First and foremost everybody that came to my house was very professional, I felt like I've known these people for all my life! I was educated on every single product they we're installing in my house and how everything works. After a couple days they come back to test your water to make sure everything is running properly. We literally need water to live so why wouldn't you use the best company around?! I most definitely recommend this company!!! read more

If I could leave a negative star review I would. I'm a single mom and they took advantage of me. I have the same exact complaints as all the other reviewers now joke and to add to it under my sink they did such a crap job that they used duck tape and cost me so much money in repairs for their awful work and when I called and sent them pictures and videos they called my a liar and told me I put that duck tape on. I didn't even own duck tape! I wish I knew the attorney that took on multiple homeowners because I would go after them. I have a nonfunctional water softener system for years now, debt from the loan company they went through and they have a lean on my home. This company opens up same scam but different name so beware and do your research. read more

They sold me a whole house filter system in a plastic closet outside and an RO mini system under the sink and then promptly went out of business so no maintenance is available read more

Scam..run away. They overcharge then lock you into debt with enormous interest rates. They do not even respond for requests for servicing. I have called many times, no one answers and no one returns your call. I would give zero stars if that were possible. All around terrible. read more

NO REPLY ONCE THEY BREAK SHIT!!! I tried to contact them and so did my partner and nothing!!! all they want is a check stay tf away from these crooks. leaving the contact i had if anyone feels free to give her a call or text. f this company and f this lady!! read more

Superior Water Quality - Water Purification Services Near Me - Houston, Texas

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SCAMMERS BEWARE!!!! They just want your hard earned money. Hhshsk. The phones are disconnected. No answer whatsoever after you sign with them read more

Scammers. I got this in the mail along with a first and second notice of a parcel being on hold for me. Sketchy company. I do not recommend this company to anyone. Beware!! read more

Superior Water Quality - SCAM - Water Purification Services Near Me - Houston, Texas

Great water filtration system Has done wonders for my daughters eczema and saved me SOOOO much money on bottled waters. Thank you Superior! You've saved my house from bad water read more

We had our filters installed in October of 2024 on 2 different properties. By Jan.2025 the second property filtered water started to have a foul odor. So i called Superior Water System for maintenance because when we signed up they Guaranteed free maintenance for 2 years and lifetime warranty. I called twice and left a voicemail both times. I eventually got a call back at then end of the month from Water Services USA stating that Superior Water is out of business and all promises that were made are now voided. To add more they also stated that if we wanted services the company has a promotion warranties. Looking back we had 2 other companies come out and give us a estimate of how much it would be for a filter system which was way cheaper than that of Superior Water ( Superior was priced double) but we went for them any way due to the Life time warranty. For any one that is looking for a filter system please do more research on each company and always get more than one estimate. We are now stuck with a bill that was not even worth it plus, now have to pay for warranty that will only last for 1 to 2 yrs. read more

Scam!!!! LONG BUT WORTH THE READ! I received my water softener and kitchen filtration system late November of 2024. System was said to be needed via family so I went with Superior Water since all of Houston water is terrible. We finished the deal and had the install in the home run perfectly. Felt great to have clean water. Good should be a five star review, but its not! My family in Houston had an issue on their water system with another company but they were getting the run around with warranty so I decided let me see what the steps would be with the maintenance and the warranty on the unfortunate circumstance it happens to mine. I called today 03Feb2025 at the 281-572-0025 number and was told that there are no more warranties covered by this company because it randomly went out of business, ironically the same month I signed my contract with Aqua Finance. All customers are now on the hook for the filter changes and no warranty if the system breaks. This company and others like it are selling a set number of water filters then "going bankrupt" to not have to keep their end of the bargain in terms of maintenance and Warranty. I do not know if its a loophole or not but they are willingly lying to their customers. I plan to see if anyone else has this issue to rally the troops so to speak and fight back. I will check this post daily and plan on putting it in reddit as well under scams or the Houston reddit page. read more

Awesome company they give you so much value and the benefits of their soft water system has truly made a difference in me and my family's lives our skin is much healthier, hair is more manageable, they installed everything on the same day I'm very satisfied with my system highly recommend read more

This company will send you very deceptive mailouts claiming you have a package on hold. To be clear if you have a package on hold with USPS they will notify you with a post card which will have their letterhead on the top. FedEX and UPS will leave a sticker on your door. When you talk to sales they are very pushy and want to close right away. No time to make a decision. No person to call back. They will run tests which if you dont know the science behind what is happening will sound like a bunch of big scary words all designed to get you to buy something you dont necessarily need. read more

Love my system. I got it right when I moved in. ZERO build up on the shower glass and shower head. My skin feels amazing and my water tastes great! read more

The sales reps are super pushy. They do not fully disclose everything in the agreement they have you sign. There's only a 3 day trial period to determine if you like the product, where as most companies give you 30. On day 5, they tested my water (already too late to have them take it back if I didn't like it) and they were shocked/embarrassed that the water did not test the way it did when they did the demo at my house. I would not recommend this company. They have no solutions for customers who are not satisfied with the product, the sales reps are incredibly over bearing and I did not appreciate not being given the time or space to discuss privately with my husband about the product. Sales rep wanted to be involved in any discussion we had instead of give us privacy in our own home. If you're looking for a water system, find a company that values you as a customer, not this one who just wants a quick sale. read more

Love this water system. I've definitely noticed the difference. also, Everyone that works at superior water quality is amazingly helpful and friendly. We received a visit from Zack the sales representatives he went above and beyond our expectation he was extremely helpful with any questions we had. The all team made the experience very entertaining. Plus the equipment and the quality of service and water has met every promise they gave. I will highly recommend them and the company to friends and family plus whomever I can. Thank you so much kryssy, thank you so much Zack and Angle for all of your time and help making this decision!! read more

We installed our water softener about 3 years ago and have had no issues with it. We lost power during the freeze and called them to help reset the timer on the water softer and they called back right away, had other questions and always got a call back within hours of me texting them! Today they came to do some work to the drain and they did it quickly, with a big smile on their face and at no cost! I highly recommend this company to anyone looking to get a water softer! read more

Best Water System ever!!! Our skin feels soo soft since my husband and I started using this system. We've definitely noticed a difference. Our system also came with a water filter which is also a plus to know that our drinking water is clean. D was such a great help and extremely knowledgeable about the product. She was thorough in explaining what to expect and how the system works. Our water felt slippery initially but you eventually get used to it. read more

We selected Superior Water Quality for our whole house water purification system and not only is our water quality upgraded to a much higher standard, we have a better peace of mind knowing our health and our plumbing will maintain a better condition and all at a price we can afford! read more

Love this water system. Everyone that works here is amazingly helpful and friendly. We recently got the reverse osmosis and we're really loving it. The water tastes clean and now we dont have to worry about getting all that nasty stuff in our bodies. read more