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PetSmart

3.6 (162 reviews)
Open • 9:00 am - 8:00 pm
Updated 1 month ago

Services - PetSmart

Private dog training

Bath and groom only

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Reviews With Photos

Leticia O.

I'm not sure if pet groomer Christina still works there but if she does I hope she reads this review or someone tells her. Our chihuahua Hailey loved Christina every time she did her grooming. Our dog was a senior dog and Christina made sure she was gentle with her. She always left her super clean and smelling good. The bonus was the cute little bandana she would put on Hailey. She looked cute! Sadly our furbaby Hailey passed away on 8/17/24 due to old age and other health issues. My husband and I recommend Christina 100%

Brittany T.

Thank you Dina for saving my baby's claws! We brought our baby in when her claws had grown a little too long and Dina grinded and trimmed them to perfection in addition to shampooing, brushing and drying. She came out looking and smelling amazing! Thank you! I wanted to give 5 stars but we had a bad experience the last time we came here. We booked for a Saturday afternoon and the email notification we got said it would take 1-2 hours but when we arrived we were told it would be closer to 3-4 hours and we ended up having to cancel reservations for a movie later that night. I totally understand that the grooming can take longer on the weekends but I wish they would let you know beforehand! Otherwise, everything else was great.

Santa picture
Ryan F.

Employees are very friendly and they always have food for my snake and dog in stock ! The prices are reasonable and easy to locate inside the store. WE APPRECIATED the santa pictures with my dog every year.I have them all.

Puddles after his groom session with Viola
Vanessa A.

I just want to say thank you to Viola! She is always so sweet, kind, and accommodating and our family truly loves her! We come back specifically for her because she always takes care of our babies and works with our busy schedules and that kind of care is hard to find in customer service! Thank you Viola for always making Pebbles and Puddles look their best! We appreciate you and all the hard work you do

After Christina bathed and brushed my dog.
Ann A.

I suggested for my daughter to have her goldenddodle (Maui) bathed and brushed by Christina A. At first she stated that there was a PetSmart that was closer to her house. After she compared the Yelp reviews, she thought that it was worth the drive to have their dog bathed and brushed in Rosemead. When she got home from work, she video chatted with me. She wanted me to see how Maui looked. He looked very fluffy. I was highly impressed with Maui's sanitary trim and very clean ears. The groomer that they previously took Maui to did not do a good job with Maui's sanitary trim and ears. Their previous groomer had excuses as to why she did not completely pull or shave the hair within Maui's ears. I am very thankful that Christina A. meticulously cleaned Maui's ears. At least now, Maui will stop scratching his ears. I would highly recommend purchasing PetSmart's Ultimate Savings Package promotion. I purchased 9, and will be getting 3 free. That is a monthly bath and brush for my maltipoo. My daughter also purchased the same Ultimate Savings Package for her goldenddodle.

grooming complete
Karen T.

Brought my baby girl here for some much needed grooming. She's shy around new people and does not like baths, yet the emloyees here handled her very well. They were friendly and gentle with her. The nail grinding was also done well. After the grooming was finished, I came to pick up my baby girl and received a pet assessment from the employee. I really liked this because it shows what grooming services were done and how my puppy behaved during the visit. The grooming salon is located on your right side once you go through the entrance of PetSmart. It's super easy to make an appointment online, which is great because my puppy will be back for more baths, brushing, and nail grinding.

Stephen employee who lied to me about being the general store manager refused to sell my 7 year old a gold fish

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10 years ago

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Ask the Community - PetSmart

Do they sell parrots? If so what is the price?

They don't sell parrots only parakeets!

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Review Highlights - PetSmart

“Every single person I spoke with (3 different groomers) were personable, articulate, and helpful.”

Mentioned in 5 reviews

Read more highlights

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I have been taking my toy poodle, nacho, here for almost 2 years. I have never been disappointed…read morewith the outcome of his grooming/cleaning. The place is very clean and always smells nice. Elsa (the groomer) is amazing, she is very kind and great with the dogs. I feel very comfortable leaving my little nacho there under her care!

I love Bluemoon! Elsa is so so friendly. There's a small language barrier because she mainly speaks…read moremandarin with some English but she understands me enough to nail my dog's haircut every time! I like to show her reference photos I find online of similar looking dogs and explain to her that I want my dog's fur "not too short but not too long" with teddy bear face. He comes out perfect every time and his legs are the perfect length every time. Before I leave, she always makes sure I'm happy with how he looks and adjust/trims if I am being nitpicky (me problem). I don't particularly like the fresh cut look because it looks too "clean" but he looks absolutely perfect in like 2 weeks when his shag comes back! I can tell how much she loves her job by the way she speaks to him. I've gone to many many many groomers in my 20 years of dog ownership and I am loyal to Bluemoon! She is really flexible with appointments and I usually call a week in advance to get an appointment and she always has availabilities based on my schedule. I drop him off, remind her what I want, and pick him up when she calls/texts me in about 3 hours! It's in a shared lot with other businesses like a laundromat and more but I've never had issues finding parking.

Ironmaya Pet Grooming - Best pet grooming in SGV

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Greeting, I started bringing my two poodles to Ironmaya in January 2026, and I've been very…read moreimpressed with their grooming services. They did an amazing job, especially with trimming their paws -- something no other groomer was able to do before. The team is very professional, and their customer service is excellent. Their AI manager is also impressive and helps handle calls and answer questions efficiently. I have returned multiple times and have always been happy with the results. Highly recommend Ironmaya for anyone looking for a professional and trendy grooming shop! Thanks.

This was my first visit to Ironmaya Arcadia, and unfortunately it was a very disappointing…read moreexperience. This occurred on August 12, 2026. When I picked up my dog Teddy after his grooming, I learned that the tip of his left ear had been accidentally cut during the grooming. There was enough bleeding that gauze/hemostatic material had to be applied to the wound. The staff acknowledged the accident and did not charge me for the grooming, which I appreciated. However, what disappointed me most was that the person who actually groomed Teddy did not come out to speak with me, explain what happened, or personally apologize. I understand that accidents can happen when grooming a dog. But when an animal is injured while in someone's care, I believe the groomer should personally speak with the owner, explain exactly what happened and what was done for the injury, and show genuine concern for the dog's well-being. Making the grooming complimentary was appropriate, but for me it did not make up for the lack of direct communication and accountability from the person who groomed Teddy. Unfortunately, for a first visit, this left me feeling very uncomfortable about returning. My main concern now is simply making sure Teddy's ear heals properly.

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Such care for ur pet.. very clean business. Great service. Michelle ,the owner listens to how u…read morewant ur pet groomed. Michelle is very sweet and caring. This is the cleanest operation I've been to over the years.

My bf bought a Groupon deal from them to give my medium-haired dog a simple bath and brush (their…read more"bath package"). For about $15 bucks, it wasn't bad. However, some things I noted when I took her: 1) It was dark in there. Heard a loud fan of some sort running. Felt more like a warehouse than a pet grooming facility. Fine, as long as they take good care of her. 2) The big dead cockroach in the corner upon entrance should have been a giveaway. Fine, as long as they take good care of her. When my bf brought her back, we noticed she had a deep scratch on her nose. NOT FINE. I understand accidents happen, but why didn't they mention it to us? She's not one to scratch herself or jump/claw at things either (older, suuuper mellow dog). The least they could do was give an explanation, but I called multiple times afterwards and they didn't pick up. I suspect they brushed her too hard and for whatever reason, brushed her nose?! Took her in this past Wednesday (08/28), but she already started smelling by Friday despite her just being home all day in between her short walks twice a day. I've definitely had better service and results. Won't be back. Be careful if you take your dog and always check him/her after you pick your fur baby up!

PetSmart - pet_training - Updated October 2026

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