The owner has refused to see my puppy for a second groom after a successful first groom, because it…read morehas been 13 weeks in between, whereas she had suggested I bring him back 8 to 12 weeks after the first groom.

Jasmine is one of the most caring, loving, and professional groomers I have EVER met. She is very…read moregentle and she is the only person I would ever let near my dogs when it comes to grooming (and we all know how neurotic I am as per my other "animal place reviews" :P). Jasmine is extremely meticulous in everything she does and pays a lot of attention to detail. She always makes sure if I have specific instructions such as using special shampoo for my pug's sensitive skin. She is also very gentle and my pug absolutely LOVES Jasmine. It's like she doesn't even want to leave at the end of her "spaw" experience. I definitely would highly recommend Jasmine to ANYONE who loves their fur-baby as much as I do (and *everyone* knows my pug is super high maintenance).

Highly recommend ! My golden retriever has never looked or felt better. Lori kept me informed…read morethroughout the day and provided options on grooming. She sent videos and pictures , as well as a groom report and follow up text the next day. She even recommended a brush for home grooming and showed me how to brush and comb out his double coat at home. My golden was not in a loud chaotic or overwhelming environment, but rather in a calm, quiet, personalized grooming session. Thank you Lori and Brent.

So happy with my experience at The Groom Room! They are booking a couple weeks out but you can ask…read moreif they have any last minute cancellations if you need something ASAP. To book each time, fill out their form on their website and someone will email you. Their staff are so kind and welcoming. You can tell they really love working with animals. I had a session with Michelle who did an amazing job with my bichon frise. My dog's round hair cut came out perfectly and we didn't have to do any touchups at home ourselves (my family has a very keen eye for my dog's haircut). My dog has a lot of allergies so I told them not to give her any treats. You are able to bring your own treats for them to give your dog which I'll do next time. They do the intake and payment outside and I love the report card they give you at the end. Sometimes grooming is like a black hole and you wonder how it went so I thought the report card is an adorable and nice touch. I paid around $110-120 before tip which included an add on for hypoallergenic shampoo. I thought this was really reasonable especially since they take care of your dog for around 5 hours so it's essentially grooming and daycare together.

Truly so happy I found her! She's so caring, kind, and loving to my sweet pup (he's very nervous…read moreand scared, even at 5 years old). She's wonderful!!! Keep in mind she accepts cash only. Her prices are very fair! I pay $65 + tax for my Havanese puppy. She treats my dog with so much love, I truly am so grateful I found her! I always book with her every 5-8 weeks in advance, when I leave my appointment. She gets booked quickly, because she's so lovely. Happy to keep coming back to her :)

Ferguson had his first visit here for nail clip/file. Hannah was extremely patient and spoke to…read morehim like a little sweet boy. we are very pleased with our experience

This little Gem in our neighbourhood should be a secret, but that wouldn't be fair to other fur…read morebabies. Great service. Friendly and price reasonable. My little boy always looks handsome and clean. Recommended for your Fur Baby.

Amazing service! Juno's does a great job with our dog and goes above and beyond with every appt.read more

This was Liam's third stay at the North York location, and it will be his last…read more On his first stay, I dropped off a healthy, clean dog and received an email the next day saying he had developed dried eye discharge, which staff had cleaned. I gave the benefit of the doubt. On his second stay, the same eye issue occurred again and was initially dismissed as dust. When I picked him up, his bark was strained and barely audible. I was told he had been barking while watching other dogs. After a few days of rest at home, his voice returned -- but it raised concerns about supervision and the environment. During his third stay, I was contacted and told he was limping while I was out of the country. Concerned, I arranged for my veterinary assistant to examine him the following morning. She confirmed there was nothing wrong with his back legs. He has always had a distinctive hop in his gait, which is not a new development. In addition, I have observed frequent staff turnover and a lack of organization. When I picked him up (after returning from Europe 14 days earlier), three staff members were sitting in the lobby on their phones. His belongings were returned in a disorganized manner, one coat was initially missing, and the bottom of his treat bag was damp. I also received a message stating that another dog was mounting him but that he "sets his boundaries well." As a paying client, I expect consistent supervision, cleanliness, and professionalism -- not reassurance that my small dog can manage situations himself. Repeated issues that only occur while he is in their care, combined with the lack of accountability and organization I have observed, have made it clear that this facility is not suited for my dog. Based on my experience, I cannot recommend this location.

I have used Parker Pet Care several times to take care of my Golden Retriever while I travel, and…read morethey are a great organization that is both safe and dependable. On my last stay while I was traveling on business they alerted me that my dog was losing some weight and offered to add extra food to his meals, all at no cost. They keep you connected by sending you photos of your dog playing each week you are away. Speaking of which they pair your dog with another one and arrange playtime for them together during the day which is great for the dogs to burn energy and foster socialization skills. They offer a menu of care at a price which is only natural. You can choose to have your dog walked 1 to 3 times a day, 1 or 2 play dates, have it basically tucked in at bedtime with someone. In fact I have 2 trips planned this summer and have arranged to have my Golden there both times. Photos are available at their website.

Love this place. We bring our dog every so often for a full day of day care when we know we are…read moregoing to be home late. She loves it. The drop off and pick up times are extremely flexible - they will even come to your house to pick up your dog! The price is reasonable and the staff are super friendly and you can tell they love dogs. This is a fantastic addition to the neighbourhood. They also have boarding service up at their other location. We have not used it yet, but I will report back when we do. They also have all sorts of interesting workshops and do grooming. I love how right now you don't have to book too far in advance for a daycare space ie I can call the morning of :), that flexibility is awesome - although I'm sure it will change as it becomes more popular.

They have too many restrictions on when you can drop off and pick up for boarding as well as half…read moredays. I like that they check the dog's medical history for vaccinations before allowing them to board/daycare. Other than that, they are a not very accommodating. I've taken my dogs to other places that go the extra mile when a customer needs help. I would like to use them because they have a larger area for the dogs to play and socialize, but I have a hard time getting past their non friendly policies. I have found Pooch Parlour to be a better fit in the area when it comes to boarding and grooming.

Lina grooms my Harley and she is very professional and friendly…read more I would highly recommend her to anyone that is looking for a groomer. He always comes out looking dashing.

I've brought my dog (mini goldendoodle) here twice and would definitely recommend! She seems to be…read moreat ease when we pick her up, compared to past instances at other establishments where she is so clearly stressed out and anxious. They took good care of her, and did a great job with the grooming.

I have a bichon frise and took her to Guau for a grooming. Booked online and FYI they asked to see…read moreproof of rabies vaccination at your first appointment. The place itself is very clean and bright. It was quite pricey but that's not unexpected since we wanted the typical show cut on our bichon which takes a lot of skill and time plus I wanted to keep her fur relatively long. It took just over two hours and we were so happy with how it turned out. This is the best haircut she's ever gotten!

Had to take my poor little guy to the vet after their groom. I've been told the cyst popped but…read morethey clearly weren't looking and shaved it off as the dog was bleeding profusely when I picked him up. They clearly don't care and I'm never going to bring him back again!

Kuzco's groom was 10/10 ... he smells so nice and clean and his fur is softer than ever :-)read more

We bring our poochon here and we love them. They offer daycare so it's extremely convenient for us:…read moredropping her off in the morning, go to work and pick up a beautifully groomed, fluffy dog in the afternoon. Plus our girl doesn't have to spend long hours in a cage. They shaved her for the summer and even with a short haircut she never showed signs of skin irritation of any kind. They follow instructions on what you want and check with you when you pick them up. They are nice and professional and the best part... the prices are very reasonable!

Thanks to yelp reviewers and gave recommendation about Zen Dog Services. I actually took my toy…read morepoodle there on her 1st grooming session. Sarah did a great job! She asked some questions and also explained everything that she will do. I told her I want the teddy bear style. She was very sweet and gentle to our pet. After the grooming session our pet turned more adorable with her new hairdo by Sarah. If you have a car, there is only street parking.

Zen Dog was a great spot for my puppy's first grooming experience! The groomer was really thorough,…read moreasking a lot of questions about length of the trim in different areas. The staff were really friendly and accommodating. My dog had fallen ill the morning of her original appointment so we had to head to an emergency clinic and the staff were understanding with the short notice. I know some places charge you with less than 24 hours' notice so was super relieved this isn't the case at Zen Dog. They were able to slot us in the next day when I called in, which was really appreciated. The store is also really well stocked on both the first and second level so there was a lot to browse through. I will definitely be back and recommend this place to others!