I ended up at this location because it is so hard to find a grooming appointment at most locations, even looking days in advance.
First off, this location was the smallest store I have been in, and it was also not stocked at all and everything seemed all over the place, maybe because it was such a small space.
I wanted to pick up a pair of pawz boots and there was no selection at all, there was only the tiniest and the largest size available. when I asked to see if there may be some in the back, even the worker said she has been waiting for more to come in for her dog and they have not had any in the longest time... Maybe the merchandiser isn't doing their job?
The grooming service was also a bit hectic as well. There was a puppy who was apparently all matted and need extra time which meant that it would take longer to get my dog seem, I was in no rush so I did not really mind.
I do however feel like my dog was rushed and did not get the attention he deserved. Especially since they were closing and took so long with this matted puppy.
When we got home I saw that his fur wasn't even, and he did not have that "just groomed" look to him. After a week his fur was grown and I felt like I paid way too much for a service that was done halfass and little to no love or care...
I will not be going back to this location, and if you can, I would avoid coming here as well. There are better locations in and around the city!
They do offer $5 off your purchase if you check in on yelp, but even that is not enough reason for us to come back to this location. read more