They provide a fantastic and safe experience every time and staff is super friendly and helpful!

I take my little boy to camp a few times a week and he loves it. We're always greeted with a smile! The drop off and pick up times allow me to go to work, run errands, and pick him up at a reasonable time for a great price. I typically do a package deal and find it convenient for when I do choose to drop him off. They also allow you to watch your little fur baby on the camera which is a huge plus! Highly recommend this location. read more

Camp Bow Wow Plano - They give you a welcome pack on your fur baby's first day! - Pet Groomers Near Me - Plano, Texas

I gave this place more than one chance to be good. 5 interactions involving all services. Absolutely nothing went smoothly, and I have great concern about the care my dog received. I finally got into the cameras the last day, it was rough to watch. Way over priced, and will dollar and dime you to death. Purchased the little intro packet. Had to fight for a refund of the bath given. They saved my card and charged me. Yes, I finally got it, but not without a fight. When I mentioned that I often review, I was given a free bath. There is an enrichment in the packet. When I dropped him off, I said we would use that and let him swim. Had to pay at pickup for that, the enrichment in the packet is nothing but some petting . Be nice if the communication was better here. In 10 drop offs and pickups I only saw the same person twice. Someone always training. There are many other options in The area, I would recommend this being a last option. read more

Camp Bow Wow Plano - My dog laid in the corner absolutely all day. They said he played all day. Top left corner - Pet Groomers Near Me - Plano, Texas

I want to like this place but I'm very hesitant about coming back. We dropped off our pup yesterday for her interview day and she's very timid by nature. While looking at the puppy cam, we saw the employee just blatantly ignore her while a French bulldog was clearly bullying and barking at her. There were so many dogs, sure, but couldn't he have been more attentive especially when this dog was barking incessantly? Luckily, I used my screen recorder to record the situation (Camp Bow Wow managers -- I'm happy to share for further inquiry) . I did call the camp immediately and they addressed it right there and then. I appreciated that. I was watching later and a female employee gave the dogs so much love, that I'm willing to reconsider going back. I do wish they talk to the employee (photo of the screenshot attached) to be more diligent when another dog is cornering a pup and harassing her. She was so scared you could see that she was backed into a corner. Moreover, another dog started humping the french bulldog and he didn't even pull that dog off of the frenchie! What the hell (I have this on video too). I am willing to give it another try given that I saw two other employees show much more responsibility but also considering other options like Wag / Rover. Overall, disappointed for my pup's first time experience. Also, there was one bowl of water in the back and they just let the dogs pee in the same area. They do clean up ASAP which is good - but I wished there was more time to go outside. My pup eventually went outside to take a breather and so I'm happy they eventually opened the door. Wished there were more spaces to accommodate more nervous dogs. Very clean and neat front desk area. Happy they have cams so you can check in on them -- just wished that attendant was more attentive or there were two at the same time with that many animals at once. read more

Camp Bow Wow Plano - Still holding another dog and watching as my pup was being barked at aggressively (top left: cornered terrified puppy vs French bulldog) - Pet Groomers Near Me - Plano, Texas

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Response to April: April, it is obvious that you were not listening to my husband and I as we were speaking to you, but instead just figuring out a way to respond, just like your response here. The collar is NOT new. He has worn it for over 6 months at home, all the time. We told you he wears a training collar as well. This is only when we are training him. The collar that he wears all the time was in a LIKE NEW condition when we brought him in there and in a matter of 6 nights, it was brought back in the disgusting condition along with a very bad rash on his neck. If we paid you extra for extra attention, then I find it hard to believe that nobody noticed the rash on his neck, elbows, and legs and nobody thought to notify us about it. We asked for the extra activities over the phone. The person we spoke to didn't let my husband know it was only for 15 minutes after he told them that we wanted him to play for at least an hour a day. That should have been said. Yes, you did decide to let us keep him there away from the other dogs even though he did not harm any of the other dogs. Let's be real, none of you are dog behaviorists and actually know when harm is being done hence my dog's condition in your facility's "care". If somebody had told us your facility couldn't have handled our dog, we would have had somebody pick him up. You had a list of those people who were able to do so. But you decided to just take our extra money and that it was okay that my dog came home with all these issues. Oh, in addition to the existing issues I've already noted, he is now barking more than he ever has before and is not eating in the mornings. You can pour out all your excuses and try to blame it on my dog, but again, he has stayed at a different facility and never had problems. This is even more disappointing that you're trying to save face instead of accepting responsibility for the abhorrent "care" my dog had at your facility. Shame on you. read more

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We boarded our goldendoodle here over Thanksgiving and we had the absolute worst experience. The first day she was there I watched her on the cams to see how she was doing. There was a male dog in her play group that would not stop mounting her. She kept going by the worker, but he was too busy talking to the worker in the other play pen that he never noticed and eventually the male accomplished his mission and "finished" the job. I was horrified watching the whole thing go down and the worker doing nothing to stop it. When we picked her up she was a mangled mess. We paid extra to have her "groomed" before she left. She was a damp mess and not brushed well at all. Once we got her home to brush her out we noticed two spots where it looked like her fur had been cut to get a mangle out and a huge soar on her elbow. We spend a lot of money on grooming for her so we were pretty upset with the state we received her back in. Two days later she had symptoms of kennel cough, which to be honest we were expecting to happen since this was her first boarding experience, but then these scab like soars showed up on her belly. She contracted a skin infection as well. Took her to the vet and shes been on antibiotics for the past two weeks. We haven't even been able to get her groomed because of her sickness. Needless to say she will never be going back to camp bow wow. read more

Camp Bow Wow Plano - Pet Groomers Near Me - Plano, Texas

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We accidentally adopted a dog a couple of months ago and compounded our challenges by picking a stray puppy. Our pup is as sweet as can be, but without proper manners, not great at reading other dogs and still working on not peeing wherever/whenever she feels like it. (WHAT WERE WE THINKING?!?!) Fortunately, Camp Bow Wow is here to help. Dropping Glory off for 1 day of camp each week gives us much needed respite at home and actually feels like a 2-for-1 deal: 1 day of camp equals 2 days of less work. She's playing all day one day and recovery napping all the next. Whoo-hoo! We've been really impressed with how much the staff love dogs and are able to read their body language. Our dog loves her time there are is starting to figure out how to play with other dogs. She's also figured out how to get lots of head kisses and belly rubs from her camp counselors. She's too sweet! Anyway, Camp Bow Wow is literally a life saver and a very safe place to place your dog. We appreciate everyone there. read more

These reviews are scary....... I walked in for a tour a few months back and it definitely seems like they try but after hearing one of the employees talking about the owner I didn't feel comfortable leaving my dog. Now I'm going through these reviews and can't help but notice the amount of incidents & the owner's responses... read more

I would not recommend this location to anyone. The owner of this establishment has had days to contact me about an extremely poorly handled situation with my dog, while boarding there, and could careless to reach out. (I canceled a 3 night board, after day 1, and had to have a friend pick up my dog, while I was out of town). It's a long story... For now, I felt the need to at least note this for anyone debating on taking their fur babies here. UPDATE: The day I dropped my dog off, I couldn't find her on the cameras ANYWHERE, checking multiple times and then finally sending an email stating "hey crazy dog mom here... i can't seem to find Mia place on the cameras and I'm hoping everything is ok". This was about 4 hours before close and I get NO response and I try to call, no pick up.... The next morning I get an email with the attached photos claiming it was "a little nothing". So clearly... the staff the day before took her out of the play area after she was hurt and avoided contacting me or responding me. I called at 12pm, 1pm then emailed about 3 PM that day and was told "she was doing great" in an email, when clearly she wasnt b/c she was attacked @ 9:13 AM that morning, if they had even checked on her they would have seen the puncture wound. So she was not doing "great". My dog was attacked by another dog bc they were extremely over booked and understaffed, letting the dogs crowd the gate. My dog was on the outskirts, when a dog was coming in, and a dog next to her attacked/bit her. I saw the video and she literally just froze and coward into a corner, one of the saddest videos I've ever seen. The owner was supposed to give me a call, to discuss the situation and payment. Her cut is not healing and is deep so I am probably taking her to the vet. I called to discuss this and mentioned the owner has yet to call... the owner wasn't planning on calling ever, I was told they just gave me the one night free and called it a day. I said it would have been nice to have been told this and gotten a call, especially since I was expecting and told I'd be getting one... I don't think this owner cares much for their patrons so beware. The owner (April) seems to be trying to cover their butt by lying to me and it's super unprofessional and frustrating. Par for the course with this location and the staff seemingly. She is argumentative and doesn't listen to what is being said. She reads what she wants to see and doesnt actually look into it or the facts. She claimed I got calls and voicemails which I did not, making a very frustrating situation even worse as this is my baby. read more

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My pup was attacked, unprovoked, her first day at daycare. I watched it happen on camera and it took her a while to stand up after. I like that they have cameras. The yard staff immediately handled it well by removing the main aggressor and then checking on her to make sure she was ok and giving her extra comfort. She wasn't perking up, so I picked her up early. She was sore for a few days and a very timid Velcro dog. She was a bit sticky which I didn't like, and there was blood on her face. I didn't see a laceration, but if I didn't see it happen, I'd be very confused. The rating is for the fact that they didn't tell me or seen very concerned when I brought it up. These things happen with dogs, but my dog came out of daycare with blood on her fur clinging to me for dear life. I'd expect them to either mention the scuffle and let me know how they handled it or respond with how they handled it when I brought it up for transparency purposes. read more

Our boxer is super high energy so we love taking her for day camp to play! She absolutely LOVES it here (we originally started at the flower mound location, which is also amazing!!!! But moved to Allen so we needed a closer location) every person you come in contact with is so kind and you can tell they just love dogs :) the bonus is they have live webcams so you can watch your pup play (and get some love! See pic attached!) thank you to the team at camp bow wow Plano!! read more

Camp Bow Wow Plano - Our boxer is on the red bridge getting a big hug from a team member !! Makes my heart so happy to see this :) - Pet Groomers Near Me - Plano, Texas

We love Bow Wow! We were stoked to find a Bow Wow in the area and this one is newer and an awesome location! I emailed Dianna about information about taking my pup there and it was a pleasant experience from the beginning. She now knows my pup by heart and I love that I can watch him on the Camper Cam when I'm at work. They have longer hours which I appreciate when I need to drop him off before I go to work (they open at 7a). Staff is friendly and they offer half and full day doggie day care packages to fit whatever your pup needs. The best part? My dog plays all day with his friends and zonks out at night when we go to bed. This is the place to trust with your four legged friend! read more

We have two pups: one super chill dog and one crazy wiggly dog. Especially during the pandemic, we find ourselves home most of the time but still want our dogs to socialize. We decided to check out Camp Bow Wow upon a recommendation of a friend, and decided to try their day care which was free for the first visit. This first day is considered their interview day, in which the staff assess how the dogs behave so they can have a good time while in their facility. The "interview" lasted about 10 minutes for both, and we left our dogs at the day care for a few hours. What's really comforting during this first time is that cameras are available, where we can watch our dogs through their website or the app. We were able to see our dogs any time we were able to check on them, and they were having fun. At the end of the day, they were excited to see us but were pooped on the way home. We were happy to check this out as we found ourselves in a last minute situation where they needed a dog sitter the entire day (8am-7pm). Check in was easy, and they had a fun time. They came home really tired. They also had a bath, which was nice! The staff members we've encountered so far are super friendly and helpful. Overall we've had good experiences with Camp Bow Bow so far, and I'm sure my pups are looking forward to their next visits. read more

Our girl Bailey had been to one other boarding/daycare place before, and she came back sick each time. Then we found Camp Bow Wow! We love being able to check in on her with the cameras while she's running around and playing. We can also tell how wonderful the employees are. They clean any potty breaks the pups take immediately, which is probably why Bailey has never gotten sick here! She's generally a nervous/finicky pup around other dogs and new places, but she warmed up to Camp Bow Wow quick and is SO excited when we pull up to Camp Bow Wow! They're so wonderful when we go out of town as well. They'll give her the medicine she needs and we know she's well taken care of. I'd highly recommend Camp Bow Wow! read more

I'd give them 10 stars if possible. Please note- my dog is a little too barky and pushy to attend CBB anymore, but I'm STILL giving them 10 stars. The staff at CBB are legitimate. They love the visiting dogs like you'd dream they would. Their communication is highly effective, their prices are reasonable (you also get a free day if you refer a friend!), and they work on training if needs be. We left every time with an idea of what we needed to work on with our dog. We are so sad it didn't work out, but so thoroughly believe in their business methods, that I would recommend again and again and again. read more

My puppy loves hanging out here. I trust the staff there, they're honest with me and I love watching my puppy on the cameras.

One of the things that I love about them is that they always greet my baby by her name! We don't come on a regular basis, but whenever we do, the staff has always been super sweet & loving towards Ellie which makes me feel so much better about leaving her there. I know Ellie loves coming to daycare and is exhausted when I bring her home. Whenever I turn on the web cams, I see Ellie playing with other dogs or getting love from one of the employees. There are plenty of other daycare within a 5 mile radius of us but I rather Mahee's the drive to Camp Bow Wow read more

Great staff , you can tell they genuinely love dogs! My puppies enjoy coming here 2 thumbs up read more

Camp Bow Wow Plano - Pet Groomers Near Me - Plano, Texas

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This is a great place. The owners and employees are so nice and engaged. They really care about making sure the dogs are in a clean, friendly, and safe environment. read more

We take our Cooper 3 days a week and spends the night when we are out of town! This place is the best! Highly recommend!

We LOVE leaving our two dogs here. We know they will be taken care of and will have a great time while being boarded. They get to play all day long instead of being put in a kennel all day. We have a shepherd and as soon as we pick him up from day care of being boarded he's so tired he just sleeps the rest of the day! We wouldn't trust our dogs with anyone else!! Thank you so much! read more

Outstanding experience. Wasn't sure what to expect when our dogs had to come for an interview before they could be accepted for boarding, but after going through the process it is a great exercise for both the customers and Camp Bow Wow. We boarded our dogs for 8 days and they were well cared for. We were able to check in on them each day via the internet accessible camper cameras throughout the facility. When I came to pick up our dogs, two of the staff helped me take their beds and food to the car. It struck me how well they knew each of our dog's different personalities and characteristics and shared a couple of funny stories that fit each of them. We will definitely be back for our next trip. read more

My dog loves going here! This place is great. The people are very nice and it's very reasonably priced. All I have to do is say bow wow and my dog will get so excited and run to the door to leave. I work and I hate to leave my dog alone all day so I bring her to this place where I know she will be well taken care of! read more

My dogs were here for boarding. One of my dogs has really bad separation anxiety and I was really worried about leaving him. Despite my worries, camp bow wow took great care of my dogs and followed my directions given at drop off. I'd use their services again!! I love the web cams. I took off one star because I realize something I left with the dogs was not returned. read more

WOW!!! If I could give a 10 Star review I would....this place is awesome:-) My Yorkies have never been away from home and I was so very frightened to leave them in a Kennel. I called at least 6 different kennels and was not impressed with any of them. Then I found out about Camp Bow Wow and their systems they have in place to take care of your fur babies is off the chart. All of the people that work there are INCREDIBLE...so patient and caring. They made me feel like they loved my puppies. I wrote instructions down step by step of what I wanted while I was gone...and they followed them to a T. The staff also went above and beyond that...they washed and folded their blankets, washed their beds, and toys, separated them at meal time to ensure they both ate, and gave my babies tons of attention. They sent me texts and pictures and kept me updated on my babies the entire time. In addition to that I was able to view them online anytime I wanted, which was nice. Camp Bow Wow has different sections for different size dogs. My babies were in the teacup section, which included a really nice room, a play yard, and an small outdoor area...They were constantly supervised, by a real person that stayed with them at all times so I felt 100% comfortable they were safe. The only time they were by themselves is when they took a nap( which I requested) and at bedtime. My husband even commented on how well organized they were...What a great place. If you have fur babies and you want the very best care for your precious pups, take them to Camp Bow Wow Plano...Seriously, you will be impressed:-) read more