Ashley is the BEST! Let me just start off with that. This was my first accident and I was clueless…read moreon the process. Ashley walked me through it and she was patient with all of my questions. My car looks great and I'm glad I'm able to utilize it again. Thank you Crash Champions.

STAY AWAY AT ALL COSTS. This place is a shambles and a stain on body shops everywhere - never in my…read more25 years as a driver have I ever had body repairs done so incompetently and without regard to any quality assurance whatsoever. I came in with minor scuffing damage done by a sideswipe on the front passenger side, without any dents or damage to the headlight lens or any sensors. I was quoted an estimate to fix the car in about 5 business days - drop off on Monday, pick up on Friday. The first of many failed commitments as it took 11 days (including the weekend and Memorial Day, granted) to get the car back. The bigger problem is that as soon as I got the car, I noticed that the paint job was botched, with multiple (I counted 8 but there were more) pits on the paint that probably were paint bubbles that formed and burst during the rushed baking and curing process and then were completely overlooked during the (I am assuming nonexistent) quality assurance inspection. When I brought this up to my rep's attention, the pattern was established - still friendly and prompt, but complete failure to explain what happened to cause the pits, why the QA process was skipped over and to involve a supervisor immediately. The "apology" was basically "Sorry about that, but don't worry, you have a lifetime warranty on the repair" - words I would hear over and over again as you will read on. So, what can a guy do but arrange to come back to the shop, drop off his car and get an Uber home (which I paid for myself round trip, mind you - the shop never offered a reimbursement). The redo of the repaint took two days and then I finally had my car fixed completely! Right? Nope. This time around - having my trust in this place shot already - I do a very thorough inspection and yes, the paint APPEARS fine (although I wouldn't wonder if they skipped the primer this time and I have perforation rust in a year or two but time will show). HOWEVER, the wheel arch trim - which has to be installed brand new each time that car panel is repainted - is noticeably loose and popping in and out like a badly attached denture (don't ask how I know) at the mere press of a finger. See above for the already familiar process of how the shop handled this - the rep saying (second time in a row) "Sorry about that, but don't worry, you have a lifetime warranty on the repair". Still friendly and prompt, but complete failure to explain what happened to cause the botched adhesive, why the QA process was skipped over and to involve a supervisor immediately - at this point to apologize to me personally over a second failure in a row. Fast forward another few days (the part had to be ordered and painted in advance again) when I drove to the shop to have the trim piece removed and the new one attached. This time, it APPEARS to be fine, and so three weeks later and two failures later I finally had the car body work completed. Not only are these the only two examples of a failed body repair I have ever experienced in 25 years, but the repeated failures of the repairs and the lack of any QA - especially the second time when this should have become the focus of a manager's attention - are unforgivable. Final thought - when I mentioned this ordeal to my trusted rep at the service center I go to, he said he recommends to his clients to skip this shop, as they do the worst jobs ever and frequently show up with cars taken apart that they do not know how to put together again. Yikes. To recap - STAY AWAY AT ALL COSTS.

My brand new car was involved in overnight hit and run. I was devastated but so grateful to have…read morefound IAR to take care of the damages. Everyone was so helpful and kept me in the loop. They answered every question I had and kept me well informed. Highly recommended!

The repairs made to my Rear bumper and quarter panel were satisfactory. When I got home I noticed a…read morescrew in my tire. Now I have to repair a tire after repairing my vehicle.

They are an honest business. We have a 12-year-old car, and Sam has been taking care of it for the…read morepast 8 years. We always bring our car in for annual checkups and before big road trips. They usually finish everything within 1-2 days unless they are waiting for parts to be delivered. As a one-car household, that convenience has been incredibly helpful. There aren't many businesses that I trust completely, but A-K is one of them. Thank you, Sam, for helping keep our family safe all these years!

AK Auto Body on Halsted is hands down the best auto body shops Chicago. My kids bring there car…read morehere all the time. The quality of work is exceptional. My kids tell everyone to take there car there. They explain what they will do for the car. They treat all their customers like family. If you are reading where to bring your car, dont waste another minute. Bring your car here. They have the best service in all of chicago.

Lee's Auto clinic has been working on my cars for at least 15 to 20 years. Each time I'm extremely…read moresatisfied they are very professional and I highly recommend for any car need.

Shoutout to Gabriel and the rest of the team for patching up my tire. Very reasonable prices and…read morethey were super quick with the repair!

I have not brought my car in yet, but the customer service from Tammy in setting up my appointment…read morewas so excellent that I had to give a shout out right away

This was the worst company I have every worked with. I got hung up on twice and ever person tells…read moreyou a different story. DO NOT bring your care to them!

Frank is the mechanic I trust for our two cars, a 2019 Subaru and a 2001 Buick. I've been going to…read moreWestern Auto Repair for years, and they have never let me down. They are very honest, and never do unnecessary work and never pad their charges. When they fix my car, it stays fixed. Their rates are very reasonable. I have never had a problem with them.

Cheap prices and great service! Plus the office girl is cute!!…read more Fixed my 2004 GMC Savanna and 2002 Ford F-350. Frank is the best! Honest and sincere. Doesn't try to over sell you on anything.

MPC is the place to go for BMW or other foreign car repairs. Everyone is very friendly and will…read morespend the time talking to you to explain everything and make sure you're comfortable with the work being performed. They don't try and push unnecessary work and also have better pricing than the same work being done at a dealership. They back their work with a 3 year warranty as well. You'll get a $20 Lyft ride at drop-off time but have to get yourself back upon pickup. Being treated right is under appreciated and they do a great job at MPC, from the customer interaction and communication to the work itself.

Failed to properly diagnose Porsche mechanical issue and thus faulty repair resulting in vehicle…read morebreaking down on the road. Subsequent shop did proper Porsche diagnosis procedure, reviewed applicable Porsche Tech bulletins and properly completed Porsche calibration resulting in a professional repair that stands. Unprofessional behavior because MPC would not respond to my text message concerns with the repair quality. Interesting, I had a lot of work done on the vehicle by their shop with only one minor poor diagnosis so they have generally been in the 4/5 star category and the go to shop for me. They were also a great group to work with. However, now it appears not so; with no reply to my communicated concerns they have fired me as a customer, so now I'm firing them as my go-to shop. Suggest others beware and ensure they are using clearly available diagnosis and repair procedures per Porsche.

I had an amazing experience at Gold Coast Auto Body. I came in with light scratches and paint marks…read moreon the right side of my car, just hoping for an estimate. Amber took a quick look and surprised me by saying she could fix it right away--no charge. Ten minutes later, the scratches were gone and the car looked perfect. The team is professional, honest, and incredibly kind. The shop is clean, the waiting room is welcoming, and the service is truly customer‑centered. They don't work with insurance, but they do work with integrity. I highly recommend Gold Coast Auto Body. Thank you, Amber--you made my day!

Fantastic experience. They took a look at my vehicle, and instead of full blown body work and…read morepainting, suggested a short cut that will cost me hardly anything....did that work within an hour and finally decided even against accepting payment. Mitch was great....and the lady at the reception was terrific as well. Honest, caring and genuine. Thanks. Appreciate your help.