What started as a pleasant airport meal quickly turned into an unnecessarily rude and uncomfortable experience, all because a tired child resting during a long layover was treated like a problem. Initially, we were greeted by the host, Charles Wallas, who was very kind at first, and our server was lovely. We ordered breakfast, everything felt normal, and at first the experience was completely fine. My children and I had been traveling through the night on only about three hours of sleep after missing our connecting flight, and we were stuck on standby for the rest of the day. We were hungry, exhausted, and simply trying to get through a very difficult travel day. While my kids were still eating, I opened my laptop to do some work, and my 10 year old daughter rested her head on the bench because she was tired. That was when everything shifted. Charles came over and said, "No camping out." I honestly thought he was joking, so I laughed it off. At that point, we had not even paid our bill yet, and my children were still nibbling on their food, so I did not think he could possibly be serious. About five minutes after we paid, while my kids were still finishing their meal, Charles came back and said again, "I said, no camping out." I told him I thought he was joking. His entire energy changed, and he then said we had been there for two hours, which was not accurate. It had only been a little over an hour. He followed that by saying, "This is not a lounge." That completely changed the tone of the experience. I understand that restaurants need table turnover if they are busy (this was not), even in an airport. But this was handled in a way that felt unnecessarily rude and lacking in empathy. My children were not being disruptive, not making a mess, and not bothering anyone. My daughter was simply exhausted and resting her head, and I was quietly doing some work while they finished eating. Airport restaurants are not the same as neighborhood restaurants. Travelers are often dealing with delays, missed connections, long layovers, exhausted children, and very little sleep. Some people are in and out quickly, while others naturally take more time because they are stranded between flights. That is a normal part of airport travel. I have spent time in many airport restaurants during long layovers and have never been made to feel like I was being pushed out in this way. After the negative interaction, I asked to speak to a manager, and Charles told me that he was the manager. It was only after speaking with another staff member that I learned he was actually the assistant manager, and then the actual manager, Nova, came out to speak with me. That added to my frustration, because it felt misleading on top of an already negative interaction. To be fair, our server was lovely, I tipped her 26%, another staff member was very sweet to my children as we were leaving (gave them extra fortune cookies). Nova (the real manager) seemed genuinely taken aback and agreed the comment was unnecessary. What made it worse was the way the interaction ended. As we were leaving, Charles said, "Have a nice day," but his tone came across as sarcastic rather than sincere. When I did not respond and simply shook my head, he repeated it again in the same tone, which felt dismissive and unprofessional. I am sharing this because the issue was not the food, and it was not the server. The issue was how quickly the kindness disappeared and how a tired mother and her children were made to feel unwelcome. During an already exhausting travel day, that felt completely uncalled for. read more

It was my first time at a P.F. Chang's ever! I had a long layover, so I decided to go there to try their lettuce wraps after I heard a friend of mine comment on them. They did not disappoint- it was so good! Delicious, and service was quick and efficient as well! read more

PF Changs - Chicken Lettuce Wraps - Chinese Near Me - Atlanta, Georgia

A nice place to spend a long layover, although prob not the best sodium count before a flight. That said, I sat at the bar, where seating was 1C1S and plentiful. The chicken lettuce wraps are awesome and perfectly sized. For the price, they could have given me more than for lettuce leaves, but overall a decent place to spend time between flights. read more

Our server, Nova, made a huge difference. Ask for him if you get the chance! Pad Thai and Lettuce wraps after a long day of travel and the food was way better than we expected. Airport food is not always up to par of a stand alone restaurant but this was a very positive exception. And our server was friendly, attentive and fast! Made a difference, thank you. read more

PF Changs - Lettuce wraps - Chinese Near Me - Atlanta, Georgia

See all

Great service, food, and views. Ideal place for a long flight layover. Teriyaki chicken, steamed rice, and wontons were just what I needed. read more

See all

Katie was amazing, attentive, kind, extremely knowledgeable. Pleasure to speak with.

Worse than Panda Express! I ordered here at the airport during layover. I expected better than mall type food at this sit down restaurant/full service bar on its own level near terminal S. Ordered Kung pao chicken which is breaded fried and overly salty. 21.75. Save your money and go anywhere else. This is not healthy for consumption! Panda Express' Kung Pao Chicken is healthier and that's saying a lot read more

PF Changs - Kung pao chicken - Chinese Near Me - Atlanta, Georgia

Great service and good food. Orange chicken with fried rice. Great place to wait on an airplane. read more

PF Changs - Chinese Near Me - Atlanta, Georgia

This is an EXCELLENT meal option if you have time to blow in the ATL airport. These pictures are from two visits, one in early May when i dined in and one today when I ordered to go. Let me hit you with the highlights: --the staff is delightful, they'll definitely make you laugh --the Brussel sprouts in May were some of the best I've ever had. They have replaced the lettuce wraps as my go-to item, and were so good that I made a beeline for PFC this morning while I waited for my 9:49am boarding time this morning. Yes, I ordered sprouts for breakfast! --the service when dining in is super fast, even when the restaurant is busy. Now, about the breakfast: I went for sprouts but left with two items. I wasn't willing to not order my Brussel sprouts but I was willing to try a breakfast item alongside it. The dish I ordered had Mongolian beef, potatoes, peppers, onions, and an egg. I ordered my egg scrambled but it was intended with a fried egg. Long story short: I'll be back here when I'm in the airport again. read more

See all

I look forward to my meals here during Atlanta layovers. I stopped going to P.F. Changs because of the quality and this location is like being sent back in time. The food is always freshly cooked and hot. The service couldn't be friendlier and it hits every time! I love the feel of the space after the trip up the escalator. read more

Stopped here between my layover. The hostess was very nice and so was our waitress. I had the honey chicken and my husband had the beef/broccoli w fried rice. Although I enjoyed the honey chicken, there was something about it that kept making me cough and lose my breath.I think it was the garlic "gas". Was really strange. There was just a bit too much of something, but it was still good. And as for the fried rice, it was missing something-garlic butter and more soy sauce. I tasted the beef-broccoli and it was good also. I'd definitely visit this place again. read more

Atlanta Hartsfield Jackson has a few restaurants that we may seek during connections: P. F. Changs Concourse A Goldbergs Concourse A & E TGI Fridays Concourse B Cafe Intermezzo Concourse B Cafe Tazza Concourse B Einstein Bros Bagels Phillips Seafood Concourse D Five Guys Concourse C & D Carrabba's Concourse C One Flew South Concourse E ECCO Restaurant Int Jekyll Island Seafood Int Sorry that Cafe Intermezzo Concourse B is gone. IF my wife is traveling, we are ok with PF Changs. We like above stairs, and menu is similar to other PF Changs. This is a pretty, but often busy restaurants. Servers do keep up with demand, and the meal arrives hot in a timely fashion. Never a complaint. The tariff is appropriate for the fare. read more

This use to be my " Go-To" place at the Atlanta Airport. But I can not support ignorance. Offering a pilot in uniform is absurd. And it was the Manager. She claimed that she couldn't discriminate. Last I checked, that is not covered. Perhaps she should allow an underage visitor to sit at the bar too. The resulting attitude I received nailed it. It shows me that they are not in-synch with their customers. Bye-bye. read more

A roach crawled across the bar while I was eating. Need I say more? The servers are always excellent so nothing against them but there's no way I'd go back. read more

PF Chang food quality has gone down. I frequent PF Chang because the food, although not authentic, is tasty and unique. On my last visit, i ordered my regular: chicken lettuce wrap and wonton soup. Neither tasted like my previous visits. The wonton did not taste like wonton and the broth was bland. The chicken lettuce wrap, including the sauce, tasted different (not in a good way). The only saving grace was the service. I sat at the bar and the bartender was very attentive and fast. Overall, i was very dissapointed. read more

I had Jordan as my waiter, and I had some of the best service I have ever recieved. The food was fantastic and I came with my picky family who didn't have a single complaint. I would 100% recommend this place and if possible to get Jordan as your waiter. read more

Surprisingly good breakfast! The view of the tarmac was also nice. Service was friendly. Would go again if in ATL for a morning flight read more

PF Changs - Breakfast Mongolian beef - Chinese Near Me - Atlanta, Georgia

Don't waste your time anywhere else! Great food (especially the Szechuan Shrimp appetizer), cocktails are delicious and Janelle the singing server was a ray of sunshine after a long day of traveling. The food also came out FAST which was appreciated when we had a flight to catch. Thank you to the staff of P. F. Chang's! read more

The abbreviated menu here is perfect for the airport traveler as it allows them to get the food our quickly. The portions are also a size where you will likely not have leftovers, but will leave full. There was a wait when I arrived up the escalator in the terminal to the restaurant. If you didn't see the sign, you would never know its there as the escalator is tucked back in the corner out of the way. Since I was by myself, I was able to sit at the long bar that is open to the outside of the restaurant. I was seated next to a pilot. There is an outlet at every spot so this is a good place to charge. It took a bit to get a menu, but once I got it, we moved at lightning speed. Within 5 minutes of ordering my Mongolian beef, I was eating. The dish was piping hot so I know it's made to order. It tasted like a normal PF Chang's and I was in and out in a little over 30 minutes. read more

Service was good, but my lo mein was a bit burnt. My husband had the pepper steak and it was pretty good. I'm put off by the pay with your phone thing. I guess I want to know why I wasn't warned about it before I entered. They were hesitant to take cash. read more

Delicious! Im always skeptical of airport food, but this location exceeded my expectations. Our server Fatima was very attentive and helpful. Overall friendly staff, food was hot and hit the spot. Big and clean space, feels away from the crowd read more

My wife and I dined here after a long day of shopping. The food, service and ambiance were all great. Our server was Tony and he was incredible, very polite, attentive and made our evening very special. read more

I look for PF changs really anywhere I go anyway and to have this right by my gate, most of them times makes it sweet. Dry rub ribs!!

Great place to stop while waiting for our connection. The lettuce wraps were yummy. Large, fresh, crispy lettuce leaves and the filling was cooked perfectly. They were out of the spring rolls, so we tried the pork egg rolls and those were great also. They offer 9 oz wine and the prices are reasonable. Inside is set up for single travelers who need to plug in and require a little table space for a laptop, as well as tables for groups. It was quite chilly inside, I had my jacket on my entire meal. Service was prompt and the servers were friendly. read more

Food was amazing, it tasted so good. The green beans were a little spicy but regardless, I would recommend all three of the dishes we tried. However, the service was very delayed. Being a restaurant in an airport, we assumed service would be quick but we had to wait for almost 10 minutes before our server came to greet us, and we couldn't find our server anywhere when we wanted our check. read more

See all

Busiest airport in the world - yes. Most to do at any airport in the world - also yes. Got here early with more than 3 hours to kill, and it was no problem finding a restaurant that would let me post up with my laptop and my charger to work for awhile while grabbing a bite to eat without rushing me in the least (thank you P.F. Chang's on Concourse A). This is my hometown airport, and even though I live in Portland, OR now, it will always hold a special place in my heart. I'm sure it can probably be a little difficult to navigate if you're unsure of the layout. But once you've got the navigation down, it really is a breeze. Can't wait till my next trip back in October. Until then Atlanta! read more

PF Changs - Nice work spot at P.F. Chang's in Concourse "A" - Chinese Near Me - Atlanta, Georgia

The wonton soup was basically warm water with chicken and shrimp. Tasteless option to skip. We did not get an entree so can't speak to them. Wait staff was good. read more

Stopped by PF Chang's in the Atlanta airport recently on a particularly crazy Friday with bad weather delays. They have ample bar seating as well as tables for dining. I ordered a glass of wine and a spicy tuna roll. The roll is served with sriracha on the side for some additional heat. For airport food the restaurant was well priced(each were about $10-12) and the food came out relatively quickly. This location is actually found at the top of an escalator in the middle of the food court so you can miss it if you're not aware it is there. read more

See all

Amazing shrimp fried rice. Service, not so good. My dad ordered a 1/2 sweet unsweet tea, and got some mango tea instead. The employees did not take so kindly to his allergy to mangoes, and still charged us for the tea, even though he took 2 sips. Vibe just like the rest of the P.F. Changs' around. read more

Love this chain, had a long lay over so decided to take the family for a great meal. We got seated by the manager and he was super friendly. He was so hospitable but was a little ashamed at the way his hostesses were not up to par to his level of customer service as they had an open bag of lays chips on top of the menus for the customers. Our server Harvey was also very nice and took our order right away. The ambience was a little chaotic as it seemed there was a lot of extra servers just standing around where we were seated or if that is their area but all you can hear was their conversations about other tables and other off work topics. After the meal we were fueled up and ready to look for our connecting flight. I showed Harvey my Rewards Number and promo to get complimentary lettuce wraps if we purchased a meal bigger than $50, which we did, but he stated he did not know how to add that reward number or promotion. He also suggested that I just email PF Chang's so they can sort it out, after I paid full price. Did not want to speak to the friendly manager as we had limited time and knew he would of probably resolved my inquiry but I decided to follow Harvey's instructions and email the PF Chang's website and leave this review about the whole experience. Hopefully I hear from either HQ or the friendly manager soon so they can address my inquiry and rectify my bill. read more

The food was not that good, I order vegetable fried rice it was very dry, my friend ordered noodle it was very mushy

Had a little time in between flights and grabbed a seat at the bar. All of the bartenders were awesome! I had the tuna poke bowl, which was not really true bowl, but none the less tasty. Had a red blend to go with my bowl...not bad not bad at all. Over all I'll be back! read more

PF Changs - Tuna poke...Oh yea! - Chinese Near Me - Atlanta, Georgia

I've dined here a few times when traveling through ATL. As mentioned previously about another airport PF Changs, the food is better than most of the area competition, however they are not as good as a regular freestanding PF Changs. The service during our lost recent visit was quick and friendly. read more

See all

Service and food is always great! I travel through here often and always make it a stop!

Staff was extremely rude and discriminatory. The waiter spilled water all over the table, didn't apologize or bother to clean it up. Then neglected our table on numerous occasions. To top it all off after we paid he forced us to move from our table. Do not eat at this establishment. Next time I travel I WILL NOT. read more

This is the most disgusting place. You can smell it when you walk in. Had broccoli with chicken and the chicken tasted like dog food would (obviously frozen and thawed with premade sauce) and broccoli was RAW! had not even attempted to be cooked. But the worst was the roach leg I found in my meal. I did not mention anything to staff-what are they going to do? Overhaul the whole place? Just steer clear. Airport food is always iffy but this was the bottom. read more

George was over the top fantastic! Our flight was delayed for a short at the awesome ATL airport. There were only two seats on one side & one-seat on the other side of the fully jammed pack bar so Mom, Dad sat across from me.. No big deal. George happily accommodated us w/ his wonderful personality & service. All of the staff there made us feel like we were at our neighborhood PF Changs. George made it feel like Mom, Dad & I were sitting together, even though we were across the way from each other. Our drinks, delish crab wontons & check all came out to us time efficiently being that in an airport, time is of the essence. I wouldn't be mad if we have a longer layover next time so I can spend more time in this awesome airport & PF Changs located in Terminal A upstairs lol! read more

PF Changs - Awesome attitude & service this airport PF Changs. Thanks George! - Chinese Near Me - Atlanta, Georgia

See all

I came to this PF Chang's after a long flight. I had a great experience here. The waitress was very quick and my food was served quickly. This PF Chang's is great because it has more of a dining seating area as well a more casual seating area which makes it easy for those that just want a quick bite. I ordered the dynamite shrimp and the chicken lettuce wrap. My waitress brought both items out promptly as well with a complimentary wonton soup. Both dishes were fresh and delicious! I will definitely be going back read more

PF Changs - Chicken Lettuce Wrap and Dynamite Shrimp - Chinese Near Me - Atlanta, Georgia

See all

Great experience. Dined here on 12/14 around 1pm and had a wonderful time. I wanted to go somewhere away from the noise of the airport, ear and get some work done while I wait for my delayed flight . This was the perfect space. The crowd here is very different than the rest of the airport because most people are in a rush but the group at the restaurant was mostly a relaxed crowd so it was very intimate and quiet. My waiter and greeter were super welcoming and sweet and made sure my entire time there was well spent . I ordered the orange peel shrimp and added chicken. It was delicious. I was so full and still had more to take with me when I left. Even after I finished eating , I was there getting some work done and I didn't feel rushed at all. I definitely recommend eating here if you are ever at Hartsfield Jackson!! I'll definitely make the my new dining option whenever I come through. read more

Why is it when a major national restaurant chain opens up a location inside an airport the food quality is compromised? I don't have the answer but PF Chang's in the Atlanta Hartsfield Jackson airport is no exception. Pros: My server was pleasant, :-) and very prompt. The restaurant atmosphere is actually nice and almost upscale. It's located on the second level away from all the hustle and crowds in the A concourse Negatives: Poor food quality. I ordered the Kung Pow chicken. It was dry and the flavor was almost good. If my order was hot, it would have tasted better, but is was simply warm. This experience is unfortunate because I have enjoyed PF Chang's near our home. Recommendation: don't go unless you're NOT a picky eater. read more