I came in here for carryout to bring home for dinner, since I was in the area and needed to bring…read morehome dinner... The guy working the front was very friendly and nice. The menu is loaded with many Vietnamese delights, but I was only there for Pho, so I asked what broths they make and was surprised to learn they make beef, chicken, and vegetable broths for their Pho! Many places I visit only seem to make a beef, so I was happy to be able to enjoy chicken broth with my Phở gà.
I told him to pack the order securely as I had a long drive home, but that clearly didn't happen. I didn't wait long for my order, maybe 10 minutes total and when I got it, it was in a tied plastic bag, which I carried out. I felt heat on the bottom and thought maybe one of the lids leaked, so when I looked at the lids, they were very poorly secured, which is an issue. They bought terrible, cheap, low-grade quart containers, which barely hold the lid. So I seatbelted the bag in my front seat and made it home fine. But when unpacking at home, I noticed the large round containers they put the main food in had lids that was sitting on top of the base, but didn't lock on at all - Again, cheap containers. They also had a nice assortment of accoutrement in that container, but everything was mixed together, both the cold and the hot - this is NOT appropriate. You should never pack cold and hot things in a single vessel when food is "to go." Even still, we separated everything and when it came time to eat, the noodles were so soft, they were melting. The broth was on the bland side, so I found myself adding Sriracha and salt for the first time ever to my Pho broth. The veggies were fresh though. The chicken looked and tasted good, but there were several odd, dark pieces in it that wasn't appetizing to come across.
Overall - I really wanted to love this experience, especially since the smell inside that restaurant was great, but I feel it was slightly less than was it should have been. I'd say this was a 3.5 star visit, but will rate on the hi-end at 4 stars. Would I return? Not for Pho.