We had a great experience getting some body damage repair work done at Metro. They communicated…read moreproactively, met and overdelivered on their timing estimate, and were super professional. Will definitely return with any similar car repair issues.

Can't recommend this business enough. Tommy was incredibly helpful throughout the whole process,…read moreand they were able to repair the front end of my car in a week. They even returned it washed and replaced a fender liner on the rear wheel free of cost that they noticed was missing. Honest, efficient, and affordable!

I took my Range Rover in for service after receiving and agreeing to a quoted repair cost. A day…read morelater, I was contacted and told an additional part was needed, increasing the cost by $400. I approved the extra charge, but when I got my vehicle back, the original issue was still not resolved and my check engine light remained on. They told me they could continue looking into it, but also mentioned that these types of warning signals "sometimes happen," which didn't give me much confidence. On top of that, I noticed my car was returned without proper care there was dirt left in the back seat. At this point, I no longer trust this shop to handle my vehicle. I will be exploring legal options and recommend others proceed with caution when considering their services.

I took my Chevy Bolt into Carrectly after a minor accident. They process was very easy and they are…read moreso nice and very communicative, especially Oliver. Even the garage waiting area was cozy and had a unique vibe. They ended up dropping off the vehicle to my apartment which was a lifesaver. The car looked brand new and they had vacuumed and cleaned the car both inside and out. Very happy with the service.

It really couldn't get easier or better. I'm impressed! I know a bit more about the car business…read morehaving been around dealerships and my late husband owning a shop. For me years ago repairs were easy, I just gave him the keys. If we didn't it, he'd send it off to someone and it would get done. We weren't a body shop, nor a detail place, but we knew people. But that was some time ago. Those people are now retired or have passed on. So I'm left to my own resources, asking around and internet research (reviews.) I bought my SUV and there was a slight gap at the bumper after about a month, I did take it back and they just pushed it back. Never looked right. but it was okay. Well now this time I did it backing into a garage there was this wrought iron basket, not mine. My bumper caught it and it pulled away. It looked bad and couldn't be ignored. What's damaged, I don't know, do I need a new bumper because something got damaged behind it, again, no clue. I came across Carrectly, was impressed by the reviews, also was impressed by the pics of Dixon P's bumper repair. So I sent an email requesting a quote for the repair. Oliver replied fast with an accurate quote and information. He also answer all questions I had. I decided to give them a try. So glad I did! How much time is wasted on dropping off your vehicle? With them none, same for pick up. Yuri was so pleasant and helpful, I inquired about getting a detail, specifically the inside. It really needed it. He gave me some info, but said I should speak to Oliver. At first I was going to go mini, but then went full. When I inquired he told me what they do for each, there was no upsell, no pressure. I will say it looks beautiful. I also had them do some touch up where the paint came off. The gave the exterior a very good wash. I'm very pleased with the whole process, and recommend them highly. I'm proud to be seen with my vehicle again, instead of walking away quickly. You know how it is when you ride looks trashed. So glad I made this choice.

I asked for a quote to install 2 sway bar brackets and a install sway bar then connect end links to…read moresway bar then to frame in the past this would have taken me 2 hours to do, but recent surgery now prevents me. they quoted me 6.5 hours work and a wheel alignment for so unknown reason since the work i was asking them to do has nothing to change rear wheel alignment but charge $245.00 plus $15.47 parts also $55.00 shop fee ! thats over $1400.00 for a 2 hour job

So happy with my experience! Amir at Cermak provided outstanding customer service and…read moreresponsiveness from start to finish. They delivered great work with incredible attention to detail, fast turnaround times, flexibility, and fair prices. I was so stressed about getting this auto care taken care of, but Amir made the whole process easy and completely painless. I'm so glad I found Cermak Auto--I'll definitely be coming back for all my future car care needs! Thank you so much!

I had a decent experience here. They diagnosed the problem accurately and replaced the faulty part…read morewithout any issues. The communication could have been a little better while the car was in the shop, but everything worked out well in the end.

The service was great, they did a great on the bodywork. The price was great. I highly recommend…read morethem for your car bodywork needs.

I brought my truck here to fix multiple things because they were recommended by a friend. They…read morefixed my hood which was beautiful work besides ordering the wrong color letters and actually putting them on the vehicle without giving me a call first to confirm (he said he was confused why they didn't match the letters on the back of the vehicle when I complained I wanted them changed). They tried to half ass the bumper and paint over my scratches thinking I wouldn't notice but I did. So they needed to keep my vehicle longer for this. They replaced my windshield that was caused by an accident and while replacing it they ripped my leather on the inside that hold the windshield and touched my suede ceiling with glue on their hands. All things that could have been avoided if they didn't do half ass jobs or more attention to detail. They claim to call you back but never do with updates. They shove tools in places they don't belong to get the job done quicker! I could not recommend more to avoid this body shop! Everytime I returned my vehicle to get refixed I left with another problem. Still have issues till this day but I refuse to return. Go there if you want original pieces destroyed and to return atleast once a week.

Beware of the 5 star reviews! I had a terrible experience with this auto shop. There was a dent in…read morethe front bumper of my car and I decided to come to this shop due to the great reviews. I came the first time and asked for a quote to pop out the dent. The owner tells me $30, but they were booked for the day. I come again and they were booked again. I confirmed a second time on pricing and he says $30-$40. I come back the third time and he finally puts a mechanic to work on my car. After the job was complete, the owner asks me the price we agreed on and I told him $30. He goes into a crazy tantrum saying how he would never accept the job for so low and tried to charge me $80. I argued back saying how he told me twice $30 and we settled on $40 cash only. There was faulty airbag sensor found during the dent job, but after this experience, I decided to not continue with their services. The mechanic did a good job, but I would not come back.

I stopped by here for the 2nd time and there will be a 3rd and possibly a 4th. 1st stop for the…read moreinstallation of aftermarket running boards for my FJ. It took around an hour for the install. They checked with me on position, etc,. I paid, they were very straightforward and honest with pricing. The 2nd time I stopped by was to get a grille guard installed. This time I left the truck due to Covid. Thank The Lord they are only 5 minute walk away from home. They called me I picked it, checked it and everything was GREAT. I even inquired about some possible minor body work (probably next year). I just scheduled another appointment to swap out the aftermarket boards for original OEM boards as well install of OEM cargo net on the back door. I am looking forward to it, been a long time coming!

They only do body work (ie no engine or transmission work). I was very satisfied with their work;…read moregot my car looking brand new! Fair prices as well.

Fast, fair, professional, conveniently located. Near…read moreexpressway , I've had my cars serviced there in the past and always satisfied.

This place never cease to amaze me, Vince is awesome, true to his words, The women there are also…read moreProfessional and Courtesy. I Rate there service above average

It was a rough winter for my car. Two separate accidents, neither of which I was actually in the…read morecar for. State Farm had Tony's Auto Collision on their list of pre-approved repair facilities so I figured I'd give this place a shot. I was pleasantly surprised by how thorough the inspector was in reviewing the damage to my car. He also noticed a not so perfect job by the previous owner to clean up damage around another part of the car. Good eyes! I dropped my car off on another day when the parts came in (about a week later) to the shop. Now here's where the fun began. It took three weeks and multiple phone calls on my part to figure out when my car would be finished. Why do I have to call every week to figure out what's going on with my car? The damage to my car was not as severe (fender benders), so the lack of communication really bothered me. Thankfully I had another car, but if I had to pay for a rental car for that long, I would have been pissed off. In the end, I finally got my car back in tip top shape, and I guess that's what ultimately matters. I just wish I didn't have to harass the folks here to get a straight answer and a status update.

They kept my car for 4 days and mentioned it was an issue they could not fix. They recommended…read moretaking it to a place that specializes in the issue they said it was. I took it elsewhere explaining what I was told by the people at Guerrero. The issue actually ended up being something totally different that the people at Guerrero would have been able to do had they actually checked my car. So they lost out on business due to not even servicing the car.

Such a welcoming family! They took care of my car and answered all my questions without judgment…read more The family even offered me donuts in the office (and fun conversation)! The owner (Marcos, I think) set a fair price to fix and replace my tire. Also, he has great prices for new tires as well! English and Spanish languages both spoken at Guerrero's. Please give this place a try for your car repair and tire needs! I will for sure be back.