Mike, Alison and the entire team at Grassroots K9 cannot receive enough recognition! Beyond the…read morebasic dog training needs, Mike and his team continuously set up there clients like myself for success above and beyond our basic training goals. With a strong, educated background and a terrific teaching style, they gave myself and my K9s the arsenal of knowledge we needed to navigate everyday life with high energy, working dogs. You won't be disappointed!

We took our dog Jasper to PetSmart for grooming on July 17th at their AIRPORT ROAD Location, and…read morewe've been living a nightmare ever since. When Jasper came home, he was not himself at all quiet, withdrawn, and clearly in pain. Over the next day, we noticed raw, irritated skin all over: his scrotum, around his anus, underside of his tail, left armpit (axilla), and near his belly. He had several small cuts that had already scabbed over, and he's been constantly licking those painful areas, especially his scrotum. Our vet diagnosed him with a moist skin infection (moist pyoderma) caused by grooming-related irritation. He now needs medication and follow-up care. The saddest part? His toys are still in the same spot they were the day he left for grooming. He hasn't touched them since. He's completely changed -- emotionally and physically. HES SHAKING!! After we contacted PetSmart, the store manager called and at first agreed to refund the grooming service. But then, she denied everything, claimed it wasn't their fault, and told us someone would follow up with us. It's now been well over 48 hours -- and we've heard nothing. We've sent photos, vet documentation, and even requested surveillance footage, and have been met with complete silence. The groomer blamed Jasper for "being difficult" instead of taking accountability. Yes, we signed a waiver -- but a waiver doesn't excuse injuries, infection, behavioral trauma, or $600+ in vet bills. We gave them our trust -- and they gave us a dog who came home hurting. If you truly love your pet, do not take them to PetSmart for grooming. We are devastated and doing everything we can to help Jasper heal.

Don't like the new hours. This location used to be much better and open until 9pm. That is not…read morelong enough. Also, I have heard the new manager is not good to many of his employees.

I have a 14 month old miniature schnauzer who made it very difficult for me to allow people into my…read morehome, and to walk by people on our walks, as she is very people reactive. It was embarassing daily when she barked and lunged at people for no apparent reason. I had my first 2 hour lesson with Jason last night, and the difference I can see in my Teeka already has made me enjoy our walk this evening, instead of me feeling uneasy of her reactions towards people we pass on our walks. I would highly recommend Jason as he was able to assess my dog's unwanted bullying behaviour as "guarding me" in my house and in public. He showed me how to take control at home, and and on our walks. I look forward to our next 3 sessions and a calmer and socially graceful pup.

Jason is the puppy whisperer. It's as simple as that. He understands dogs and dogs understand him…read more My puppy is my first dog and I had no idea what I was doing. My fear of doing the wrong thing was affecting my dog and was making me an ineffective dog owner. Jason corrected my behaviour so that we could correct my puppy's behaviour. She's 6 months old right now and is a very relaxed and well adjusted pup. Nobody ever tells you just how much work having a puppy is and Jason put my mind at ease and gave me the confidence to take her out and not over react to situations because now I KNOW that she will come when called. With Jason's help I learned to enjoy my puppy and everything that comes with being a puppy. I realize that her puppyhood is short lived and I am enjoying every minute of it. Within my first meeting with Jason I learned the basics of what to do and what not to do, what dogs need in order to thrive, (and no, it's not just bones and love) and how to properly communicate with my dog to let her know what I want from her. Trust is key in a relationship with your pet and I wouldn't have learned that without Jason's help. No amount of reading puppy books or talking to other dog owners will give you the in depth knowledge and hands on experience that Jason will provide. If you're doing something wrong, Jason will tell you and understand that this is what's best for your pet. Mango and I both love Jason and would highly recommend him to any old or new pet owners. Thanks Jason, see you at the dog park!

Very happy with how they handle the training and how good they are to take extra time and explain…read morethings. You can tell this is a generational skill set because of how easy and instinctual the dog training is for them. I'm a contractor and I'm passionate about what I do and I can see the passion and effort that comes from how they conduct their services. Most importantly, they're trustworthy and they care. These are people that know what they're doing and they're easy to deal with. I had to do a lot of searching and researching before I settled on them because I have a dog with a lot of issues and I love her to death. I'm very happy I settled on them. It ended up being the right choice.

THANK YOU! Thank you Mellow Vibes…read more We were referred here by a friend of ours who had a dog with aggression issues so we saw first hand what Mellow Vibes could do! Our dog, unlike most the dogs that I've seen in the reviews, is on the other end of the spectrum. Kaia is a 5, almost 6, year old husky/shepherd mix who has anxiety and fear and had zero socialization with the outside world and people. We adopted her at 4 years old and at that point, she was terrified of people and the world. Zero aggression, terrified of the world and a consistent flight risk. She would shut down when she saw people. If she could, she would make herself disappear from the world. Cowering, shaking, bolting, tail permanently tucked. Anything to get away. She couldn't function. We were having trouble bonding with her in the full year we had her because she was just so scared. Walks with her were full of dragging and bolting. She's pulled myself and my boyfriend over before when she was in a panic. She was incredibly stubborn with her commands. We eventually bit the bullet and contacted Mellow Vibes. They were the first trainer (and people in general) we talked to that did not judge what we did. The amount of times we heard from other trainers and people that we should not do this or that with our dog out of our desperation to build a bond with her (like letting her sleep on the bed with us or on furniture). They were the first trainers that understood where we came from and why we let her get away with certain things. We didn't feel judged for the first time or like we were being scolded. Instead, we got understanding and compassion. Paul spent 6 weeks with her. Let me tell you this, the amount of care and time he spent with her is astounding. Our dog was scared of EVERYONE but especially men, children and the elderly. Yet somehow, on our first meeting with Paul, she was calm. Paul kept us updated with her progress, pictures, videos, answering any of our questions or concerns. When it was finally time to pick her up, Paul trained us on his techniques of dealing with our dog's issues. We were met with a dog that listened to commands and when we did our walk with Paul, holy moly we were able to walk through the busy busy streets of downtown. Later that day, we were able to walk her through a busy park with so many screaming kids. We. Could. Never. Do. That. Before. EVER. She seemed to adore Paul, always looking back at him for reassurance and a bit of confidence. I almost felt bad taking her home haha. You could tell she was at ease with him and she was WELL LOVED in her time there. YOU DO NOT HELP A DOG LIKE OURS BY "BREAKING THEIR SPIRIT" OR ABUSING THEM. Now, I don't think our dog will ever be a people dog but we were taught how to manage her issues and she, herself, was slowly learning that people, objects, etc would not hurt her. At home now, she is generally a happier dog. More smiles, more tail wags, more following us around (she never wagged her tail or followed us around like this before). Mellow Vibes truly has helped her come out of her shell. They continue to follow up with us with messages, phone calls for more tips or to answer any of our questions. The rest is now up to us to keep up with the training and to continue to develop our relationship with her. You do not rehabilitate a dog like ours with anything but love, patience (oh so much patience) and compassion.

Matthew is a kind, caring man as well as an excellent dog trainer! He truly cares about the dogs he…read moretrains and uses reward based methods to teach them calmness and new behaviors that are useful and practical in day to day life. His dog, Titan, is an absolute sweetheart as well! A compassionate and caring duo! Highly recommend Matthew!

I have never met someone more committed, hardworking, and understanding than Matthew. He has came…read moreto the rescue a couple times for my dogs and I. Very knowledgeable and has a way of explaining things in a way where it's easy to understand and implement. He's passionate about what he does and it shows. He's definitely earned my confidence, trust, and gratitude; I highly recommend bringing your furry friend to him

We were at wits end with our 8 month old sheepadoodle Ozzie. 8 weeks of puppy training at another…read moreplace did nothing. Our dog was constantly pulling on the leash while walking, my wife's arm was always sore. We are amazed at the progress, we just completed a novice class. We now have a well behaved dog on walks and have the tools we need to correct any new issues. Thanks for saving our mutt from the pound, Eric !

Hate leaving bad reviews, but... this class isn't worth the money…read more In short: Too much talk much and not enough practice. Very little learned. In details: Eric tells a lot of stories and then runs out of time to let us run thru the exercise to make sure everyone got the concept. He isn't very friendly or approachable. Yells at people when they do it wrong, but doesn't say what they are doing wrong. The training room is large, but there are 10-12 dogs in there, so it feels very crowded. The acoustics in the large space is terrible, hard to understand what he is saying for normal people, never mind older people or those that English isn't their 1st language. Ridiculous late policy, claims you can't be 5 minutes late, yet he talks so much and repeats the same thing so many times, doesn't really matter when you come in. But sure, it's nice when everyone is there on time. Doesn't allow any dog interaction, as such people aren't able to chat either, so you end up standing there for nearly 1 hour listening to him, do a bit of practice and back out the door. For 10 weeks of class, very few commands are learned. Recall class was very weak, not a major emphasis as advertised. This might be a personal preference, but some people might want to know. The training feel fear based, or as he might say respect based, not a positive type of training. Physical corrections are harsh. All in all, too expensive, little practice, too little learned, Eric is too harsh with people and dogs.

We adopted a 6.5 year old black lab cross in 2020 and he had zero socialisation with other dogs and…read morewas barking all the the time out of anxiety. I am so happy to say that Kindred Moments training was available and that the trainer told us despite his age and hardships, that Lucky was a very smart boy. She taught him to leave it (very well) which helped him eventually live with a cat for the first time in his life and also to sit, stay and down. I'm so grateful for this company's gentle approach to dog training. I'd highly recommend her to everyone!! Lucky is 9 years old now and still remembers all the commands. Thank you.

From the owner: We have private lessons and group classes that teach: Puppy Training, Puppy Socialization,…read moreBehaviour Modification, Reactive Dog Training, Foundation Skills, Advanced Skills, Trick Training, Cooperative Care and more!