New Gen Plumbing provided exceptional 5-star service from start to finish. I booked my appointment…read moreonline, and the team was incredibly responsive, answering all my questions regarding an urgent valve change for a dishwasher replacement. Jesus and Juan were true professionals; they arrived right on time and provided a courtesy call beforehand. They clearly explained my options--comparing a full replacement versus maintaining my current setup--and even took the time to answer questions about my water heater. I highly recommend New Gen and will definitely be reaching out to them for my upcoming water heater replacement.

Finding very competent technical service providers that can diagnose and repair on the spot can be…read moredifficult to find. However, I've found New Gen Plumbing to be just that trusted company I needed. They are very responsive to calls and placed a very knowledgeable technician at my home with 24 hours. My water heater issues were quickly resolved with very reasonable prices. The technician offer valued information on prevention that could eliminate future failures. Thanks for being both reasonable and competent.

The company was really amazing to work with. I knew what i was looking for and all parties…read morededicated as much time as needed to answer all my questions, never giving vague responses, and provided data to back up claims. I had a relatively tight window for the install, and they committed resources to satisfy my schedule. Oscar performed the install, and did an amazing job, and was a true professional. Throughout the install Oscar made sure I knew what was being done, educated me on the system, and went out of his way to ensure I was confident in my knowledge before he left. I am extremely satisfied so far and would definitely recommend to anyone interested in a whole home water filtration system.

I purchase rhis system two years ago the system works fine the problem is have was the lies I was…read moretold when I bought the system first the sales rep told me I would be getting free service and filters for life which was a lie every year it cost 100 dollars for each filter. Second the rep I agreed on a five year loan which I found out to turn into a 30 year loan I been paying this off for two years and it as not gone down so I had to take out another loan to pay of this loan and I had to pay the full amount of what the system cost. 2,400.00 dollars down the drain. Also when trying to contact pulgain do complain about my situation they tell you that someone will call you back and they never do I will not be recommending this system to nobody.

I recently had Aqua Tech Texas water softener system and activated carbon whole house water filter…read moreinstalled, and difference is amazing. The water feels so much softener, and the filters have completely removed any unpleasant tastes and odors . It made a noticeable impact on my skin and hair, and my appliances are running more efficiently too. Plus, I got a great deal with their promo. Overall, I am very satisfied with the installation service!

From the owner: We offer high-quality residential and commercial water softeners, advanced reverse osmosis systems,…read moresmart bidet solutions, and stylish Pacific range hoods. Elevate your home or business with our top-notch water treatment products.

Miguel was very prompt on the first conversation and gave me all the details I needed to make a…read moredecision about installing a water softener. The equipment was a great price and the installation for both the water softener and RO system at the kitchen sink took less than 2 hours. I noticed the change in water condition almost immediately. It was a great experience and would recommend Rinsefy to anyone looking for a water softener.

Never came out just gave me a price over text message which was a bit high compared to othersread more

They sold me a whole house filter system in a plastic closet outside and an RO mini system under…read morethe sink and then promptly went out of business so no maintenance is available

Scam..run away. They overcharge then lock you into debt with enormous interest rates. They do not…read moreeven respond for requests for servicing. I have called many times, no one answers and no one returns your call. I would give zero stars if that were possible. All around terrible.

Jack William, is easy to communicate and easy to deal with. They I got a good deal and the…read moreinstallation is quick. And we are happy with the service and of course with our new water filtration. Thank you! Recommended A+++

Very professional, since the very begging with the first introduction call through the final…read moreinstallation of the filtration system, invoicing and general service, Jack and his team were top notch. Their Westinghouse system is without question the best out there and the price is still par with others. I certainly recommend them for whole house filtration systems.

If I could give zero stars I would. The staff in the…read morepictures "Michael" was disrespecting my family and was cussing, mocking, sticking his middle finger and threatening us in our own home whenever we kindly informed that we would need to review our options before finalizing with a decision. In addition, we were offered a FREE consultation but Michael got furious at us for wanting to leave our options open since the estimate was quite steep & did not leave our house when I asked to do so. Never have we ever encountered this situation before with any other businesses except this one. This all happened a few minutes ago so please be careful if you decide to take Dupure's services since they might get mad if you don't choose their $5,500 system on the spot...

Wow! I didn't even know Dupure had such low ratings! I need to do a better job looking on Yelp…read morebefore rushing into these large purchases. Meritage Homes hired them for free drinking water install so I thought why not. $1500 for a filter and $5,500 for both a filter and softener. The filter alone was insufficient as I was still breaking out in hives. I asked to speak with someone to work something out since $5,500 is an arm and a leg and I haven't heard from anyone though I've been reaching out since November 29th. Someone by the name of Ev said he was trying to call me back last night but it wasn't going through. I called back last night and today 5 times and my call is being "forwarded" to voicemail. I need help from the Yelp community on how I can get this filter uninstalled so that I can work with a different company. I don't want to have to take Zyrtec in order to avoid hives after taking a shower. It's been a true nightmare working with Dupure. I would say don't risk it because if the filter doesn't work as it should they will avoid you.

Mrvn and his team were excellent, very professional and took extra care. He explained all the…read moreprocess on what I would need to do to keep the system running smoothly for many years to come. Overall very happy with the service and the setup. 2 of my brothers and I got a great deal working with him. Will definitely be sending more business your way.

Outstanding customer service. It wasn't about money. He genuinely cared about me getting what I…read moreneeded. He came out to my residence three times just to check my water. I spoke to several companies prior and all they wanted to do was sale sale sale. I was impressed with the clean install and the drop system overall. On day 1 I noticed the difference in my water that's how terrible my water was. They are a true blessing and just the honesty, integrity and customer service alone needs to be highlighted. You don't get this now days! I highly recommend HMMWATERFILTERATION they have the best price, and best system. There are many companies out there but none are a match for them trust me I've talked to over 10 companies. HMM treats you like family. Don't take my word for it see for yourself. They are also very informative and don't make you feel stupid for asking many questions or the same questions. He never got irritated unlike what I experienced in the past. They respond back immediately. I'm telling you hands down thee best and I can't stop bragging on my experience and my machine!

The owners at this store are extremely rude and unhelpful. Water quality is mediocre at best…read more Many other better water stores to choose from with waaaay nicer and more accommodating employees. Oh and don't make the mistake of thinking you can pay with a card. They will lose their ever loving minds and scream at you in front of other customers for $1.50 worth of water. Huge mistake going here. Save yourself!

I've been refilling my drinking water from sugarland pure water for at least 8 years. Mostly…read morefilling outside the store after hours. I was ecstatic when I found them because of the price and great tasting water. The water has a smooth mouth feel and clean taste. After so many years I thought I would pop in and talk with the owners and get to know them and know what kind of water I've been putting in my body everyday for the last several years. Upon entering I approached the counter to greet the owners with a smile and good afternoon, only to be ignored. After a few minutes I got the attention of the gentlemen and introduced myself and explained that I have been a long time customer and how much I enjoy their water. I explained that I was curious as to which method they employ in order to produce the water. At first he assumed I wanted to buy my own filtration system but then I had to explain that I just wanted to know what kind of filtration and treatment is done to the water. He immediately seemed upset, frustrated with me, and hostile at the same time. Pointed to the filtration system going across the wall and said look all this is how. I asked plainly if it was reverse osmosis, ultraviolet, carbon??? Before I could even finish my question he cut me of and said yea it's the osmosis. He grew more and more impatient with me in a store completely empty at that moment. So I thanked him for his time and went on my way. I was surprised and a little disappointed. The main reason I really wanted to know is that I had read an article stating that some water can be over purified leaving it devoid of minerals and other necessities of water, when consumed this water could take away from your supply of minerals in your body, or so I read. I hope the owner can be more respectful and informative to his customers. As I hear I am not the only person who has had the same experience.

Not to be confused with Arkansas Impure Water, which is inferior…read more Water is something we all need, so I thank this company for providing and cleaning it, but I have to say that I don't think purified water - especially this purified water - tastes about right. Nevertheless, it's a good company for sure and takes pride in how extensively it purifies its product.

Worst customer service ever. I'm a paying customer yet when I went to use the restroom, one of the…read morelady's came & yelled at me for using it. I needed to use it and to be scolded for it. Another time I was rinsing out something that was in the bottle & the same lady flew like a hawk to scold me for wasting water. I am never going to this place again. What kind of customer service is this?