professional, discreet, informative. They were very helpful with things we could not do ourselves with preparations. we had a heat treatment and spray plus you get a 1 year warrant. well worth the cost. don't spend all your mone and time to do it yourself. You waste money and it costs you to replace everything in the long run. Call the professionals and get it done right the first time. Thank you Tony and Cory!! read more

I was Extremely happy with this company. I had an issue at my rental property and they quickly came in and took care of my client's.

Anthony did work for my mother for bed bugs.. My mother does not have a yelp account, yet she said Anthony was kind and diligent to work with. Fast and professional Great customer service and a knowledge professional.. Call if you need this service! Great work.. read more

Oh no, bed bugs. Only a few--probably a reminder of one of out trips to get out of the summer heat--but they were biting us, which is no kind of holiday memory anybody wants. We tried a product from the internet and things quieted down. Then, back they came. Lift up the sheet and we found one. Another wandering around on our new comforter. Yep, just like the pictures. Time to call a professional. After reading the many great reviews of this company, I gave them a call. Didi was there very promptly. He gave the place a careful going over and only found minimal evidence and one pesky little critter on one of the box springs. His recommendation was spray, not the more expensive heat treatment. And yes, if they aren't wiped out he assured me we'll come back and spray again. Next came a crucial part of the process, preparation for the spraying. Evidently, many people think that the bedbug exterminator is supposed to clear out their closest and treat all their clothes. That isn't the way it works. If you want the work done right, you have to put the effort into preparing. We did. While we could have had Didi back the next day, we opted to take a few days to do that preparation. Laying down more of that internet product to help keep things livable, we set to work. Clothes were dried at high temp and placed in plastic bags which were sealed. Sadly, working the dryer so much also meant the air conditioning was working overtime. I don't like to think of the electric bill. Some things also had to go to the cleaner and a few were to heavy for our dryer so off we went to a commercial laundromat. I share all this so you understand your part. Leave out the preparation and I'm not sure how effective the treatment will be. We were in no mood to experiment. One interesting suggestion from friends that might inform future trips. Here in Phoenix automobiles left in the sun become regular ovens. If you wrap things in black plastic bags and leave them in your car for a day in the sun, chances are any bugs will be killed. While I wouldn't use that as our primary treatment approach, I do think it will inform what we do with our bags next time we go out of town. They'll sit in the back of the car wrapped in black plastic garbage bags for a day before coming into the house for unpacking. Let's just say once bitten or more honestly infested and twice careful. Finally, Didi showed up to do the actual spraying. We got the heck out of the house while he did so. Not for as long as we thought; no you can return after a couple of hours. I know the place was sprayed because Didi did track some of the chemicals on the bottom of his shoes. Since we were instructed to not wash the floors for a couple of weeks--explanation below--we've watched those footprints slowly evaporate. That's the whole point of the chemical, to leave it there. As the bugs make contact they die. But, if there are eggs, those new bugs have to hatch and then make contact with the chemical. Hence the no floor washing rule. It is about a two week period for the last of any eggs left in your house to hatch and those new pests to track their way through certain death. It is now two weeks since Didi sprayed our condo. Nary a sighting or a biting, so it is time to write this laudatory review. Just a couple of personal notes to add. First, while I wouldn't wish this scourge on anyone, I certainly would recommend Phoenix Bed Bug Expert if it does happen in your life. Second, in the best tradition of making lemonade from the lemons in your life, we took this opportunity to do a lot of closet clearing. Five bags plus to Goodwill and more to the garbage. The process also focussed us on the carpeting in our bedroom and our actual bed, both of which were getting old and shall we say uncomfortable. New have been ordered, but we are waiting for a full month to pass before having them delivered and installed, just incase we have the Lazarus bug out there, or rather in here. read more

Anthony and Didi were very helpful with this whole process. They came out and inspected my home at no cost and answered all my questions. When i did schedule the treatment they came out quick the same day. They did a great job making sure to get all the hard to reach spaces. They were friendly and affordable and I recommend them to anyone. They will be back in 30 days for a second spray. read more

We had a terrible infestation of bedbugs. My husband and I tried to treat the infestation ourselves but even with our best efforts we couldn't get rid of all of them. I was being bit a night with sometimes more than 15 bites in a single night. I was allergic to these bites and I would develop large welts on my skin. After trying to treat the infestation ourselves for several months, in desperation we realized we needed a professional. Tony was referred to us and when we called him he responded quickly. He came out and sprayed the entire house thoroughly. We saw a few dead bedbugs a few days later and haven't seen anymore since. What a relief to get rid of those terrible pests! I would recommend Tony to anyone with a bedbug problem. read more

Seems to me almost every single review I read whether on line or thru the yelp app (which is where I currently am) the vast majority are all extremely positive & boast about wonderful customer service, & on time business practice. I called this business approx 2 weeks ago, left a message on a Thursday afternoon, approx 2:30-3:00 latest. Explained my situation, stated I needed a call back asap so I could try & get my life back in order. I did not get a return call, so I called again the same day, slightly before 5:00. Left another message. Still nothing. 2 days later I called again, left a 3rd message, & as of this writing I have never received a call back. So it frustrates me that everyone speaks so highly about customer service & I can't even get a return phone call. I'm still dealing with this issue, although it is far far better than it was, but it has been a lot of manual wrk on my part, & I truly wanted to see if they would help us determine if we have this under control or need further help. Guess I keep thumbing threw the yellow pages essentially till I find someone who can return a phone call &/or help. ******Udate********or maybe not! STILL NO RESPONSE FROM ANYONE WITH THIS COMPANY! I am happy to say I rid myself of this issue I had, with a lot of hard wrk, a lot of time, & a lot of due diligence. Definitely will not recommend a company that doesn't even return calls to someone desperately looking for assistance in a desperate situation. read more

I first want to say that having bed bugs in my own home was pretty much my worst nightmare! I never thought I would be dealing with this problem in my home, and I also didn't realize how little I really knew about these annoying pests! My first mistake was that I did not call Phoenix Bed Bug Expert first! I first called 2 companies(which will remain nameless) who both came over and assessed the situation, WHICH ONLY INCLUDED LOOKING AT MY MATTRESS. They did not give me any sort of relief to say the least. They basically told me what I already knew, which was that my mattress had bed bugs. They did not check any other areas, they were in and out of the house ready to take my money instead of taking the time to explain the situation and to actually look at other parts of the house! Needless to say I was not only extremely annoyed at this point but I was frustrated and mentally exhausted dealing with this entire situation. I finally called Phoenix Bed Bug Expert and I knew immediately that I had called the right place. Not only were they professional and intelligent, they understood how important it was to get this situation fixed and made time for me right away. Alex came over that following morning to assess the situation. Without me having to basically ask for a thorough check, he looked at everything, including the baseboards, ceiling, carpet, bed and box spring, the other beds in the house, dressers, headboard, nightstands, couch, pillows. Alex knows that bed bugs don't just live in beds and he was so great in taking the time to really check the house. I knew from that moment that this was the company that I would hire to take care of this problem and I had complete trust in them. He gave me a list of procedures to do before he sprayed so everything would be sprayed in the best possible way. I followed his instructions and a few days later he was over at my house spraying everything. You have to stay out of the house for at least 6 hours after they spray, so I took that opportunity to go to a laundromat to wash and dry clothes, bedding, pillows, towels etc... Phoenix Bed Bug Expert gave me a lot of great information regarding bed bugs and the best way to protect myself from them. I had no idea you could get them from so many places and how fast they multiply. I keep my house very clean and I learned that bed bugs have nothing to do with cleanliness. They are just attracted to people plain and simple. You can get them from a nicest hotel, restaurant, where you work etc... The price was extremely fair and I was also happy to know that my dog would be safe in the house after the 6 hour waiting period. It has only been a few weeks, but so far so good. I was given a 6 month guarantee with the spraying and told to call them immediately if I see another live bed bug. Alex and his team are wonderful and I would recommend them to anyone and everyone! I pray that I never have to deal with this again but I if I do they will be my first call. It feels great to be able to sleep again after an entire month of not sleeping, due to the bites I was getting and not knowing where they were coming from. As I said from the beginning, there was no way they could be bed bugs! I was wrong and now I will be extremely cautious when staying sleeping anywhere but my own house. 1/4 houses in Phoenix have bed bugs and probably don't even know it! Don't be afraid to check out your surroundings before staying somewhere, it could save you a lot of grief. THANK YOU ALEX AND THE TEAM AT PHOENIX BED BUG EXPERT!!! read more

Note: there are two "Phoenix Bed Bug Expert" listings on yelp...these are the same company, just two locations. But you can call either...both go all over the valley :) So, we had bed bugs. My wife maintains an immaculate house so it totally freaked us out. We kept getting bit at night but thought they were mosquitoes. We finally thought, "we don't have bed bugs, do we?". We searched Google so pretty much became experts and hunted for them. Nothing. We had friends stay with us too, and they got bit, and they looked, but none of us found anything. Finally my wife woke me up in the middle of the night, flipped on the light and held one up that was on her. We pulled back the sheets and bed skirt and find several more. Some unclean words were spoken. We called Anthony at Phoenix Bed Bug Experts. Yelp said he opened at 6am and I called at 6:10...he answered and was out that morning. He is extremely thorough...spent two hours searching our house. And that wasn't to rack up a bill...inspections are free! He found the mother load that we couldn't and had his crew treating it two days later. No sign of infestations and we are finally waking up with no new bites. These guys are professional, understanding, humble, courteous and very good at what they do. I'd give six stars if I could. Highly recommend. read more

Anthony came and performed a heat treatment in my apartment for bed bugs one month ago. He was very thorough in his inspection and only found the bugs in one room. I'm pleased to say that I have not had an issue since and I would highly recommend Phoenix Bed Bug Expert to my family and friends. Thank you again Anthony for your fast service and help! read more

The guy who came out to do the inspection was polite knowledgeable respectful he knew what he was looking for and he gave me some good advice. It was nice to have a helpful but professional person doing the job and give good recommendations as well. read more

I recently had an unfortunate experience with bed bugs and Anthony was AMAZING. Super helpful, super responsive, very professional. I don't want to have to deal with bed bugs again, but if I do, Anthony is who I would call. read more

Amazing customer service!!!!! It's been a month since Anthony came out and sprayed our home. We have no complaints at this time. We haven't had any reoccurrences. We initially got a quote from a competitor and they tried to charge us for the heat treatment, which was well over $1000. Anthony inspected our whole house and let us know that although effective, our bugs were localized to one room and there was no need to spend that kind of money on a service that we didn't need. If anything else comes up, I will update. 2 thumbs up for these guys!!!! Check them out first! read more

Summary for those who breeze through reviews: Spent $600 for a spray & 6 month guarantee not honored. Review done 4 months after spray. I want to share with others in case it helps. Bed bugs happen to other people, not you. Especially if you keep up on your home and property...until they do. We spent over $2,000 on DIY heaters, bombs, sprays & countless hours of research and diligent work over 6 weeks without completely eliminating the problem. I saw the reviews and also the SIX MONTH GUARANTEE for spraying & came up with $600 more for this service. Less than 2 months later I saw a bug and reached out. Anthony did come back but used a different spray (which I later learned is 1/3 the cost of the initial chemical) and spraying took 4 hrs the first time but less than an hr the 2nd. He needed to come back because he couldn't take our couch apart & for one closet which he did for around 15 minutes. (By that time it took days at times to get a response to schedule this). Roughly 2 weeks later we saw one in a different room when previously it was confined to 1 specific room. I reached out to notify them/him of this & that the initial chemical was obviously significantly more effective & I was told I'd be charged again if he returned. HUHHH??? Facts: I have a 5 bedroom tri-level home, 3200 sq ft, 4 kids, my Mom, few cats and dogs. In all fairness it's a big job BUT I did my part to the point that I took 2 days off of work prior to each spray & was hustling busy from opening my eyes until I fell down 15 hrs later. It will be 6 months in 2 months and I've spent another $300 buying the spray myself and applying it. If we are still bug free in less than 2 wks I'll have accomplished what the "Experts" did. I'm glad to see others were rid of their problem bc when you're all in to get it resolved it takes over your life but I was not rid of mine. It's yet to be seen how this plays out because I'll look into my recourses further regarding the falsely advertised 6 month guarantee, the contract being marked with "none" for any guarantee that I somehow magically missed when signing, the verbal assurance/agreement of spraying again within 6 months if needed, and the money/time/effort spent to prepare for the "2nd spray" that was done in a fraction of the time. If I'm able to update my review I will because I don't plan on just being out $600 and 600 hours of work. read more

Bed Bugs used to be a nightmare any time one of my properties would become infested with them, but now I just call Anthony and he takes care of it. He always picks up the phones and arrives quickly to so it's no longer a headache. Thank you for all your help Anthony! * June 2019 * and our properties are still bed bug free! Thank you Anthony! read more

I highly recommend Anthony and his service. If you have a problem relating to bed bugs, do not hesitate to contact him. He is very knowledgeable, personable, and prompt, and went above and beyond in providing us with peace of mind. Thank you again, Anthony! read more

Unfortunately, I brought these home with me from a trip. At first I thought I was being bit my mosquitos but then I saw one in my bed along with blood and bug shells on my bedsheets. Seriously just writing about this makes me sick. My Dad came over and I asked him to just start just taking everything out of my bedroom and my son's bedroom and putting it in the trash. My Dad literally thought I was going crazy because we weren't seeing any bugs...until we found a million eggs in the seam of my tufted head board. From there, I had my dad take everything to the trash except our mattresses and my nightstands. It was a nightmare. I found Phoenix Bed Bug Expert online and I called them. I talked to Anthony and then I had my Dad call him. My Dad basically dealt with this whole situation for me because I was overwhelmed and basically going crazy. They were awesome and came and sprayed and took care of the problem immediately. I also talked to Didi at one point because I called him as soon as I woke up crying hysterically because I found another bug in my bed less than a week after they sprayed (it takes a week or 2 for all the bugs to die). He answered the phone while he was away on vacation and literally talked me off the ledge. I couldn't believe he answered the phone on vacation. Anyhow it has been months now...I am bug free. I am happy. My Dad is happy. We are very happy at how efficient and caring Anthony and Didi are and we can't recommend them enough if you find yourself in this terrible predicament. My only regret is that I called them before I threw everything away. They could have just sprayed and I could have kept everything. read more

I cannot say enough wonderful things about this company. It wasn't my favorite home owning moment, but Didi was fantastic!!! He's my new best friend! I called at 6am and he called back soon after. He calmed me down when I was ready to burn my house to the ground. He explained my options and came out promptly to kill the suckers. He went above and beyond. They are the best and I would recommend them at the highest level. Thanks, guys. Truly. read more

Is this guy even in business? Did not answer any of my calls. (Tried five times) and did not respond to my emails. Went with Arizona heat pest services because they actually respond to their customers. read more

had requested for an inspection last week. Didi showed up, did inspection and told me there are no bed bugs. Was double relief. One, there are no bugs, two, they didn't lie to get the contract, which usually many people in this business do. No complaints. read more

First Id like to say how knowledgeable Tony and DiDi are. This is all that they do so they know their stuff!! Very thorough inspection unlike another company who came and were more concerned with a contract! The pricing was affordable even got a military discount. They gave explicit prep instructions...very tedious but necessary. We went with the spray method as we have a mild case thankfully. I highly recommend Phoenix Bedbug Exterminators, you will be relieved when its cleared. read more

This is my first experience with this company. Decided to give them a try based on reviews. I needed a mobile home inspected for possible bedbugs. Anthony responded to my message within minutes on a Sunday and quickly fit me into their busy schedule within 48 hours. Anthony and Didi arrived on time, were very professional and did a great job of inspecting the home while carefully moving and handling my furniture and personal items. Their high level of customer service will allow me to recommend them to friends and family in the future with confidence. I will definitely use Phoenix Bed Bug Experts for any future bug needs. read more

Having bed bugs feels like the most disgusting thing in the world. Your skin feels itchy and crawly just thinking about it. I must have brought home a creature on one of my many travels this year. Gross. I'm not sure why embarrassment comes with having bed bugs because it's not anyone's fault for getting them. Anyway, I was so grateful that Anthony and Didi tackled our bed bug issue. They inspected our entire home very carefully before suggesting a treatment plan. (This was not the case with another company that I got a quote from.) They also educate you on how to avoid bringing bugs into the home in the future. Their work was fast and efficient! They are also very trustworthy and you won't feel weird about having them in your home. (Something very important to me!) I have a newfound respect for my clothes dryer and mini flashlight......if you have bed bugs, you know what I mean! Bottom line, HIRE THIS COMPANY and put your mind at ease. This is an honest review....I really did have nasty bed bugs and they really did a rock star job in getting rid of them! read more

Anthony was very helpful and answered all my questions. He came out the same day I called and immediately took care of my problem. Would highly recommend! read more

I called them yesterday afternoon and they arranged to have Didi come out by 5 pm the same day. Once he found my place he came in and looked at the situation. He gave me time to remove the items out of my one closet. He did a thorough job and saturated some areas. Hopefully what he did works. $400 for 3 rooms works for me. read more

We recently had a bed bug scare. Anthony, the owner, was more than helpful. He came out, assessed the situation, recommended a spray, and came back to do the spray himself! He was very knowledgeable and was able to answer any questions we had as well as give us tips for the future. read more

I recently had to seek out a professional for a potential bed bugs issue I had at my home. After doing some extensive research, I found Anthony and Phoenix Bed Bug Expert company. Anthony (the owner) answered my call and was so extremely professional and knowledgeable about my specific situation. We set up a convenient time for him to come out and complete a FREE inspection (not all companies offer this service). On arrival, Anthony quickly inspected for bed bugs and also educated me along the way. It was a great experience and I would highly recommend as you will not be disappointed. After the amazing experience, I am now thinking about switching my existing monthly pest service over to Anthony and company. Give Anthony a call..... you will be glad you did! read more

Bed bugs= MY WORST NIGHTMARE! ! Thank goodness for these guys! Anthony showed up to my house that day for an inspection, free of charge. He carefully searched every inch of my place and patiently answered all 5 billion of my questions and then reassured me he could take care of the problem the next day! Phew!! Every other company i called were booked out 6 weeks! Who waits 6 weeks for treatment?! Tyler was at my house on time the next morning. Professional, knowledgeable, and empathetic! He answered all 5 billion of my questions too. I left while he did the heat treatment, he called when he was finished and havent had a problem since, which was 4 weeks ago. SO thankful i found these guys! Worth every penny for a piece of mind! read more

Didi stopped by my house yesterday after we had a bedbug scare. I was so freaked out (I think my toddler brought a few hitchhikers home after a weekend away) but having someone look over my entire house who knew what they were talking about made me feel so much better. In the end, after checking a couple couches and our entire bedroom, he didn't find any sign of an infestation. I'm praying it stays that way but at least I know who to call if a problem ever does occur in the future! He was thorough, friendly, and made it out here quickly- which was super important to me considering I was about to have a mental breakdown about bugs. Thanks again, Didi! read more

So far, 5 stars!! I called these guys at 6:45 pm on a Friday night. Anthony answered right away and we set up an appointment for the following day at 3 pm. He arrived early, calling me to be sure that was ok. He went through every inch of my house with a flashlight. Inspecting every seem. Even delicately turning some of my furniture up on its side. He told us that we definitely have bed bugs in the one room. But he recommended is doing the whole house. I told him we were on a budget and he was very willing to work with my budget. He told me that spraying is a good effective option. Heat is the quickest, but also the most expensive. He didn't up sell me and was very kind to me and my family during such a miserable time. I will update this review in 30 days with the final results. So far these guys are the best. I originally tried another company but was mistreated UPDATE It's been a little more than 30 days and the bugs are gone! We can get our house back to normal thanks to phx bed bug experts!! PS A FRIEND OF OURS USED AZHEAT 6 MONTHS AGO. SHE IS STILL FIGHTING THE BUGS. don't waste your time with any other company. read more

I wish I could give ten stars! Excellent service, professional, and knowledgeable. I would say that I'd love doing business again but i don't want these bugs again. Thanks Anthony! read more

I will say our first impression was less than desirable. What this company has going for it is an owner who cares about his company and his reputation. The owner made it his mission to make us both a customer and a satisfied customer. I have held off almost a month and to this day we seem to still be in the clear. He came in, did what he said he would do and left us extremely satisfied. read more

Very responsive & friendly. Tony & Tyler were great. Very nice & answered all questions. Such a big stressor but these guys are very reassuring. Although treatment was just done, I feel like the problem has been taken care of. I appreciated that they actually inspected the whole house rather than just one spot. Have to give it 30 days but I'm sure this nightmare is over thanks to Tony! read more

Hero? Visionary? All-Around awesome dude? Yes, yes, and yes. Anthony and his team are a bunch of relentless killers (of bedbugs). They committed bug genocide at my townhome (whole-house treatment). I called them after having another company that only treated the bed frame and baseboards of the affected room and did not get the job done. Anthony is very knowledgeable and willing to be straightforward about what to expect. I can't thank them enough for coming to my rescue. I would recommend them to everyone. read more

Called these guys up for my dad who lives in Phoenix to clean out what he described as a "horrific infestation". I was told Phoenix Bed Bug experts were extremely friendly, timely, and that they did an amazing job getting rid of all these lil nasty guys. They were extremely affordable too! Five stars for sure. read more

I was sure I had bed bugs as my wife and I had an infestation 5 years ago. I chose Anthony because of the consistent positive reviews on Yelp. It turns out it wasn't bed bugs after all but he easily could've told me it was. I even asked if he would be willing to do it just in case but he said he's obligated to only spray if he sees signs. He could've walked away with an envelope of cash but had the integrity to do the right thing. I'm beyond impressed and would highly recommend Anthony and his company to anyone! read more

Would highly recommend Phoenix Bug Experts to anyone in the unfortunate situation of bed bugs. I had been getting bit for months and called out other companies. None had identified bed bugs, just thought I had mosquito bites. One company actually advised that they thought the insulation in our attic had gotten on my clothes and given me a rash. Saturday I actually saw a bug and called them right away. They were able to fit us in for Sunday, within 24 hours! I couldn't be more thankful for their quick response. Having bed bugs can be embarrassing and feel so gross, they helped us through this and there was no judgment. Would definitely tell people to go with this company. read more

I can't say enough about Alex and Anthony. We live in a world where it is difficult to trust that anyone is not trying to profit from your misery. Phoenix Bed Bug Experts, to the rescue. Not just once, but twice. My husband I returned from an extended trip out of the country. Three days after our return, I awoke to no less than 40 or 50 bites. I won't get into the details of how bad this situation is on a psyche; horrific, in a word. I wrote it off to a mosquito attack, although I had felt NOTHING bite, which is typically not the case. Three days in and it's clear these are not mosquito bites...something clicks and my husband says "I wonder if those could be bed bug bites." Within 48 hours, Alex arrived and did a complete and thorough inspection of our home -- the good news, NO BB were found. Honestly, they offered us a solution of fumigation if it would provide peace of mind, but didn't think that our situation warranted it. How rare is it to find a company that will give you the straight scoop and not try to make a dollar off you, just because they can? Well, these guys do! The consensus was after much online research that I was probably bitten in the last hotel we stayed at in Ireland. Several days later, my daughter in law (probably due to my panic and that I had been to her house and even sat on the bed and furniture) believes she has found bed bugs in her home. She called right away; Anthony arrived today to perform the home inspection. Not only did he not find any bed bugs, but offered a simple DIY solution to resolving the carpet beetle issue he found. Again, name me a company that not once, but twice in one week in separate incidents chose to be honest and helpful, likely at their own expense? Without question, they could have made $$ of each one of us if they chose to operate their business in that fashion and we would have never known the difference. These guys are the real deal......I highly recommend them. They actually gave me faith that there are honest contractors out there. read more

The main thing about these guys is they're honest. We're out of town but own investment property in Phoenix -perfect set up to be taken advantage of by unscrupulous maintenance and management companies, right? So our property manager calls one day and says they found bedbugs. Hard for me to verify, not being there. They call an exterminator who comes out and confirms, yep, you've got bedbugs. And heat treating the house will be $4200. So I call Anthony and get him to come out for a second opinion. He comes out promptly, checks the house, and tells me firstly that the same treatment would be about a third of what the other guys quoted, but -and here's the kicker -there are no bedbugs! Wish there were more businesses like this -who build their reputation through honesty and customer service rather than taking advantage of people. read more

I called the Bed Bug Experts around 11pm one night after my child was bitten over the course of a week. I originally put it down to mosquitos but decided to investigate her bed while she slept, and there they were tiny creatures crawling out of her box spring. We wasn't sure what they were at first but had our suspicions. We captured them on a piece of tape and started to investigate. My husband and I started googling exterminators and I came across Bed Bug Experts. I looked them up on Yelp before calling and saw that they had great reviews, I was a little suspicious but after looking at all the reviews they seemed genuine so I left them a voice mail. The next morning I called again around 7am and Anthony picked up my call. He said he would get someone out that morning, 11am to be exact. At 11am the door bell rang I was impressed, as many of you probably have experienced it is rare for any business to come on time or even show up in the valley. Didi was at the door. I looked out to see if he had a large van with the words Bed Bug in bold letters all over it but he came in his personal car, I was thankful for that, there is still so much sigma around bed bugs although I have now learnt that you can bring them home from almost anywhere - quite scary. Didi was great, he inspected the area and then the entire house. Turned out we may have caught them in time and the parasites were mostly in the box spring which was now outside and ready to be disposed of. I was still freaked out by the fact we even had them and Didi gave us our options. I opted to have the entire house sprayed as precaution. Didi was completely booked that day and weekend (it happened on a Thursday). I stressed my concerns about getting this under control and peace of mind and even though he had a job across town just a ways outside of Maricopa he said he would come after his job and treat our house. He came around 5:30pm Friday evening. I knew he was doing us a favor it was a long day for him and a drive in the opposite direction. We left the house and he treated it. Once he was done he locked up and called us to let us know what time we could come back in. I can't express how great Didi is, he walked us through the process, giving us instructions on preparation, after treatment advice and how to avoid reoccurrence. He was understanding and friendly. I even texted him a couple of times and he got back to me right away. Thank you Didi you really helped our family and I appreciate that. read more