A review per my father: "Kyle Quast is the store manager, and he has always been extremely helpful…read morewhen I come to the store. I do not speak English very well, but Kyle is always patient and has great explanations. This is my #1 pool supply store, thanks to Kyle."

Come for the free pool water analysis, leave with everything you need to keep your pool sparkling…read more I moved into a house with a pool 2 weeks ago. Leslie's employees are very knowledgeable and have been extremely helpful & patient answering all my questions. I bought hundreds of dollars worth of equipment and chemicals from Leslie's. Considering cost, quality, convenience, and the confidence of knowing I was purchasing the right stuff, I've been more than happy with my purchases.

After having our spa six month it is time to write a review of Spas Unlimited service. We've had…read moreissues with the bluetooth that had everyone scratching their head, ordering parts, dealing with delays in getting the parts from the manufacturing company and COVID. Last week Brett contacted me again to tell me they finally have the topside control panel for the entire spa.....yeah. Brett showed up early and had the bluetooth system working again. It sounds fabulous, the speakers have high end quality sound and makes the entire spa time even more relaxing. David worked with us during this entire process. I felt so sorry for him as getting the parts were out of his control. Then Brett, total gentleman and professional who explained each step he was taking to attempt to fix the issue, much thanks friend. Thanks to Benny and Jeremy who also stopped by one evening after the completed their spa deliveries for the day and worked well past dark to help. The ladies in the office who kept getting out calls for any possible updates, thank you. We couldn't be more pleased with our purchase back in July and delivery in August. David your entire staff is incredible and patient, so keep up the great job you all do and keep doing it right.

UPDATE- The day I posted this, I finally got a call, so I changed my 1 star to 2 stars. Martin…read morecame out, and fussed about the spa, and then told me, he will need to make a third return call, not this Monday, but NEXT Monday to bring his sump pumps and vacuum etc. So, still not repaired to blow out the lines. I will update again if anything ever gets finished. I bought a lovely swim spa from Spas Unlimited a couple of years ago. We have enjoyed the spa. Noticed a few issues this spring. Reached out to Esmeralda in service. Paid a Couple hundred dollar service fee. Waited over a month for a Technician to visit. He spend about 10 mins with my spa. Enough to remove filters and the top of spa. He stated he needed a compressor to blow the lines, and the spa jets seemed glued on and were not popping off easily. He left. I truly thought he was either going to get a compressor or have lunch. He never returned. I waited another week to call Esmeralda who stated that they were "waiting to see how the owner wanted to proceed with the repair". I haven't heard back in three weeks. The request for service started back in Spring. It is now almost August. Unsure of what I paid $$ for service call. Absolutely nothing was done. I've been more than patient.

I bought a spa from Conroe Spas back in 2003, which later became Olympic Pools and Spa. Over the…read moreyears I've had my unit serviced and they have always done a great job from diagnosis to repair. Recently I shopped for a new unit and Angela explained to me all of the newest features and helped me narrow down which unit I will buy next. Very knowledgeable staff and friendly service.

I sent them a message requesting a quote, with pictures of the pool included. I had to call them 4…read moredays later asking why no response, and they had just found the message. Randall was supposed to get back to me the next morning. That never happened. I had to call again. He came out 2 days later and said he would have me a quote that afternoon. That was 3 days ago. No quote. Terrible communication- it's like they don't want your business. Stay away from these losers.

Esposito Pools is my go-to for any pool issues. Bill & his team did a complete remodel of my pool…read morein 2019-2020 and returned this week to repair some minor wear and tear issues. The work is complete and immaculate as well. Bill is a great guy, professional, friendly, and explains the entire work process for you. I highly recommend Bill and Esposito Pools for any of your pool needs. - Bobby Roberts

Bill and Renee are wonderful people who truly care about there customers! They are honest, very…read morehelpful, and extremely knowledgeable. Bill and his team did a beautiful job re plastering our pool, at a great price, and very quickly. Bill spent a lot of time showing us the proper care of new plaster, answering all our questions, and keeping in contact with after the job was done.

Zac, Alex & Elias came to do a small repair. The guys were prompt, knowledgeable & friendly!! I…read morewould recommend this company to my family & friends Great small family business. Happy customer Margaret D.

During a recent house purchase we discovered during the inspection process that smart jacks which…read moreshould have been installed 3 years ago were not. I believe this was an honest mistake as there were several options that the previous homeowners were exploring. Once contacted Leveled - who is under new ownership since the original work was done - agreed to send someone out to inspect the previous work, and determined that jacks should have been installed. They scheduled the fix a few days before our closing and transferred the warranty to us. One word: Integrity!!!

I purchased a new home in Cypress, TX the pool had been sitting for 3 weeks and needed service…read morebadly. I have contracted for weekly service I am attaching before and after pictures I am very happy with their service. Thank you

I called Pablo from Loyalty after a bad experience with the company I had been with for a couple…read moreyears. I was in need of someone ASAP and needed someone to guarantee me a day and time slot and be consistent with it week after week because of my big dogs that have access to the yard at all times. I need to know when to crate them so the pool can be cleaned on a regular basis. Pablo was able to do just that and this has been the easiest relationship I've had with a pool service over the last 8 years. I can pay weekly, monthly, and can pay with check or by Zelle and he always shows up when he is supposed to. My pool has never looked better. In the few times I have been home during the cleaning, I was absolutely in awe of the over and above service Pablo provides. He fills it when the water is low, and does a very thorough cleaning. He even hoses off the deck around the pool and blows the leaves in the yard surrounding the pool to keep them from blowing in the water. Outstanding. Never has anyone done such an amazing job as Pablo. He definitely goes over and above what is expected. I highly recommend this company. You will not be disappointed. And pricing is fair and actually lower than what I previously paid and filter cleanings are included. My only regret is that I didn't call sooner. 5 STARS!!!!!

NOW THEY ARE TEXTING ME THREATENING ME, over my true and accurate experience, see pictures of their…read moretext messages. I hired this company February of 2025, we bought a house with a pool and we were still living out of the country, they knew and said no problem they started clean our pool on 2/24/25, by April 1st my pool looked like a swamp and the water was low it was down past the 2nd step.i called them, filled out their form on their website and txt them for 4 days. No response. They did not have my husband's phone number so i had him call. They txt him back right away. Then stop responding to him once they found out who he was. I could see and hear everytime they came to my house because we have a ring that recorded everything. I notice now reading through comments that J's pool blame their poor service on people for non payment. Our payments were auto drafted out of our account. Not only did they not take care of our pool, but on April 9th a different person showed up at our house I spoke to the gentleman through the ring and asked him to call me. J'S gave our contract to a different pool company Gleaming pools. I had to find out from the new company. No doubt Gleaming pools took care of us and has done a fantastic job, but J's still took out money out of our accounts and did not give the money to Gleaming pools. I am still dispute charges with the bank because they charged for April, for zero service and then they charged and additional 250.00 at the end of April because I disputed the charges with the bank. I have all their voice mails, txt messages, emails, and recored every threatening phone conversations. They also could not keep employees due to the fact they would not pay the employees. This is a very bad company

Justin, I noticed…read moreyou didn't say we didn't pay after my first Google review a month ago. But you harassed me as soon as that review posted. Full balance was paid. You threatened us with invoices that were not in the contract in retaliation of us posting a negative truthful review of your business practices. You asked us to remove the review and when we didn't comply you sent us invoices and stated that you would do that in the text messages provided. You did this on two occasions. According to your payment schedule in the contract I paid cash for each service date in full. Your accounts payment company even froze your account because of questionable business practices. Are you going to lie about that as well? Or do you want me to post what intuit emailed me? This is not harassment. This is a customer review . Harassment is sending a customer a bill after they paid for an unfinished project in full out of retaliation of posting a honest review. Harassment is defamation of character and lying about private individuals. Six figures were paid to you on time the day of each project. Don't come for us. You were blocked and this is your only way to communicate. You need to respond to our attorney's letter. Did you ever pay the plumber? Did you ever pay the original decking subcontractor? Did you answer the plumber's attorney demand letter? Do you provide project management oversight for your jobs? Are you a convicted harasser and stalker? Do you have a criminal past of lying and stealing? This is all credible information and your past predicts your future. I'm sure every negative review on here is a lie? You can't manipulate Yelp like you do google. BEWARE, stay away from this company. Please do your research and read all reviews from Yelp, BBB, Angie's list and Google. He threatens his customers to take down bad reviews. If you don't he will send you open invoices saying you owe him for work. Deception trade practices. He has a proven (factual) history of taking advantage of subcontractors. Please look at all the pictures and read all the text messages. You don't want to deal with this type of toxicity and manipulation tactics. Do a thorough background check. STAY AWAY.

Unfortunately, I am writing this review again regarding this company. I requested their pool…read morecleaning service, but sadly, just a week and a half after they provided the service--with all the specifications they asked for (although honestly, they didn't give us many clear instructions)--the pool turned green again. Then they told us the problem was that the pool timer wasn't working properly. So, they said we had to replace the timer. We did that, and suddenly the motor stopped working. We were told we had to replace the motor, so we did. When we checked, we noticed that many of the motor's screws were new, which seemed strange because the motor itself wasn't 100% new. The screws should have looked old or rusty like the motor, but instead they were new. We asked them to please help us with the restart, but the technician never answered again. The warranty they promised for their work was never honored. The technician doesn't respond to messages, and there was no guarantee at all.

Ines is very responsive and does great work. I had such a good experience I recommended him to a…read morefriend for work as well.

NIC and his crew are top notch! Pool service at it's best. Nic is as honest and thorough as they…read morecome! He isn't trying to get rich, he just has a passion for pools!

Nic and his team are great and always comes on the day he is scheduled we are never left wondering…read moreif they will come or not.