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    Carpets And Us

    4.5 (26 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 2 months ago

    Services - Carpets And Us

    Carpet binding

    Carpet installation

    Carpet removal

    4 More Services

    Carpet repair

    Carpet restoration

    Floor installation

    Floor repair

    Carpets And Us Photos

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    I tried for several weeks to order floors with Nancy (the owner). She still has not given me a specific price for the products I want. I told her the demensions and specs for the products I need with specific details, but she gives a runaround response without ever getting anything done. She has a complete lack of professionalism and knowledge of the business. I have been redoing my house for months and come into contact with many contractors, salespeople, etc. She is by far the most rude and ignorant of them all. It takes a lot for me to speak so poorly of a person, but I want to warn people so someone else doesn't have to endure the stress Nancy and this business has given me. I found a much better company to work with, as they also had access to order the exact floors I wanted! A happy ending, but unfortunately Carpets and Us was not the reason for these positive results. Edit: She was in the showroom alone due to the effects of COVID-19, which is completely understandable. She said she could still order products for us, but now in her comment on my post, she is making excuses about problems that did not exist for her. She is blatantly lying in her comment on my post below.

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    4 months ago

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    6 years ago

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    Review Highlights - Carpets And Us

    As great as Nancy and Carol are, the installer that they use, Wilson, was equally as fantastic.

    Mentioned in 14 reviews

    Read more highlights

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    Euro Floors - Work in progress.  White Oak hardwood and Mahogany stairs & handrails are being stained..

    Euro Floors

    (13 reviews)

    Marcin came highly recommended by my parents. I saw his work first hand; it was beautiful. Not only…read moredid he refinish their floors, but he also installed new wood flooring which was equally as beautiful. When I purchased my home, I knew I was going to have Marcin come and refinish my floors. Marcin came and the work was incredible. He was punctual, neat, detailed and responsive. My husband tipped him upon completion even though he owns this company and the painters tape he used for the plastic tarps peeled off my new paint, but we appreciated his work. Yes. The painters tape that they used to hang plastic tarps to contain dust peeled my newly painted walls. I wasn't happy, but I never mentioned it due to my walls needing lots of tlc prior to his work. He used painters tape and I thought they were fully cured after a few weeks, so this was not his fault. And yes, we should have had the walls fixed after the floors. That's on us. Looking around further, I noticed the reusable carpet stair treads I purchased to prevent falls were missing. We did not have carpeting or a runner that needed to be removed. Only these reusable treads. When I inquired about where he put them, he told me he threw them out and it was "a miscommunication". There was zero communication regarding this, no apology, and no offer to replace them. "Rugs or carpets are not belongings" was the response I got when I told him I didn't realize I had to tell him not to discard my belongings. Arguing with me about the definition of belongings was crazy and unprofessional. If someone buys something, they own it, therefore making it something that BELONGS to them which makes it a belonging. No attempt to make it right, no apology, nothing but combative texts with me. Again, no carpet removal, no area rug, no furniture to move, no runner on the steps that people would naturally throw away once ripped up, just defensive behavior. I recovered some of my treads digging in bags of saw dust but not all of them were there as they were in a prior garbage pickup. So I'll need to purchase new ones. Not the end of the world, but it's the point. So if you want good work, he's your guy. If you want professionalism and to not have your purchases/BELONGINGS discarded followed up with defensive and combative responses after inquiring about why they were discarded, then steer very clear of this guy. But who knows, he probably won't have the set to speak to a man that way so ladies beware.

    We had to have some wood floors repaired. They were improperly installed and were warping. Euro…read moreFloors were fast and professional, and the floors look better than ever.

    Carpets And Us - carpeting - Updated May 2026

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