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    PetSuites Norcross

    3.1 (29 reviews)
    Open 7:00 am - 5:00 pm

    Services - PetSuites Norcross

    Pet boarding

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    If I could give this place zero stars I would. I dropped my dog off at 9:30 am to get him groomed. I got a text around 4 pm with a couple pics of his red raw skin on the inside of his legs from the groomer saying she can't groom him because he has ringworm. He didn't have ringworm. His skin was rubbed raw somehow on the inside of both legs near his belly. He wasn't groomed. I picked him up that evening and his legs were red but it slowly went away. I reached out to them and they still refused to tell me what happened. All they said was that it happened when he was sitting to get bathed, that they would pay his vet bill to check his skin to make sure his legs were ok, and that the manager would call me in the morning. The manager never called me. I still haven't heard from them. No explanation whatsoever as to what happened to my dog, why he wasn't groomed, and why I was completely lied to.

    Condition of my pet after being in PetSuites Norcross care.

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    4 months ago

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    2 years ago

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    10 months ago

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    3 years ago

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    3 years ago

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    3 years ago

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    2 years ago

    If you Love Your Dog(baby) please do not go here. Eight hour grooming appointment and my baby looks horrible.

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    6 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    6 years ago

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    3 years ago

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    5 years ago

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    6 years ago

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    3 years ago

    We love coming here!! Staff is so helpful and knowledgeable. The facility is clean and well kept.

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    4 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    5 years ago

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    9 years ago

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    9 years ago

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    9 years ago

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    8 years ago

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    6 years ago

    My pup got styled here, and she left looking her best after her "spa day"! I HIGHLY recommend Leon at Pet Suites.

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    8 years ago

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    7 years ago

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    9 years ago

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    Ask the Community - PetSuites Norcross

    Review Highlights - PetSuites Norcross

    Booked a trip to NYC and had to find a place to board my cat.

    Mentioned in 3 reviews

    Read more highlights

    Tiger Tails Animal Hospital

    Tiger Tails Animal Hospital

    (90 reviews)

    Tiger Tails had been my dog's primary vet for at least 4 years. I brought my dog to Tiger Tails…read moreafter an emergency hospital visit the night before due to vomiting and fever. The emergency hospital had given him a fever-reducing shot that was supposed to last 24 hours. When we arrived at Tiger Tails first thing the next morning, we clearly told the staff and doctor about this and that it had only been 12 hours since it was given. The doctor took his temperature, did a quick checkup, and said he was fine -- then sent us home. We had pleaded that it was strange he wasn't eating or drinking and he was vomiting with hints of blood, but she kept insisting that he may have just ate something bad or just elder dog symptoms. Just 13 hours later, my dog passed away. I trusted Tiger Tails to take our concerns seriously and to monitor him properly after everything he had been through, but I feel that they dismissed his condition too easily. I am heartbroken and will never forget how this was handled. Please be cautious and make sure your pet gets the thorough care they deserve.

    We just adopted a rescue from the animal shelter, and we absolutely fell in love. She is absolutely…read moreperfect. Very early on she started developing a cough and then wheezing, and then runny nose and I was so concerned I couldn't wait two more days for my already scheduled vet apt with another place. I called Tiger tails as soon as they opened this morning and I spoke with Jordan, and she was so unbelievably kind and helpful. She worked her butt off to get us in as early as possible, and even called me back twice to offer two earlier times, which we took. As soon as we got there we were greeted with super friendly staff. They led us to our excluded room (because of the cough) and every single vet tech and vet that came in was amazing. They were so gentle and loving to my baby, and explained everything they were doing. She did a thorough examination, asked questions, and determined it was kennel cough and sent me off with two different meds. I am a pretty anxious person when it comes to illnesses, especially since this is my first dog I personally own, but they were so welcoming and understanding, putting me at ease. I am SO glad I ended up going here, and will be going back for all her future shots/check ups. Thank you to the entire staff that helped me and my baby today!!

    PackMates

    PackMates

    (4 reviews)

    I entrusted my dog to this man's care while I was out of town, and the outcome has been…read moredevastating. I found him through the Nextdoor app and relied on his stated experience and trustworthiness. When I returned after five days, my previously healthy, active four-year-old pit bull was unable to walk. I have since spent thousands of dollars on veterinary care, and my dog's quality of life has been permanently altered. To this day, I have not received a clear or consistent explanation. I was told my dog got out, was missing for several hours, and later was found. I was not aware he was even injured until after he was picked up by my brother the next day when my brother noticed he was hurt. Even if that account were accurate, he didn't take any accountability for the fact that my dog's back legs are paralyzed and a clear story hasn't been given. He claims he was standing outside while my dog was chewing the fence to escape but if that's the case why continue to let him chew it? Nothing is making sense and when I asked him about it he got defensive. All I wanted was answers. Three weeks later, my dog is still suffering. He lives in constant pain, cannot walk without assistance, and is largely confined to bed rest. When I contacted this man seeking clarity, I was met with anger and defensiveness rather than accountability or concern. This situation reflects a serious lack of transparency, judgment, and responsibility. I strongly warn others not to entrust this person with the care of their pet.

    My Havanese is scared of everyone and hates grooming. However, with Ana, she was so sweet and…read moregentle that my baby had a great experience and a good groom. Cindy H

    PetSuites Norcross - groomer - Updated May 2026

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