I just had my second appliance delivery from Cluetts in the last month. First l had two air…read moreconditioners installed and then today we had a new refrigerator. First, the salespeople in Ware were very knowledgeable . We weren't pressured at all. We weren't pushed toward any model. We discussed our needs and the appropriate model. The staff isn't paid on a sales basis so there in no overselling. When we chose the refrigerator we liked I've was informed that the price had dropped $200! It was delivered today by two employees , Justin and Anthony . They were very pleasant and professional. They set up the refrigerator and explained all the options and features to us. They were fast and efficient. We have always purchased our appliances from Cluett's and will continue to do that. From purchase to installation the service was outstanding.

Great service! I was worried about my new floors and a heavy refrigerator but the team was super…read morecareful. Thank you!

I give highest rating to Cardi's furniture ( aka Ashley's furniture) because of the excellent…read moreservice provided by Susan with the specially ordered bedframe which was beautiful. We wanted to buy our daughter a bed for her birthday and we live in California and she lives in Northampton. Susan was not only professional and reliable but she personally arranged delivery on our daughter's birthday but also followed up with the bedframe (which was available earlier than expected) and provided the credit she had offered two months earlier without my need yo do anything. Susan provided the best service I have ever received and I only had contact with her through the phone and text messages. I would give a higher rating than five stars if possible. Thank you Susan and Cardi's furniture.

The worst furniture store ever ! The manager is so unprofessional with no kind of integrity or…read morecompassion! I bought a dining set from these crooks and when I go to put it together it's two of the wrong chairs ! Not at all what I ordered! I called to tell them what my issue was. They offered to have my original chairs their by four days later. Smfh what made me angry is his fat ass had a nerve to have a attitude like it's my fault! Then I asked to get delivery he laughed and said it's $80 extra! Then when I asked for a refund they said no refunds and that it's printed on their receipt ! Never again is all I have to say !Any place where they don't tell you before buying that there's no refund are thieves!

Worst place to buy furniture,never again will we step a foot in this rat hole, this the second…read moreweek waiting for a delivery so we can get the replacement headboard for the one that was broken on the initial delivery and let me tell you no luck yet I mean which legit store tells you that you should get your replacement piece within four days and two weeks have past by and they keep giving us the runaround

The owner Hazel is absolutely amazing! We had been looking for some new furniture & had been to…read moremany furniture stores. Uncertain which way to go...Hazel offered to come to our home and she literally transformed it! Her enthusiasm is incredible - never had such an enjoyable purchasing experience. Our style was all over the place and she figured out what it was (mid century modern) & how to make it cohesive while using many things we already had. She also brought in items that we could choose to keep or not - such a fun process and her creativity is A+. Her paint color suggestions +++ were spot on - TRUST HER! The room(s) layout(s) now works and she's created spaces we love to be in - thank you Hazel!

Worst place to purchase anything! My parents purchased a leather couch, love seat, and chair for…read more$$$$$$ and it isn't worth $2000. Quality is poor. Customer service is horrible! Who tells a customer that missed matched color leather is normal? Never been to court - well there's a first for everything!!!

crew came to my house and did a small job, they were courteous and reasonably priced, I'd…read morerecommend them to anybody

Tom and Lisa, on behalf of my Dad and me, we can't thank you enough for the truly remarkable…read moreservice provided by you and your crew with T&L. We are so grateful for your assistance and compassion during the house clean-out we needed to manage after a difficult loss in our family, for a home that has been in our family for over 70 years. Your dedication to this invaluable service and genuine care has left an indelible mark on our hearts. On the day of the clean-out, we were immediately put at ease by the professionalism and kindness of the crew. They worked efficiently and incredibly fast but remained very conscious and careful about not causing any damage. We still can't believe what you were able to manage in less than a day. If you find yourself in the difficult position of needing a house clean-out after the passing of a loved one, I wholeheartedly recommend Tom and his crew at T&L. Their exceptional service, combined with their understanding of the emotional journey you're going through, will make a challenging time just a little bit more manageable. Thank you again Tom and Lisa, for your compassion and professionalism and for turning a daunting task into a healing process. Wishing you all the best! Sincerely, Meg and Rudy

Absolute liars and thieves! The salesman will say ANYTHING,…read moremake promises, guarantees to get your money, once they got it, they don't remember ANYTHING they promised. When I asked for my deposit back, because they could NOT DELIVER the product, they said they would have to SNAIL MAIL a check to me. After BLATENTLY LYING to get me to put down the deposit, I do not believe them when they say "Checks in the mail"...

I purchased a living room at Raymour & Flanigan for around $2600. After a few months of minimal use…read morethe fabric started to come apart. The service person proceded to shave the fabric and advise me to continue shaving it because that was all they could do. They claim that after 6 months this is normal wear and tear. The sofa looks like it is stained but the fabric is just releasing fibers. I asked for a replacement since the set is under warranty but the refuse to honor the warranty. They claim that this is normal after six month. I thought that a $2600set could last more than six months since it is not constantly used. This is the worst company. They lie and they even admitted that the furniture is not good quality.

I agree with the reviews on google, and will never do business with this organization again. I lost…read moremy furniture and the money they owed me. The owner Ron must be counting on it being too much trouble to report him to the Atty GeneraI, so I am definitely looking into it. would recommend staying far, far away from this place!

I heard Vanguard Consignment is going out of business, I see the poor reviews about the bad sales…read moreof others merchandise and that in itself is terrible, however I am looking to purchase items that the big box stores just want more money than I can comfortably afford right now, does anyone have any positive experience with purchasing from Vanguard Consignment? Thx guys

I have been buying furniture from Chap de Laine's for 25 + years. I find them very easy to work…read morewith and extremely helpful when it comes to selecting furniture for my home. Their complimentary design service is great. They have been at my home measuring for window treatments, carpeting and furniture, many times over the years. Above all, they are genuinely concerned with your overall satisfaction and they stand behind everything they sell.

That is some cheap furniture! And one of the salespeople kept yelling at her customers like they…read morewere animals. Never again.

WE HAVE BEEN CHEATED! One December 18 we bought $3K in three pieces of furniture at Circle…read moreFurniture for later pickup at the Acton warehouse, and the charges went on out credit card. Several days later all the stores were closed and all the emplyees were fired - just before Christmas. They have out money, we don't have our furniture!

Nearly $5000 for a pair of Stressless leather chairs for my elderly 85 year old parents. Two months…read morein, the leather on one is stretched out and has lost its shape (parents are 160 and 120 pounds). The chairs also show difference in color. Chair that hasn't lost its shape is a brighter more vibrant blue much more pronounced in person. I understand that leather is a natural product, but these extremes are too much in nine weeks, and at almost $2500 each on sale they should look great for years to come. At Circle Furniture, Lisa at Customer Service not willing to do anything based on PHOTOS but refuses to come see the chairs in person. Maybe provide a return with a 40% restocking fee. My parents don't want to return the chairs. They have bought stressless chairs for years and have never experienced this issue. The chairs have been in the house for exactly 9 weeks. The least they could do is come out and inspect the chairs but Circle Furniture not willing. I would highly recommend going elsewhere. Customer service is stunningly lacking.