Gregg was very helpful with the testing of my pool water. Excellent service. Thank you.read more

Pinch A Penny Pool is the perfect place for the novice. I am trying to be a do it yourselfer pool…read morelady, and I know absolutely nothing about pool maintenance. Everytime I go to this particular store there is someone to help me. The staff at this store is very knowledgeable about pool maintenance. And add bonus they always have fresh popcorn for free.

The staff are always very friendly and welcome you every time you enter the store. Even better,…read morethey remember you from your last visit so you don't have to explain your situation to them over and over. Great prices on all the supplies we need for the pool. The free water analysis is a life saver.

I have been struggling with green algae for two months. Taking Multiple trips to this location and…read morespending a lot of money on assorted chemicals and nothing changes. Went to another pool store where they have multiple brands of chemicals NOT just the water downed house brand pinch a penny offers. In one weekend the pool was clear- save yourself some money and more importantly your valuable time. This is what we used, killed all the algae in the first shot. Adios pinch a penny-

OJ & crew did an awesome job! I had my inground pool relined…read morewithout any issues. Nice work! Thank you!

Above the Rest Pools are the best! OJ and his crew are reliable and do a great job. They cleaned…read moreup daily and when they finished the installation left a spotless work area. He answered all my questions before, during, and after putting in the pool and even came back immediately when I thought there was a problem This is the second pool they have installed for me and I would happily use them again!

This is the most conflicted I've ever been about a review I submit to Yelp. I was a client of Twin…read moreLakes Pools for about a decade. Earl, the owner, is a really nice guy and for years they did very good work. After a hurricane, they did the work to repair my pool and my deck. They installed pavers and an entirely new pump/filter system. This is when things began getting rough... The pavers look great, but there are places where they are uneven and wobbly after settling- not their fault. I get it. What IS an issue is that my pump was installed backwards so the drain on it is about 3 inches away from the motor. The DiamondBrite they installed never turned the correct color, and despite being only 6 years old it has already begun yellowing in spots. When I informed them about this issue, they said the pump didn't have to be up to code because it wasn't a "new" job, just a repair. As far as the DiamondBrite issue- they insist that despite me paying Twin Lakes for the work, that they have no responsibility because they used a subcontractor and I need to deal directly with the subcontractor for repairs or issues. Also, my filter Chamber was never bolted down to the ground as it should have been, and again I was told that it doesn't have to be up to a code because it's a repair. I don't care about Codes. I just wanted the job done properly. The prices have increased over the years from $113 monthly to $145 plus $45 2/3 times per year for stabilizer. No notification was sent regarding the price hikes that total almost a 50% increase since I began their service. Their Billing Department makes constant errors that resulted in me having to go in and pay in cash and wait for a signed receipt for the last 12-18 months of service. I requested a phone call from Earl, and never received a response from him despite months passing since the request. The most knowledgeable pool Tech person they had on staff was Ricky. He was injured and out of work for several months, and instead of standing by their employee who has been there well over a decade, his position was terminated and now he is gone. Despite the great start years ago, it seems that with Earl largely being absent from the business and in some form of semi-retirement, their service and their staff have devolved. At present, they are overpriced and not knowledgeable enough. I've begun taking care of my own pool and it is less than 30 minutes of work per week. It also costs less than 1/3 of what I was paying them. I truly hope that award reads this and fixes the issues because I really enjoy supporting Mom and Pop businesses-especially those that are Veteran owned and operated. I just couldn't justify continuing service with them after all these issues.

Absolutely none better! Rick and Carol are knowledgeable, personable & friendly. Thanks to them,…read moreour VERY green pool is now completely clear. Simply the best, & worth driving to if you live outside the area.

Received service from Alex yesterday afternoon who repaired the plumbing for the pool pump. Quick…read moreand efficient!! He used the proper parts (same repair done several years ago by a different pool store and it was inadequate). We plan to renovate our pool next year, we asked him a multitude of questions and he patiently answered them all. They are our new pool repair store!

From the owner: We are your new and improved local pool store! We have everything you need and great prices as…read morewell! Come see us, you wont regret it!!

I had my pool built with Rosmel Pools a little over three years ago, and in August the pool pump…read morebroke down. What frustrated me the most was finding out that the warranty had expired in June -- less than two months earlier. The company only works with Jandy pumps and did not provide me with any other option except replacing the entire pump, which I find unacceptable given the short lifespan. I expected higher-quality equipment and better customer support for a pool that is just over three years old. This experience gives the impression that there is little concern for the customer once the installation is completed.

I promised to give an updated review and here it is. It's…read morebeen about 9 months since pool has been finished. Overall we were doing permits for 8 months. Communication after this initial review improved. I was getting weekly calls from lady handling permits and even sales rep when needed. I did still have to speak to the engineer at the DERM department on a weekly basis too to make sure that both parties were understanding each other bc the special permit got "denied" 2 times. I do have to say that once pool construction began everything ran really quick and fast. We had a pool before Christmas. From the ground breaking to the finish work I had Pepe and another superintendent come in to supervise the work at least once a week or they will come and prep for the next part. I was also almost at all inspections and spoke to the inspectors as recommended by Pepe. Overall, I do believe that they have to communicate with the clients more often during the permitting process and specially when there are special requirements for a permit due to the property. So far my pool looks beautiful and it hasn't had any problems.

My Hayward Navigator was not working I went to Leslie's and…read morefound an expert repair tech He had me leave it with a promise to call with the estimate. Sure enough he called and did the complete Overhaul. Installed it last night and it works as good as new. Great service Would highly recommend Great place Knowledgeable people Thank you Leslie's

Brad gave me excellent customer service. There was an issue with my supplies I bought no flaunt to…read morehim the wrong stuff. He made my experience much more knowledgeable. Ask for Brad.

We purchased an Argentine grill for more than $1k at the Miami Home Show a few years ago. It began…read morerusting at an alarming rate. The cover they provided was completely ineffective. Within 3 years, we had to dispose of what little was left. The entire grill (every single part) was rusted throughout. Worthless pile of trash. Worst mistake in history.

Best price in miami , customer service its a 10 , family business , compramos una parrilla y…read morequedamos super contentos .