This is the worst Bowling facility I've ever went bowling at. It is cramped and you have to climb over your friends every time it's your turn to bowl. On top of that, your lined up sideways so you are directly behind the person bowling and can't see if they are going to hit the pins unless you were standing on the bench. Besides that, looking to your left or to your right ( depending on which side your lane is on), you get a kink in your neck from looking sideways continually! Who thought of this awful way to cram in as many lanes as possible? The games are also never cleaned in between players including the oculus head set and my friend thinks she got lice from it. There are no wipes around to clean the games or the bowling balls and the balls are going on both yours and the other teams side and no way to stop them from using yours! Most of the games are broken or they wont let you play them. I didn't even see them spray the rental shoes when i got them or brought them back. Waste of a lot of money to catch COVID, lice, or athletes foot! read more

Bianca, Elle, and Elan were AMAZING. My company hosted our budget meeting in Allen and had an absolute blast. Great customer service from these ladies!!!!! read more

Awesome bowling alley and arcade. The menu and drink selection is good, but execution was bad. Service sucked. If you're going to bowl and drink a beer you may not have a bad time (unless they continually serve the wrong beer) but don't dine as their food and wait staff has always been pretty poor. The place has amazing potential with proper management. read more

We had fun, but I must say... the fun didn't really justify the cost. Unless you're wealthy enough to drop a couple hundred + for an evening with your family of four or five... do something else. Allen Bowl... Main Event... Dave and Busters. They're all more affordable. THe facility is clean, and the staff (except for the waiters/waitresses) were great.food good but not worth the overall cost. read more

Pinstack - Bowling Near Me - Allen, Texas

Giving Pinstack a second chance, it's refreshing to see that they're making improvements to better the customer's experience. My husband and I went mid-week in the early afternoon to go on a date. Rudy and Will, the managers, made sure we had an excellent time and that the customer service provided was top-notch. We ended up bowling for an hour and enjoying their Game Time Nachos (which was amazing and a very filling appetizer for 2) all before hitting up the arcade. We spent just under 2 hours here and enjoyed every minute of it. Tip: If you want a bowling alley and arcade to yourself, come on a Wednesday at 3pm. Because of this experience, I'll definitely come back to Pinstack -- but I'll stick to going during the week when things are chill. read more

Had an amazing 1st anniversary/Valentine's/Random Day After It All at Pinstack. Rudy was especially kind, funny, and generous. We played multiple pinball machines, played so many arcade games, bowling, rock climbing, and the aerial ropes course! It was an awesome 1st time at Pinstack! read more

We went to Pinstack, this past weekend for a family and friend outing. The service was phenomenal! We enjoyed dinner in the restaurant before making our way to the game room for all the kids to play. Jeston assisted us and was so patient and kind!! This experience was truly fun for the entire family! If you are looking for a memorable experience for all, look no further than Pinstack! read more

First time here and we really enjoyed the food and games. This establishment is similar to Main Event with food, bowling, games, laser tag and even rock wall climbing. Came here for a birthday party and we all had a blast after filling our tummies with good food. read more

Pinstack - Bowling Near Me - Allen, Texas

minutes ago NEW I give this place 0 stars!!!! Worst service ever! . I would not recommend going here unless you book a day in advance. LITERALLY!!. We had a party of 13 and I was told it would be a 45 min wait. We waited for like 2 hours. There were several tables available and I told them we did not mind being split up. They said that was not possible. I then asked if I could just order something from the bar because I was getting hangry and the hostess told me " You can try" because they usually won't take orders unless I was seated by the hostess. They accommodated a group of 6 before they accommodated us which I found to be rude and honestly thought of it being white privileged. The least they could have done was also ask the manager if it was okay to have our group of 13 hispanic people be split like they accommodated that group of 6 white people. The hostess seemed to not care and smirked at me as we all walked out. I called Glorias restaurant and was told they would have a table ready for us and YES they did and they served us with our food within 20 minutes of arriving. read more

We usually love to bring our family and friends to bowl at Pinstack but this location was very disappointing. We had arrived there when it was completely slow and only 5 of us were bowling and we decided to add in an extra hour. We went up to the front desk and weren't acknowledged in the slightest bit. I asked a gentleman if we could add an extra hour and told us to go to another desk and wait in that line, even though he could've helped us out at the computer with no line, but we did anyway. After 20 minutes or so waiting in line, we were up next and seen that the employee helped out a couple of ladies that didn't even wait in line, they just came to the side and we were ignored once again. Then he said that they can't increase the time limit if there's a wait list, which makes no sense if we were already there and had our own lane to begin with. We walked away and went back to our lane and the employees were rushing us out of our lane and said we need to leave since there is a wait time, still not understanding how they're able to add time for new people coming in but can't for the people that had been there at first. Terrible experience, the machines don't even work and wouldn't recommend coming here because it'll end up disappointing your family, friends, and your pockets. read more

Wanted to give an update. My family and I visited again on Friday night. After some email correspondence with the manager, we decided to try again. The manager on duty Jeston went above and beyond. He read thru the emails that I had from the GM Rudy and followed thru on all of Rudy's promises. Jeston checked on us throughout the evening to make sure we were enjoying ourselves and having fun. Big thank you to Jeston for going above and beyond! We had a blast playing! read more

A++++ Service!! Went to celebrate my birthday with family and from the time we entered the place until the time we left, the staff was very attentive to our every need. The place was busy but the staff did not skip a beat with the customer service. From the bowling, to the games, to the rock climbing there was staff asking if we needed anything or could they assist, which was greatly appreciated. The food was good, and plentiful. Our drink cups stayed full without having to ask for refills. We were too full for dessert. Kudos to the Manager Will Griffith, and our server Nala for the awesome experience!! I WILL definitely be back!! read more

Yaniv was so awesome!! He made the whole experience so much better!! Gave the best customer service all with a smile on his face. This man definitely deserves a raise!! read more

Pinstack is a great place to go to have fun. They have nice attractions such as bowling, a decently sized arcade, a laser tag arena, and even a rope course. The service is pretty good along with the food. The only thing that makes Pinstack a 4 star for me is that you can find better value at somewhere like Main Event and have just as much fun if not more. read more

I'd never been to a Pinstack before, and was suggested we try this one in Allen. First...it's REALLY pricey. $36 for peak one hour? and $48 for the VIP area? Way too high. We were actually bumped into the VIP area due to a birthday party the person at the desk didn't know had multiple lanes. Cool, but I wonder if the people who designed the concept ever actually bowl? Bowling in the dark in a cramped space isn't anyone's idea for fun. There was service at the VIP area...and the waitress was great. The lanes were most likely just serviced and VERY slick. On the lighting, if you are going to do that, then light up the arrows on the lane at least so bowlers can see where there ball is headed/went. Parking is easy. Lots more to do here than bowl. Didn't try any of the arcade or food area or rock wall/skytrail. Sorry, I'm old school...I probably won't be back. read more

I had a hard time deciding what to rate this place because we had two completely different experiences in the arcade vs the bar/restaurant. We got there and started off by having some fun in the arcade. They have a nice assortment of physical games (basket ball, obstacle course) and video games. One of my favorites is air hockey and they have a couple tables. They have a fun photo booth as well. Where we were completely turned off was when we went to get a bite to eat before we left. We got a table as soon as we got there, they were not busy. We waited 10 minutes and no one came to see us. I told the guy who seated we hadn't been helped - he apologized and said someone would be with us. Another 5 - 7 minutes passed before out server finally came to take our order. Once we placed the order, the food came out in a decent amount of time and then once again we were forgotten. No one came to check in on us until they brought us the check. The food was decent - nothing amazing but enjoyable. The service was horrendous. This is a place that our friends like and frequent so if we do come again I'll update this review. read more

Pinstack - Wagyu Sliders - Bowling Near Me - Allen, Texas

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Went in with a couple of friends on a Sunday night, it's was not busy at all but it still took 25-30 minutes for our server to greet us after we pushed the service button when we sat down. She took our food and drink orders and then we didn't see her again until our entrees came out. We finally received our drinks after the entrees with only 10 minutes left of our bowling time slot. Very disappointed in the service here. read more

Just held a company event here of over 30 people. The staff was very nice and organized. They served and cleaned up the private room very promptly. Overall service was great. Food was a 2 star. We had texmex buffet style and a side order of veggie kabobs (all charred and burned), tortillas was hard, chicken was over cooked and steak was really fatty. Not to mention salsa was watery as it came out from a can. Does the cook or anyone actually taste the food before it comes out???? It was pretty bad... I hope the management pay more attention to details. read more

Horrific bowling alley! Equipment is not taken care of, lanes have not been taken care of or oiled in who knows how long, and the floor in front of the lane was sticky. I've honestly never had such a bad experience at a bowling alley ever. read more

Came here on a Friday night (3/12) with 3 other friends to bowl and drink. We were assigned lane 1, at the very end of the bowling lanes. The family from lane 2 was sitting on our lane and had all their food and drinks on our table. When they saw us approach our lane they started moving all their stuff onto their side. Table was never sanitized and their kids kept running through our side of the lane. This wasn't what spoiled my experience though, wasn't that big of a deal to me but if you come here with concerns about coronavirus and having people respect your personal space this is most likely not the place you'll want to go to. I saw maybe 2 servers the whole time, keep in mind this was on a Friday night at 10pm, when almost ALL of the lanes were being used. Typically there's more than just 2 servers when there's about 20+ groups who will probably order either drinks or food. The one waiter that was serving the lanes on our side of the bowling alley (about 10 lanes I'd say) never came to introduce himself or see if we needed anything. I've worked in food service for multiple years so this would be understandable to me if he was incredibly busy with all the lanes he was looking after but at no point did he seem swamped or in a hurry to help his tables. After 15+ minutes of seeing him casually slowly strolling around we flagged him down and asked him for 2 drinks. 30 minutes passed and we hadn't been brought our drinks, so my friend went to look for him and told him that he didn't want his drink anymore. I still did want my drink, but supposedly they had "ran out of ingredients" and were only serving beer. You'd think that he would at least have the common courtesy to come tell us that we wouldn't be able to get the drinks we wanted, but all he did was ignore our table for the entire time we were there. We requested service through the tablet 3 different times so we could at least ask for some water and sodas but nobody ever came. About 30 minutes before we left I saw a group come in and sit down at one of the lanes. The server took their drink order and somebody else brought them cocktails and shots shortly after. So I guess they do have the ingredients when the drinks are for some pretty white girls... lol If you come here just to bowl, I guess there's really nothing terrible about the experience. But don't come here expecting good service because you definitely won't get it. read more

Chose PinStack to celebrate a birthday. Paid extra for the VIP room. Waited a long time for service..., finally went and got our menus ourselves. Waited for service to order drinks and finally gave up and got them ourselves at the bar. Waited forever to order food and finally had to go find Jesse our waiter to take our order. Food finally came with no napkins or silverware. Had to go get more drinks at the bar ourselves. Men's restroom had NO soap! How are employees washing their hands with NO soap? Food was just ok, surprised I didn't have to go get it myself. This place has horrible service to no service. Management had plenty of excuses and promised to deduct from our bill but then didn't follow through and actually deduct anything. read more

In my here for the prize selection. I might say it better than Dave and Busters. The two times that i've been her I bowled and enjoyed the arcade. Their pizza is really good as well. One complaint that I have is the arcade games are really limited. Seems like all their money goes to the obstacle course, rock wall and laser tag. Great concept but I don't see myself enjoying any of that. They need to add more games. Especially games that can win you tickets. Other than that, this place is great. read more

Kat was the absolute best, there was no one at the redemption while my card was acting super janky and she came and saved the day..... made the whole party she was the best would 100% recommended!! read more

Well when going here their food is not the best but their bowling is fun. The games are a little pricy but also fun their is bowling, laser tag, bumper cars, etc. it's usually a little busy on the weekends but make sure to go on a Saturday night or day. read more

Pinstack - Pinstack entrance - Bowling Near Me - Allen, Texas

Bryan is absolutely amazing. All of the managers checked in on us and made sure we were enjoying everything. They really care about their guests. Plus they have tons of additional things to do and a restaurant!!! I highly recommend if you want a fun time with the family. GO!!! read more

They need more employees on Friday nights. Miranda was a good server. Food was not good. Happy hour, margaritas were delicious! Great games & loved the Laser tag. read more

I had fun at PINSTACK but staff were not very helpful and won't return there again. Food was way too pricey and was not worth it. Please read this review and go somewhere else. It's not worth the time and money. read more

Great entertainment complex for kids of any age. Rock climbing wall, arcade games galore, bowling and dining area. I did not participate in any of the entertainment activities, I was only there for dining. I opted for Pesto Grilled Chicken flatbread. It was ok taste-wise, but nothing extraordinary. Very busy on a Saturday afternoon, lots of birthday parties. read more

Pinstack - Pesto Grilled Chicken Flatbread. - Bowling Near Me - Allen, Texas

We hosted a company party 3 yrs ago with a great experience. However now...Food and service was ok, bowling was ok except we paid for 1-1/2hr and they shut us down after 45 min, we didn't make a big deal as we were celebrating a birthday party. Almost ALL counter tops were sticky and unclean, the bathrooms were unsanitary and disgusting, tape on the floor covering wires and other trip hazards, only one man working the bumper cars, rock climbing and laser tag on a Sat night. The Ninja experience was shut down, bummer. Several games in the arcade were either inoperative or broken to some degree. The goggles on the virtual reality game had jagged plastic that poked my face, seriously!These arcade games are obviously not being maintained at all, period. Some games only let you play for 30 seconds, a ripoff. We had a great time with family, but will never return. Lesson learned! Poorly managed business. Next time will take our business to Strike n reel in Garland. read more

1st time at this location & did not disappoint! We came here for team builder & meeting and started by the patio seating area, plenty of space & weather was perfect. Staff was very attentive, constantly checked on us to ensure we were good on food & drinks at all times. We ordered several appetizer platters & everything tasted fresh & delicious! The Mac & Cheese fried balls on a stick were pretty good, same for bacon wrapped jalapeños, pretty much everything was good. Beverage selection is nice, huge full bar display in bar area great view. Once done there we went to gaming area which has plenty of selection of electronic games, bowling, etc. We bowled for about an hour before calling it a day, again staff was attentive throughout our stay. Anyone looking for a good place for group activities this is a good spot right off 75 in Allen with plenty of room to move around & have a good time. read more

My whole family went and we had a great time! If u like fun, good drinks bowling than this the place to go. Also good for when you have to wait for bowling you can just play games in the arcade section to kill time until it is your turn to bowl. read more

My husband and I decided to walk over to your Allen facility. We live in the Senior Residence behind your facility. We knew it was 1/2 price on Tuesday and we are VIP members because e we use to take our grandkids there all the time. There was no one there, after playing a few games, we noticed that most of the games were either out of order or not turned on. We only found 5 games workable!!!! Be discounting!! 3 went to "out of order" after we played them once. If e ever have time to do this again, we will be going to another location. Just an FYI..... offer a "Senior Citizen" day with 12 price games and 1/2 price foods. We aren't the only seniors looking for fun close by and walkable!!! You have a great clientele close by. Call and speak with Vonda at Larkspur at Twin Creeks Senior. She is the Activity Director!!! Just remember that Seniors are on SS and less!!! Make, at least, once a month their day!!!! read more

Ever heard of Family Fun Center? No, what about Main Event? Well, Pinstack is the same thing. All offer bowling, drinks, restaurant, laser tag, ropes course and arcade games. We've been watching with anticipation as they built this place and assumed it would be more of an adult place, but when we arrived slightly dressed up for date night we immediately realized it's definitely a family joint. That's not a bad thing at all, we've got kids. Bowling was a lot more pricey than we anticipated it being for just the two of us so we grabbed dinner at the bar and played some arcade games instead. ~Update since speaking to Will from Pinstack~ It turns out the prices we were shown were VIP prices not regular bowl prices and thus my assumption that it would be RIDICULOUSLY expensive to have a date night or family night here were a little skewed. It's still a steep night, but not a steep $75 for a couple as I originally thought. During peak hours, which are 5pm on Friday through all day Sunday, bowling is $36/hr + $4 per shoe rental. Any other time is considered non-peak and is instead $20/hr. That does not include food or drink so you are still looking at $84 for two hours of family (of four) fun night. If you are coming with others and can split the costs I think it's would be a fun night of laughs and memories, or if your kiddos are older and you want to get them out of the house for some entertainment and fun I could see this being the place to go. read more

I recently had my son's 13th birthday here. I was only able to get a 10am party time! That is because I waited till the same week to book the party. 10am might be early but we had the whole place to ourselves till about 11:00am! The place opens at 10am but the staff were all there before 9:45am. Our party hosts were the best! They got all the boys their bowling shoes, set up the names on our 2 lanes( each party is guaranteed 2 lanes), and kept refilling their drinks( which they labeled with their names). All the plates, napkins, and forks were already in the room. I was very impressed. I didn't have to do anything but take pictures. The pizza comes with mozzarella sticks. Each kid gets 2 slices of pizza. I recommend ordering more food if you have older kids. The pizzas are really small. You are only allowed to bring a cake from outside. DONT FORGET CANDLES! I did and they only gave me 1 candle. HAHA its okay my son and his friends laughed about it. After your done eating the kids get their gaming cards and you leave the party room. I took all the jackets and just sat at the little tables by the gaming area. The package I got allowed the kids to do 4 activities once(laser tag, bumper cars, rope, rock wall). The kids can also go up to any server and get a soda while they are using their game cards. The kids had a blast! I felt like I was there forever but they have a bar so I had a drink and ordered food. Arrival time:9:45am Bowling 10-11:00am Party room with food 11-11:45am Gaming cards 11:45-2:45pm Even though the time was early the place wasn't crowded so I would pick that time again. There is a service fee in the price that I thought went to the hostesses but apparently only some of it does. I would check to see how much your hostess is receiving because it might not be enough for how well they take care of your party. Recommendations to Pinstack: Add a birthday shout out on the TV screens to the birthday child. Add a package for longer bowling times and shorter gaming times. read more

This Huge Tomahawk Steak was cooked to perfection and Seasoned Perfectly!! It was Absolutely the best Steak I ever had. The truffle mac and cheese was to die for!!! The PINSTACK Fathers Day Special was a Steal and Hubby really enjoyed it! He even has leftovers for dinner tomorrow !!!!The Service was Great Also read more

Pinstack - Fathers Day Tomahawk Steak Dinner - Bowling Near Me - Allen, Texas

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Where to begin. We decided to do VIP lanes because they advertise them as getting better service. We started bowling and the lane broke 10 minutes in. They tried fixing it for 30 minutes (see pics below) as our time ticked away and we had to track someone down to get us a different lane and to fix our time since we wasted 30+ of the 1.5 we paid for. They never ended up putting the full 30 minutes (they said 10 was the best they could do). All of this might have been ok had we gotten the food and drinks we ordered. As we waited 30+ min, our "elevated experience" with a waiter was terrible. We ordered pretzel bites that took 45 minutes to be served, only to be told the kitchen was backed up when the table next to us got pizza, onion rings, wings, etc. Neither our waiter nor the staff did anything to compensate the entire mess of a situation. Literally would rather lick the bottom of a bowling shoe than go back. read more

Pinstack - Bowling Near Me - Allen, Texas

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I'd never been here before and let me save you the drive, don't go. Place was dirty, staff acted like they'd rather me leave then even say hi. We ended up leaving (I was on a date) due to the poor service. Will not be returning. read more

Service was terrible. Hostess couldn't lift up her head to even address us. We had three people and all the food orders came out separate. Our hungry grandchild's food was last. Poor service! read more

OBSESSED! What a perfect addition to Allen! Pinstack offers tons of family fun and is infinitely better than Dave & Busters or any other big gaming facility. With tons of arcade games, laser tag, a ropes course, rock climbing wall, bowling, bumper cars, a full blown restaurant and bar, there really is something to make everyone happy here. They even have VIP Suites and private rooms for parties or special events. I can't wait to go back! read more

I'm going to say 3.5 stars because it lacks a few things and there's inefficient use of space. This location is huge, modern and spacious... except for the bowling area. The arcade boasts a lot of games, huge ones, and is really open so there's lots of room to run around. There's lots to do for everyone of all ages, although Friday night seems to be for the adults. There are a lot of drinks, wine, beer, etc to choose from. They have a wide foyer and bumper cars and go karts, but if you only rent one lane to bowl, you get one bench and half a table. You're sitting directly facing another party, probably 5 feet from your bench to their bench. Considering that the establishment is named after the sport itself, the bowling area needed more attention. Second, they don't have a dessert menu. They don't really have any dessert except for saran wrapped cookies and gelato you can buy from the front at a counter. They have small and large sundaes you can share, but you wouldn't have known that unless you saw it on their slideshow or asked a server. At the same time you don't really know what goes in it. That's an area to work on. Besides that, the staff are pretty friendly and helpful. They're not too difficult to call over even during peak hours. read more