I initially hired Jeff to measure my foundation, and that part went fine. However, after his…read moreinitial recommendations didn't seem to work, I reached out to have him reassess. Throughout this process, he never spoke with me on the phone, instead referring me to his secretary just to schedule. After what appeared to be an apparent miscommunication over email--though I'm not entirely sure what was actually misconstrued--I simply asked if he was qualified to comment on a structural repair plan. Rather than talking it through or addressing it professionally, Jeff abruptly rescinded his offer to help, said he would not work with me and told me to find a new engineer, and said goodbye. Extremely dismissive, uncommunicative, and unprofessional treatment of a returning client.

Your inspection was in 2011; not in 2018. your inspection WAS on a canned document; I have it to…read moreprove it. Your reply is six years after my poor review. Perhaps you've improved things? You offered to perhaps make me whole, then I suggest you refund my $1500? Yes I didn't think you would. Your lack of inspection cost me over $10,000 in repairs! I stand by my consumer review. Lipstick on a pig, is still a pig.

These people literally saved us from a horrible new build. It had leaks from the moment they…read moreinstalled it. We just considered it a loss. 1 1/2 years of dealing with Dominion Pool Group, and beyond frustrated we looked elsewhere for help. Backyard Paradise was amazing! The level of knowledge, craftsmanship, communication, response time was incredible! Our Superintendent was here multiple times daily. Smooth operation. Crews actually showed up and worked everyday and followed a schedule! This remodel was done in 20 days...and they followed up with everything they said promised. Shout out to Collin, what a professional!

Wow.... just wow!! From the initial contact with Backyard Paradise Pools, we had nothing but the…read morebest experiences. They designed a beautiful layout that fit our unique backyard and our desires. Picking out the stones, colors, materials etc. was effortless, and they had perfect recommendations based on our environment and design ideas. The two people that we dealt with primarily were Sam (the project manager) and Tami (the coordinator). They were both absolutely wonderful, updated us and contacted us frequently, and were always readily available for any questions that popped up. The construction took place on a surprisingly fast timeline. We were lucky to have good weather the entire time but even with the contractors all being busy, they followed their original timeline almost exactly. The quality of the work all the way through exemplified professionalism. And as far as the final results... Every morning now I step out and I am thrilled how my ugly backyard has been transformed into my true backyard paradise. Our family uses the pool constantly and I know with the quality of the work done, it will be a hassle-free experience enjoying this oasis. I am so happy we used this company, they made the process from loan origination suggestions to final "pool school" and maintenance plans so easy.... A totally professional group!!

Mark and his team were awesome, very professional, honest, and timely. The guys did a fantastic…read morejob and I would highly recommend this company to anyone looking to do their garage floor. Job well done.

Mark's team did an amazing job on our garage. The guys were here for a few hours the first day and…read morea couple the second day. They were in and out, didn't need anything from me. If I could give additional stars for the fantastic value I would! Btw - you pay per sq ft, not by the hour, so I wouldn't worry too much if the workers take a quick break. Especially in this heat :)

Steve had done a new doorway for me - into a previously non-existing attic - and it came out…read moreperfect. He took the time to source identical doors to the rest of the house, the molding, and the door handles, which were old models by Kwikset. His work was very high quality, fast and very reasonable. I'd use him again in a minute.

I'm so glad I found Steve and Ricky. I needed a metal fence/walk through gate installed to connect…read moremy stair railing to my yard fence. They were professional from start to finish. Customer service and communication was a 10/10. You can tell they take pride in not only their work, but how they treat their customers. They did great, quick work for a fair price and I couldn't be happier with the result. I'll definitely be in touch for any future needs. They do way more than just fence work as well.

Prompt service and very competitive estimate and price. Gary and Julio are very professional and…read moreeasy to work with. thank you.

In Praise of Southwestern Roofing! Old school values, fair pricing, and competence!…read moreMarch 2022 I had Southwestern Roofing and others bid on a large project to replace decayed wood and replace old, dilapidated siding with Hardy Plank, upgrade gutters to larger size, paint and caulk the outside of my 2-story house and rebuild damaged wood and siding around chimney to prevent rain leaking into that area. Southwestern was the only bidder who presented a professional folder stating all the services were available through them including manufacturer's' information for top grade material they used. It included BBB, Manufacturer's, and customer review letters -all were top notch rated for a business that has been active in our communities for decades. BBB was A+. (Other bidders were F's or unrated but with serious complaints of taking money and not completing work). They provided their in-house professional construction, gutter, painting, and general contractors assessments of damage and needed repairs for a one-page final estimate and were easy to work with details, suggestions, and options. All were pleasant, thorough, attentive, thoughtful, helpful, and extraordinarily accommodating. I felt safe when they were around with respect to me and my property. The construction began promptly on the appointed date and the teams worked tirelessly from early morning to late in the evening to complete all the work in a few days, stopping only to keep me informed of any needed changes or confirm open estimate items- items that could not be known beforehand but estimated prices were already on the estimate before work began. They all smiled frequently as they worked and seemed to really enjoy doing their work and pleasing the customer. The workers were friendly and if there was a language difficulty, they would quickly get another employee who could clarify the conversation to speak with me promptly. Before painting they power washed the whole house and driveway. Then painted first by spray and then a brushed and rolled on coat to assure good coverage. Again, the team was friendly, professional, and used quality products. They were happy to fix and or remove outdated items from the house. The painter cheerfully came back after it was completed to remove an overlooked item or two and to do some extra items we had agreed to after the initial plan. The gutter team was also prompt, professional and accomplished their installation quickly. They came back to address a small concern I had and adjusted the problem I had been concerned about. The best part for me personally was a door to the garage that stuck and was difficult to open all the time and no one had been able to fix it properly. Frank, the supervisor, personally fixed it so it opens and shut easily. It was a halleluiah! moment after years of suffering the inconvenience! Southwestern Roofing is highly recommended by me and other my senior citizen friends that I have referred to them. They are delighted with the work and the customer care they received. A 10-star rating on a 5-star scale! Happy Customer, Jean Thomas

I would 100% recommend Tejas Roofing. The owners are extremely knowledgeable, friendly, responsive,…read moreand professional. They took the time to explain the entire process, answered all of my questions, and made sure I understood what needed to be done before work ever started. The crew was great -- they showed up on time, worked efficiently, and were very respectful of my property. The job was done quickly and with great attention to detail, and the roof looks excellent. They made sure everything was cleaned up thoroughly afterward, which I really appreciated. Communication was outstanding from start to finish, and the quality of their work really shows. If you're looking for a roofing company that does high-quality work and truly cares about their customers, Tejas Roofing is the company to call.

They should spend less money on advertising and more on their crew and product. Their service guy…read moreshowed up and needed to barrow a flashlight to do his job. Apparently, he forgot to charge his phone. $600 later I still have a leak. Had to rehire a competent roofing company and repaint interior for a second time. Got loads of double talk from lady on the phone that wanted to charge me again to repair the same issue. ALL TALK. I wished I had never heard their advertisement. Avoid Tejas Roofing!

Patrick Roofing is a family-owned and operated business that we have trusted for decades for…read moreroofing and fencing work. In our experience, they have always been honest, and do quality work at a reasonable price.

Our family can't say enough about the positive experience we've had over the many years of using…read moreand trusting Patrick Roofing. In a world full of door-to-door roofers, looking to make fast money, we are glad to tell them, 'No thanks. We have a guy!' Just a few weeks ago, on the day Spring experienced a local tornado, their team showed up and made sure to finish the job of patching a hole in our roof that let too much rain in a few days earlier. Their commitment to do things right and work with integrity gives us peace of mind.

"HORRIBLE, HORRIBLE, HORRIBLE" I chose this company after reading their reviews and they were a…read morelittle cheaper than another contractor. John, the contractor was vague in his bid which concerned me. I would regret this latter. Make sure whomever you use get a "very detailed bid.." On day one their workers drove their oil leaking work truck into my yard and unloaded drywall and left their truck there all day. They also left ruts in my yard. It went down hill from there. They did not cover anything in the house to protect my furniture and kitchen cabinets from the drywall dust. My wife and I had to do it. One of their workers ran over my mailbox and another broke my grandson's ceiling fan, they didn't say a thing about it. Their painters sprayed texture all over my daughter's and granddaughter's window shutters, curtains, our bathroom fixtures, water angle valves and our new A/C vents. Then their painter threw the texture hopper on top of my flowers in my flower bed. John, their contractor said he would credit me on my bill for the damage they caused but he never did. Even though they had a debris trailer in my driveway they repeatedly threw their trash in my front yard and left it. Their workers would leave their soda cans, water bottles and coffee cups all over my house. Showing no respect for my home. I brought this to John's attention and he said they would be better. That didn't happen either. They miss cut about ever electrical outlet in my home and filled the gaps with excessive putty instead of fixing it right. The electrician they had come out, even said they were cutting the outlets wrong. I had to buy 40 oversized outlet covers to cover up their poor work, but first I had to dig out the putty so the covers would fit. Unfortunately we have been through water damage in my house three separate times. Hurricane Ike, The Tax Day Flood and Hurricane Harvey and the two previous times we didn't ask if the contractors were going to paint floor to ceiling and to repair the doors and patch and repair when they installed my doors. They just did it without question. John did not fully explain during the bid process that they were not going to paint floor to ceiling or patch the doors above approximately five feet high. So I was surprised to see I was being charged an excessive amount of money to patch around the doors that "they hung", when the previous contractors did not charge any extra and just did it. It happened on several occasions that their workers did not show up on time and were several hours late. I had to change my plans to accommodate them. There plumber was supposed to show up on a Thursday to replace the water angle valves that the painters clogged up with their texture spray because they didn't cover them up. When it came to the following Saturday morning I hadn't heard from the plumber I made other arrangements to get the job done. John didn't like that I got someone else to do the job. I had also asked John to fix a roof leak in my laundry room before they replaced the ceiling. They replaced the ceiling before he even gave me a price to fix the leak, then of course it rained. When he did give me a price to fix two small leaks it was in excess of $1,800, which I thought was ridiculous. I called out a different company, and they did a complete roof inspection and fixed all the problem areas he saw for a fraction of what John wanted to charge me. I would mark some problem areas that I wanted them to correct by painting or patching with blue painters tape only to come back the next day and see that the painters painted over the tape. We would mark the same areas several times, some they fixed some they didn't. I finally grew tired of their work habits and wanted them just to leave. So I wanted to settle up the final bill with John. I knew there was going to be a discrepancy but I was surprised once again when he wanted to charge me $2,300 more than I was expecting. I agreed with a few and totally disagreed with most charges. This left a very bad taste in my mouth and angered me a lot, especially after what we have been through with them. John could've made a decision that was mutually beneficial to both of us but he "chose not to" HE CHOSE NOT TO!!! That is pretty much the reason for this review. I reluctantly paid the balance, just to be done with him, then John took all the contracts without me seeing it and walked out the door. To add insult to injury they left their debris trailer in my driveway for several more days after they finished the job. We they finally came and took their trailer away they left drywall debris in my driveway.

Sorry for the mile long review but I was relied on the reviews on here to find a good contractor…read moreand now I want to payback by sharing my experience with John and Pristine Builders. John is one of the three contractors that we called for a quote. His professionalism impressed us from the initial meeting. His quote came back not the cheapest but we think it was reasonable and it was breakdown thoroughly and very details which convinced us he knew his work very well. Our project included repainting the whole house, installing recessed lighting, tiling the kitchen & laundry room's floor, gutted and renovated master bathroom, converted a covered attached patio to office (installing new windows, new door, painting, etc..), replacing front door. We ran into several issues during the project with plumbing and wiring and AC when we opened up the walls etc... but John was always quick and efficient on suggesting solutions and what best to do to solve these issues. We off course had a Pinterest plan in our heads and some drawings of what we wanted but John is the one that recommended what to tweak to work best with our house. We're very happy with his crews as well. We both work during the day and just left the back door open for them to work for almost a month and we didn't have any issue. We moved out though since the entire house was a construction zone. John updated us regularly and extremely responsive to our texts and phone calls as well as meeting with us. John also provided some free of charge services for us being the nice customer, yay, it was such a nice surprise. We incurred additional charges of course but it was due to additional things we wanted to add in along the way. John also helped us saved a lot of money by recommending a lot of discounted vendors for materials. For example the front door would have costed us thousands of dollar if we buy at regular vendor but we were able to get it for such a good price. His recommendation on where to buy the frameless shower glass also saved us a ton of money. The project completed couples days later than estimated due to final minor cosmetic touch up however the main components finished in 3 weeks like John promised to us. We were nervous since this is the first time we concurred such big project for our house but John made it go so smoothly and we're very pleased with the result. I'm very picky and grew up with my Dad having a construction company so I had very high expectations nonetheless I'm confident to say John and his crews would earn my Dad's approval. We will for sure come back to John and Pristine Builders for future projects. In fact we already asked him for a quote to do work at our rental property.