Jim and Ed the owners and they're excellent staff know what they are doing, they deal with the insurance company they help you get the rental car you need and they do absolutely expert work. They do not sure change the customer they make short change the customer the parts are replaced properly and they offer a lifetime guarantee. Wonderful place to deal deal with with if you need any type of body or paint work on your vehicle vehicle competency is lacking in many places but at JK competency is very high. Excellent work. read more

Jay Kay Collision Center provided excellent service. The staff was very friendly and explained corrective procedures professionally and understandably. The cost estimate and final cost were very reasonable. I highly recommend this business for collision repairs and will seek a service again if needed. Great job! Thanks to Ed and the crew. read more

I worked with the owner Jim on an Insurance claim for my vehicle. He was great! He was very knowledgeable and truly made me feel like he was putting me (the customer) first. He explained to me every step of the process and did a great job on repairing my vehicle. I would definitely recommend! read more

*** update *** appears this company scuffed my vehicle ! And tried to blame it on me ! I'm guessing they had an accident because Also they tried to scam me by saying I needed new parts that was part of their accident !!!! Ed is a fraud and a scammer !!!!!! 9 weeks to get my vehicle back ! I had to call daily for this ! Do not do business with these ppl read more

Jay Kay Collision Center - This company is saying I damaged this ! - Body Shops Near Me - Chicago, Illinois

As a family, we have been using Jay Kay auto body to repair our cars for the past 20 years. They are our preferred provider because of their knowledge working with insurance companies, professionals who repair the cars and the management team. Our cars are always repaired back to new condition and in a timely fashion. In the past year with supply chain issues and getting parts it has been more challenging to get car back on time. Highly recommend this company and team to all. read more

I was really happy with my exterior repair by this place. I have a 2012 Honda Civic, a light silver color, and nearly the entire left side of the vehicle needed repair. The driver side doors we scraped dented and scratched by a semi-truck, as well as the rear driver side by the gas tank. It wasn't catastrophic damage, but it was significant. They did an excellent job matching the new door panels to the existing silver color. It is completely unnoticeable that this vehicle ever had an accident. The repair blends seamlessly into the existing good parts of the vehicle. Really impressed by the repair and paint job, especially since the car is a light color. They used genuine Honda parts which is excellent too. Best of all, they accommodated me when I first needed a quote and I could only be there at closing time. Also they made a significant effort to get more money from my insurance company to help me cover the cost from my lousy insurance. They even had a new inspector come review the damage. It wasn't cheap, but the quotes I received were accurate when compared to 3 other repair places I received quotes from. I feel the money was well worth the work that was done, and I consider myself a very critical client! They even gave me a bottle of the paint that was used for future color matching. Great work, great service- and a decent turnaround of only about a week and a half. Highly recommend for Honda repair. read more

Didn't get work done here and glad I didn't. The front desk reps are HORRIBLE! Rude and I believe they are racist. Attitude on the phone and in person. Had to use 3rd party State Farm and they weren't happy I didn't ask them for the quote first. They are friendly as long as they making money. read more

Took my car in did an inspection and said it could take two weeks to fix. A week later it was done so I picked up and they gave me a warranty and complimentary was after 90 days. Excellent service great work and everyone is really nice. Bonus Enterprise rental cars in a couple doors down. Highly recommend!! read more

I am proud to write a review for Jay-Kay Collision and specifically want to call out the excellent service from Jim and Ed. When I purchased by first brand new car, a 2005 Sapphire blue pearl Honda Accord coupe, I was overjoyed driving it around the city. When I got my first front and rear bumper dents I felt like I was going to have a heart attack (getting attached to a car isn't healthy). On both occasions I brought my car to Jim and Ed and on both occasions I got a fair service quote (after shopping around) and always got a clear explanation on what they were going to do for repairs and why. Over time I would take my car in to get it detailed or to get minor scratches buffed out which Jim and Ed never charged for. I don't feel nickel and dimed at Jay-Kay. Definitely get referrals and do your homework because you might find another auto body shop with great service and pricing but my go to for any auto body work is Jay-Kay. I've since moved away from the southwest side of Chicago but they're conveniently near the Pulaski Orange Line which is about a 20-25 minute train ride to/from the Loop. If I ever need to drop off my present car and head back to West Loop (the best Loop) and don't want to pay for a ride share service, its nice to have public transportation options. Sadly when I was in a bad car accident and my car was designated a total loss (not worth the cost to repair) my Accord's final resting place was at Jay-Kay as I had it towed there in hopes for a miracle revival. During this difficult time of healing from injuries and battling my insurance company to get fair market value of the car Jim was a huge help. Thanks Jay-Kay. read more

This morning I pick up my truck (SUV)and they did a wonderful job on the dents and scratches and also paint damage that it had. The people that work in the office are great. They even wash it and everything before they return it to me. I gave it 5 stars because I came out happy and satisfied with everything. And trust me if I wasn't happy I would of gave this place a 0 star. But I had to gave it a 4 stars review, and it was my first time coming to JAY-KAY so I would recommend this place for any auto body work you have. But sadly they ruin the shine on my rims that I have. Next time they should protect the customers rims. read more

Jay Kay Collision Center - Rims - Body Shops Near Me - Chicago, Illinois

Ed and Jimmy have helped repair my moms car and returned it all cleaned up! They have excellent service and we have used him as a family shop for years. read more

I've been using this four twenty years. Always dont great work at a fair price. My father used then and now my kids use them. Jimmy and Ed will bend over backwards for their customers read more

This place is excellent. Staff is beyond helpful and was great at keeping me informed of the status of my vehicle. The work was exceptional and completed on time. This was a hassle free experience and I would greatly recommend them to others! read more

My entire family have always brought our cars to Jimmy Sr and now Jim Jr. They have always done excellent work. We trust them fully! Dont pay attention to a couple bad reviews - they have been in business for years. 6 stars if I could! read more

This was the second vehicle I brought to Jay-Kay. They are not the cheapest, but they do very quality work and stand by their warranty which should put your mind at ease. I'll always come back when I need body work done. read more

Had my car taken care of here recently and while they did a great job there were a few details I hoped they would handled but no biggie. Jimmy, the owner, is awesome and will really make you feel comfortable about spending an arm and a leg on auto body repair. Still don't understand why it seems more expensive than regular auto repair but I'm not an expert. Highly recommended and if I'm ever in a *jam* again I'll be back. read more

Had my car repaired here and could not believe in 2015 they can't / won't take a credit card over the phone. My niece had my car in Chicago and I live in Georgia. Even spoke with the owner, Eddie and he's still living in the 70's. Wake up! read more

Worst experience ever, I would not recommend this place to anyone. Had to go back 3 times before my car was finally finished, huge inconvenience to go every time and car wasn't ready, despite the fact they would call and say it was ready. Car was at their shop for a little over a month, I had to buy a new battery afterwards because it was just sitting. The owner/boss Jimmy is a fake, he pretends to be nice, jokes around just to make you feel everything is ok. Completely rude over the phone using vulgar language. Stay away from this place, it's a rip off... read more

Good quality work, friendly staff & helpful although they are a bit pricey.

I work for a Law Office. I am currently handling a property damage claim and needed to get estimates for the damaged car. The person I spoke to, Jay or Kay, reviewed the car briefly and returned into the office to have a conference. After the conference they pointed to me by directing me to follow them. He looked at the car for a few minutes and he went back inside. He didn't even bother to hold the door open for me which, while I don't need door assistance, social norms require an attempt to hold the door for a person following you. The man didn't say more and then retreated again. When he came back he gave me two estimates one for one side of the car and the other for the driver side of the car. He started to interrogate me about the insurance companies and stated to me, "you're not going to get the car fix right?" He told me that he had never heard of one of the insurance companies, which again was none of his business but I was being courteous because I didn't want to tell him that I wasn't there for that. I finally had to tell him that I was involved in litigation and needed to do what I needed to do. This man is in a community where many people like I serve, go to his shop and they are suspicious and curious about the help they are providing. If they don't like giving free estimates they should charge. The answer is not mistreating people or thinking they are swindlers. Do better Jay Kay Collision--Won't get work from this law office. read more

I had a minor accident and needed my the front of my vehicle hona pilot worked on. i brought my vehicle i non monday, it was ready by friday evening. i was provided w/a rental vehichle for the week. the staff was AMAZINGLY KIND, HELPFUL, PROFESSIONAL AND THOROUGH. they washed and cleaned my vehichle before i picked it up early saturday morning. they did a FANTASTIC job. my vehicle looked better than when i bought it (used). the paint job was immaculate and exact to the rest of the vehicle. i love their chipper attitude and very friendly persona. i highly recommend this facility as a trusted resource for your vehicle needs. read more

This guys do great work. They even fixed some things like washer pump, back interior panel, etc.. that weren't a part of my original quote and only charged me for parts. read more

Just got my car back from the auto shop. Jimmy definitely exceeded my expectations of a great car repair. My car now looks brand new and I couldn't be happier with the end result. I have been coming to Jay Kay for my past car repairs and will continue to if needed. Thanks a ton, Jimmy! read more