzas?! Yep! A freaking hair!!!! Ugh!!! If you don't mind eating the hair off someone's head then by all means head over to Pizza Time and Hair in Spanaway and they will surely make you a tasty pizza with hair. YUCK. UPDATE: Apparently we really like eating hair in my family, because we went back! LOL Speedy service. Good prices. Family favorite. And best of all, no hair! But we do eat our pizza in that dark now, so... there's that... read more

Fast friendly 5.99 one topping large pizza carry out only is always on...best jalapeno cheese bread ever!

It was quick and cheap, but the cardboard box had more flavor than the pizza. I am baffled that this place is rated so high. Do yourself a favor and eat somewhere else. read more

Fantastic food, reasonable price and delivery time. This is our go to every pizza night. Kids love the personal pizzas and their cheese bread is fantastic. Also hard to beat their crust. Ready choice to support them over the big chains! read more

Unfortunately, this is my second poor experience at this store. 1st was with an employee not being trained on using a Entertainment book coupons. The manager was very rude. I didn't write a review on that one. But my girlfriend recently returned and observed a girl working there not using gloves, touching her cellphone, then touch pizza, touch store phone and then the register. I blame management for these. Won't be back. read more

I love this location always goid and if they make a mistake which sometimes happens they bend over backwards to make it right love love love that kind of dedication to costumers keep up the good work. read more

Best pizza ever! Better then any other pizza place. The crust and cheese are perfect. I prefer this over pizza hut any day

I think this pizza is good but I'm afraid to try it sober. We always get hammered and get delivery from here so I don't want to ruin it by lack of inebriation. I think the delivery was always fast so that's saying a lot since 15 mins feels like years when you're hanging onto the rug to stop from falling off the earth. read more

Pizza was over 30mins late. Beyond ridiculous do not recommend. We called and they said it was almost here 15mins ago. The bad part is that the pizza place is about 5 mins from my house or less. read more

Pizza The is a good place close by for Spanaway residents. The meat lovers Pizza here in my opinion best in the area.

If I could give them 0 stars I would. I got home and found that all my pizzas had basically no sauce on them, my cinnamon bread was not cooked all the way, and my boneless wings were soggy. If I wouldn't have ordered so much then I would have let it go, but I decided I should call and mention it to them. The girl kept putting me on hold going back and forth with the manager who wouldn't come to phone, they didn't even apologize. Just said they would replace my uncooked cinnamon bread and that next time I need to "ask for extra sauce if I want extra sauce." I tried to explain that there was basically no sauce. I hate extra sauce, why would I ask for Extra sauce... Any of the little bit of sauce that was on there was dried up. I asked for a refund or a store credit and they refused. I asked for the owners contact info and the girl on the phone said the manager said no and then went on to say "no she Doesn't have a manager she is the owner." Poor customer service. read more

Pizza Time - a hand holding a piece of pizza - Pizza Near Me - Spanaway, Washington

I am never satisfied. If not too saucy its thrown together in a pile on top. Sloppy and the place is so beat down looking I actually cringe when I walk in. Need new crew or new management. An over all clean up. Waste of money. On another note the employees are always nice. read more

Victoria at the Spanaway location rocks. Huge thank you for your excellent customer service!

Pizza Time is a perfect example of how to ruin what might have been a really good pizza with a really bad crust. Really, while I was eating I kept checking to see if a napkin somehow got stuck to the bottom of the pie. PT, reformulated your crust and you might give the pizza "big boys" a run for their money! read more

Just moved to the area and ordered Pizza Time for delivery. It is a little pricey compared to the big chains (Pizza Hut/Domino's) but the pizza is worth it. Lots of fresh toppings and pizza arrived on time and still hot. We got their BBQ chicken monthly special and a vegetarian supreme, both were delicious. We will definitely be ordering again! read more

This is the second time we've gotten delivery and we are so happy! The employees are nice, the food portions are generous AND they taste great! I got the large garden salad with chicken and my container was STUFFED full and taped! It was only $5.99! No more overpriced salads! My husband got the chicken Alfredo pasta and that was also bigger than expected. He also got a steak and cheese sandwich and that was awesome as well. (Their ranch is really good too) Overall we're grateful this business is around! :) read more

These guys are a small pizza place with a few locations. Their pizza and sandwiches are pretty good! It isn't gourmet, but it isn't awful either. The reason they get 4 stars is because of their service. They offer some really great deals, and are one of the only pizza places that deliver to local schools. They are super supportive of the local community, and that is very much appreciated. :) read more

This place is a little hidden gem. I love the jalapeño cheese bread. And the staff is very friendly.

All the stars have to come from the employees because the food is absolutely disgusting . I ordered for the first time from this location today and it was not only delivered to us ice cold but was so gross I can't believe the charge for it with a straight face . When I called to complain about the delivery , the dense , unprofessional manager says she can only deliver fresh food or a credit for next time. When I explained there won't be a next time she offered nothing. I had to dispute this charge with my bank but it's worth the time because I refuse to pay for this crap. Save your money and your time! read more

Customer Service... Makes all the difference; the customer service has gone down hill... The manager aka owners daughter is not doing the place any justice... Entitlement is the reason we will never order pizza from this establishment; being a disrespectful brat is no way to handle customers! We miss the pizza but it just isn't worth the attitude!!! read more

We use to always order from Pizza Hut and I am not found of pizza, can you believe that? We ordered from here and I loved the pizza. I use to think pizza is all the same but I really like Pizza Time pizza. We have been ordering from here a long time. Hubby has lived here since the 1987 and he swears by them. I love the pizza because they have been consistently good. We also enjoy the fast and reliable home delivery. As always they are friendly and courteous people. read more

Late and barely edible. I definitely do not recommend this place. The only thing we could manage to get past our gag reflex were the cheese sticks. read more

this is my favorite pizza shop! they are not that expensive and the pizzas always taste awesome! I definitely recommend everyone come here! read more

Never ever had a bad pizza from here. It's usually my Friday night dinner stop and when you call ahead, your pizza will be done by the time you get there. I prefer their pies over Dominos or Pizza Hut... Or anywhere else really. The cheesy jalapeño bread is incredible and the sandwiches aren't half bad either. read more

Classic greasy pie at a tremendously cheap price. I've eaten here a number of times and love the food. That said, do yourself a favor and order it in. The storefront location is a dive even for a carryout place and call them, don't order online: I've had mixed results doing so. It probably has something to do with the 1980s era printer that prints out their online tickets (I'm not kidding, go in and check it our for yourself -- hilarious). Oh, and try the boneless, breaded wings. Tasty! read more

Absolutely love this place! Omg the prices are so good and I love the pizza and cheese bread! Will take this any day over any of the major chains! I love this place! read more

I thought the pizza was very tasty. The cheese bread was cheesy and delicious. The hot wings were not good at all to me but the husband liked them. The place is small kind of like just a walk in little Caesars. Will get pizza from there again prices were great for take out. read more

Pizza is better than average, but the wait can be pretty long. I stopped going here because of hour+ waits to get a pizza. Last weekend I decided to try to order online. I arrived right on time to pick up my order, and they hadnt even started it. A half hour later we got out of there. with three pretty standard pizzas. The only reason this isn't a one star review is that the pizzas were pretty good. The kids absolutely loved them. Will we go back? Its possible. If we want something better than Little Caesars but not as expensive as Round table. read more

We always order delvery. So often the pizza is almost too greasy to eat. The prices are cheap, that's why we keep b pming back. The sandwiches are good and so are the salads. read more

Been to pizza time once came back cause the pizza was decent priced for the quality of pizza. The only thing that makes me not want to eat here again is no one uses gloves. The touch the pizza topping with bare fingers and then wipes their hands off with the apron. Come to the front and touches the screen to put in orders and my debit card which creates custom contact. Haven't seen anyone wash their hands either. That is very unsanitary and unappetizing knowing that. Once they use gloves you'll definitely have my business again. read more

Not courteous at all. And I got ripped off 4 dollars for one large pizza. Poor poor customer service

Pizza delivery guy ruined a taped for all game for me... I almost lost my mind... Good thing pizza was good.

Much better than your bigger chain pizza places. Ingredients taste fresh and prices are reasonable.

Food is always hot and good. I get it delivered, always by someone who is nice and friendly, even late at night in the snow!! The specialty pizzas that I have had are super. I have been getting their pizza for years and they have never let me down. read more

This is our go to pizza place on nights I don't feel like cooking. The pizza is great and they have great customer service

Best pizza around our home for our regular Friday night pizza nights. Delivery is fast. The drivers are friendly. The pizza is the best for the fast food variety type pizza. I have had 2 issues 1st was trying to use an internet coupon. I was supposed to be saving $10 doing a meal deal they were offering. When I went to pick up the pizza I told them the website did not give me the discount. I was told that I should have called and there was nothing they could do to make up for it. Just beware if you want the discount and the website rings it up wrong, you have to call. 2nd issue was they shorted us an order of wings that I paid for. I didn't call and make a fuss. Didn't think there was much they would do. I just now double check my order before parting ways just as I do at fast food restaurants! read more

I hope everyone reads and trolls the lady that fell for the old Easter egg dye trick. How embarrassing! At least your children are smart at making you rage. Funny how only some of the tomatoes molded Soooo fast but the rest were fine. Tomatoes don't turn blue either. They will grow fuzzy and white, then turn black. You can actually see the dip marks in the photos. Guess where the rest of the dye got poured into?! Not the soda!!! ROFL What a class A clown. I looked online at the public Heath reports. Not a single violation in 20 years. Go delete your account so you don't embarrass yourself any further. read more

I like this place. I like it a lot. I prefer it to the other big chains, both in price and in taste. They make the dough fresh, use sauce with more than just tomato flavor and put on a fair amount of cheese/toppings.Strictly reviewing the pizza, as I don't/haven't ordered wings or pastas at this or other pizza places. In my opinion, think Papa Johns with slightly less thickness to the crust. It was closer to my favorite style of pizza (Brooklyn) in terms of the crust and I like that I taste what is on the pizza more than what it sits on. Carryout wise, it is a small, slightly mediocre place. Delivery has always been fairly quick and under their estimation. read more

This review is based on multiple visits. The pizza is good. I love the cheesy bread for a good appetizer. But sometimes, they dont seem to notice special requests like "extra cheese" or "light sauce." Might give them a chance down the road. They have shown potential in a previous order. I was just disappointed in the most recent order. read more