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Pinch A Penny

4.4 (13 reviews)
Closed • 9:00 am - 6:00 pm

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3 years ago

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Thank you for the kind words and for being a loyal customer, Gary!

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2 years ago

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Thank you for the review and for being a loyal customer, Jorge!

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3 years ago

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3 years ago

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Thank you for the review and for being a loyal customer!

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5 years ago

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3 years ago

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Thank you for the review, Sarah! We are happy to help!

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6 years ago

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5 years ago

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14 years ago

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14 years ago

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10 years ago

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Thanks for the review, Matthew!

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9 years ago

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Thanks for the great review, Melissa!

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10 years ago

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Thank you, Tom!

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Review Highlights - Pinch A Penny

“My wife and I recently went on vacation and I asked James to take care of my pool while we were gone.”

Mentioned in 6 reviews

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Pinch A Penny

Pinch A Penny

(30 reviews)

$$

I made an appointment with a technician who said he would come on Saturday around 4 PM. I wrote it…read moredown on my calendar as he gave me the specific date. When I called at 4 PM on Saturday asking if the guy was still showing up I was informed by the manager, Robert, that they don't have service technicians on Saturdays. Well, this became a major problem because I was off all week and apparently the guy was supposed to come on Friday but no one did and I was home all day. No one bothered to call or inform me that they were not showing up. I can't take time off of work and was really hoping to get this done on my week off. This is caused a major problem for me as I am going to be stuck with this issue for some time. I didn't feel the manager was very professional when he said that I made a typo. That made me absolutely livid and I had to remind him. That customers are always right and that maybe his employee made a mistake. The whole experience felt very unprofessional for me.

I feel the customer service is one of the things that pinch a penny is lagging They are very…read morehelpful when it comes to helping you make a decision to make a purchase but when something goes wrong with that item And you go to the store to get a solution they send you to the manufacture because they do not replace anything after 30 days and the manufacture sends you back to them because it's out of their hands We are talking about a 30 something dollar leaf net that I feel should have lasted more than 2 and a 1/2 month Fortunately for me and unfortunately for pinch a penny there's 3 other pool store nearby that I can take my business to.

Miami Home Centers

Miami Home Centers

(38 reviews)

$$

Miami Home Centers I went in there to get plumbing supplies and instead end up going nuts over…read moretheir xmas decorations!!!! no kidding. As you entered the store you find yourself surrounded by everything xmas, very pretty stuff, tree after tree decorated and you start to visualize that tree being in your home. Very nice ornaments and don't even get me talking about the UNDER THE SEA xmas tree I had to be pulled away it was just simply spectacular I wanted every ornament on it. I have been missing out in this store, how many times have I driven by and never stop, no more the secret is out, great seasonal items all year round. After all this you are probably wondering " well did she get her plumbing supplies" I did, they really have just about everything under the sun for every project.

My wife calls the store and asks specifically if they have drain fly pesticide. "Hold on a minute…read morelet me look". "Yes we have it". Ok thank you we are on our way! 30 minutes later I walk in front door and there's a man at front cash register and I ask for drain fly pesticide and he begins to tell me to sue baking soda and vinegar. I tell him we've tried that and it didn't work. "I don't know why it works for me" it didn't work, where is the product my wife called about. "Aisle 5 at the end and I'll have someone meet you". I walk over there and he actually shows up. He then gets in his in-house walkie talkie and asks where it is. Then this obnoxious man walks over and says that they're out of stock. I tell him my wife called and was told it's here and I drove all the way there. This is when it took a turn for the worst. He then started telling me that she didn't call this store and after going back and forth of him telling me that she called a different store and they aren't an Ace Store. He then under his breath said she was lying. I then walked towards the front of store and called her and asked for the number she called. When I read the number out loud all their faces changed demeanor instantly. He then looked on the phone call log and asked me for her number and once I said that he asked the young woman at cash register who answered call and she said she did and told my wife it was in stock. She then apologized but the one accusing my wife of lying and calling a different store turned and walked away without even as much as an apology. We will never shop there again and will make sure every employee of ours never shops there again and anyone else we can share this disgusting behavior with and how on July 4th and in the middle of a Sunday drove there to not only find it not there but be insulted at the same time.

Pinch A Penny - hottubandpool - Updated October 2026

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