Rude (non-customer oriented) staff. Isn't it funny how nice people are when they're selling you…read moresomething? All smiles! But when I asked them to honor their so called "lifetime warranty", the smiles were long gone. Better to simply go online and buy the same grill from someone else - shipped to your doorstep.

This place is a scam. Order not filled for almost 6 months. After 6 months of the runaround, I had…read moreto threaten to sue to get a refund. The staff member didn't care and treated it like a joke. Buyer beware.

If you're looking for a hot tub this is the place to go! It's not a fancy show room it's just a…read morewarehouse with lots of hot tubs/ Jacuzzi. It's a family owned business which allows for deep discounts. I got a great deal from Mark! I did a lot of research before my purchase so I had lots of questions. Mark answered all my questions without any hesitation. He, even threw in couple extra freebies. I'm so happy I found this place! I can't wait to have my tub installed! If you're in the market for a hot tub or Jacuzzi check this place out, you won't be disappointed!

BEWARE: Worst Customer service they sell you a tub with a crappy warranty and when you call with…read moresimple questions leave you high and dry... When I went to buy they do everything but buy you dinner after that crickets! Careful with Waters Edge Tubs not worth it at all cant even contact the company!

I made an appointment with a technician who said he would come on Saturday around 4 PM. I wrote it…read moredown on my calendar as he gave me the specific date. When I called at 4 PM on Saturday asking if the guy was still showing up I was informed by the manager, Robert, that they don't have service technicians on Saturdays. Well, this became a major problem because I was off all week and apparently the guy was supposed to come on Friday but no one did and I was home all day. No one bothered to call or inform me that they were not showing up. I can't take time off of work and was really hoping to get this done on my week off. This is caused a major problem for me as I am going to be stuck with this issue for some time. I didn't feel the manager was very professional when he said that I made a typo. That made me absolutely livid and I had to remind him. That customers are always right and that maybe his employee made a mistake. The whole experience felt very unprofessional for me.

I feel the customer service is one of the things that pinch a penny is lagging They are very…read morehelpful when it comes to helping you make a decision to make a purchase but when something goes wrong with that item And you go to the store to get a solution they send you to the manufacture because they do not replace anything after 30 days and the manufacture sends you back to them because it's out of their hands We are talking about a 30 something dollar leaf net that I feel should have lasted more than 2 and a 1/2 month Fortunately for me and unfortunately for pinch a penny there's 3 other pool store nearby that I can take my business to.

Really reliable, professional service. They came and fixed my spa blower and were on time and did…read morea great job. Highly recommend Village Spa Pools!!!

First of all, I like to say I'm not one to complain about much. However, today, I have no choice…read more I've been using Village Pool for years until this morning that I discovered that I'm pay well over $100 for their pool guy to come and just pour 2 5 gallons of chlorine without testing the water. They are supposed to clean the pool when necessary. My pool is green but I guess that's not considered necessary. My navigator has not worked since last week, but he didn't even get close to it to be able to see if it was working. If he spent 10.minutes in my property, I think I'm being generous. I cancelled my service as of today and will no longer be using them. Best of luck.

He did my pool pump very professional and did a great job responding and the work is very cleanread more

From the owner: We Test - Identify and Repair Your Swimming Pool Leak…read moreWhether you have a leaky pool, need equipment repair, need a reliable pool service, want to remodel your pool or build a new pool, you have come to the right place. We are the Pool Professionals! Got Leaks Call The Experts. Need Pool Work Call Us! Please give us a call for some friendly and expert advice. We service all of South Florida, including Dade and Broward.

I don't have enough positive things to say about Emilio and AE pool services & repairs. He is a…read morededicated, hard working problem solver. If you are choosing someone to take care of your pool, look no further than this company! There is no doubt in my mind that they will get the job done. My pool has been giving me problems and several other companies could not solve it or didn't want to put in the effort to solve it - not Emilio! He has worked on so many different solutions until we get to the root of the issue and figure out what is going on with my whole system. It is so refreshing to deal with someone who takes so much pride in his business. If you are in coconut grove or anywhere in Miami - look no further than AE Pool Services!

Emilio and his team are fantastic. I looked around for a company to replace our pool pump and…read moreEmilio's was the most reasonable so you can trust they are not taking advantage of you. I ended up working with them on regular pool service and they've also done a great job keeping our pool in great shape and are responsive to any issues that come up.

Walked in with a broken vacuum that wouldn't move and could not be fixed unless still under 2 year…read morewarranty- el Senor Kevin me ayudo y me explico cual filtro necesitaba

They get it right!! These people know salt systems and pools. They are very knowledgeable and…read morehelpful. The store is well stocked for all your pool needs plus lots of fun stuff for your pool days.

There are only a handful of actual neighborhood businesses still around these days. Pool zone is…read moreabsolutely one of them. When you walk into a business, and everyone knows your name, you feel like your business is appreciated, and that the owners care about the services that they provide. I've never gone there and not found what I was looking for and the prices are very competitive. I highly recommend Pool Zone!!

This is my go-to store for supplies, water testing and service. Rick is friendly and…read moreknowledgeable. Always willing to investigate and solve problems with customers. They have a nice selection of all the commonly used equipment and chemicals and if he doesn't have it, he'll order it. He always tries to keep his prices for both equipment and service competitive.