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    PetSmart

    2.1 (68 reviews)
    Closed 7:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Pet boarding

    Full grooming

    4 More Services

    Pet haircut

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    PetSmart Photos

    From this Business

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    Reviews With Photos

    Ro L.

    All though this location isn't close to my home, I drop by every once in while because if I'm lucky, I'll get to watch the doggies play while they're at Pet Camp. I used to purchase dog food between PetSmart and other retailers, and have often found that PS has better prices on certain items. I wish they would send out coupons in the mail to offset some of the high prices on good dog food.

    joy v.

    This review is specifically for Jeff at the grooming salon. He has always been attentive and has a natural talent for people and dogs. Please keep up the good work! My little Billie is a half Chihuahua half Maltipoo. Her hair continuously grows and needs grooming about every 4-6 weeks. She's a bit skittish around other dogs, but Jeff puts her at ease. She always comes back looking phenomenal. Can't say enough about him. When I come in sooner than expected, he always asks if I'm happy with the cut and will make adjustment if I want something else. Only down side is that the grooming appointment is usually 3-4 hours long. Good time to go run errands, but not a quick cut by any means.

    Lawnyae W.

    BEWARE THE GROOMER AT THIS LOCATION I brought my dog in grooming the second time and when I picked him up his front two paws were bleeding. When o asked what possibly could have caused the bleeding, one of the groomers took him back to the vet. The vet can't back to say my dog chews on his paws because of allergies. Mind you my dog has no teeth and I have never observed him chew on his paws. The groomer was very nonchalant and showed no sympathy or care in regards to the incident. The person who groomed my dog was not even present for me to discuss what happened. I will not be bringing my dog back to this place. They get at least two stars because one of the ladies in the grooming area was nice and helped stop the bleeding. The store manager was also kind enough to offer a refund which I didn't take because it was the principle of the whole situation. My fur baby should be in the same condition as he was when I dropped him off.

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    3 years ago

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    2 years ago

    Slow in-store/ curbside pick ups. Rude employees. This is the worst Petsmart location I've been to.

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    1 year ago

    ordered a product to be delivered TWO days ago. was told Uber has it . Petsmart marked my delivery as completed. it is NOT!

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    2 years ago

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    Page 1 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    She's a bit skittish around other dogs, but Jeff puts her at ease.

    Mentioned in 4 reviews

    Read more highlights

    Cosmic Canine

    Cosmic Canine

    (61 reviews)

    Our boy Grizz did a 2-week puppy board and train at Cosmic Canine and came back more confident, a…read morebetter listener, and more treat motivated than ever Before enrolling, we had to get a free puppy evaluation with a member of their team. After meeting with Brad, we immediately felt safe and sure about leaving our puppy with them! They are such professionals and send daily updates on how the training is going. I'll definitely send him back for daycamp and board + training whenever I'm out of town! Thank you Brad & team for taking such good care of our little one!

    I cannot say enough wonderful things about Cosmic Canine! My baby Jack (a one-year old cairn…read moreterrier) went through Doggy Day School and was changed in all the best ways! He loves following rules and getting jobs to do. His manners have brought us even closer than we were before, which is really saying something because Jack and I spend every moment together. Now Jack goes to Doggy Day Camp four days/week. Jack has made so many friends! He loves playing with his trainers and practicing his manners. I truly love all of the staff and trainers at Cosmic Canine. They are very obviously dog lovers who love what they do. I appreciate that so much. They make me feel very comfortable and I trust them implicitly. They have helped me become a better dog mom and for that, I am forever grateful. I highly recommend any dog lover try out Cosmic Canine. You will be so impressed!

    Pet Paradise Plano Premier

    Pet Paradise Plano Premier

    (109 reviews)

    If you're a pet owner, you know that choosing a boarding or daycare facility isn't just a…read moretransaction--it's a trust decision. My family has been bringing our dogs to Pet Paradise Premier in Plano for nearly 10 years. Over that time they've cared for three of our dogs: Lily, our brindle sweetheart; Nova, my brilliant Catahoula rescue; and now Blondie, our playful pit-husky mix. Blondie currently attends daycare two or three days a week and boards there when we travel. Overall we've had many good experiences. The dogs get exercise, socialization, and the staff clearly knows them well. But the real reason we remain loyal clients is Wendy Hudgins. Over the years there have been a couple situations where things didn't go exactly as expected. Those moments are when you find out what a business is really made of. Wendy has repeatedly stepped in with professionalism, calm leadership, and genuine care. She takes ownership, communicates openly, and clearly cares about the animals and the families who trust them to Pet Paradise. There were times she even proactively called to let us know about something happening so we were never left wondering. That kind of accountability and transparency matters. To be very honest: if Wendy wasn't part of the team, we probably would have moved on. She is an incredible asset to Pet Paradise and exactly the kind of person you hope is looking after your dog. Thank you to the team--and especially to Wendy--for helping take care of some of the most important members of our family.

    WENDY is EVERYTHING. We are loyal. She lives for the wellbeing of these animal guests. So grateful…read morefor the care she's given my basset and beagle (RIP you crazy bastard). I'm very private. I do not leave online reviews, usually. Hence the fake name. But Wendy is exceptional. She seems like me, hyper, and so she keeps all balls in the air! Great person.

    Pappy's Pet Lodge - After surgery

    Pappy's Pet Lodge

    (20 reviews)

    North Dallas

    I hate to leave bad reviews, but something is going on here. My dog was bitten while doing doggie…read moredaycare on Friday. I don't believe it was playful either. This sounded like an aggressive dog situation. We have gone to this Pappy's for years (even when they were on Ohio), but I can't send my dog back there in good faith. No one from Pappy's has called to check on Summer and when they sent me a survey link, mysteriously, it didn't work they said they were having software issues. Anywho, they took her to a vet Friday after the attack (since we were out of town and she needed emergency care), but they didn't stitch her up. That was no cost to us, but they did still charge us for the boarding that should have been comped. We took her to her normal vet on Tuesday and she had surgery yesterday, stitches and a Penrose drain placed. $1800 out of our pocket. Also, a couple months ago, when we picked her up from getting groomed, she was acting like something was in her eye. The next day I took her to the vet to have that checked, and she had trauma to the eye. I don't know if that happened w the groomer or daycare afterward, but nothing was said to me on pickup and I gave them the benefit of the doubt that accidents happen. Now after this, no more Pappy's. I just don't get the feel that this place is professional and safely managed anymore.

    We've been taking our dogs to Pappys for years, but the quality and attitude of the staff has…read moredeteriorated and now become intolerable. I once thought they were the the best but now consider them amongst the worst. The attitude of staff is non caring at best and cruel at worst. Given the prices they charge one would think your animals are well taken care The last few times and (especially today) when we got them home at 3:30, they got out of our car and peed for nearly 2 minutes. It was clear the staff did not let them out to urinate for many hours. Horrible! The worst part; the dismissive, smug and "I don't give a d**m attitude"of the staff. No smiles, no greeting and no thank you. They are a miserable bunch to be sure. We really don't care about pleasantries but care a lot our about our dogs. For these reasons we will NEVER take them to Pappys again. Advice; you need completely new leadership and fire every one on the front desk staff and likely the people in the back who lock up dogs and don't even let them pee. I will be calling the city of Plano in the morning as an inspection is in order. If you care about your dog, Pappys is last place you should leave them.

    PetSmart - petstore - Updated May 2026

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