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    Aqua General

    5.0 (16 reviews)
    Closed 8:00 am - 4:00 pm

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    Services - Aqua General

    Water purification system cleaning and maintenance

    Water purification system installation

    Water purification system repair

    1 More Service

    Salt delivery

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    Recommended Reviews - Aqua General

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    1 month ago

    Quick response by email, very personable and professioinal, very helpful, good service whenever I need it

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    6 months ago

    Excellent service, and reliable. I have an older system that has been successfully maintained by Aqua General and team.

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    David D.

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    9 months ago

    Rick King is a fantastic service technician. He keeps my IONICS water system working smoothly and efficiently.

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    David D.

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    11 months ago

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    David D.

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    3 years ago

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    4 years ago

    We've been doing business with Aqua General for 25 years. Always very professional.

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    Review Highlights - Aqua General

    Great job Sheri with coordinating our needs and Rick with the on-site service!!

    Mentioned in 4 reviews

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    Puragain Water

    Puragain Water

    4.5
    (53 reviews)

    Great experience! A technician, Jordan, came out to assess our system and within an hour we had…read morefinancial approval and a scheduled installation appointment same day! It was a very straightforward and easy process. Jordan advised on a system that would best suit our needs and he didn't try to up sale everything. We were able to get a low down payment and low monthly payment. There were also many perks for customers throughout the first year and the upkeep prices were more than reasonable. Jordan also gave us information about our options should we move within Texas or out of state. The installation technician, Oscar, arrived with our system later in the evening. Again very efficient work, it didn't take even an hour for Oscar to install everything. Oscar even made it look very neat under our sink, with hiding tubes yet being able to inform us of how those tubes connect and work to provide us with clean water. Oscar explained what to do in emergency situations and advised on when we should give Puragain a call for routine maintenance. He even wrote out instructions for flushing the system before we would be able to use it. I appreciated so much the awesome customer service, patience he showed and care he showed. These guys really kept communication flowing. And if there were any issues, they were resolved quickly. My husband and I are very happy with our experience with Puragain and would definitely recommend them.

    The company was really amazing to work with. I knew what i was looking for and all parties…read morededicated as much time as needed to answer all my questions, never giving vague responses, and provided data to back up claims. I had a relatively tight window for the install, and they committed resources to satisfy my schedule. Oscar performed the install, and did an amazing job, and was a true professional. Throughout the install Oscar made sure I knew what was being done, educated me on the system, and went out of his way to ensure I was confident in my knowledge before he left. I am extremely satisfied so far and would definitely recommend to anyone interested in a whole home water filtration system.

    HMM WaterFiltration

    HMM WaterFiltration

    5.0
    (3 reviews)

    Mrvn and his team were excellent, very professional and took extra care. He explained all the…read moreprocess on what I would need to do to keep the system running smoothly for many years to come. Overall very happy with the service and the setup. 2 of my brothers and I got a great deal working with him. Will definitely be sending more business your way.

    Outstanding customer service. It wasn't about money. He genuinely cared about me getting what I…read moreneeded. He came out to my residence three times just to check my water. I spoke to several companies prior and all they wanted to do was sale sale sale. I was impressed with the clean install and the drop system overall. On day 1 I noticed the difference in my water that's how terrible my water was. They are a true blessing and just the honesty, integrity and customer service alone needs to be highlighted. You don't get this now days! I highly recommend HMMWATERFILTERATION they have the best price, and best system. There are many companies out there but none are a match for them trust me I've talked to over 10 companies. HMM treats you like family. Don't take my word for it see for yourself. They are also very informative and don't make you feel stupid for asking many questions or the same questions. He never got irritated unlike what I experienced in the past. They respond back immediately. I'm telling you hands down thee best and I can't stop bragging on my experience and my machine!

    Dupure

    Dupure

    2.8
    (177 reviews)

    I had a reverse osmosis system installed under my sink and a multi stage in line fridge filter on…read moreSeptember 9th. The installation went seamlessly. A hole was required to be drilled into the granite above my sink to fit the RO faucet and after the install, the faucet looked it came with the place! The install underneath the sink and the cabinet next to fridge was done very cleanly which maximized the amount of the cabinet I am able to use. The installers were cordial and went as far as to perform the water drain needed through the filter for me so I didn't have to sit there with glasses and constantly dump them in the sink. All around, it was a very good experience.

    If I could give zero stars I would. The staff in the…read morepictures "Michael" was disrespecting my family and was cussing, mocking, sticking his middle finger and threatening us in our own home whenever we kindly informed that we would need to review our options before finalizing with a decision. In addition, we were offered a FREE consultation but Michael got furious at us for wanting to leave our options open since the estimate was quite steep & did not leave our house when I asked to do so. Never have we ever encountered this situation before with any other businesses except this one. This all happened a few minutes ago so please be careful if you decide to take Dupure's services since they might get mad if you don't choose their $5,500 system on the spot...

    Water of Texas

    Water of Texas

    4.0
    (7 reviews)

    First off Mike is a great guy and extremely knowledgeable and it looks great and seems to function…read morelike it should. Unfortunately that's where the good ends. As a 2x disabled combat veteran I had them out for an initial appt. all went well and was suppose to be contacted with an install date. Never happened and I forgot about it. 2 months later came across an old email and sent a message about experience. Apology and appt set. Mike came out did probably 95% and around 6pm had another appt to get to so I said just come back as it was minor stuff, sorta. A few weeks go by and I didn't hear from them. Sent a email about issues and water never getting tested before or after install.... Important to know if you actually need system or additional things to fix issues. The next day I get a email about service plans... lol. I'm thinking WTF... not even finished with job and trying to get more. Sent email with disappointment and frustration with the whole experience. Guess what? I get a call, and all that is said is "that was a system generated email for all new installs".... and appt.for a week from today. No apology for all the actual issues and what can we do to make it right and you happy. It seems this is the way of the world now, pay for product or service and it doesn't matter to company if you get what you paid for or should have gotten. Customer service and making a customer happy and satisfied for what they paid for is long gone.

    Mike is great, very honest and transparent about the products he sells. He didn't try to sell me…read moreanything besides what I actually needed, and gave me a master class on why I didn't need to buy everything I was thinking I needed. He could've very well just agreed with me to make more money. It's really rare these days. I definitely recommend him.

    Aqua Systems of Houston

    Aqua Systems of Houston

    4.7
    (26 reviews)

    Great customer service at a great price. Our whole house carbon filter was beginning to fail after…read more20 years of nonstop service. After doing my due diligence by checking the BBB, Google, Yelp, and Angi reviews, I reached out to several companies for their feedback and estimates for replacement. I received a lot of data but also received several extreme estimates and a couple of not interested comments. I began to believe what I thought was a pretty straight forward replacement was getting to be too complicated and an extremely expensive endeavor. That is until I contacted Aqua Systems and worked with Richard De Young and his team of professionals. After doing a sanity check with Richard, my faith was restored that this was a simple replacement and more importantly a very reasonably priced replacement. Richard and his team at Aqua Systems worked with me to identify an excellent option and schedule the replacement. Technician Luis arrived on time, even though we were experiencing a rain storm, and within a little over an hour, he had completed the replacement and we were back to an operational status with filtered water. BTW, we never lost water. Luis put us into a bypass so we continued to have water while he did the replacement. We were never inconvenienced. We are extremely pleased and happy with the service provided by Richard and Aqua Systems. You can bet we recommend their company and their services. They are with you from start to finish and they aren't satisfied until you are satisfied. That is a great customer service company that gets it.

    Excellent service and timely communication from the CEO Richard and service tech Tim who reviewed…read moreoptions and installation pricing at my home. Their softener system and RO filter packages are high quality and significantly better priced than other local companies. Would highly recommend in the Houston area!

    Aqua General - waterpurification - Updated July 2026

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