I was a little hesitant about getting my cats shaved, but honestly... best decision ever!!…read more I'm having a baby any day now and knew I wouldn't be able to keep up with all the pet hair that comes with having two cats (and a dog). Who has time to vacuum every day with a newborn? My cats won't let me near them with a brush, so grooming them myself isn't an option. I looked up cat grooming on Yelp and Posh Pooches came up as being one of the most reasonably priced options. I emailed them for an appointment and got in the next day! Debra and Dave were soooo nice and I could tell they really cared about our cats. The best part is that the cats have been super affectionate since their cuts, like it was such a relief to get rid of all that fur. My female cat in particular is very skittish...I was expecting her to hide under our bathtub for a couple days after we got home (like she does when we take her to the vet) but she was rolling around on her back, being frisky and following us around all night. I thought this would be a one-time thing until I could start resuming my daily vacuuming routine again, but based on how much my cats seem to love their new haircuts, we'll definitely be back. (Just a reminder -- if you ever let your cat outdoors...which you shouldn't, but if you do...please don't ever shave them. Their fur protects them against the sun and elements. My cats are never let outside.)

I've been recommending posh pooches to my friends with cats. Posh pooches was very flexible in…read moreterms of when I could bring in my cat, they made the scheduling very easy by responding to me by text. They were also very fast at the cut, bath and nail trim, and I loved the results. My cat looked amazing. Last but not least, they charge one of the most competitive rates you'll find out there.

Our dog Lucy has been a client of The Dog Wash since April 2022, with 9 pre-booked appointments…read morescheduled a year in advance. We have always been reliable and punctual with drop-off and pick-up times, paid the agreed-upon rate provided by the owner and we were offered the option to pay in cash to save on the taxes. The price increased from $77 to $85 in July 2024, a 10% increase for all customers, making my total cost of $100 per appointment which included a $15 tip for the staff. This payment arrangement remained in place until Lucy's last appointment on July 5, 2025. On Lucy's last grooming appointment, my daughter went to pick her up and was told that the grooming fee had increased to $97 from the usual $85. When my daughter questioned the significant increase, 14%, the owner defensively explained that the price for dogs weighing 17-25 pounds is $97, not $85, and since Lucy exceeds 17 pounds, that would be the new rate. However, my dog has not weighed 17 pounds since August 2022, so it took them 3 years to weigh her and realize she weighs 25 pounds? When I contacted The Dog Wash to ask why I wasn't given any prior notice when they discovered their mistake, Angela avoided addressing my question. She proceeded to tell me that the increase had already been applied during my last visit on May 31st, so why was I complaining now? I told her that I was not informed about the price increase during the last visit in May and only became aware of it during this appointment in (July). She became defensive, and started accusing me of yelling at her during our brief 1-minute conversation, which I was not, and abruptly ended the call. I attempted to call her back 2 more times to try to communicate with her, but despite my efforts to discuss the situation, she informed me she was cancelling all the remaining bookings and hung up on both calls. The total duration of the 3 calls I made to her was 2 minutes and 8 seconds. The owner of this establishment failed to acknowledge her mistake and showed disrespect, rudeness, and a lack of accountability. Despite paying $100 for each appointment, she accused me of being privileged and ungrateful for allegedly underpaying her. The error was on her end, not mine, and she was not losing any money; it was her staff missing out on their tip. In one year, we were increased 24%, $8 last year and $12 now, $20 and the owner didn't feel the need to call me to let me know the discrepancy. The negative reviews highlight the owner's lack of empathy and disregard for customers. Her mediocre customer service skills reflect poorly on her professionalism and emphasize the importance of basic customer service skills. I wish The Dog Wash all the best and hope Amgela work on improving customer service and communication with both existing and new clients going forward.

This was my first time at the Dog wash Best groom for my…read moreShitzhuh who can be a little hard to groom. Perfect spa day for Our pup.

Elsie and her team never disappoint, my fur babies always look impeccable one they are done!…read moreWouldn't go anywhere else.. best dog groomer in the city!!!

We have used this Spa since 2021 and our Poodles are groomed to perfection each and every time by…read moreElsie and her team. From the first time we dropped them off, Elsie took her time to understand the style we wanted to achieve, and she has delivered on that. Furthermore, they always check for any issues in the ears, mouth, and general coat health of our dogs and communicate any concerns they have immediately. We love the results, and are often stopped in the street with complements on how well groomed our dogs are.

As many other customers have testified, this place is the real deal. We went to Old Mill Dog Spa to…read morehelp us restore our Golden Retriever pup's beauty after highly unfortunate topcoat issues elsewhere. Our pup, who is normally visibly anxious and scared by grooming dryers and tools shocked me by instantly bonding with Natasha and happily exploring the facility with her. It was extremely clear that Natasha not only understood different dog breed requirements, but was passionate about celebrating each dog as an individual. This was the first time I had a groomer explain clearly what she was going to do and I left feeling my girl was in great hands. When I returned my pup didn't even notice me as she was happily prancing around and being loved-on by the staff. What a change from the dog who used to be sitting anxiously waiting for me. She was truly content. They also showed me videos of her during the groom smiling calmly during her blow dry (I was shocked) and beaming while sitting in the tub. She came back properly groomed with her topcoat fully in tact and her undercoat having had the old fluff *properly* removed. She went above and beyond to blend the old issues (obvious cut marks) and my girl looked beautiful. Now we are on the right track to her beautiful natural coat growing out as best it can. We received a wonderful, descriptive 'report card' that detailed what was done at the appointment and how she handled each step - no anxiety this time! She even took the time out of her evening to send me an email with her recommendations and links for products that would help us restore and repair her coat from the previous damage. We have definitely found our new groomer and it is such a relief to have my dog in good hands this time and going forward. THANK YOU!

I made an appointment and arrived…read more I was travelling via train to get here. She was fine to groom my dog until I asked about going to get a coffee and then come back to waiting room. I had no where to go and Natasha refused to allow me to sit in the waiting area for my dog to get groomed so she refused to groom. I even said that I would go for a walk towards the dollar store "she says no I'm making a decision not to groom". Natasha seemed very entitled in the way she spoke it was extremely disgusting. Waist of time! Highly suspect! Odd not to be able to sit in a waiting area. She clearly has no respect for anyone else's time. That's speaks volumes.

amazing service and my dog looked absolutely awesome. the place is very nice and inviting. the…read morestaff is very professional and the groomer was very gentle with my (older) dog. very good prices too! the Barking Lot is my got to groomer! and the offer day care too. Go take a look and you will not hesitate to chose them Diane

From the owner: Choose The Barking Lot for an experience that goes beyond dog care services; we create a community…read morewhere your dog can feel at home. Our facility boasts generous areas designated for play, social interaction, and relaxation; all while being overseen by trained professionals in completely secure settings. The Off-leash Dog Park is right on our premises and offers a spacious outdoor space where dogs can play freely under the watchful eye of our staff. With a focus on hygiene and expert care, the daycare strives to foster a secure and pleasant environment for all dogs, whether they are visiting briefly, staying for an extended boarding period, or taking advantage of our various grooming services.

Ellen always does a great job grooming my sweet girl who is a mini goldendoodle. They can usually…read moremake appointments / fit you in pretty quickly, and they clearly love dogs, and treat them all very well while they're in their care! I would definitely recommend Ellen's for your dog grooming needs!!

I booked my dog for a grooming appointment and realized I forgot to…read moreMention something. When I got back, my dog had one shave line and was sitting alone on the grooming shelf while Ellen took in a cat to cut its nails, a walk in during the appointment I booked a month in advance and paid $80 for! When I picked up my dog, I noticed he was scratching a lot so I decided to give him a quick rinse and he was covered in fleas. Ellen does not clean between walk ins and other pets so it's only a matter of time before something like this happens. I didn't want to upset Ellen (we all know how hard it is finding a dog groomer in Toronto) so I didn't mention the cat but, when I walked in an hour later (unexpectedly) Ellen was doing another 2 nail cutting walk ins!!! I don't know any business that charges $80 an hour- yes my dog was there for over an hour but minus the 3 walk ins I saw and some I might have missed, she makes it appear she's working on your dog for a while but she's actually making your pet wait. Very sneaky Ellen but I see you!! After the fleas, walk ins and a totally uneven hair cut, I will not be back.

"New" Pet Valu has it has been relocated to this bigger unit at the same plaza…read more Spacious with huge selections of holistic and organic pet food.. if you are confused, talk to the staffs, they would able to give you some suggestions. Toys.. a whole wall full of toys for your flurry friends... if you are confused, bring your pet, they would able to help you to pick a few that they like. Grooming service also available.. if you prefer to DIY, this location has a "Self Serve" Dog Wash with 2 bays... Great if you have one of those big and hairy dog, as you can make the messy here, instead of your own bathroom. And for my dog, he probably prefers some of those snacks... but they are all healthy choices... I wondering if he would like those raspberry gluten free wheat free oven baked cookies?

I left my pet for grooming yesterday and he came back home with a lot of bruises on his belly. They…read moresaid everything was fine during the grooming work and when I called later to complaint, they just gave me the number of the professional who took care of my dog (Rebekah). I called her she said she was not aware of the situation... Never again! (Please check the picture on the photos session!)

Truly so happy I found her! She's so caring, kind, and loving to my sweet pup (he's very nervous…read moreand scared, even at 5 years old). She's wonderful!!! Keep in mind she accepts cash only. Her prices are very fair! I pay $65 + tax for my Havanese puppy. She treats my dog with so much love, I truly am so grateful I found her! I always book with her every 5-8 weeks in advance, when I leave my appointment. She gets booked quickly, because she's so lovely. Happy to keep coming back to her :)

Ferguson had his first visit here for nail clip/file. Hannah was extremely patient and spoke to…read morehim like a little sweet boy. we are very pleased with our experience

We brought our cockapoo here for the first time. Couldn't be happier! They were really responsive…read moreto my inquire about an estimate for the groom, and they actually stuck to the price that they quoted, unlike other groomers. Super straight forward with how we wanted our dog to be groomed. Will definitely visit again!

Upon taking our dog here, they would cut three of his nails far too short to the point of him…read morebleeding. Will not be returning.

Excellent, reliable and trustworthy people that treat your fur baby like their own family. Have…read morebeen a customer for over 7 years. Trish always is 'on it' if she sees my old girl needs a pill or a massage while providing her regular walk or sometimes daycare. I can count on them to be there when we need them. Whatever I say here can't possibly describe how important they are to us. If you are looking for anyone to help out with your pets, look no further. They are the BEST!

From the owner: Serving the Etobicoke PAWpulation. Group and private dog walks, in-home pet sitting, puppy and cat…read morevisits. We are your Etobicoke dog walker. Certified in Pet First Aid. Bonded and Insured.