I'm sick of these nail salons! I'm leaving my old salon of seven years because of customer service. I called Pinky's, highly recommended by many people on the next-door neighbor app. A guy answered, I ask nicely if I could book an appointment for a gel fill... he ask me when I come in.. I said what do you have available ... he yells NOTHING TODAY.. okay, I did not ask for today! Good bye. What is going on with these salons... read more

This place has lost my business. The owner is RUDE AND UNPROFESSIONAL! I called to try and understand why the charge for my two girls were different since they had the same service. He was super impatient, told me to HURRY UP (30 secs into my call) and said I should've brought up the issue when I was there. Which I did but I just wasn't understanding. So I called to ask a question. I could not believe how rude he was being. I wasn't even asking for a refund, I just truly didn't get why my 12 year old was $63 and my 8 year old was $50. Why do people get so defensive when they instead can offer an apology?! Unfortunately, we will NOT go here again. read more

I wanted to like this place because it's so pink and girly and I love how clean and cute it is. But I took my 3 daughters and we had 4 techs, Tommy, Mia, Michael and someone else I forgot. The only one who was nice and made us feel welcome was Tommy the owner and Kelly. Mia is very rude and Michael seems to get annoyed easy. Can not stand when they talk in Viatnamese and then look and laugh. Ended up talking to Kelly and she was so sweet she gave me two free pedicures to give them a second chance. We will see how it goes next time and can hopefully update the review. read more

Pinky Nails & Spa - Super cute place - Nail Salons Near Me - Phoenix, Arizona

Nina did a great job on my nails! Haven't had dip in a while due to the thickness some nail techs do, but she did it just how I like it:) FINALLY found a nail tech! read more

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Wish this was a 5 star review since this salon is so close to me. The positive's are that the salon has a nice atmosphere and great equipment (chairs and stations). The negative's are that the nail tech cut my cuticle to the point that it bled, never apologized and then proceeded to chop at the rest of my cuticles as if she were trimming her shrubs. Too rough!! The gel manicure was really fast and she kept trying to get me to take my hand out of the light too early. The overall experience was just very cold and harsh. The result of my spa pedicure and gel manicure is: Cuticles that are jagged and rough, gel polish that started peeling 1 day after leaving the salon and now five days later all of my gel polish is either completely peeled off or chipped half way up my nail. My toe cuticle is almost healed, but was super sore for three days and continued to re-open and bleed. Yikes! read more

DO NOT GO HERE. Literally a one and done experience for me today, I will never be going back. Their manager is beyond rude. I watched him YELL at another customer today. Like yell enough that the WHOLE salon went quiet. I could not believe my eyes. I don't ever want to go somewhere where I have to worry about literally being yelled at! That's no way to treat someone! On top of todays horrible experience the place is WAY too packed and dirty. It's difficult to even maneuver between the rows of salon tables they're so close together and cramped. It's even hard to walk between the tables and pedicure chairs. Feels like packed sardines and they're just trying to get done and get you out of there for the next person. And like I said their cleanliness is definitely questionable. Literally just not worth it, the whole experience was overwhelming, rushed, and awful. And after seeing them literally yell at someone that was the nail in the coffin. The poor employees, if that man can yell at a customer like that I can only imagine he treats his employees even worse. Disgusting. read more

Love this Nail place! Nice nail techs and they do a great job. I have asked for a few designs from pictures on Pinterest and they were able to replicate and they looked beautiful! Reasonable prices for myself and when I bring my daughter. Great pedi chairs, love that everything is new and in great shape. read more

Kelly is excellent with design and detail. Each time my nails last and look fabulous!!!! Reasonable prices for great service. Highly recommended! read more

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I usually do a walk in and go to whoever and they are all good so far. They keep track of your visits because you check in on iPad. Get the points card so they scan it every visit. I have been to Vee twice in a row now. She's great!! read more

Pinky Nails & Spa - Vee did these acrylic with gel polish - Nail Salons Near Me - Phoenix, Arizona

Went in for a fill. Amanda was my tech who by the way is AMAZING!! She asked if I wanted a Halloween theme and me of course was like, Yes!! This was ALL her!! I absolutely LOVE it!! I found my new Nail Tech!! read more

Pinky Nails & Spa - Went in for a fill. My tech was Amanda, which by the way is AMAZING! This was all her!! I absolutely LOVE IT!! - Nail Salons Near Me - Phoenix, Arizona

Yikes! Went in for a fun manicure with my daughter and asked for something a little different. This was the result of my French (pink and black) manicure after THREE attempts at the guy completely painting and re-painting my nails. I'm sure some of the techs are better than others but this was awful. Not giving it a second chance. read more

Pinky Nails & Spa - Nail Salons Near Me - Phoenix, Arizona

Just out of the stay at home order and had a trip to Chelan planned, I was unable to get my nails done before vacation. Gave Pinky Nails a shot - they did a great job with the gel on my toes and hands. The salon is clean, safely set up, they were quick and friendly. I would visit again for sure :-) read more

My first visit to Pinky was great. I have a severe latex allergy and asked them what kind of gloves they used and they said they only use nitrile gloves. She even showed me the box. Unfortunately, my second visit was NOT good and downright dangerous. This time I went and I saw the nail technician put on what were obviously latex gloves. I asked her if they were latex and she told me no. I asked her to actually show me the box and sure enough they were latex. I then asked her to switch to nitrile gloves, so she did. Ultimately, I should have left after I was misled about the latex gloves. After she started cutting the nails she took off the tip of my toe. I've never had a nail technician do that. Thankfully it didn't bleed too much. I got up and left right after that happened. I'm just grateful it happened to me and not my 9 year old daughter. I'm sad because I really liked this place the first time I went. read more

Love this nail salon, the lady I go to her name is Tiffany she is AMAZING I can show her a picture of any set I want and she will recreate it but better !! Totally recommend, if you go ask for Tiffany ! read more

Pinky Nails & Spa - Nail Salons Near Me - Phoenix, Arizona

In the past, I have had allergic reactions to acrylic and other types of nails. I called to see if you offer other options and person I spoke to was extremely rude. He recommended dipped powder so I asked asked if I could come in and test it on one nail and he refused. Very disappointed read more

Went into Pinky Nails and received something Fun for the Summer! Amanda, the nail tech is amazing and very helpful. We came up with this awesome design. Amanda is very patient and helpful since there are too many color options. Love the pink nail Flake idea, plus the SNS. read more

Pinky Nails & Spa - SNS with pink Flakes - Nail Salons Near Me - Phoenix, Arizona

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Absolutely beautiful salon, white marble everywhere and super clean! The technicians are well dressed with appropriate smocks and are very friendly and helpful when picking out colors. They are competitively priced for the area but by far the best service I have gotten since moving to Arizona 4 years ago! Can't wait to come back and take advantage of their rewards program! read more

Pinky Nails & Spa - Nail Salons Near Me - Phoenix, Arizona

If you want CONSISTENTLY perfect nails, every single time, you want to go here. Trust me. I've been to ALOT of nail salons and nobody tops pinky nails (specifically this location) I always see Thao but the few times I've had to see the other nail techs I STILL left happy. They know what they're doing and Thao is so incredibly talented. Sadly I moved to surprise AZ so I'm a little far from them but they're still worth the drive in my opinion. The quality and skill is like no other place in the valley. read more

Wow thank you so much to Tony for the amazing manicure and pedicure, you seriously did amazing! I came to visit friends from Los Angeles where things are closed and was so excited to get a mani and pedi and pinky and Tony exceeded my expectations! If you're looking for amazing service ask for Tony! read more

Pinky Nails surprised me! I was in town for family Christmas and had been unable to get in to my girl before we left California. Was really in need of a silk fill (a what?, I know, I'm old school), but my niece wanted a polish change, so I was gonna settle for the same. We called to see if they were open Xmas Eve and to our delight they were! When we walked in, they took us in immediately and said my girl could do silk if I'd like. I was hesitant, but Vicki's confidence won me over and she did a fantastic job! Don't take that lightly, I'm SO particular about my nails. The length, the shape, the thickness, even the way they are polished! She nailed it! (Pun intended). Thanks Pinky Nails! When I come to town again, I'll know who can be trusted! Vicki! read more

Pinky Nails & Spa - Nail Salons Near Me - Phoenix, Arizona

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Amanda is my new nail tech! She did a wonderful job and takes her time to make it just how you want it! I just noticed the owner and his wife aren't the nicest and it makes me sad that they treat their clients and staff the way they do. But I keep going because of Amanda! Highly recommend her! She's the sweetest! read more

I visited Pinky Nails & Spa for some much needed "mommy pampering time" + relaxation!! I'm pretty basic and always get a full set + gel polish. The quality of them are great! The color is great! The shape + length are great. My nail technician was great! Both Nina + Kelly was just a breath of fresh air and made sure I was satisfied with the service I received which I was very satisfied. Kelly was so excited to hear it was my first time there! They both made the whole experience super comfortable and really took the time + paid close attention to details. They keep everything clean + tidy!! The decor was super girly & pink which I enjoyed and appreciated. Can't wait to book my next appointment. Thanks Pinky!! read more

Pinky Nails & Spa - Nail Salons Near Me - Phoenix, Arizona

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The guy that works up front is rude and condescending. My girls asked to get nails and he said they didn't have time and then walked away. The next time we tried he was rude to me and said "what do you want... just sign in". Sad that he ruins it for all. No thanks ... too many other places to go. read more

5 star results 2 star hospitality! I cannot begin to State how amazing the work they do and how amazing their pricing is, The results are the best in probably 50 miles! That being said the hospitality needs massive overhaul, Half of the staff looks at you like you're a burden, interruption, and/or inconsiderate in some fashion as if you're wasting their time, effort, and energy. A nail salon that has employees who speak in English all the time, rather than another language, so that customers know what's going on would do 10,000 times the business of the any other nail salons that speaks in a foreign language 99% of the time. So if you are looking for the best nails north of the 101, come to pinky's, but be ready to feel like everyone is talking about you and that if you don't do everything to perfection at a 1/2 second notice, you will you feel like a burden, and you will feel embarrassed. "Nails top notch, service bottom notch" read more

Been here about 5 times. Prices are really nice and always very clean and organized. Tracy is my FAVORITE and wouldn't want anyone else to do my acrylics. Showed her a picture and they turned out better then even expected. read more

Pinky Nails & Spa - picture i showed - Nail Salons Near Me - Phoenix, Arizona

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We've been going here for years. They do an amazing job, the salon is very clean and they easily accommodate appointments. They must do!

A terrible reception. Not even a"Hi, Welcome or can How can we help you". A whole bunch of employees taking their break when there were 5 to 6 customers waiting. First and last time. Avoid this Queen Creek location. There are be places around here. Table number one idiot didn't showed a sign of courtesy to be on this type of service. read more

got a mani/pedi and an eyebrow wax and was super impressed!! salon is very clean and relaxing and the employees were very kind, will definitely be coming back! read more

Pinky Nails & Spa - gel manicure - Nail Salons Near Me - Phoenix, Arizona

Love this place! Been going here for a little over a year and so far Im quite happy with my mani--pedis. Ive had regular pedicures, the dipping powder manis and full set acrylics. The only one I didnt care for was the dipping powder mani. For me it just looked too thick so I only tried it once. The staff always seems very friendly and they are always busy so I would suggest making appointments. I had a wonderful fill and pedi this evening with Amanda. She is very meticulous and accommodating. I made an appointment for 5:15 pm on a Saturday just for a fill. While working on my fill Amanda asked if I wanted a pedi and I said yes but you're closing shortly. She said no problem she would stay late and do the pedi for me! That is what I call great customer service. I walked out at 7 pm a full hour after closing. The only reason I have given a 4 star rating is the noise level in there. And the noise comes from the staff talking loudly in their language across the room. That might not bother some people but to me its not relaxing at all. I dont see that changing so I would suggest perhaps bringing some earbuds or headphones and listen to some relaxing music. Another reason for 4 stars is the mani chairs are uncomfortable to me. I have a bad back with lots of hardware and Im in pain when I leave. The seat bottoms are worn out and your bum sinks down. Overall this is still the best place in the area especially for the price. Give it a try, you wont be disappointed and bring some earbuds (and maybe a seat cushion). read more

The guy at the front is extremely rude. It was over a hour until they closed a lady walked in before me wanting a pedicure he turned her away. I had two broken nails I needed fixed (takes 10min tops) and he turned me away as well. "Said we don't have time today" even though he is a nail tech and no one was in his chair which is right next to the check out desk. Last time I give this place my business. read more

This is my go to nail salon! I LOVE the atmosphere. HUGE selection of nail polish colors. Wide variety of services at extremely great prices. Love the book online through their website feature and their high tech check in. They have plenty staff at this locations so there isn't a long wait. They even offered water to clients. I can't say enough good things about this place. I've recommended this place to all my friends and family in the area and would continue spread the word about them. I highly recommend this location and their staff. read more

My nail tech does an AMAZING job, however I am leaving a negative review because they have a rewards program when you pay cash and they don't honor it. Every time you arrive you check in with your phone number. Every time you check out you get a text saying thanks for visiting. I always pay with cash and thought my points were being recorded since I always got a thank you text. I've probably spent well over $800 in the last six months. Today I asked how many points I had and he said none. Apparently the rule is that you need to give your phone number again when checking out with cash to get points. I have never been informed of that or asked for my phone number when checking out. There is no signage saying you must give your phone number again. The guy at the checkout is always the same and when I asked what he was going to do about my missing points he said he would give me 250 which takes $15 off the bill. I asked him what about the other 550 points and he made a big deal about how he was doing me a big favor. Please keep in mind there is NO SIGNAGE saying you need to give your number a second time at checkout. It's always the same guy. I always go out of my way to pay cash, and he has NEVER ASKED for my phone number at checkout. I love my nail tech and I'll keep going to her but their customer service sucks so don't except any rewards or good treatment as a long time customer. I'd have left a glowing review if he had just looked at my customer history and credited me for the points I was due. Bad customer service. read more

I've been coming here since they opened... as any place you need to find your person. Once you do you will also be as loyal as me! Pricing reasonable, plenty of colors available. I do recommend making an appointment, they are busy. read more

This salon exemplifies COMPLETE and TOTAL UNPROFESSIONALISM! The staff is HORRIBLE! To begin with, they each do something different and seek to take shortcuts to get you out the door quickly. The work is UNSATISFACTORY and the employees are unable to absorb or accept this. If you mention that anything wasn't done properly, employees get very offended and will talk about you and refuse to assist you! The VERY sad thing is that the owner is supportive of this irrational behavior. Since when is the customer NOT right especially when the work is unsatisfactory?! Additionally, even if you have an appointment, they never take you on time. They make you wait and wait and wait and take NO ownership for treating the customer so poorly. No discounts or apologies! Even if this was the very last salon on this earth, I would NEVER go back there! STAY AWAY and look for another salon to spend your hard earned money! read more

This place is great, they got me in quick and Jenna did a great job with my pedicure and massage!

Pinky nails was great! I just moved from Colorado to the area and was recommended by a friend to pinky nails. I made an appointment and they took me right away my technician was Amanda and she was amazing!! She did a perfect job and was so nice and friendly. I highly recommend Amanda and Pinky nails. read more

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I have been here three times, the first time I had a gel manicure. The second time I got my acrylic nails on, and today I had a fill. All three times I have left with my nails feeling amazing and looking beautiful. Hannah does an incredible job! read more

I will never ever step foot in this establishment again and I hope you never ever do. I got a totally rushed pedicure with uneven toenail lengths and a crappy polishing job. The girl who did my pedicure left abruptly and another lady did my polish, without any explanation. Then as I was getting off of my pedi chair I accidentally spilled my tea drink. The manager/owner lady glared at me and totally humiliated me in front of the other customers. I felt like a toddler being scolded for doing something wrong, but it was completely innocent. I have to wonder even how the employees are treated. I will go back to other nail salons I have used in the past. read more

I just love this place. We moved up here nearly 3 years ago and Ive tried every nail salon up here. I finally found the place for me. Very pretty atmosphere and they do a good job. Today I had Hannah as the tech for my gel manicure and she was such a sweet and friendly person. Great job Hannah!! I'll schedule with her again! I've been coming to this nail salon since a week after they opened and will keep coming back. My only criticism is the music could be a little more trendy and upbeat. read more

I've been coming to this location for awhile and each time I've always had a run in. But today has officially made up my mind and I will never come back and spend my money here again. This location has nothing but RUDE staff and overcharged nail polish. I came here for a pedicure and full set for my birthday which is next week but because it wasn't exactly a week (today's Saturday and it's next Monday) they didn't give me the birthday 20% off. Also for my full set I wanted a different color per finger and the laddies there made it out that i was such a inconvenience for them and they wouldn't help me find the different colors just pointed at the wall n told me to find it myself. read more