Great food for both of us. Salmon with Rhubarb sauce was unusual and delicious. Diane provided…read morewonderful service with personal contributions and was quick to accommodate requests. Steak was slightly overcooked, but still delicious. Favorite restaurant in Northampton.

Stopped by for an early dinner on a week night. Service was exceptional (hostess and dining area)…read more Had a lovely cocktail, duck gumbo for an appetizer, and the blackened tips and scallops with candied bacon. The food was all excellent, and I had leftovers to take home (generous portion sizes). I also took home dessert, which was a blueberry carrot cake - highly recommend. Thanks for a lovely evening and warm welcome to Northampton.

Thanksgiving buffet at Hotel Northampton, a quintessential, New England Thanksgiving. Done right…read moreas someone who has worked away through more Thanksgiving prix fixe menus and buffets I care to admit I can say with confidence that hotel Northampton delivered one of the most well executed holiday spreads I've experienced in Western Massachusetts. From the moment I stepped inside that historic lobby beautifully decorated for the season, warm, inviting and buzzing with celebratory energy, I knew I was in good hands. The staff had that polished anticipatory service style that instantly sets the tone for a seamless dining experience. The Thanksgiving buffet was thoughtfully, curated, and impeccably maintained throughout the seating. The carve of turkey was exceptionally moist, no small fete on a buffet line and the stuffing and mashed potatoes struck that perfect balance between upscale and comfort, familiar seasonal size or vibrant, fresh and clearly prepared with intention rather than filler. Special shout out to the carving station team who prepared a wonderful prime rib roast - they were not only efficient, but genuinely personable, the kind of hospitality that elevates a meal from good commemorable desserts, the pumpkin pie with a silky custard with just the right spice and the pecan pie was rich without being cloy. I may or may not have sampled more than one plate in the name of research. Service was consistently attentive without hovering. Plates were cleared promptly and check-in is perfectly timed. You can tell this team knows how to handle high volume holiday service while keeping the guest experience front and center. Hotel Northampton nails a classic New England Holiday vibe with elevated execution, relaxed, delicious beautifully organized Thanksgiving. I'd absolutely return next year and recommend it to anyone looking to celebrate without compromise.

Father's Day at Wiggins Tavern was one of the most disappointing dining experiences I've had…read more The restaurant advertised a price of $34.99, which was a major factor in our decision to dine there. However, when our party of four received the bill, the actual charges were dramatically different. We were charged $69.99 per person for dinner, plus a $54 service charge, a 20% gratuity, and tax, resulting in a bill of more than $350. My biggest issue is not necessarily the higher holiday pricing itself--restaurants are free to set their prices. The problem is that the Father's Day pricing was not clearly disclosed or prominently communicated before we ordered. Had we known the true cost, we would have made a different decision. Transparency matters. Customers should know exactly what they will be paying before they sit down and order, especially when holiday pricing nearly doubles the advertised rate and additional service charges and gratuities are automatically added. The food was acceptable, but it was completely overshadowed by the surprise bill and the feeling that important pricing information was not clearly communicated. Unfortunately, this experience left us feeling misled rather than appreciated on Father's Day. I have also filed complaints with the appropriate consumer protection agencies because I believe consumers deserve clear and accurate pricing information before making dining decisions.

Was in town for work so decided to try this establishment…read more Food options are good with certain local cuisine options. Recommend center cut ribeye as it is one of the best steaks I have partake in a long time. Cooked to perfection with the perfect flavoring. Shrimp appetizer was also very good. Highly recommend this food establishment.

We are from out of town and decide to stop in. Great service from Miranda and Peyton. Love them!!!!…read moreThe oysters were delicious as well as the truffle fries! Clean, low key, comfortable place to hang!!!

I always get to the Boat House when I'm back home in Massachusetts for a visit!…read more This trip I've been twice and each time the service was good, food tasty, although my sister said the crab cake poppers were lacking crab, and river view delightful. This place has changed a lot since I lived here back early 1970's. It's not the hole on the wall it once was! Definitely recommend you stop by and enjoy this waterfront bar & restaurant! SherryBFoodie

Have stepped foot here a few times as a western mass native. Each time i go I'm always delighted to…read moresee a new specials menu. A classic Caesar salad never fails, and the fish tacos were quite good as well. Next time, I'm for sure getting the skillet Mac because the bite that was offered to me was just delectable. I love the location and views here and the service is very fast and efficient. If you're looking for a place to get a nice drink with some nice people with a nice view this is your spot.

Freshest seafood around! Yummy! Close your eyes and you're by the ocean…read more Eat in restaurant, or if you feel like making an awesome fish dish, this is place to buy fresh, delicious sea food.

My girlfriend and I went here on a late Saturday afternoon. She had heard of it before but we had…read morenever eaten there before, so we gave it a shot. The food was excellent. My date had a salmon plate and I had the shellfish pasta plate. Crazy good. Our server was very courteous. We did have quite a wait on everything from our drinks to the meal, which was surprising as the place was empty. But the food presentation was excellent, so quality takes time? The decor is clean and simple, with a quiet ambiance. Overall a very positive experience and we'll gladly come back.

This is a really good place. The building and grounds are designed so nicely. The food was good…read more We ordered the fried mozzarella wedges, the smash burger (my husband rated it an A) and a grilled chicken sandwich. They were all tasty and cooked well. Everything came out hot and fresh and our waitress was super friendly. We will definitely be back.

Brunch last Saturday. Nice room, decent service. Food not good. Heavy, cold plates ensured the food…read morewas not warm. Tough, fatty smoked brisket. Eggs incorrectly cooked. Incomplete order. Cold, unbuttered toast. Breakfast/brunch cooking shouldn't be an afterthought - it takes some skill. On our way out the host was eating Chick-fil-a at the host stand!

We went to the Chandler Steakhouse to celebrate our anniversary, after losing our monies at the MGM…read moreSpringfield, which is where this restaurant is located. From start to finish, service was amazing. We originally planned on having dinner at 6:30 pm, but we were hungry at 5:00 pm, walked up to the counter, and they were able to seat us right away. We started off with drinks and apps. The cheese platter was good but the French onion soup with brisket was out of this world. Fo our entrees we ordered the ribeye steak with the caramelized onion butter and the double pork chops with a blue cheese crust. Fire. Bravo. More please. For the sides, we had the blistered asparagus and the truffle mac. We were expecting these to match the energy of the entrees but unfortunately they didn't hit quite as good. And of course since it was our anniversary, we could not leave without ordering dessert. They surprised us with a mini chocolate cake with an anniversary sign and then we ordered the creme brulee which was so creamy and good. Highly recommend this location if you're looking for a good place to celebrate or go on a date. Service was amazing, food was amazing. We'll definitely be back for more!

The service was good and the vibes were great. The food was ok. It was very underwhelming. The…read moretruffle Mac and cheese needed salt. The cheese plate was great and the table side tiramisu was light and airy.

My family ordered takeout from this place. We ordered burgers, Texas toast BLT's, Texas Toast…read moregrilled cheese, Buffalo chicken tenders, potato skins, fries, and onion petals. The food was really good. We haven't really found a lot of good restaurants out here in mid- Mass so this one is probably the best so far. When I called the order in, the person was friendly and accurate. She also took the time to ask the kitchen how long the order would take to make. 25 minutes. That's not bad considering anything out this way is a bit of a drive in comparison to where we live. So hats off the Russo's. We will be back!

The scallops smelled like ammonia…read more Just got back from dinner at Russo's Lakeside in Palmer. I ordered the fried seafood combo. According to the internet, when I searched to see if they were safe to eat, it says "No -- throw them out. The ammonia smell is a clear sign of spoilage, and eating them puts you at risk of foodborne illness (nausea, vomiting, diarrhea, cramps, etc.). Even if they were fried and look/taste okay otherwise, the decomposition has already started." The rest of the meal was "ok" but when I brought the potentially spoiled scallops to the attention of my server, she discussed it with her boss. The boss said they comp me a beer I had drank. Now, I don't own a restaurant, but I would assume that those scallops were a much larger portion of my bill than the draft beer. I mentioned that to the server and she went back to the boss lady, only to come back and offer a $10 discount. Perhaps if the boss lady would have come out and talked to me about it, I would have been ok with that but she stayed in her office because she was "very busy". This is when I started to get annoyed. I could hear them talking on the other side of the wall and mentioned to the server that I was really surprised she didn't come out to talk to me about this problem. She reiterated that the boss lady was very busy. However, the server wasn't able to apply the $10 discount so boss lady had to come out and do it. To add insult to injury, the woman completely ignored me as she stood about a foot or so in front of me. I had to ask her if she was the manager or the owner and her reply was just "I'm married to him." Then began telling me that the scallops my wife had were from the "same batch". I had smelled those scallops and they did smell fine but that doesn't mean there wasn't a problem with the ones in my order. I said I was surprised she didn't come out to talk to me and she just said "it's been a very long day!" I replied with "You serve FOOD to customers." Then she just threw her hands up and walked away. I wasn't rude, didn't raise my voice and was still disrespected as a customer. First time there, and will never return not do I recommend anyone else does. Hopefully I don't get sick from eating there.