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    PHYX Device Repair & Sales

    2.5 (31 reviews)
    Open 9:00 am - 7:00 pm

    Services - PHYX Device Repair & Sales

    Data recovery

    Device support or repair

    Mobile phone support

    PHYX Device Repair & Sales Photos

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    Reviews With Photos

    Damaged Switch repair
    Tara M.

    Never again. And the main reason is that I brought in a like-new Nintendo Switch with a broken charging port and received a very scratched console a month later. The Nintendo sd card was broken & half the screws were missing that hold it together!! The screen saver was not replaced. I suppose it's irrelevant due to the damage on the replacement, that shouldn't even have been necessary. I wasn't made aware that the console was being sent off site for repair. On day 11, he offered to cancel the repair and give my son's Switch back. It was janky, but my he could still play it, with the plug at an angle. But then he actually wouldn't return it to me, which is when I found out it someone else had it. On Day 13 I was told it was ready. I brought it home & my son tried to play his game. It won't load. None of them will. The touch screen doesn't work & the sd card isn't reading either. So, being in quarantine due to covid, I chanced it and brought back the Switch that is now more broken than when I initially brought it in. 15 more days (that's 28 total) I pick up my console. (How does a like new console wind up with a broken port? Lightning plugs don't fit in usb c ports, no matter how many times you try) The screen was gouged, I complained and was told it was the cheapest he could find. I was literally speechless. Before leaving I inspected everything about my once new console and each issue I was met with an exasperated groan and reminded how much fixing my son's switch has cost HIM. I was offered a generic sd card to replace the Nintendo branded one that was literally cracked in half. TL;DR Don't expect things to return to you in the condition they were in. I updated this to include the owner reply.

    He put this in my wife's phone, stole parts out of it as well.
    Otto C.

    This guy threatened to assault my wife because she wanted her phone back. My wife brought her phone to this establishment to get her screen for her Iphone fixed on a Friday afternoon. He told her to come back and in a hour. When she came back a hour later, his worker stated that he had been arrested and her phone hadn't been fixed, asked her to wait till Monday to get her phone back. My wife then asked to get her phone back because she couldn't wait all weekend to get her phone. She would get it fixed elsewhere. The employee refused to hand it over which resulted in an argument. We waited till Monday to go get the phone. I went into the store hearing the employee telling the mailman about the situation that occurred on Friday. I ask her was the phone fixed because we were here to pick it up. She stated to store was closed and we had to come back. I simply asked her if she can just give me the phone so we can get it fixed elsewhere. She refused so after a brief discussion. I went to my truck to get my phone to call the police. While doing that the owner Frank Tate was entering the store yelling making threatening physical jesters toward my wife!!! This was the worst experience EVER!!! I advise everyone to stay away from this establishment!!! Then later found out that he filed fraudulent charges on me. He'll post clips of videos and not the full video of altercations.

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    7 months ago

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    Tim S.

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    1 year ago

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    Tim S.

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    5 years ago

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    Tim S.

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    3 years ago

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    6 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    Tim S.

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    3 years ago

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    3 years ago

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    4 years ago

    Very quick and reasonably priced. The owner was friendly and answered all my questions thoroughly.

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    5 years ago

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    Tim S.

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    2 years ago

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    6 years ago

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    Tim S.

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    3 years ago

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    5 years ago

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    5 years ago

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    Tim S.

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    6 years ago

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    8 years ago

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    6 years ago

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    Tim S.

    Well I'm glad your phone is working great

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    7 years ago

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    8 years ago

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    6 years ago

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    8 years ago

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    Tim S.

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    6 years ago

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    9 years ago

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    Tim S.

    Thanks for your review and thanks for your business! -Frank

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    8 years ago

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    9 years ago

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    7 years ago

    Great prices..work completed quickly..ordered parts for me and completed work timely & efficient manner. Very impressed.

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    Ask the Community - PHYX Device Repair & Sales

    Review Highlights - PHYX Device Repair & Sales

    PHYX is located in the beautiful and historic building which was part of the former Springfield Armory where there is plenty of secure and spacious parking.

    Mentioned in 2 reviews

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    Zade Cell Fix

    Zade Cell Fix

    (4 reviews)

    Been going to this guy for phone help for 3 years. I first discovered him after reading a review…read moreand heck, he's easy to find in my town on a big plaza. He goes out of his way to help you. A few years ago, my phone charging port was not working right in and I was in the process of getting new phones and changing providers. He couldn't repair it. He hooked me up with a gadget to charge my phone till I got the new ones. Today I stopped by because every time I plugged my cellphone auto charger into my saddlebag port on my Indian Chieftain motorcycle, it knocked the FM radio right out. All FM. I also have had issues in my truck with certain FM stations using these cheapo chargers. I showed Ibrahim when I brought my bike in today, and he said............"I'll be right back". Brought out his auto charger and BOOM. All good. It takes A to C and C to C cables also! It was the cheap dollar store chargers that were causing all the interference. I had also bought some quality in home wall chargers from him when I got new phones. They work GREAT. He sells "the good stuff" but much cheaper than the phone dealers. I bought 2 of these new auto chargers for our vehicles and 1 for my bike. When my current major carrier contract runs out I may go with a service that he provides because he treats you right and makes sure he can help you. If he can't fix your phone, he can put you in something else. Highly recommend.

    Love this place! The best prices around for any and all repairs or replacements. Abraham is the…read morebest. He is super friendly and helpful when it comes to explaining the repair process. Highly recommend!

    PHYX Device Repair & Sales - mobilephonerepair - Updated May 2026

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