I purchased a grill island from Richard a few years ago which my family and I have enjoyed more…read morethan we could have ever imagined. We regretted not doing it sooner. Richard helped us select the perfect grill, I added small fridge for some adult beverages and we were able to customize the size, the granite and the color. Excellent process and installation. Fast forward to today...we had a small issue with some components related to the grill and they have a lifetime warranty. I contacted Richard and he was so extremely helpful in quickly getting us the parts we needed at NO CHARGE! In today's economy where so much happens with internet purchases, I am so glad we developed this great relationship with Richard and Grill N Propane. If you are considering a purchase for anything this store sells, know you are working with a real class act dedicated to their customers.

I've done business with them for years and it's always been a good experience. Great staff and…read moregreat prices. I highly recommend them.

Very helpful swimming pools can be tough Always have an…read moreanswer to keep my pool Sparkling

We hired Twin Lakes to refinish and retile our pool and we could not be happier. They were very…read morecommunicative and showed up when they said they would. The pool was finished on time and it turned out great. We definitely recommend them.

I've owned my Island grill about 6 years and it's the showpiece of my yard. Great quality and…read morelasts! Today I went in to purchase replacement/upgraded grates and Raphael answered all of my questions and was friendly and knowledgeable. Highly recommend, added bonus it's a fun store to hang out in!

In fairness, we love the tiki hut/outdoor kitchen and is a showpiece in our yard. About 6 months…read moreafter our Tahiti unit was delivered in April of 2023, the entire top blew off during a storm, not a hurricane, and the TV was destroyed by rain. Paradise sent out a team to reinstall the roof for $250. It was discovered that the top was attached by very small zip ties like you would use on computer cables and the center top piece was completely missing. I went to Lowe's and bought 75lb test outdoor cables for the team to use this time around. Paradise would not pay for a new TV even though their original assembly team was at fault, or subpar materials were used. About a month ago, the ice maker started to have problems, mainly the water reservoir wouldn't fill. I called the Paradise customer support number was told that if the unit is older than the one year warranty, Paradise recommends purchasing a new one for about $4,500, keeping in mind that the kitchen is designed and built to fit ONLY the Paradise Grills ice maker. We called a local showroom and asked who they would recommend to service the ice maker and they too said it is recommended to buy a new one. After doing some online research and $40 worth of parts on Amazon, I very easily replaced the water valve and reservoir float and now the unit works perfectly. Paradise Grills uses deceitful sales tactics and their customer service is virtually non existent, so go in knowing this.

I highly recommend Grill Tanks Plus. The installers (Brent and Alan) really hung in there when I…read morebet most would have bailed on a Friday afternoon and headed for happy hour. Installing new cabinet doors on my Cal Flame Grill built-in barbecue looked like a 30-minute job. That was until the doors would not align or shut properly. They worked 3 hours, painstakingly calling the manufacturer and their home office for guidance until it was perfect. Great job!

Companies being purchased by larger companies - don't trust them. They are stuck with their…read more"policies" and cannot be trusted to work with people and then take advantage of you. Truly disappointing service. We were in need of a new bbq grill by July 4th and we were told they would place the order as soon as they received the approved quote (Steve). In return, the Association I am a Board member on agreed to pay an invoice immediately and get the check to them, in full, soonest possible. We delivered the check and I received a text informing me they were just placing the order (June 29th, 5 days before July 4th). When I told them what Steve told me, they apologized for his miscommunication and said they cannot do that... but they were happy to get full payment. The worst part about their policies, and banks will confirm, a Homeowner's Association has basic, guaranteed funds as the Florida statute requires owners to pay their assessments... we receive some of the best bank loans, if ever needed... Al Ford, Mallory Square HOA Board member

5 Stars - Outstanding Experience at Paradise Grills Pompano Beach!…read more I had an excellent experience at Paradise Grills in Pompano Beach! From start to finish, everything exceeded my expectations--great value, exceptional service, and top-tier support. A huge thank you to Victor Beuses, the Gallery Team Leader, who went above and beyond throughout the entire process. Victor was knowledgeable, patient, and incredibly helpful in guiding us through the various options and customizing the perfect outdoor kitchen setup for our space. He made the process feel easy and enjoyable. The quality of the products is fantastic, and the value you get for the price is unmatched. You can tell this is a company that stands behind its products, and the team at this location truly cares about customer satisfaction.

I can't write about the use of the grill, side burner, or sink because when they deliver the…read morekitchen to "set it up" they do not actually setup anything. They offer no guidance on the types of hoses to use to attach the sink or the gas line. When I called, they said I need to hire a plumber which might have been ok if they had told me about it when I bought it. They did at least seat the grill but there is blue masking/painters tape visible around the edges. Since they left this on, I don't know if I should remove it or leave it and the customer service number offered zero guidance. Also the "kitchen" was delivered nearly 2 months later than promised by the salesman.

GRILL BABY GRILL !!!…read more A full service home grill experience at this two year old store. A bonanza of grills lined up against both walls and in the center aisle. Upon entering the store, I was greeted by the sole employee, Jesus, who explained a few of the stainless steel grills and some others. The most impressive store item was the Green Egg Grill which came in several sizes with varied price ranges. Jesus informed me that this brand was the most versatile grill available. The mini was $649.00 and the biggest one was $2,500.00. The pizza grills were the most interesting though - I always wanted one. They had some very cool grilling accessories: sauces/rubs/spices, steak knives, grill covers, pizza serving peels and grill mitts. Not too many of these mini bbq grill stores left around and this one was great.

I bought a grill that was listed in stock and after 5 days, they cancelled my order and re-listed…read morethe grill at a higher price and again as in stock . They are deceptive in making people think they have their items in stock. They also didn't honor the price I had purchased and said it was because they couldn't get it anywhere for that price. Even while the website still had the grill listed as in stock and at the price i purchased it for. Very dishonest business. I would have left zero stars but it wouldn't let me

I bought a couple years ago and any time that I stop by to the stores the service is great, the…read moresales rep are always super helpful in this case Daniel helped me with my doubts . my grill have been awesome so far and the prices hasn't go up that much . very competitive with their quality

When looking to re-do my backyard, I decided to consult several contractors and suppliers on…read moreoptions and pricing. Paradise Grills stood out with their excellent service and attentiveness, from providing options to clarifying any and all doubts I had from start to finish. Diego is an excellent asset and resource that I highly recommend to all who are looking to spruce up their backyard with style and ease.

I needed a part for my gas grill. I couldn't find the part at Home Depot or Lowes, so, I thought,…read moreI'll go to a barbecue store. Wrong! The dude that was standing in the showroom (polishing stainless steel grills), totally ignores me. I move closer, looking him directly in the eye, and said, "Excuse me, do you have a parts department? I am looking for this particular part from a gas grill." See, I thought I was being smart by bringing in the particular part that was broken. He took one look at the part, kept shining this darned $5,000 gas grill, and said, "You didn't buy the grill that goes to this part from this store." "Yes, you are correct," I said. "But, do you sell parts for gas grills here?" In a most sarcastic way he said, "No, we don't sell parts for those types of grills in this store. You need to go to Kmart or WalMart. Or, why don't you try Home Depot?" I took one look at him and said, "I guess you're not that successful at sales. Had you thought for a minute before being rude and condescending, you may have tried to persuade me to buy a "better" grill." "So," I said, "go back to cleaning the store and everything in it until you close at 5:00 - my grill still works, just wanted a new part. I'll be thinking about you in 30 minutes while I'm grilling my lobster tails and porterhouse steak!" What a Dork!