Cancel

Open app

Search

PetSmart Grooming

2.2 (40 reviews)
Closed 7:00 am - 7:00 pm
Updated a few days ago

Services - PetSmart Grooming

Bath and groom only

Full grooming

Pet haircut

4 More Services

Microchipping

Pet physical or wellness exam

Pet vaccinations

Private dog training

PetSmart Grooming Photos

From this Business

Recommended Reviews - PetSmart Grooming

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

This photo was taken the night before grooming day.
Amber L.

I've been a loyal PetSmart member from the day I didn't have a dog (I used to come here to buy gifts for my cousin's dog) until I owned one. And the way they solve the problem is quite bad and I am really disappointed. They said it was just a small scratch, they didn't know why my dog ​​was scratched like that even though he was completely normal before. They never apologized to me or said sorry. They explained to me that when they had just put my dog ​​on the table, they turned to see my dog's nose was bleeding and they didn't know why. And this is the 2nd time he has been injured like this after bathing at PetSmart. They blamed his nose might be dry, while I use coconut oil on the soles of his feet and nose every evening. I feel so bad for my dog becuase I trusting PetSmart's service.

Dripping blood, enough to stain fur on either side of his legs. This was from the clipper-made holes
Lydia I.

This is THE ONLY NEGATIVE REVIEW I've ever written on Yelp. Yes, it's that bad. Oh where to start. Staff? We walked in and got very curt, not outright rude, service. Whatever, I worked retail before and I get it, life sucks. Anyways later I got 4 phone calls, a voicemail and a text saying my dog was ready for pickup. Like, chill out, I'm coming. When I arrived, I was told "Your dog was antsy and I accidentally nicked him, but I cleaned him up." I saw the nick, it wasn't bleeding, looked a little pink. I said oh well accidents happen... and brought him home. Yeah I'm an idiot, yeah yeah but seriously it looked totally fine. On the way home, my mom was holding him and said he smells like he hasn't been bathed and he was shedding fur clippings like they hadn't brushed him out either. His nails were also not clipped. I gave him a bath once I got home... and the wet fur moved aside to show me all the razor burns on his stomach and under his legs... and 5 perfectly spaced bleeding holes punched into his penis, clearly electric clippers dug into his skin. He was dripping blood out of the bath, staining his fur, and kept trying to lick the area. Not only did they not do their job, they seriously injured him. He has to wear a cone until the area heals up. Seriously, you cannot fake skill. If they couldn't handle my 2-year-old, 16 pound puppy dog to the point where they injure him... they shouldn't be working in grooming. He's never been injured before, and I've gone to my share of different groomers. I didn't think to check on Yelp because I'm an idiot. I get STELLAR service at a different Petsmart that's further away from my house, and I can't believe how terrible this experience was. I repent of my wandering and I'm going back to the other one in Lawrenceville, and to the awesome groomer there, Joanna L.

My baby after his cut
Lizzie J.

They did an amazing job with my baby. He smelled so good afterwards. His fur was soft and cut down just as I asked it to be. Will be coming back again for another service soon.

Beatrice O.

I walked in looking for a small water fountain for our cats. I asked the cashier who greeted me, and she named the correct aisle immediately. Five minutes later, I'd sorted through all the choices -- several brands available, each of which had several different models. What was $30 at Pet Supermarket was $24 here (and it was in stock, which I can't say about the other guy) and they even accepted a competitor's coupon for $2 off a purchase of $10 or more. Better selection; better prices; and they'll take competitors' coupons. I think I like this place!

See all

3 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 7
Thanks 0
Love this 7
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Lydia I.
117
20
6

6 years ago

Helpful 5
Thanks 0
Love this 0
Oh no 0

2 years ago

Poor Customer Service. Check out is a challenge, not enough help. I asked for a district manager phone, was refused

Helpful 1
Thanks 1
Love this 0
Oh no 0

6 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 2
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

14 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of June C.
701
70
1990

12 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of LoLo R.
25
114
108

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Denise D.
11
209
177

7 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0
Photo of Paul C.
5
55
18

10 years ago

Helpful 3
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Stew R.
45
17
1

11 years ago

Helpful 6
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0
Photo of Y C.
0
3
0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Isabell K.
183
35
31

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Penny L.
180
13
0

9 years ago

Drove over here to buy dog food at 8:35PM and the store was CLOSED!! Their hours clearly state 9PM ... NOT HAPPY

Helpful 1
Thanks 0
Love this 0
Oh no 0

14 years ago

Helpful 4
Thanks 0
Love this 1
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

10 years ago

I am always disappointed with this store. Always out of sale items. Employees just shrug their shoulders and say go to another store???

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

14 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of M L.
0
23
3

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of L C.
0
1
0

14 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

PetSmart Grooming Reviews in Other Languages

Ask the Community - PetSmart Grooming

Review Highlights - PetSmart Grooming

I'm praying that whatever is going on with the grooming department, they make corrections, ASAP.

Mentioned in 3 reviews

Read more highlights

Atlanta Dog Wizard - There's truly nothing better than an off leash reliable dog enjoying the beach

Atlanta Dog Wizard

(50 reviews)

Our dog Moose did the 14 day Board & Train with Sam and we are so happy with the results. We wanted…read morethe focus of her training to be on e-collar obedience and Sam did an excellent job helping her and us learn. We can now take Moose off leash comfortably knowing she will come when called, sit and stay even in busy environments. I feel like we are happier humans and she is a happier dog thanks to Sam's help. The training style used was also based on rewarding Moose with play rather than food or negative reinforcement, which I really appreciate and didn't know much about before. We couldn't be more pleased with the results. Highly recommend Dog Wizard and Sam!

Probably my highest review ever for a service I haven't used yet. hear me out…read more I just rescued a Rat Terrier puppy called Raffi from Texas, who showed signs of abuse and trauma upon arrival. I've parented/known many rescues in the past and never seen anything like the fear she exhibited. fully freaked out, I shot a message to Atlanta Dog Wizard with an SOS to help. Kat quickly got in touch and we had about a 30-min call, which provided me with INVALUABLE insight into my urgent situation. That information she gave me--keep in mind, I had paid no money for her advice or training to this point--gave me some practices I could use, right away, to make Raffi feel more comfortable. I still might officially use Atlanta Dog Wizard in the future, if Kat is any indication how the company does things. She has a passion for rescues and turning around challenging situations and making dogs (and humans) shine. Cannot recommend highly enough.

Camp Woof of Norcross - Sitka (doodle) Draco (black dog center) other two prefer to stay home from daycare.

Camp Woof of Norcross

(60 reviews)

I have 2 dogs that go for day care 3 times a week. We have been going here for 1.5 years and my…read moreboys love it. We call it work for them and they are so excited every monday, wednesday, and friday to go play with their friends. Just like any other boarding facility it is advised to get your dogs a bath before they come home. This is a free roaming facility most of the day and dogs are only kenneled during meals and overnight. This ultimately means that yes, dogs' potty where they please but don't worry. You have a full-time pooper scooper/somebody out there cleaning it up. Play groups are monitored by a handler to make sure all dogs are getting along. If a dog seems to be overwhelmed, they will separate them and give them some alone time. Also, on a safety note they do not have toys in play groups. This is the safest option for dogs as many dogs tend to exhibit guarding behaviors with toys. I looked for a facility that did not have toys laying around because both my boys can become possessive over a toy. This facility encourages dogs playing together without the need for toys. They can run around indoors or outdoors. They get attention from handlers. They get to make friends, and they don't have to be at home all day while I am at work and even better is they come home tired from a day of play. All in all, i definitely recommend Camp Woof and I have no complaints. -Draco + Sitka's mom.

I am a long-term customer of CAMP Woof, used to use them at their previous location. We use CAMP…read moreWOOF for both boarding and daycare center. Will is wonderful and we always feel that our furry friend is in good hands. Friendly place, easy drop-off and pick-up, good system for making reservations. The staff is paying attention to our puppy's food regiments, always helpful if any medication is needed. And what is the best- our puppy is feeling fine to be brought to Camp Woof. Thank you so much, friendly staff at Camp Woof. We are looking forward to keep using this facility for all our dog needs. Irina

Tiger Tails Animal Hospital

Tiger Tails Animal Hospital

(90 reviews)

Five star vet right here!!!!! The ladies at the front desk are always sweet, friendly, and…read moreresponsive. The lobby is always clean and if a dog makes it dirty they quickly clean it up. Now I cannot rave about our vet Dr Kaala enough. She takes her time, builds our dogs trust, and genuinely cares. From the moment she walks in the room, she is calm and kind, she gets on his level, and she takes her time to let him warm up. She is a wonderful example to her staff and sets a perfect tone. No matter how many times our dog walks away from her, she keeps her cool and encourages him back. She talks us through his care and makes sure all our questions are answered (yes we are those very involved dog parents). Dr Kaala is truly a gem and we are so grateful to have been recommended to go to her. We drive 40 minutes just go to Tiger Tails based of a recommendation from a friend who also drives that far! Dr Kaala is worth it and after two visits now we are clearly not going anywhere else.

Tiger Tails had been my dog's primary vet for at least 4 years. I brought my dog to Tiger Tails…read moreafter an emergency hospital visit the night before due to vomiting and fever. The emergency hospital had given him a fever-reducing shot that was supposed to last 24 hours. When we arrived at Tiger Tails first thing the next morning, we clearly told the staff and doctor about this and that it had only been 12 hours since it was given. The doctor took his temperature, did a quick checkup, and said he was fine -- then sent us home. We had pleaded that it was strange he wasn't eating or drinking and he was vomiting with hints of blood, but she kept insisting that he may have just ate something bad or just elder dog symptoms. Just 13 hours later, my dog passed away. I trusted Tiger Tails to take our concerns seriously and to monitor him properly after everything he had been through, but I feel that they dismissed his condition too easily. I am heartbroken and will never forget how this was handled. Please be cautious and make sure your pet gets the thorough care they deserve.

Atlanta Dog Trainer - Before help from Jorge, my pup would be chase my cat and would not be able to lie next to her calmly

Atlanta Dog Trainer

(36 reviews)

We took our puppy to Atlanta Dog Trainer for the group obedience beginner training classes…read more There were 5 weeks of training classes (4 with the dog, the first with just the handlers). The primary instruction was getting your dog's attention, the commands - sit, down, off, leave it, drop it and loose leash walking. Overall I was pleased with the overall instruction and experience. They did a good job of making sure the dogs didn't invade another dog's space. Homework was sent out each week to work on in sessions with the dog and this helped prepare for the next week's session. Would recommend.

Tracy at ATLANTA DOG TRAINER literally saved our dog!!! I was at my wits end and ready to give away…read moreour dog- I had tried other training programs but he would not stop biting our kids, jumping on everyone, it was just awful. We signed up for the two week board and train as a last effort with minimal expectation. All I can say is WOW!!! Tracy has been exceptional from start to finish and the follow up after he was home was icing on the cake! She followed up daily to give us a report with photos and videos and continued to check in for weeks! We have the sweetest dog and our family could not be happier with our decision to put our pup into doggie school here!! The grounds are sprawling and beautiful, the staff is friendly, and the value far exceeded my expectations. We paid $995 per week, so about 2K total. I looked at some other programs which were about 2,800 with kinda crappy looking properties and very pushy sales people. We are forever grateful to ADT and Tracy! Thank you for our "new" dog!

PetSmart Grooming - petstore - Updated May 2026

Loading...
Loading...
Loading...