Unpleasant, dishonest, rude, controlling and very unprofessional dog trainer owner of Beyond The Leash K9 Training. It is unfortunate that dog trainer business is not regulated so anyone can start a dog training business. I read negative reviews about Beyond the Leash K9 Training business prior to taking our puppy there; however, I also read positive reviews so I gave him the benefit of the doubt.
Anyways, our experience was very unpleasant. Our 8 month old puppy was attacked by the owner's dog during a class under the owner's supervision and the owner lied about it, offered to give us a refund for the remaining classes, mailed us an unsigned cheque with a date 3 months prior, called me unwanted names in txt messages. So, in a nutshell, the owner claimed that he can practically do whatever he wants because of the signed contract (change/cancel pre-arranged make up lesson without advising the client). The owner will purposely irate you in order for you to take his offer of a refund and then later on advise you that the contract says no refund. Also, you will notice during his class how he always use this phrase 'IT IS MY WAY OR NO WAY'. Well, he also abide by this phrase in running his business. So, if you value your money, cares deeply about the safety of your dog and if you do not want to be a victim of the owner's abusive verbal name calling, I strongly suggest taking your business someplace else with a much more professional dog trainer where you will be treated professionally and most importantly, with respect as a paying customer.
He might be knowledgeable about dogs, but he is irresponsible with no business acumen, totally disrespectful of a paying customer, dishonest and quite rude in my standard. Our puppy suffered an injury close to her right eye (see my profile picture) and was traumatized as a result of the attack. This is the reason why our puppy pooped in every single class since after the attack. For those remaining dog owners in our class batch, this is the reason why we decided to leave the class once given the choice of providing us a refund for the remaining classes. Also as a side note, the $100 refund cheque promised to us was a complete lie. I've been told later that the contract says no refund. We should have asked him for a liability insurance prior to signing our puppy for training.
It is quite frustrating to deal with business people like Beyond The Leash K9 Training owner because the dog training business is not regulated. At least with other dog training places, you are able to escalate your issue to the manager or the owner if there is an issue. In this case, it is really unfortunate that this type of a business owner exist. I hope that our negative experience with Beyond The Leash K9 Training will assist other dog owners in hiring a more professional, responsible and respectful dog trainer. Thank you for taking the time in reading my review. read more