Disappointing Experience - Not Worth the Hype I had high hopes for Phyllis after reading great reviews on Yelp, but unfortunately, our experience fell far short of expectations. My wife and I chose this place for a Valentine's Day weekend date, and let's just say we left with the firm decision to never return. Upon arrival, we were greeted and seated quickly, which was a good start. Our waiter brought water and gave us time to look over the menu. So far, so good. However, things quickly took a turn. When my wife asked about mocktails, she was simply told no--despite the restaurant having a full bar. The waiter said they had Fanta orange as a choice if she wanted that instead lol. There was no offer to make a non-alcoholic version of an existing drink or even a suggestion for an alternative. It was an immediate red flag for the level of service we were about to receive. Then came my ordering experience, which was frustrating beyond belief. I initially wanted the catfish and grits--they were out of catfish. No problem, I'll go with the steak--they were out of steak. Okay, let me try the biscuits--no biscuits. Fine, how about the cornbread? No cornbread either. At this point, I asked the waiter, what do you actually have? He suggested the lobster plate, but I don't like lobster. By this time, the lack of communication and preparation was incredibly frustrating. A restaurant being out of a couple of items is understandable, but this was a significant portion of the menu, and no one informed us before we sat down. Feeling forced into a choice, I ended up ordering the chicken and waffle, the same as my wife--something we never do as foodies who love trying different dishes. This was not a meal we were excited about but rather a reluctant last resort with the lack of available menu options. When our chicken and waffles arrived, I have to admit--the waffle was really good. This was the one highlight of the evening. The chicken wings were cooked well, fresh, and hot, with a solid seasoning blend. However, they were almost on the verge of being too salty, just stopping short of being overwhelming. I'd rate the wings a 3.5/5 for that reason. The presentation was nice, too--the food was served on fine china, which gave the impression that they cared about the dining experience. But then, in a moment that perfectly summed up the night, the server handed us plastic utensils to eat with. Yes, after presenting our food on elegant white plates, we were given the kind of cutlery you'd expect at a backyard cookout. My wife couldn't help but ask the server why they'd go through the trouble of using fancy dishware only to pair it with plastic utensils. His response? He didn't have time to wash the silverware because he was the only one working--just him and the cook. At this point, nothing surprised us anymore. We just nodded and moved on, realizing there was no point in arguing over an experience that was already beyond saving. If this is the level of service and preparation that Phyllis finds acceptable, then it's clear we're just not their target customers. I genuinely wanted to love this place, but it was disappointing from start to finish. Marietta has way too many solid restaurants to justify coming back here. Final rating: 1/5. Definitely won't return. Id also be more understanding if they were packed. There were only 2 other tables in the entire place. (They also have a loyalty program that states - "Spend $1000 and get $10 off your next online order ) No further commentary lol read more

Phyllis - "Order $1,000 get $10 off your next online order" yes you read this correctly! - Breakfast & Brunch Near Me - Marietta, Georgia

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For context: We arrived shortly before the church crowd but right as a large party was being served. Based on our server's comments they were short staffed. Pros: Nice ambience, parking was ok; wait time wasn't too long. Sweet potato pancakes & honey biscuits were good. Cons: Waiting area is really small; wait time for food was 30 minutes for our appetizer/30 for our entrees; ordered a sprite and got a can with no "refills"; grits lacked seasoning and the catfish was too salty. Portion size was small; overall overpriced. Server was over it; she kept making comments on how the place was poorly ran yet she lacked customer service skills. read more

Food: 2 Service: 2 Ambiance: 1 My hubby and I were looking for new restaurants to try! He found Estella's. We came here on a Friday evening after work and boy are we glad we did! I'm a waffle lover and make them at home all time!! My waffle and chicken dish was the best I've ever had! My husband loves his shrimp dish as well! The waitstaff was are outstanding! Everyone was nice and welcoming! We will definitely be back. read more

Phyllis - Breakfast & Brunch Near Me - Marietta, Georgia

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Stopped by for lunch. What a treat. I ordered the sweet potato pancakes and biscuits and turkey gravy. Bring your appetite, that filled me up. The pancakes were great, not too sweet but moist. The biscuits and gravy were good. The biscuits could have been a little more moist. The only other feedback was a little more gravy would have also been good. Also be aware that the tip is included in the bill regardless of the size of the party. Overall, real good meal, I look forward to trying the rest of the menu. read more

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Good food just not great customer service. Enjoyed the sweet potato pancakes and we also had the catfish and grits. For the price would have expected more than one catfish filet! read more

Today I went to Phyllis for the first time for brunch with my friend! I had a great experience. I ordered the Chicken wings and sweet potato pancakes with the French 75! Cassandra and Jennifer provided amazing service. I am a Cobb county resident so I don't live too far. We will be back! read more

Food was amazing! The service was great too. They accommodated my family within two tables. There were 13 of us. The atmosphere is chill. I got the Boozy Morning cocktail 10/10! For my meal, I got the catfish croissant with grits instead of fries. BABYYY THE BEST CATFISH EVER. Catfish and Croissants go together like peanut butter and jelly. I'll definitely be back. read more

Phyllis - Hot Catfish, Toasted Butter Croissant & Side Salad - Breakfast & Brunch Near Me - Marietta, Georgia

Buddy in the striped shirt really blew my whole experience. I came solo and dude was acting like he couldn't take my order or simply tell a server. So I sat myself and asked stripe shirt to wipe off where I was and dude proceeded to make a lemonade after my second time asking. I wanted to leave more for a tip but didn't like the way I was treated bc I understand the industry but dude was wierd ash read more

enjoyed the delicious applewood breakfast plate. The bacon and eggs were perfect and the biscuit and honey butter were the best!! will be back for sure! read more

A must-try spot! Phyllis, located off Cherokee Street in Marietta, serves up authentic down-home cooking that truly hits the mark. My daughter and I went for breakfast, and everything--from the warm, attentive service (ask for Trent's section!) to the perfectly prepared food--was exceptional. Generous portions, a diverse menu, and a cozy atmosphere make this place a hidden gem. Trust me, we'll definitely be back! $30.00 - $50.00 range and we'll worth it!! read more

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My family visited the Saturday before Mother's Day. There were some hiccups with our orders. Nothing out of the ordinary. But when it was brought to the attention of management it was corrected. The corrections by them was really appreciated & not what is expected in the restaurant environment of today. We will return. The food was good but the desire of management to get it right was the icing on the cake for us! read more

The service was great & food was well prepared. Servers were attentive and manager was available for conversation. Will return!

Food was pretty good but services was not great. We did have a larger group (12 people) when we ordered our food on a weekday morning, there was only one other person in the restaurant. He already had his food. After our orders went in, we received our food at all different times. 2 people and 10-20 min later 2 more etc... A few more people came in and sat at different tables. They received their food before some of the people in our group received theirs. The last two people in our group had to take their food to go because they had waited so long they had no time to eat it. The food tasted pretty good, but I would not eat there again. read more

Came here for the first time to try it out. No where outside or in the venue does it say reservations only. Half the tables were empty and we requested a table. At first she asked for reservation I said no. Then she said they don't take walk ins. I asked how long it was to be added to the list. Then she said 30. Then a few seconds later she said it was 45 minutes. Shortly after us. Another party arrived and were seated without question. Something shady going on there but they just lost my interest to support their business. Not a good way to accommodate new patrons. read more

Experience was so bad we just had to laugh. I am writing this from the Panera next door where we actually ended up getting food. As vegans, we were excited to see that this place had several vegan options, so we were excited to try it. My husband and I came in at 11:30 AM on a Saturday. Restaurant seemed about half-full. We were seated quickly and our drink orders taken. Waitress kept pushing us to order cocktails, even after saying no a couple times. After we were brought our drinks, the waitress didn't check on us again for over 20 minutes. In that time, a 14-person group came in and was seated. (This is nitpicky, but they dragged metal tables around on the concrete floor for at least 10 minutes setting up for this group and it was loud enough to make you cover your ears. But anyway...) Our waitress took their orders, bussed a table, took another tables order, and then came to check on us. When we ordered, we were told that we would have to wait longer for our food because the kitchen was already working on the big table's food. Which was weird because they came in 10 minutes after us. After we placed our order, the waitress came out 3 separate times over 30 minutes to tell us they didn't have different elements of the dishes we ordered. They also ran out of sweet tea at some point, so I switched to water. On her last visit, we asked if we could just pay for our drinks and leave. All in all, we were here for almost an hour and got no food and barely any service. They even took the time to charge us $2.65 for the drinks we had when we asked to leave... I feel like after everything they could have comped a sweet tea (with no refills because they ran out) and a black coffee, but I digress. Visit at your own risk if you value your time and sanity. read more

The food was delicious. The service was amazing. Phyllis was able to accommodate large group of us from my church. It spacious for all of us. Some restaurants slack on the seasoning trying to accommodate palates not here. I cant wait to try the shrimp and grits. ​ read more

I understand Mothers Day, but waiting over an hour for your food, getting the sweet potato pancake, hard as a rock. Extremely disappointing food. Wait time, ridiculous. Will not return, ever. read more

The food and service was not good. We waited an hour just for a tea and a coke. Then when the food came out it was all wrong and not very good. read more

I ordered my chicken and waffle to go. It was a little wait. The wait was worth it. The chicken was soft, juicy and well seasoned. The cream cheese on the waffle was delicious, I'm definitely going back. read more

Phyllis - This the chicken and waffle dish. The best I've tasted in Atlanta. The chicken was soft, juicy and well seasoned. I want to go back!! - Breakfast & Brunch Near Me - Marietta, Georgia

Delicious food! Pretty good service. Came here on a Saturday morning and was able to quickly get seated for a party of 4. The shrimp and grits that I ordered were flavorful and filling. One of my friends with me ordered the catfish and grits and they said it was the best grits they had ever tasted. The inside is nicely decorated and there's ample seating and the ability to put tables together. Overall, I definitely recommend and will definitely be back! read more

Phyllis - Creamy Shrimp & Grits - Breakfast & Brunch Near Me - Marietta, Georgia

Today, I went to Phyllis the first time, and wish I hadn't. I ordered the catfish and grits because of the glowing reviews. The grits were delicious, five stars all the way. The tablespoon of sauce the give you was delicious and it needed more. The miniscule piece of catfish they served me LOOKED delicious. However, it had a VERY fishy taste because it was RAW. I couldn't eat it. When I want raw fish, I'll order sushi. Ruined my entire meal and I don't plan on returning. I gave a $2 tip for a to go order, and my bill was over $28, so the price point is ridiculous also. Guessing they are in a high rent district across the street from Kennestone Hospital. Plenty of other establishments to eat brunch for less than $28. While I waited for my to go order, I casually glanced around to discover there were only two other custmers and seated together in a booth. Not busy at all! The floor was so nasty (at noon and no customers) that I think it may be a safety hazard to eat there. The only waitress watched while I took pictures with my phone of the nasty floor and never said a word. read more

Please do not let the menu and atmosphere fool you. This place has horrible customer service!!

Great food, ambience and location. The staff were very kind and attentive. The food, ambiance, and location are great. The staff was incredibly kind and attentive. read more

First time going here & I will be back because those sweet potato pancakes were FABULOUS the cinnamon butter was a perfect addition. We did the pancakes instead of thr waffles with the fried chicken wings, which were fried to perfect and loved the coating. I added a side of scrambled eggs which cooked have been scrambled a little harder. My friend got a side of greens which she loved, they had a little kick that I wasn't a fan of. But all and all, I will be back and oh yeah the bartender, Trent (I think ) was absolutely great. I didn't like the Sunrise Mimosa so he created a drink for me that was green and it was delicious, I recommend that it get added to the menu especially during the Holidays and call it the Grinch. Go check out Phyllis, you won't be disappointed. read more

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A party of two for breakfast on Sunday, April 5, 2026. The food was good. Enjoyed a three egg veggie omelette and catfish and grits. No problems. Service was great. Lots of attention from server, Dominque. We will be back. Thanks. read more

Went during the week for brunch. Hardly anyone in the place and it took at least 45 min to get our simple order for 3 people. Had one waitress and maybe 2 in the back. Food was ok, cute place with good location. read more

Restaurant is a complete joke disappointed over how this place doesn't make anything from scratch like cream of mushroom on the steak lol

Had a girls brunch here today and the food was great! I had the chicken and waffles. The chicken was very well seasoned and the waffle was fluffy with a nice blueberry compote on the side. Other dishes our party tried were the catfish and grits, sweet potato pancakes and the lobster and waffles. Everyone enjoyed their meals. I'll definitely be back in the future. read more

Phyllis - Chicken & Waffles - Breakfast & Brunch Near Me - Marietta, Georgia

What an absolutely delicious experience! The wings and the fried lobster were exquisitely seasoned, crisp and delicious! The sweet potato pancakes were light, fluffy, and scrumptious! We used the cinnamon butter that came with it in between the stacks and then requested spreadable cream cheese frosting for the top. Yum! It is also fantastic. That one can make a reservation, as normally with breakfast places you just have to wait. The staff was lovely and friendly and made great suggestions on what to order based on what we were looking for. The location had bountiful parking and the restaurant itself was light, friendly, and airy. Cannot wait to go back! read more

Phyllis - Fried Lobster, Sweet Potato Pancakes, Fried Wings Whole, - Breakfast & Brunch Near Me - Marietta, Georgia

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When I first walked in there was no one at the front to put us on the waitlist. I stood there for at least 20 min. So eventually I walked over to the bar to ask if I could just sit there because I was alone. Instead of listening to what I had to say, the woman with locks immediately said 'we're going to get to you' and disregarded me completely. Another woman came up behind her and said yes I can sit at the bar. I then ordered my food and had to wait 40 min to get it. They gave me my pancakes 20 min into the wait with no silverware. I guess they wanted me to eat with my hands. Then I had to ask for the rest of my food for them to start pushing it. I had steak and asked for A1 sauce. The man said I wouldn't need it, so I'm guessing they don't have that. I tried it and I did in fact need it. Then after my food was done, I was ready to pay and leave. I get my bill and I'm trying to figure out why it's so high because they didn't give me an itemized ticket. The woman was acting like it was what I ordered that came up to it and said nothing about the 18% gratuity that was added on. The service was terrible and they really did not deserve the 18% gratuity, and I don't like how it seemed as though she was being sneaky about the forced tip. I won't be back. read more

Phyllis - Steak Skillet - Breakfast & Brunch Near Me - Marietta, Georgia

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I ordered my food and waited for 25 minutes before the waitress told me that they had run out of shrimp. I asked what I could get the fastest since I was on my lunch hour. She said that the crabcake would not take long. It took another 20 minutes. I could not even taste the crab. This was my first and last visit. My bill was $26.00. read more

Stop with the sauce on almost everything should be put on the side. Nice restaurant. The service was ok

Very impressed! I loved the sweet potato pancakes with cinnamon butter. The collards with turkey were a nice side. I'll come back and try the chili for sure. The building is new, light and bright with good parking. The acoustics are not great so it's hard to come with someone who struggles with hearing. read more

Phyllis - Beautiful build out. - Breakfast & Brunch Near Me - Marietta, Georgia

This was our first time here and it did not disappoint!! My husband had the catfish and grits & I had the wings and eggs and everything was delicious and cooked to perfection!! our server Cassandra was amazing! Very attentive and offered great food suggestions! We will be back! read more

The food was awesome!! The ambiance is very nice and the waitress (Dominique) was outstanding making sure we had everything we needed!! I recommend this brunch spot for anyone looking for great food, outstanding service and a great atmosphere. read more

The reason I'm visiting this website is to learn what their normal operating hours are because I want to invite a few friends to an outing before school resumes in 2 weeks! Anyway I visited Phyllis the evening of May 24th with a group of friend girls. The food was great and the portion sizes were more than I expected. An excellent DJ kept the vibe going until they closed! They close too early! I will return when the DJ is there either a new group of friends! Looking forward read more

Phyllis - People dancing to the DJ's jams at Phyllis - Breakfast & Brunch Near Me - Marietta, Georgia

I treated my husband to breakfast at Phyllis to kick off his birthday, and it exceeded all our expectations! The food and drinks were outstanding, and the staff was incredibly attentive, even giving my husband a special birthday shout-out. It was the perfect start to his day! The restaurant was very clean with modern/industrial decor and a great atmosphere with R&B music playing in the background. The free parking lot was a huge plus as well. We enjoyed a couple of sunrise mimosas, my husband ordered the lobster and waffle while I opted for catfish and grits. The dishes were hot, perfectly seasoned, and left us wanting to try everything else on the menu but we were too stuffed! They have so much to choose from. We were thrilled to discover this hidden gem and highly recommend it! Try it for yourself, I promise you won't be disappointed! read more

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I have wanted to go to Phyllis's for over a year now, so my son and daughter-in-law took the family for my 80th birthday. We had a reservation for 9 people for 10 AM Sunday Aug 10 for 8. First of all, my daughter-in-law wanted a late' and he said he was to busy to make it. The Service was awful some of us ordered cheese scrambled eggs and nobody got cheese. The bacon was not crisp it was soggy, the cheese grits did not taste like there was cheese in them, the butter was not served with breakfast, we had to ask for it the Biscuits were dry and the food was mostly cold by the time we got it. Nobody came to clear the table so my so cleared the plated off of the table. We Had to ask for butter and cream and had to make a point to ask for refills of coffee. I will not be back there. Elinore M. read more

We went to Phyllis on Sunday, it was very busy..Mother's day. Good thing we had reservations, and we're seated very quickly. About 5 minutes later the young man came took the drink orders, then our food order. 1 hour and 50 minutes later the food came. Needless to say by this time no one was feeling this place, $39.00 for a steak omelet without anything inside, the biscuit that came with the meal..didn't get it. I didn't think they made 1 egg omelets anywhere thats howflat it was!!! Then my sister had the sweet potato pancakes, very thin..first one she said was good but the 2nd one was so hard you could bang it on the plate and still wouldn't bend. By this time I was upset, so I called over the guy, who I think was the owners son, and told him to pick up the pancake with his hand..he was shocked but did it anyway, he was speechless and turned it over, it was charcoal hard and burnt. I was so disappointed, not only waiting almost 2 hours but to be served this type of food was crazy disappointing. The grits were good though. SMH read more

Brought my mother out for Sunday brunch and I'm glad this ended up being her selection. The service is great, very friendly staff. The food was great! So great I didn't take a picture because we blessed it and dug right in lol. We ordered the shrimp and catfish combo served over grits in creole sauce and the chicken and waffles and shared. Everything was delicious but that catfish and grits, the best I've ever had! The restaurant is clean and modern, it too small and not too big which I can appreciate. Great spot in Marietta right across from the hospital. read more