Worth customer services ever, rude father and son. The son sounds like he is drunk all the time and they work on cars. These guys are thief, stole my cars insurance money and now cannot even respond back to my insurance company. I heard there having business problems and they won't last long. Unprofessional, they do not no what there doing. Please please go to another shop. read more

Horrible! NO Customer Service ! A friend recommended this place for my Ford E-350 , I needed a new seal/gasket for a leak on my transmission pan . I came in spoke with Chris , he told me "Maybe we'll get to it next Weds " Waited 11 days , went back in there after no call ? The sister was at the front desk , very disrespectful Says "We are really busy "! Too busy to phone a customer after waiting 11 days to make a 30 second phone call ? Took my truck to Melrose Auto , Omg ! they called my 1 1/2 later with the digagnosis and had it fixed the same day . STAY AWAY from this place , unless you wanted to get the run around and treated like cr@p ! read more

Expensive? Kinda.... But you get the quality work you pay for. They take equally great care with my beater or with the car of my dreams that I own currently. My family all goes and gets great service from this Family owned and operated business. They have been serving this community for a long time; I think this is the third generation in the business now. They are transparent about their work and offer some alternatives for repairs when possible; they will always consult and provide paperwork for all they do. They stand behind their work. Always feel good about this business--even with my current "dream car"! read more

I have been going to Axtmann Automotive for over 35 years, Don and rich were the best of the best, totally trusted them to give me the best care and prices that could be found, never, never felt taken advantage of. I was totally shocked one day when I went in and found out they retired and sold out, I was also very concerned as I thought their level of expertise would be hard if not impossible to duplicate. Well I have been pleasantly surprised to find Chris and John the new owners have taken it to the next level, they are AWESOME and find I have quickly developed the same trust in them that I had in Don and Rich. For the best care for your car, I highly recommend them. Ron S read more

These guys are the best!!! When the dealership tried to overcharge me for their expensive "misdiagnosed" parts & service, Chris & John correctly diagnosed my ignition issue saving me tons of money. Axtman is fair and honest. They will take great care of you as they want customers for a lifetime, not 1 and done. It's a pleasure to work with people with integrity. Highly recommend these guys!! read more

Very happy with there work! My truck was back to me by the end of the day! Great job I will come here in the future. it's all about trust , thank you so much to the team at axtmann! I'm very happy with the outcome Very honest . Thanks john read more

These guys are amazing! My brakes needed emergency work done, they fit me in their busy schedule and charged me very reasonably for the work. These folks were easy to talk to and I highly recommend there services. read more

I recently had two nails lodged into both my tires, I was recommended by another auto shop to try Axtmann Auto, since they were booked out the clock till next Thursday. The guys took me in with ease, I told one of them I brought my own Tire repair kit, just needed help with installation. He didn't even budge told me they had their own equipment and will fill up the missing tire air since puncture. I was in and out within 3 minutes. Awesome awesome! Left completely satisfied. read more

These guys were great! Being a girl and knowing nothing about cars, I am always a little intimidated when it comes to mechanics. I went in for overheating and oil leaking. They estimated the job at $600. They were done a day later and it only cost $350! They don't even screw you when they overestimate it. Wonderful wonderful place!! read more

We have been getting our cars serviced at Axtmann for more then 15 years. Very honest and competent. Highly recommended.

These guys are the best mechanics! Do not hesitate to call them for whatever service your car needs. Great service with reasonable pricing. Family and friends have taken their cars there for many years. Roy & Cheryl P. Niles IL read more

A while back my car died on me, while driving. I thought I had a problem w/ my fuel line or something along those lines & was expecting to pay quite a few bucks. They checked everything, and realized my brake fluid had gotten low, and though they'd heard about safety measures like this, they'd never actually seen it happen. I also had an issue w/ the TPS in a rear tire, so they looked at that as well. In total, they were messing w/ my car for a couple of hours, at least, yet only charged me $75. They didn't charge me for any labor, except the the TPS, even though they did spend a good amount of time on it. They didn't have to fix anything, but I fig'd diagnostics would be included in their labor rates & they weren't. People don't really know much about vehicles & going in thinking I was going to spend $500-$1,500, I would have been ecstatic if I spent $300. They COULD HAVE fed me bs & overcharged, but instead they were honest & legit. I appreciated this so much read more

Thank you to the entire Axtmann Automotive crew for always making me feel like I am well taken care of. Chris and John did an excellent job at explaining to me what was wrong with my car, and getting it fixed in an extremely timely manner. They are highly recommended by me, and will do all my future servicing of all my motor vehicles. read more

A premier shop that never lets you down. I've been to the shop plenty of times in the past and it was very cluttered and dirty. After the new owner took over, it was a big turn around. It looks cleaner, especially by the office. Chris, the new owner, is a very upstanding guy. He worked for Don and Rich for some time. I only trusted him with my vehicles. Now that he's owner, I can't see what can go wrong. I love see the dogs. One of them is still a pup (1 year old I believe). He's hyper and likes to bark but that doesn't bother me. The two dogs were from shelters which is why I can understand their neediness. Went off a little tangent there, anyways Axtmanns service is great and I recommend them to anyone looking for a shop that doesn't add on repairs that aren't needed. Why can't they're be more than 5 stars. read more

Because I know far less than I should about cars, I was very afraid of your standard shady mechanic who tells you you have a ton wrong with your car just to make a few bucks. So I did a lot of research to find a reputable auto body shop in Chicago and came up with these guys. All the reviews are very much correct. They told me what was wrong with my car, fixed it at a very reasonable price, and didn't try to tell me x, y, or z additional thing was wrong. I recommend going here and would definitely go back despite my living all the way on the south side of Chicago. The hour it took to get there was well worth the good prices and trustworthy service! read more

My dad referred me to Don here at Axtmann. They have repaired my vehicle on 2 separate occasions and their service is great. No bull, no hijacking, or highway robbery here. Quality work, competitive pricing, and fast turnaround times in repairs. I'll be back next week for scheduled maintenance. I highly recommend. Mike was my mechanic and he is very professional and meticulous as well. Kudos read more

Cannot say enough good things about this place. 1. They are located right next to my Metra stop - could not be more convienient. 2. They were super helpful and friendly and fast. 3. They let me take my car back overnight while they waited for the replacement part. 4. They saved the crappy old part so I could see just how badly I needed the work done. 5. They labor $$ is more than fair. I will be back (hopefully not too soon, though!) read more

Thanks to the guys- they always fix my car in a timely manner and give professional services- the work with me on repairs and down time- just perfect for older car! It's not easy to keep me on the road - affordable -it's the go to shop! Great to do business again - l've used them for a couple years now and will continue- read more

I've been bringing all our luxury cars here for decades and they always treat me right! Solid work at reasonable prices -- a fraction of the dealer prices. Don and Rich stand behind their work and if a repair cost is exorbitant they'll always call with a recommendation and other options, vs. simply doing the work. Incredibly honest and professional businessmen -- great find! read more

Thank you Don for replacing my rear drums and shoes on my suv, I can finally stop again! I am only sorry that I didn't come to you in the 1st place. You're awesome and Thank you again :) read more

Made an appointment on a Saturday for the next Monday. Got their a little before they opened and Don took care of me without a complaint and I was able to catch the 8am train at Gladstone (very convenient) . They found the issues I expected and fixed it the same day for a reasonable cost. I'll definitely be going back in the future. read more

Don't be fooled!!!! Don and Rich sold the business. It's not the same as it has been for years. Service is mediocre. Nasty pit bull dog in the shop! I won't go back!. read more

Wayyy to over priced charged me $450 for a tune up on a chevy. Didn't do the inspection like they said they would but said car was fine then 2 days later my car kept shutting off due to a gas leak had to take it somewhere else to get fixed at a cheap price. When Don was the owner a few years back his prices were super cheap and he got the job done. Too bad i had to take my business elsewhere read more

Having had my cars repaired for over 50 years while living in several different states, I can attest with considerable experience that Axmann Auto is the best shop I have used hands down. For over 15 years and many cars, Don and Rich have always gotten the job done on time and at a great price. I am comfortable with telling them to fix whatever needs fixing knowing they will do just that with no unneeded repairs or fee padding. A stellar business that is very rare. These guys are gold. read more

Chris is the best!! Honest and good price he's only person I would let work on my cars!!!

Axtmann Automotive Repairs is a one in a million place. The outside and inside is a auto repair facillity. Nothing fancy or luxurious about it, were honestly replaces that. Don is a gentleman that is above and beyond the honest and professional. Went there today for an estimate on brakes because everyone told me that brakes should be replaced or changed at over 60,000 miles. This is the second place I went to. I do like most of you check recommendation by web sites like Yelp, Checkbook, Nextdoor etc. Place by house told me needed front brakes and rotorand maybe struts.. Don of Axtmann told me I had 45% brakes and struts don't need to be changed closer to 90,000. Don also rotated my tires. NO CHARGE! I will take my car for any needed service to AXtman. read more

What's more important than having a good mechanic? Especially when you know NOTHING about cars! Trustworthy and reasonable. Highly recommend. read more

Honest, honest, honest, good and fairly priced. What more could you ask for in auto mechanic? Someone might be cheaper - but they also might sell you something you don't need. Axtmann would never do that. Kudos Dan. read more