I have a bichon frise and took her to Guau for a grooming. Booked online and FYI they asked to see proof of rabies vaccination at your first appointment. The place itself is very clean and bright. It was quite pricey but that's not unexpected since we wanted the typical show cut on our bichon which takes a lot of skill and time plus I wanted to keep her fur relatively long. It took just over two hours and we were so happy with how it turned out. This is the best haircut she's ever gotten! read more

Guau Pet Grooming Spa - Bichon frise grooming - Pet Sitting Near Me - Markham, Ontario

Had to take my poor little guy to the vet after their groom. I've been told the cyst popped but they clearly weren't looking and shaved it off as the dog was bleeding profusely when I picked him up. They clearly don't care and I'm never going to bring him back again! read more

Guau Pet Grooming Spa - They cut my poor dog - Pet Sitting Near Me - Markham, Ontario

I came here with an appointment today at 1:00pm for the first time. Not disappointed! I was greeted by friendly staff/ owners. You'll need their certificate of vaccinations and stuff for them to keep a copy of upon first time. My main concern was how the groomer would treat my puppy. Everything else comes second. They really treated my puppy with great care and you can tell they care about their job. I was told to come back at 4:30pm via text message to pick her up. That's a good 3.5 hours of getting cleaned up. Most places spend only 2.5 hours on her max. Her hair was fluffy and smooth like never before. I was so amazed! I asked them to keep the hair on mouth/nose area longer ( so she looks more like a teddy bear )but they trimmed it a bit shorter than what I would have preferred but I don't really care. Hair condition on fleek! She's around 8 pounds heavy and 8 months old - miniature poodle. The price came up to 75 plus tax which is 15 more than what I've been paying but that's okay too because when I went to pick her up, she didn't want to leave! She was having so much fun. So worth every penny. But she was still left with a lot of hair on her body. No biggie. I also saw on their website that you get 5% off if you book monthly appointments. Great perk for loyal customers. read more

Guau Pet Grooming Spa - Fluffy can I? - Pet Sitting Near Me - Markham, Ontario

Highly recommend! I brought my pup here and he came out looking happier than when we left him! He was soft, the cut was cute, ears and nails were perfect! Couldn't have asked for more. They take their time. So professional and I absolutely will be coming back!! read more

Guau Pet Grooming Spa - 10/10 would recommend and definitely coming back!!! - Pet Sitting Near Me - Markham, Ontario

I brought my dog here a few times for grooming and he always leaves looking like a new pup! The booking is done online and is quite straight forward (no miscommunications over the phone). They always ask me how I want my dog to be groomed so there are never any surprises. My dog is always happy to see Lupita as they do their best to make him comfortable. Pricing is on the more luxurious side. But it's justified with how much care and patience they put into the grooming. They also have doggy perfume/cologne which keeps Jasper smelling fresh for a long time (: read more

Guau Pet Grooming Spa - They gave Jasper a bow - Pet Sitting Near Me - Markham, Ontario

I really like this groomer! Was my first experience with a groomer for my bernese mountain dog puppy. I took him at 4 months old. It was important to me to have my puppy not kennelled waiting to be groomed and obviously to not be man handled. The staff (owners) were so supportive and friendly towards him. They did a wonderful job and were so gentle with him. When I came back after the grooming session, my puppy was happy and his tail was wagging. They didn't put him in a kennel. He was out and about waiting for me to pick him up after the groomer. They do appointment to appointment, so no dog has to wait. They took free pictures of him in the bath and after the bath! I was surprised and pleased at that! They were great for advice on how often to bathe my puppy, chuck. (I asked) We were bathing him too often. Brushing everyday is best they offered. And 1-2 baths a month works. We've been doing that and his coat has been amazing! They recommended grooming about every 8 weeks for him. Can't say enough good things. The staff were not pushy on products or what I should be doing, they were very polite, professional, kind and you can tell they love dogs/animals. I'm going back again this week and I trust that my dog will be in good care while I am not there. The price is what I expected to pay. I believe it was about 80$. You pay for what you get - quality and your pets well treated. read more

Guau Pet Grooming Spa - Pet Sitting Near Me - Markham, Ontario

My absolute favourite new spot to take my pups! I found this place on Instagram (just randomly by typing in Groomer's Markham or Groomer's Richmond Hill) after not being very satisfied with my other groomer's. I have a very old Maltese (14 years old) who is now both blind and (mostly) deaf - due to this, she gets scared easily and needs reassurance. The groomers were more than happy to listen and even asked lots of questions about her, and wanted to know lots of details to ensure she was safe and sound during her grooming appt. This made me feel more trusting towards leaving her with them! The second pup is a very young French Bulldog (1 year old) who has never had problems with going to the groomers. He just needed his nails trimmed, and a shower. He was shedding a lot, so the groomers recommended that they do a skin massage to help promote blood flow - which sounded like something he would enjoy! I dropped both of them off at 2PM on a Friday (and made my appt very easily online) and went to pick them up (around 2 hours later). They were SO happy, and seemed happier than when I had initially dropped them off!! I'm SO happy with their amazing service, friendly attitudes, and most of all: the fact that my dogs were happier and more beautiful when i came to pick them up. This is my new go-to! read more

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GUAU is excellent! I've tried several groomers before finding GUAU, including Petsmart and some asian groomers in the Markham area but none of them come close to GUAU's service and facilities. Here are the reasons we love GUAU and why my furbaby Rikku is a regular client there: 1. One to one attention with your pet. Family run business with Lupita as the groomer, ensures your pet is well taken care of. 2. Lupita the groomer really listens to how you want your pet styled, and she gives advice and ideas along the way. No surprises when you pick up your pet, both husband and wife are very courteous and professional. 3. One of the best grooming facilities I've seen. Clean, modern, spacious. Even has a large dog bed and cushions for your pet to relax when waiting for a pick up, it really does feel like a doggie spa! Thank-You GUAU from Rikku and family :) read more

Guau Pet Grooming Spa - Pet Sitting Near Me - Markham, Ontario

I would like to preface this post by saying I have always relied on google reviews before trying a new place whether it be restaurants or shops and never have I encountered something where the reviews are near perfect and yet from my personal experience it is far from. It does make one wonder how it got rated so high. I feel I have been misled by google. Took my puppy Bo Lo Bao this past Tuesday I had booked a couple of weeks ago. Was told over the phone it would be around $100. Signed a couple of pieces of papers before leaving the shop and advised Gabriel (the owner/groomer) do not cut too short. Got a text about an hour an a half later saying he's ready for pick up. I almost cried when I saw my dog because his hair was so short and cut to almost to his skin. The bill presented to me was $180. Why? Was told my puppy was matted and was he was not cooperative so these are the extra charges. Please bare in mind this is a small Shitzu/Maltese mix. A small dog. How much matting and how much trouble could he have caused? Should I pay a surcharge? Maybe. $80 more? I don't think so. And to just bill me without texting or calling me in advance to advise or even to ask if I would like to continue.. is not only wrong but it is unethical. $198 was the total because stupid me, and I cannot forgive myself for this, is that I even tipped him on top of that ridiculously bad cut and extreme price he charged me. We belong to a group of dog owners who meet up daily and I wished I spoke to them prior to taking my dog because there were not one but three people who told me they experienced something similar and would never go back. So it does make me wonder how many more people in our neighbourhood have been scammed by this establishment and how they are rated so high on google. Go if you must but I, like the people I have talked to, Guau will not make another dollar from me. read more

I really like Guau! I've been coming here since my dog was a pup, I think ever since '16. They really care about your dog and they treat them like family. My dog is a Pomeranian and he has a double coat and they always do a good job cutting his coat! I always want it on the shorter side, but they are careful not to cut it too short as it will damage his coat. My dog always comes out looking like he's made out of 3 balls because he's so round lol. Would recommend to anyone looking for a a groomer they can trust! read more

Guau Pet Grooming Spa - coco, 1 month after haircut! - Pet Sitting Near Me - Markham, Ontario

Very friendly and welcoming staff! Took our dog Sadie here for her first time. Even got a nice photo of her afterwards. When we picked her up she was excited to see us. Her coat was very shiny and soft when she got home. Would definitely recommend this place. Reasonably priced! Definitely coming back read more

Guau Pet Grooming Spa - Pet Sitting Near Me - Markham, Ontario

My first time was a success! I have a Pomeranian that I'm extremely picky with when it comes to cutting his beautiful hair. I have been going to Wendy at Spaw Boutique since he was a baby but due to moving had to find a place in Markham. Lupita and her partner were nothing but caring, friendly and extremely attentive during our consultation prior to the appointment and she did exactly what I wanted. The salon itself is brand new clean and very welcoming. I highly recommend Guau and will be returning! read more

Guau Pet Grooming Spa - Pet Sitting Near Me - Markham, Ontario

My boyfriend and I have been bringing our shih tzu Reese here for a while now and will not go anywhere else. The owners are amazing, sweet, talented people who truly care about the animals. We request a round, doll-like cut for Reese and they never fail to accomodate our needs :) It takes about 3 hours min to 5 hrs if they are busy but rest assured it is worth it as they really put their all into their work :) read more

Guau Pet Grooming Spa - Shih tzu - Pet Sitting Near Me - Markham, Ontario

We love Guau! Incredibly professional and kind. Family run and keen on every detail. It is so great to have a groomer like this in Markham!

I brought my little girl Kipz here for the first time today (2yo, Cockapoo) for a full premium doggie spa package. I've always groomed her myself in the past, but wanted to spoil her a little bit and I am absolutely glad that I did! First of all, it's important to know that Guau is by appointment only which I originally didn't realize, but the owner Gabriel was able to accommodate me in for the day because of an opening in the schedule. We did a quick consultation to make sure that she was up to date on all her shots, and we talked about what style of grooming I wanted for her. From there, I left her in their care and they texted me a few hours later letting me know that she was ready to be picked up. When I came back to pick her up, I was greeted by the cutest and softest looking girl I have ever laid eyes on! I used to think I did a pretty good job grooming her myself, but this was on another level. Definitely earned this 5-star review, and I'll definitely be bringing Kipz back for more doggie spa days in the future. Thank you Gabriel and Lupita for taking care of Kipz, and I'd definitely recommend Guau to anybody looking to treat their little companions to a nice day at the spa. In terms of payments, they accept all major credit cards as well. read more

Guau Pet Grooming Spa - Kipz, 2yo Cockapoo girl looking pretty after being treated to the premium spa package at Guau - Pet Sitting Near Me - Markham, Ontario

Took my 10 year old shihtzu for the first time and it was amazing. Paid for the full grooming spa and she came home perfectly pampered! Will definitely bring back my dog and also recommend this spa to pet owners. Amazing price too read more

Lupita has been grooming my boss' 15 year old golden retriever, Misty, since last winter. The wash, cut and care are at a standard way beyond expectations. I will happily continue using GUAU for all pet grooming needs and I'm very happy to let anyone who asks, how wonderful they are. read more

Loved the experience at Guau. From the appointment booking process until picking up our pup, Lupita and Gabriel did everything to make sure my anxious pup at ease at all times. They gave us lots of advise to help groom mo at home. Will definitely be coming back from now on. read more

We love bringing our dogs to Guau pet spa! They always come out so fluffy and soft and of course, adorable! Lupita and Gabriel are super friendly and professional and their quality of work is always kept at its best! Highly recommend. read more

Best groomer! Super friendly and informative! Would definitely come back and recommend!

We're up in Markham visiting family and our pup Ruby needed a grooming session BAD. Ruby usually gets groomed every two to three months but we had let it go a little longer than normal and her winter coat was really weighing her down. The team at Guau was great. They're super friendly and handled our anxious dog very well. Ruby left feeling super fresh and looking VERY nice. Great cut perfect for summertime. Her ears look SUPER cute. They also gave us some helpful tips for upkeep which we really appreciated. We're very happy and will def visit Guau again the next time we're in town. read more