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Pillow Perfection

4.0 (4 reviews)
Closed • 9:00 am - 5:00 pm

Services - Pillow Perfection

Furniture repair

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Odorless Bathtub Reglazing - Odorless eco bathtub reglazing with 0 VOC! No peeling, no cracking, no chipping!

Odorless Bathtub Reglazing

(13 reviews)

Midwood

A fabulous job-- a nontoxic way to restore your bath tub, importantly with no fumes. That was…read moreimportant to me as I hate excess chemical exposure. Reliable, on time and explained everything to me as well! would recommend to a friend!

I hired this company to reglaze my bathtub on September 23, 2026, based largely on the positive…read morereviews I had seen. Unfortunately, my experience was very different. Immediately after the technician left, the tub appeared acceptable. However, the following day my husband and I discovered a hairline crack and numerous fish-eye "dimples" across the front ledge of the tub. When I brought these issues to the company's attention, I was told that the dimples were merely cosmetic and would lessen and improve over time. I was also told that they would not affect the durability, waterproofing, or normal use of the tub. I was particularly concerned by that explanation because the defects were present in the newly completed finish. I was even instructed to use a sharp knife to scrape at what I was told might be a hair rather than a crack, with the assurance that doing so would not affect the durability of the finish. After researching the issue, I learned that fish-eye defects can occur when contaminants, moisture, oils, or other substances interfere with the coating process. Regardless of the cause, these defects were clearly visible in the finished work and were not the quality I expected from a professional reglazing job. There was also considerable back-and-forth before the company agreed to send someone back to address the problems. It was only after I mentioned that I might have to pursue the matter in small claims court that they agreed to revisit the tub. On October 6, 2026, the technician, Gega, returned. After approximately 15 minutes of work, he sanded and polished the front ledge. The result was that the gloss layer was removed, leaving the ledge dull and rough/porous. In my view, the attempted repair left the tub in worse condition than before. Gega refused to do anything further and left. When I asked whether a new top coat would be applied, I was told no. Shortly afterward, I spoke with the owner, Oleksandr, to express my concerns about the result. I specifically explained that the gloss had been removed and that the ledge was now dull and rough. I was told that the gloss would eventually fade anyway, perhaps in a year or two. I explained that this did not address the problem and that I believed the ledge should have been properly refinished. I was then told that the company's budget did not allow them to reglaze the top ledge. That response was extremely disappointing. A customer should not be responsible for the company's internal budget considerations when addressing defective or unsatisfactory work. I originally chose this company because of the good reviews. In hindsight, I wish I had paid closer attention to the negative reviews as well. My experience has been that everything may be fine if the job goes perfectly, but when problems arise, getting them addressed can be a very different experience. I am sharing my experience so that prospective customers can make an informed decision. I paid for a professionally completed reglazing job and expected the finished product to be free of obvious defects and any subsequent repair to restore--not worsen--the condition of the tub.

Juncal's Flooring

Juncal's Flooring

(18 reviews)

Jackson Heights

They showed up on time and were professional and efficient. They removed wall to wall carpeting in…read moremy mother's bedroom. It was very old carpeting so a lot of the cushioning/padding that was underneath was stuck to the floor as well so they made sure all of that was scraped up without damaging the wooden flooring below. I just had to do some mild cleaning the following day to remove dark spots and they gave advice how to get that up. They did a excellent job! They cleaned up everything and took the carpet and scraps downstairs to the recycle area.

I am crushed that I have to change my review. I checked with other craftsmen. Angel allowed for his…read morepeople to butcher my floors and explain it away. I learned later, with other craftsmen, that with correct tools and consideration of my desired outcome, it was not necessary to butcher my floors on their edges. This flooring company tore my floor up. I did try to go cheap so I went with them. I did not know that when we negotiated price, I negotiated away the sealant ti protect floors and allowance to butcher my floors. I was told back/forth 2/3 coats on floor. With/without sealant? Angel said 2 coats sealant. Soon dirt is well in the grains of wood. I know because I can see where a rectifying area was made with the sealant compared to everything that sticks with floor. I have question is it the @Bona #Bona product. My first rodeo. Fixing will cost me an entire 675 sq new floor. It aches my heart. I don't have that kind of money and I wanted a nice outcome. If I had been informed more, I would have work harder to have paid more instead to spend so much more now fix in a few years after I save to do it. Why are workers not honest?!!!! Please inform the consumer the cost of cutting price. I have regrets that will cost me now to redo and seal my floors, and more, if I want to resume my useable sq ftg because you ate it away to close the gaps you butchered. Please do not do this to another customer again. Just be honest even if you don't get the job. I am so hurt.

Pillow Perfection - furniturerepair - Updated October 2026

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