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    Pet Styles

    3.9 (10 reviews)

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    Doggie Delight

    Doggie Delight

    (9 reviews)

    Burnhamthorpe

    I was looking for a groomer in the mississauga area since we moved and had yet to get our husky…read moreprofessionally bathed and brushed. We're usually quite picky when it comes to husky grooming, only because we've read horror stories in online forums and the like! i found doggie delight from a Yelp search and used the request a quote / message the business feature and they were SO quick at responding and answered any questions i had. communication was super straightforward and they were incredibly responsive, especially considering i messaged them close to the end of their operating hours. the day of the groom was also really simple and straightforward! i was given a rough estimate on when our pup would be ready, but the person at the business also told me they'd text me when she's done. i think they did a great job with my pup and she didn't even seem to be too scared to be there either! unfortunately, i forgot to take pics when she was fresh out of the groomers, but they definitely did a great job and didn't do anything i was worried about! we'll be booking here again next year for our husky's annual professional groom! (don't worry, we brush and clean her at home too lol)

    My Mother took her beloved boxer to Doggie Delight many times for bathing and nail trims. Aries is…read morea nervous dog in these situations but was always calm when we picked her up, which speaks volumes. When my Mum passed away, Beata, who works at Doggie Delight, actually adopted Aries, where she still lives happily with their family. Now that is love for your client's pets..!

    Nice Diggz

    Nice Diggz

    (23 reviews)

    Etobicoke

    The service has declined. On Saturday march 14, I brought my…read moredog who is now 16, vision impaired and clinically deaf in for a full groom which includes ear cleaning. He has mild mobility issues which comes with age and the owner was trying to get him to follow her on his lead down the stairs?? Watching, I reminded her that he is deaf and nearly blind. So she carried him down. Within a couple of hours I received notification he was ready. In the past, his groom took 3 hours. We are fairly regular customers. On arrival, I paid the full amount and tipped before seeing him. At a glance, he looked good! I did not notice his ears were not even touched until we got home. About 90 minutes had lapsed. So I called Nice Diggz and left a voice message advising that my dog's ears were missed and for someone to kindly return my call so we can arrange to correct that. No one returned my call so on Thursday morning I rang the groomer and recited my reason for calling, stating I had left a message from Saturday afternoon. She immediately responded saying there was no voicemail from me! No apology. Just defensive. This was not the first time some part of his grooming was missed either. The time before we picked him up he still had build up from tear ducts under his eyes. He is a white Cockapoo with brown markings around his eyes and back. He has many skin tags which scab and fall off. I bath him weekly at home to maintain his back end. He's had the skin tags with a little more each year since he was about 7. Previously he'd been returned to me clean looking not with the a few of the scabs debris visible. It looks unfinished. It had occurred the three times. I had been taking my dog there since he was two. Different owner at the time; one who I found personable. I know that everyone can't be the same but I won't tolerate rudeness be it blunt or insinuated. At this point I was wondering if I would bring my dog here again. Our relationship is transactional. In my opinion the service has really declined. The hair cuts are fine but the last few visits, the service as requested was incomplete. If you're not sure you'd have to ask seeing as you don't keep notes or have the same groomer doing the session. What was also missing on Thursday was an apology for the inconvenience. I asked the owner if there were new hires. She said no. I let her know that I felt the service had declined as we had to come back and I usually get a lift from my friend or taxi over. She said she had no notes of any of the incidents I mentioned. I was in disbelief. Like a hair salon, how would you keep track or be on top of and physical changes or incidents with your clientele? Hello!! Because nothing was documented does not mean it didn't happen! I sensed she was getting defensive as I shared my take on what the service had been like in the past. I mentioned again that no one returned my call from Saturday afternoon. She claimed she didn't receive any voice mail from me. Rude and dismissive! I mean I've only been calling the same number to make appts for years. If I don't get through, I'll leave a message or call again. Deflection is a go to tactic used by those averse to criticism. She then asked how old my dog was and began keying in notes. Wow! Unimpressed, I told her and how long we'd been coming there - since the previous owner had it when my dog was two. Erika was the owner. After a few minutes the young lady who had initially groomed him brought him upstairs. She said nothing. Just stood there - like a statue. Not one word of apology for her mistake. Note the owner said nothing either but you could feel the tension. I was not trying to get money back or cause a fuss. Anyway I needed to get out of there as I had to et back to work. I felt as though I was the sane person in a twilight zone episode. Word to the owner; you are in a service industry. Professionalism and accountability matter. An apology helps if sincere. Own it! Please.

    Booked an appt. for Tues at 3 and specifically asked not to have this groomer named G to do my dog…read moreas he doesn't do a nice cut on her. Arrived at the Dundas groomer and found out G was doing her and the person who was booked to be her groomer was Manager so she was not going to groom my dog. Very disappointing and waste of my time as I have to medicate my dog before grooming. I have been going to this dog grooming salon for years but I find the service not client oriented anymore and this so called manager for the day need a refresher course in public service. Will look for a better dog grooming company who honor commitment and responsibility.

    Pet Styles - groomer - Updated May 2026

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