Today we stopped in. The family was eating at Jersey mikes but my daughter wanted pick up stick instead. Our host was Xóchitl. Kind with us as we've only been there once before . Put the spice on the side for my daughter and was honest about the spice. While I was waiting for our order at Jersey mikes my daughters order was done maybe 8-10 min wait . Wasn't super busy but most of the tables were taken. When fast food is ready too fast it kinda makes me think that it's been sitting for a while so I'm fine with a reasonable wait if it's fresh and hot. Anyway I peeked in to check on the order and another customer was yelling at the host. I was taken back because she was very nice. Even when the customer was yelling saying this that and the other she didn't raise her voice she apologized and explained that the food was ready. I assume she was yelling about the wait. I ordered before her and her food was done before mine so I can't imagine she waited very long. Our order was delicious and my other kids including my husband and I snuck a few bites from our daughters pick up sticks order. Bad reviews are warranted at times but I think this employee was just doing her job and another customer having a bad day And a tad hangry took out her frustration on Xóchitl. read more

Pick Up Stix Fresh Asian Flavors - Proof of purchase - Chinese Near Me - Downey, California

Their food is great, service is efficient but not friendly, it's all business here - they play Ads instead of music. Music would improve the ambiance. read more

Both my daughter and son love coming to Pick up stix on Friday take out! Savory chicken and the best firecracker tofu. Both are staples at our home. I love the point system too. We always get rewards and coupons. The service is always great and it's clean. read more

Pick Up Stix Fresh Asian Flavors - Fire cracker tofu - Chinese Near Me - Downey, California

This was my 1st time ordering and eating from this place. Shrimp Chow mein no onions. When I received my order from doordash it had plenty of onions I didn't ask for and NO cabbage or bean sprouts which I like. read more

Pick Up Stix Fresh Asian Flavors - Shrimp chow mein - Chinese Near Me - Downey, California

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This place is like a step up from Panda Express. The reason I say that is because the food is cooked to order instead of picking from a line of food already made. The flavors are super good and they have some of the best orange chicken I've ever had. So good. They also carry some deserts and have platters for big parties or catering. The lobby is always clean and they have a small outside patio for those nice sunny days to eat outside. read more

My food was delicious! The chicken was cooked perfectly. I substituted veggies for rice. The service was great! Great ambience. I'll definitely be back. read more

Best customer Service, and cashier was a able to recommend what was the best bowls here , my husband and I got the chicken veggies and brown rice bowl , and he got the Thai basic cashew chicken , they were both so good !! Enjoyed our meals ! Low price , and if you have the app you get a coupon ever so often buy one and get one at 50% off two bowls and a drink was $23 , you have family value packs also under $40 recommend this place read more

Pick Up Stix Fresh Asian Flavors - Thai basil cashew chicken and brown rice bowl - Chinese Near Me - Downey, California

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Foods is really delicious and the employees are really nice and friendly. The environment is really nice and cozy and family oriented place to eat with family and friends. I would totally come back here again read more

Pick Up Stix Fresh Asian Flavors - Plate of foods of various item - Chinese Near Me - Downey, California

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The food is simple okay. Nothing special, which is fine when you just need a quick dinner. What's not okay.. is paying the money and not getting the appropriate portions. I ordered a family meal that comes with 4 items. I was surprised to see the big plate only half full. They use such a giant plate just for show but don't actually fill them up so I'm very annoyed by that. Mongolian beef was really good, so was the teriyaki chicken. I will never purchase their family meal again but maybe their individual plates are better served. read more

Pick Up Stix Fresh Asian Flavors - Chinese Near Me - Downey, California

Good food just little easy on the soy sauce besides that' perfect thank you for great customer service also

Food had no flavor. Fruit flys while we ate. A little pricey for the small portions. Iced tea was not good. And you can't get noodles and rice you have to choose one??. read more

Very very good food i come here aleast once a week.i recommed this place u wont regret. read more

Pick Up Stix Fresh Asian Flavors - . KUNG PAO CHICKEN - Chinese Near Me - Downey, California

The cashier Chelsea was super nice and friendly , it was my first time going and she made sure to explain the menu and was very helpful.

The food wasn't GREAT. It was okay. I haven't been here since the first week it opened and I remember it tasting way better. The noodles are garlicky yet bland. Definitely over priced for the taste. Over all service inside was good. Workers are attentive. Order did take almost 30min to receive *************** Had to update this review, There was a HAIR in my kungpoa chicken plate as i was finishing it stuck in the sauce and chicken at the bottom of the plate. Definitely don't recommend read more

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Amazing customer service, hot fresh, and tasty food! I love pick up six ! This was my first time in this particular location and it was just as great as all the other locations I've been to...perhaps better read more

Good service, good food, served at reasonable time, and clean establishment. Pick up Stix is my favorite place to grab food

Review #588 None Elite Squad 1st time trying Pick up Stix and I have to say its good quality food. theres no MSG, the ingredients are light and fresh.. Highly recommended! Theres Chinese and Thai options and plenty to choose from. I got the Pad Thai, Hot Honey Chicken, teriyaki chicken and veggies, wonton soup and their Chinese Chicken Salad... all 5 stars in taste.. 3 in portion size but since its a lighter option than your typical Chinese fast food it figures. The Prices are a little too much for what you get but Good quality cost money. the Customer Service is Great, the Establishment is clean, plenty of parking. Overall its a 4.7 so im giving it a 5 star rating. I will comeback for sure read more

Pretty fulfilling and good. Orange chicken was good, rice is okay. Rangoon's were good too. Great service and plenty of space for seating.

The food here is Awesome!!! I highly recommend it. I've been coming to this restaurant since its inception. The food is always GREAT! read more

I have never had a negative experience at the PICK up Stix in Downey. Today was the day. I came 15mins before they opened so I decided to wait. The cook told me they can't accept an order until 11am, okay. The cashier came, she acted like she didn't want my business. I explained I would wait. She wouldn't take my order until after 11. When I asked if they received my order, she said they don't get the online order until 15mins before my pick up time. The app had a 11:30 pickup as the earliest. If she had explained that I could have just placed it with her (it was 10:55) She pretty much ignored me until 11:15. I just wish she could have been more kind and helped me understand my options. From the start she wasn't very welcoming. I'll definitely reconsider coming here again. read more

First time eating here and the employees were very helpful with recommending food items and the food was out very quick. Plus the size of the bowls are worth it and eating inside is very peaceful and quiet so that's another plus lots of seating available read more

Pick Up Stix Fresh Asian Flavors - CHOW MEIN HOUSE SPECIAL CHICKEN ORANGE CHICKEN - Chinese Near Me - Downey, California

Love this place. And it's all good. It conveniently located and there and the manager was most helpful.

Service was great. Will definitely come back and recommend the chicken rice and noodles. Shrimp Was good as well next time I'm gonna tryna the fire cracker shrimp that's newly added to the menu. The cooks are amazing always make the food fresh and down to exactly how you'd like it. The ambiance is amazing good vibes makes me do the happy dance whenever I dine in. read more

Downey Pick Up Stix 784 is always clean! Friendly and pleasant staff! Especially employee Kevin, he is extremely helpful and gives great suggestions on food menu! read more

Came here for lunch and the Food is amazing and service is great! Love the fortune cookies!

Hot Honey Chicken was soooo good, great combination of sweet and spicy! The staff today was awesome and courteous :) read more

Pick Up Stix Fresh Asian Flavors - NEW HOT HONEY CHICKEN - Chinese Near Me - Downey, California

Fire food, very fresh and incredibly nice staff! The food was very hot and delicious 10/10 would come back read more

my boyfriend and i love coming here for the firecracker chicken entree. it always hits the spot and they have good deals and a reward program, which i love. The employees are super sweet and helpful, making sure we have everything we need at all times. The music they play also gives off a chill vibe. & not to mention that they have free refills when you dine in. i would definitely recommend. read more

Pick Up Stix Fresh Asian Flavors - the dining area - Chinese Near Me - Downey, California

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First time here. Food is delicious. Best service ever. They suggested something delicious and I loved the fact that they gave me an extra plate and bowl for mother and I to share. Will definitely be back. read more

Super yummy wonton soup, nice and fresh! This location has very helpful staff and quality food

Amazing food, always fresh, and such nice customer service. I will always love this place.

Very good customer service. Food is always delicious and fresh. Very clean environment.

Food is good, made fresh to order. Restaurant is clean. Service was great, very patient and friendly. read more

Good food and great service! Staff is super friendly. Restaurant is clean and relaxing.

Love the food Service is always amazing!!! Food is always hot And the ambiance is always welcoming I recommend !!!! Downey is the best location so far :) download the app for more deals !!! read more

I would like to preface this review by saying that I love Pick Up Stix as a chain, and have admired the food for several years now. But this location certainly did not meet or satisfy my expectations whatsoever. I always order House or Firecracker Tofu. My tofu was good, but my brown rice was slightly dry and undercooked. My mom ordered Kung Pao Chicken with the Chow-Mein upgrade, and the noodles were terrible. They had a distinct undeniable taste and odour of old oils. The restaurant manager argued with my mom saying the food was weighed and they aren't in charge of how tiny the pieces of chicken are that THEY SERVE. This is my first time dining in the city of Downey and I will never return here again. 2.5 stars read more

Great customer service food is amazing! We love it here! Clean, and friendly staff. Very attentive and courteous. Our favorite dish here is the drunken noodles. read more

Good food and fast service. Good costumer service. Liked the ambiance. Ordered hot honey chicken, new item which was very good.

Good food Roselyan was tea helpful in explaining every question I had. Great customer service

The wife loves this place. The food is amazing. The service was excellent. If you are ever in Downey this is a must try. The pictures don't do it justice read more

Pick Up Stix Fresh Asian Flavors - Nachos - Chinese Near Me - Downey, California