The company was really amazing to work with. I knew what i was looking for and all parties…read morededicated as much time as needed to answer all my questions, never giving vague responses, and provided data to back up claims. I had a relatively tight window for the install, and they committed resources to satisfy my schedule. Oscar performed the install, and did an amazing job, and was a true professional. Throughout the install Oscar made sure I knew what was being done, educated me on the system, and went out of his way to ensure I was confident in my knowledge before he left. I am extremely satisfied so far and would definitely recommend to anyone interested in a whole home water filtration system.

I purchase rhis system two years ago the system works fine the problem is have was the lies I was…read moretold when I bought the system first the sales rep told me I would be getting free service and filters for life which was a lie every year it cost 100 dollars for each filter. Second the rep I agreed on a five year loan which I found out to turn into a 30 year loan I been paying this off for two years and it as not gone down so I had to take out another loan to pay of this loan and I had to pay the full amount of what the system cost. 2,400.00 dollars down the drain. Also when trying to contact pulgain do complain about my situation they tell you that someone will call you back and they never do I will not be recommending this system to nobody.

New Gen Plumbing provided exceptional 5-star service from start to finish. I booked my appointment…read moreonline, and the team was incredibly responsive, answering all my questions regarding an urgent valve change for a dishwasher replacement. Jesus and Juan were true professionals; they arrived right on time and provided a courtesy call beforehand. They clearly explained my options--comparing a full replacement versus maintaining my current setup--and even took the time to answer questions about my water heater. I highly recommend New Gen and will definitely be reaching out to them for my upcoming water heater replacement.

Finding very competent technical service providers that can diagnose and repair on the spot can be…read moredifficult to find. However, I've found New Gen Plumbing to be just that trusted company I needed. They are very responsive to calls and placed a very knowledgeable technician at my home with 24 hours. My water heater issues were quickly resolved with very reasonable prices. The technician offer valued information on prevention that could eliminate future failures. Thanks for being both reasonable and competent.

Miguel was very prompt on the first conversation and gave me all the details I needed to make a…read moredecision about installing a water softener. The equipment was a great price and the installation for both the water softener and RO system at the kitchen sink took less than 2 hours. I noticed the change in water condition almost immediately. It was a great experience and would recommend Rinsefy to anyone looking for a water softener.

Never came out just gave me a price over text message which was a bit high compared to othersread more

Excellent service, and reliable. I have an older system that has been successfully maintained by…read moreAqua General and team.

Rick King is a fantastic service technician. He keeps my IONICS water system working smoothly and…read moreefficiently.

Mrvn and his team were excellent, very professional and took extra care. He explained all the…read moreprocess on what I would need to do to keep the system running smoothly for many years to come. Overall very happy with the service and the setup. 2 of my brothers and I got a great deal working with him. Will definitely be sending more business your way.

Outstanding customer service. It wasn't about money. He genuinely cared about me getting what I…read moreneeded. He came out to my residence three times just to check my water. I spoke to several companies prior and all they wanted to do was sale sale sale. I was impressed with the clean install and the drop system overall. On day 1 I noticed the difference in my water that's how terrible my water was. They are a true blessing and just the honesty, integrity and customer service alone needs to be highlighted. You don't get this now days! I highly recommend HMMWATERFILTERATION they have the best price, and best system. There are many companies out there but none are a match for them trust me I've talked to over 10 companies. HMM treats you like family. Don't take my word for it see for yourself. They are also very informative and don't make you feel stupid for asking many questions or the same questions. He never got irritated unlike what I experienced in the past. They respond back immediately. I'm telling you hands down thee best and I can't stop bragging on my experience and my machine!

Mario was on time and did an excellent job on my filter replacement and system check today. He was…read morevery professional and extremely polite as well. Thank you Mike T.

Their $3000~$4000 water softener system requires maintenance every year or so. They charge you…read more$200~400 for anybody to come out for maintenance. They came early last year to do maintenance for $300 and it worked for 30 days and stopped working for over a year. It is impossible for owner to verify if the system work or not until you check salt level drop. They just came and charged $390 and it still does not work properly. You can just buy brand new water softener system from Home Depot for $550.

If I could give zero stars I would. The staff in the…read morepictures "Michael" was disrespecting my family and was cussing, mocking, sticking his middle finger and threatening us in our own home whenever we kindly informed that we would need to review our options before finalizing with a decision. In addition, we were offered a FREE consultation but Michael got furious at us for wanting to leave our options open since the estimate was quite steep & did not leave our house when I asked to do so. Never have we ever encountered this situation before with any other businesses except this one. This all happened a few minutes ago so please be careful if you decide to take Dupure's services since they might get mad if you don't choose their $5,500 system on the spot...

Wow! I didn't even know Dupure had such low ratings! I need to do a better job looking on Yelp…read morebefore rushing into these large purchases. Meritage Homes hired them for free drinking water install so I thought why not. $1500 for a filter and $5,500 for both a filter and softener. The filter alone was insufficient as I was still breaking out in hives. I asked to speak with someone to work something out since $5,500 is an arm and a leg and I haven't heard from anyone though I've been reaching out since November 29th. Someone by the name of Ev said he was trying to call me back last night but it wasn't going through. I called back last night and today 5 times and my call is being "forwarded" to voicemail. I need help from the Yelp community on how I can get this filter uninstalled so that I can work with a different company. I don't want to have to take Zyrtec in order to avoid hives after taking a shower. It's been a true nightmare working with Dupure. I would say don't risk it because if the filter doesn't work as it should they will avoid you.

I added an alkaline to my reverse osmosis and now have the good minerals back in my water. Houston…read morehas terrible chemicals in the city water, it gives me the peace of mind to have good filtration equipment at my home and for my family!

Stellar customer service. I had such a great experience. The technician was very knowledgeable…read moreand helpful. I've lived in the area 12 years and they came highly recommended from my neighbor. They had a system installed from them and have been very happy. They will answer your questions. The ladies in the office are so nice. They were so helpful. They gave me a 30 minute courtesy call to let me know when the technician was on their way for my appointment. I will always recommend them.

Jack William, is easy to communicate and easy to deal with. They I got a good deal and the…read moreinstallation is quick. And we are happy with the service and of course with our new water filtration. Thank you! Recommended A+++

Very professional, since the very begging with the first introduction call through the final…read moreinstallation of the filtration system, invoicing and general service, Jack and his team were top notch. Their Westinghouse system is without question the best out there and the price is still par with others. I certainly recommend them for whole house filtration systems.