I had such a great experience getting a hot tub from Spas Unlimited. Our old tub was so old I…read moredidn't know what I was looking for and Garrett was very helpful with explaining the tub features and tiers. The delivery of my new tub and the removal of my old tub went very smoothly. Laura was able to adjust the delivery date when I had to move it with no problem. The delivery people showed up when they said they would.

The tech Jeremy was excellent. Esmerelda that answers the…read morephone in the service dept- has a haughty attitude, she has no intention of listening to the concerns of the customer. Additionally, she charged my credit card without ever contacting me to know the balance. I never got an invoice and it was way more than I discussed with Jeremy who gave me a heads up of the cost. When I called to discuss, again, haughty attitude, and the owners/managers of the store were gone by 3:50 pm....right-o! Based on this, I could not recommend. Looking at reviews now, I say you have less than 50% average of being less than happy with this business. Esmerelda needs to go back to kindergarten where they actually have more manners and business savvy than she has. And it looks like the only people that gave them 5 Stars are sauna buyers....the day will be coming when their experience with them differs most likely. The entire experience counts however when businesses only care about the money coming in, my experience is the norm for these type of people.

I bought a spa from Conroe Spas back in 2003, which later became Olympic Pools and Spa. Over the…read moreyears I've had my unit serviced and they have always done a great job from diagnosis to repair. Recently I shopped for a new unit and Angela explained to me all of the newest features and helped me narrow down which unit I will buy next. Very knowledgeable staff and friendly service.

I sent them a message requesting a quote, with pictures of the pool included. I had to call them 4…read moredays later asking why no response, and they had just found the message. Randall was supposed to get back to me the next morning. That never happened. I had to call again. He came out 2 days later and said he would have me a quote that afternoon. That was 3 days ago. No quote. Terrible communication- it's like they don't want your business. Stay away from these losers.

Bill and Renee are wonderful people who truly care about there customers! They are honest, very…read morehelpful, and extremely knowledgeable. Bill and his team did a beautiful job re plastering our pool, at a great price, and very quickly. Bill spent a lot of time showing us the proper care of new plaster, answering all our questions, and keeping in contact with after the job was done.

Esposito Pools is my go-to for any pool issues. Bill & his team did a complete remodel of my pool…read morein 2019-2020 and returned this week to repair some minor wear and tear issues. The work is complete and immaculate as well. Bill is a great guy, professional, friendly, and explains the entire work process for you. I highly recommend Bill and Esposito Pools for any of your pool needs. - Bobby Roberts

Manny and Alex just left after they leveled various parts of our driveway and walkways. They were…read moreso kind, patient and very professional. Worked hard at explaining the processes. I would recommend these two guys!!!! J & K Key

Too expensive! Any company that can afford to advertise on television, has to make up for it in…read moreother ways. The price they quoted me was more than double what Atlas Concrete charged us to level the entire driveway

I called Pablo from Loyalty after a bad experience with the company I had been with for a couple…read moreyears. I was in need of someone ASAP and needed someone to guarantee me a day and time slot and be consistent with it week after week because of my big dogs that have access to the yard at all times. I need to know when to crate them so the pool can be cleaned on a regular basis. Pablo was able to do just that and this has been the easiest relationship I've had with a pool service over the last 8 years. I can pay weekly, monthly, and can pay with check or by Zelle and he always shows up when he is supposed to. My pool has never looked better. In the few times I have been home during the cleaning, I was absolutely in awe of the over and above service Pablo provides. He fills it when the water is low, and does a very thorough cleaning. He even hoses off the deck around the pool and blows the leaves in the yard surrounding the pool to keep them from blowing in the water. Outstanding. Never has anyone done such an amazing job as Pablo. He definitely goes over and above what is expected. I highly recommend this company. You will not be disappointed. And pricing is fair and actually lower than what I previously paid and filter cleanings are included. My only regret is that I didn't call sooner. 5 STARS!!!!!

I purchased a new home in Cypress, TX the pool had been sitting for 3 weeks and needed service…read morebadly. I have contracted for weekly service I am attaching before and after pictures I am very happy with their service. Thank you

J's pools and spas is a great company. Very professional and friendly. Pricing is fair and…read morereasonable for the quality of work performed. I would highly recommend this company for any of your pool needs. If you're looking for cheap work and poor quality this company is not for you.

NOW THEY ARE TEXTING ME THREATENING ME, over my true and accurate experience, see pictures of their…read moretext messages. I hired this company February of 2025, we bought a house with a pool and we were still living out of the country, they knew and said no problem they started clean our pool on 2/24/25, by April 1st my pool looked like a swamp and the water was low it was down past the 2nd step.i called them, filled out their form on their website and txt them for 4 days. No response. They did not have my husband's phone number so i had him call. They txt him back right away. Then stop responding to him once they found out who he was. I could see and hear everytime they came to my house because we have a ring that recorded everything. I notice now reading through comments that J's pool blame their poor service on people for non payment. Our payments were auto drafted out of our account. Not only did they not take care of our pool, but on April 9th a different person showed up at our house I spoke to the gentleman through the ring and asked him to call me. J'S gave our contract to a different pool company Gleaming pools. I had to find out from the new company. No doubt Gleaming pools took care of us and has done a fantastic job, but J's still took out money out of our accounts and did not give the money to Gleaming pools. I am still dispute charges with the bank because they charged for April, for zero service and then they charged and additional 250.00 at the end of April because I disputed the charges with the bank. I have all their voice mails, txt messages, emails, and recored every threatening phone conversations. They also could not keep employees due to the fact they would not pay the employees. This is a very bad company

Ines is very responsive and does great work. I had such a good experience I recommended him to a…read morefriend for work as well.

Unfortunately, I am writing this review again regarding this company. I requested their pool…read morecleaning service, but sadly, just a week and a half after they provided the service--with all the specifications they asked for (although honestly, they didn't give us many clear instructions)--the pool turned green again. Then they told us the problem was that the pool timer wasn't working properly. So, they said we had to replace the timer. We did that, and suddenly the motor stopped working. We were told we had to replace the motor, so we did. When we checked, we noticed that many of the motor's screws were new, which seemed strange because the motor itself wasn't 100% new. The screws should have looked old or rusty like the motor, but instead they were new. We asked them to please help us with the restart, but the technician never answered again. The warranty they promised for their work was never honored. The technician doesn't respond to messages, and there was no guarantee at all.

NIC and his crew are top notch! Pool service at it's best. Nic is as honest and thorough as they…read morecome! He isn't trying to get rich, he just has a passion for pools!

Nic and his team are great and always comes on the day he is scheduled we are never left wondering…read moreif they will come or not.

Love this store! After much research and shopping around, we purchased a bullfrog jacuzzi . They…read moregave us so much personal attention, great info and price. Jessica went above and beyond to make sure we purchased exactly what was suited to us. We even did a private wet test at their store. They had an excellent electrician they recommended, which we used, and then their professional installation. We use our hot tub at least once a day (most days I'm in it twice) Service was above and beyond, highly recommend ! Thank you Jessica!

Michael Harkins built our cabana approximately 5.5 years ago. He was a subcontractor of The Pool…read moreMan who built our pool. 5.5 years later, the interior bead board on our cabana is rotten. Although this is out of warranty (1 year), I would expect a reputable contracter to repair at a reduced cost. Not only is he unprofessional, he came out to look at the roof and interior, but he ignores texts and emails. Should not last in business long..... Visit his website TLC OUTDOOR LIVING