sofa, chair and patio set ordered. Only problem was rude delivery man. Gary was very helpfulread more

We ordered a Barcalounger sofa on line with Gary. I have never done that before, but the process…read morewas easy and Gary was so helpful. After our couch was delivered, I noticed that the back pieces were not aligned. I sent pictures to Gary, he set up an appointment with a furniture representative who came out last weekend to see what might be wrong. An EASY fix. When they delivered the sofa, they forgot to add the two center legs that supported the middle of the sofa. I called to thank Gary for taking care of the issue. I love the sofa and I would definitely order again from Beautiful Rooms. Thank you for the great service!

Tom and Lisa, on behalf of my Dad and me, we can't thank you enough for the truly remarkable…read moreservice provided by you and your crew with T&L. We are so grateful for your assistance and compassion during the house clean-out we needed to manage after a difficult loss in our family, for a home that has been in our family for over 70 years. Your dedication to this invaluable service and genuine care has left an indelible mark on our hearts. On the day of the clean-out, we were immediately put at ease by the professionalism and kindness of the crew. They worked efficiently and incredibly fast but remained very conscious and careful about not causing any damage. We still can't believe what you were able to manage in less than a day. If you find yourself in the difficult position of needing a house clean-out after the passing of a loved one, I wholeheartedly recommend Tom and his crew at T&L. Their exceptional service, combined with their understanding of the emotional journey you're going through, will make a challenging time just a little bit more manageable. Thank you again Tom and Lisa, for your compassion and professionalism and for turning a daunting task into a healing process. Wishing you all the best! Sincerely, Meg and Rudy

crew came to my house and did a small job, they were courteous and reasonably priced, I'd…read morerecommend them to anybody

My wife and I have been going to pieroway's for years. We have bought no less than five living…read morerooms pieces from them. We love the low pressure showroom. No salesperson hounded you two steps in the door and sticking with you like a prison guard. These guys let you roam. Feel free to sit, lay, put your feet up etc. on any furniture piece they have. Super helpful and knowledgeable I enjoy supporting a local (not a national chain) business that stands by what they sell. Let me say they have these giant recycliners called "beasts" They are the most comfortable and durable recycling chairs I have ever encountered. Guys if you need a man cave "thrown" this is the one! I have bought four of them. Worth every penny and durable as hell. Great service with great products at a reasonable price. Going to pieroways is a no brainer. Don't waste your time with other fancy furniture stores. Start with Pieroways.

Oh where do I begin????? During the going out of business sale, we agreed to purchase a queen sized…read moreSealy mattress, box spring platform bed and headboard (which was on display) . We received a platform frame and headboard and 8"thick bamboo mattress (NO BOXSPRING) for an agreed upon price. When we questioned them they replied that the boxspring was not included (upon delivery). We called and Michael Pieroway he offered us a boxspring for $100 although that is a good price we were lead to believe it was included in the set price. Needless to say we were mislead on what we agreed upon. The prices were still higher than expected for a liquidation sale. Our salesman (ROB) insisted that the boxspring was not include, we went back to Pieroway's to find the box spring and mattress removed from the bed frame which were the display We did not get any of that. When we were questioning ROB his reply was I am loosing money not being on the main floor, I don't have time for this. Why was it moved it is a display ??? We didn't receive it. The classic bait & switch. To any buyer be careful and read your invoice carefully. Honestly if I were you I would avoid Pieroway's all together definitely not a liquidation sale. Make sure you take a picture of what you are buying before you purchas. VERY IMPORTANT

First visit was overall good, Second visit not so much…read more So I'm gradually buying furniture as I'm saving up for a house right now I'm working on completing my bedroom furniture. In my first visit I ended up getting a nice rug for $100.00 the associate at the stairs brushed me off and referred me to talk to the office desk, a bit later I worked with Dina to get everything set for purchasing the rug. Turns out the rug won't be available until June 1st which is fine I'm patient and I don't need it immediately. With that working with Dina was great she was friendly, professional, and didn't make me feel rushed in checkout and made me want to come back. Then I came back today. My second visit was not great, or good, it was just bad. I went in saw 3 sales associates on the chairs upstairs on their phones and heard them talk about who's turn it is to get up. A minute later I get an associate who's name I cannot recall he did not give me a card or help with checkout. He essentially brushed me off while I looked for decor picked out a picture and vase which totaled $100.00 I got what I wanted then spoke with the sales associate who approached me before but he seemed annoyed and told me to go to the office desk. None of the associates said anything as they were buried in their phones. After I checked out I wanted to speak to a manager but saw he was busy with an elderly couple angry that they got a confirmation notice only to be told they are mistaken and they can't get what was confirmed. To summarize everything: -Dina is great and seems to be the exception to the staff, and the only person worth working with if you want to be treated like a customer and not a burden. - expect to see multiple employees on their phones annoyed by doing their job. - who ever is charge of notifications and the store itself are not communicating properly ( though this was not my issue personally it doesn't set a good tone for when I can expect my rug. If a Marketing rep or someone with the company reaches out I will be happy to provide my customer # and transaction info to verify I am not a bot or troll. To anyone who goes there ask for Dina or don't expect much.

We were impressed with the huge variety of furnishings! We were greeted and service was top notch…read more Nobody hounded us allowed us to walk around and view different items so we could find the best value that worked for us! We settled on an amazing sectional and it was delivered within a week!! I can't complain on bit!

This is a great option for slightly cheaper furniture that is still of great quality. As other…read morereviewers have mentioned...In this area, if you want cheap furniture you have to drive all the way to Ikea. However, as we all know, the quality of the furniture at Ikea is on the lower end, and delivery is really expensive if you don't have a car big enough to get your furniture back. We checked out this store and were instantly greeted by a very helpful sales associated. She showed us around the floor, helped us find some furniture that fit our space, and even went out of her way to check out some marked down "slightly used" furniture that was not on the showroom floor for us. She was not pushy, and clearly outlined all of our options for delivery. I'd recommend at least stopping by and taking a look at this place if you're furniture shopping. It is cheaper than the other Raymour and Flanigan's, still on the pricey side in my opinion, but has quality stuff and a diverse range of options.

Their support team does not respond. I've been asking for a repair, and willing to pay for it, for…read more9 months. I've texted, called, and emailed. I usually do not get a reply. I've politely asked to speak with a manager to see what is the issue - silence. I do not recommend this vendor.

Heard about this place from a coworker who is a regular here. I love a bargain--and interesting…read morestuff--so couldn't wait to go. My husband and I went on a Saturday afternoon and had a blast wandering around, looking at all the "stuff" : shutters, doors, mantels, lighting fixtures, cabinets, moulding, tiles, and things like a church pew, stadium seating, gym lockers. I have mobility issues, so cannot stand/walk around for too long, but this is a place you could spend some significant time in (note to self: bring wheelchair next time). It's also a Pinterest-lover's dream. Ecobuilding Bargains has a fun Pinterest page, a great newsletter that highlights "hot items," and a website you can peruse. There are even featured videos of customers and what they've done with the things they've bought here. Very cool, interesting, and informative stuff. We've been back, of course. Each and every time, the employees are genuinely friendly, happy, and helpful. We love it here.

I'm not sure what's going on at Eco Bargains, but the store I started visiting 3 years ago has…read morereally changed and not for the better. It used to be when you came in they would display cool vintage appliances, stoves and even refrigerators sometimes. None of that today, just some new fiberglass tubs. I came here to find an old three-panel door. I was told by the greeter to go to the very back of the store. I walked past several full kitchen cabinet sets to enter what appeared to be a large unmarked extension of the store, albeit messier. There, I found four doors that were exactly what I was looking for. A less-than-polite young man approached me saying I couldn't be back here. They didn't mark the backroom entrance! Ok, put a sign out there buddy. I was later told the floor sign they displayed showing "Employees only" was removed so they could move some things around. Still that's no reason to be rude to customers! I proceeded to the door section. After looking for a while, I couldn't find what I needed. An older woman dressed in black volunteered to help. So I asked her specifically, did she have anymore of these 3-panel doors in the back room. To which, she said "If it's not out here we don't have it. We don't keep things in the back room." What a load, feigning helpfulness with the hopes I would take some of their old and beaten inventory off their hands. In the end, I couldn't justify purchasing anything off the floor. The stock was old, variety of stuff was way down, and helpfulness was nil. If you're looking for something special, go to your local ReStore. They'll be more polite, helpful, and they won't lie to your face and move you on like a piece of cattle. You might actually find what you're looking for.

Jeff was amazing at sales. Handled the delivery and logistics. Including dealing the tax free…read moreweekend. They also helped in moving our old furniture and placing the new. Very professional. Same experience we have had in the past.

Bought 2 recliners 1 1/2 years ago and my husband seat cushioning is shot...... He is not…read moreoverweight, and it has normal use. Called store to report and was told I need to PAY OUT IF POCKET for replacement. Don't get your next chair there If you want quality and long term wear.

I have been buying furniture from Chap de Laine's for 25 + years. I find them very easy to work…read morewith and extremely helpful when it comes to selecting furniture for my home. Their complimentary design service is great. They have been at my home measuring for window treatments, carpeting and furniture, many times over the years. Above all, they are genuinely concerned with your overall satisfaction and they stand behind everything they sell.

That is some cheap furniture! And one of the salespeople kept yelling at her customers like they…read morewere animals. Never again.

I bought 2 Lazy Boy recliners and ordered heavy duty Navy blue fabric (with nap) 2.5 years ago…read more Told by store it was the best fabric for the chairs. About 6 months ago (at 2 year mark) I noticed all the nap is off the arms of the chair and back. Went to this store and talked about it and they will do nothing about it and told me to call Lazy Boy Comfort Care. Called, explained, typed up letter, emailed them and 5 days later received a call from this store. My claim has been denied as the "Chair was not maintained properly". How in heavens name to maintain the fabric so it doesn't rub off. I am 70 years old and have owned many, many pieces of furniture which typically lasts 20 years or more. There are no children or pets that would cause wear and tear on them. Anything with Fabric will not hold up and you will be entertaining in chiars that look AWFUL.

WE HAVE BEEN CHEATED! One December 18 we bought $3K in three pieces of furniture at Circle…read moreFurniture for later pickup at the Acton warehouse, and the charges went on out credit card. Several days later all the stores were closed and all the emplyees were fired - just before Christmas. They have out money, we don't have our furniture!

Nearly $5000 for a pair of Stressless leather chairs for my elderly 85 year old parents. Two months…read morein, the leather on one is stretched out and has lost its shape (parents are 160 and 120 pounds). The chairs also show difference in color. Chair that hasn't lost its shape is a brighter more vibrant blue much more pronounced in person. I understand that leather is a natural product, but these extremes are too much in nine weeks, and at almost $2500 each on sale they should look great for years to come. At Circle Furniture, Lisa at Customer Service not willing to do anything based on PHOTOS but refuses to come see the chairs in person. Maybe provide a return with a 40% restocking fee. My parents don't want to return the chairs. They have bought stressless chairs for years and have never experienced this issue. The chairs have been in the house for exactly 9 weeks. The least they could do is come out and inspect the chairs but Circle Furniture not willing. I would highly recommend going elsewhere. Customer service is stunningly lacking.