It hurts my heart to say that although this place looks like it is a great place to leave your love…read moreone. It's not!!! The staff who care for your furry family member should take extremely care of your animal and observe abnormal behavior in your animal from the time they arrive. I boarded my dog here twice. Each time my husband dropped her off. The first time my husband picked her up and when she got home she was coughing, vomiting and had diarrhea. I had to take her to the emergency room. The second time, I went with him to pick her up and when we got her home she had diarrhea and couple days later she started vomiting and her stool look like it had blood in it so again we had to take her to the emergency room only this time she did not make it. My baby passed away. I call the facility and spoke with a staff member to ask about any charge in her behavior and was told that she was extremely scared and was shaking. This is a behavior change. Someone should have contacted me to say that she was not happy there and was scared for her life or shaking. I understand it take money to run a facility. Yet! The first thing the staff members should realize is that these animals are our family and if something is not right with them call the owners and let us know. If only ONE staff member would have called me, I could have gotten her out of there by having transported to the hospital and my little Bella will still be here. Please think twice before you leave your love one at this boarding facility. The staff members need more training and need to know that these animals are not just dogs, they are our family. I'm crying as I am writing this review because all it took was a phone call and my baby will still be here.

My bf has been taking his dog here for both day care and boarding for several months and the last…read moretime we traveled, we decided to board both his dog and mine at Pet Lodge. I had previously taken my dog to Wagalot, closer to where I live, and they require a "trial" of daycare before you are allowed to board them. Pet Lodge didn't require that which was convenient for me but also made me a bit apprehensive about the dog population. Both dogs stayed here from Thursday evening through Monday midday and it all seemed to go great. Everything we dropped off for them was returned to us and the employees were all very nice. We had them stay in a junior suite which is $45 for the first dog and $35 for the second. My bf booked his dog for additional play sessions but since mine is lazy I decided not to. They seemed well cared for when we picked them up. The only reason for four stars instead of five is because of the lack of technology. They have an online booking system which is convenient, but it's not super user friendly and I ended up still having to email them my dogs vaccination records although I had already uploaded them. Also, there are no cameras here. A lot of boarding/daycare businesses offer that as an option which gives pet owners peace of mind. It would have been nice to have that option but definitely not a deal breaker. We will definitely continue to board and daycare the doggos here in the future.

Thank you for the care you showed to my Abby girl while I was away for many days. I Love to check…read morein on her and see someone always close and a hand to share a gentle pat. It brought my soul peace. I was real nervous about leaving her at first, but not anymore. I appreciate all you did thank you, Rhonda. JOB WELL DONE.

Duke loves visiting to play with his friends, and he sleeps good after his play date. Staff very…read morefriendly!

My dog was brought in to board from Sept 3-9. When I brought her in on Sept 3, I left written…read moreinstructions that said the following: Give Trazadone half a pill once a day at bedtime. She can also have an extra half pill every 8-12 hrs if anxious during the day. Cover well with the turkey and give. If she is still anxious, call her vet to increase dose. When I picked her up on Sept 9, I was told that she wouldn't be allowed to come back to the kennel as she "wasn't a good fit". She was extremely anxious to the point that she was shaking and had to be hand fed. Unfortunately, when I arrived back home and counted the trazadone, I saw that no extra doses had been given, just the bedtime dose. The pill bottle itself even said give extra if needed. My instructions also said "If she is still anxious, call her vet". When I called Countryside, I was told "We never call vets". The problem is, I wasn't called either and my dog was allowed to be extremely anxious when she could have been medicated. I would like to know why my dog was allowed to be so scared when Countryside had extra medication to give her and failed to let the vet or me know that she needed an increased dose. Countryside suggested I get a home caretaker. My dog won't let anyone in her house. She's be very abused prior to our rescue. I've been working with a trainer to help. I sent an email asking for review by a manager or above, but got not repose from Countryside.

I used them for a few years before Covid and everything seemed good except for a trip we took to…read morehelp our son move. My truck broke down and had to be repaired in Maryland so we were a week late getting back. I knew the food would run out so I called and spoke to the manager. My dog was on a special diet. I told the manager to go to Hamby Road Animal Hospital to get more food and have them call me for my credit card. No one followed through and when we got back my dog had lost two pounds because she wasn't getting enough to eat. It was very noticeable when I picked her up. Then Covid started and the lobby shut down. There were less employees too so for years now I've never seen the dogs outside like I used to. Plus our dog seemed hoarse the second to last time she was boarded there which struck us as odd. Last March 2023, I had to have surgery. We boarded our dog for only two nights. When she was picked up, not only was she hoarse again but she had to poop 3 times in a row. So we surmised she was put in her room and ignored. She would only bark if she need to go out or wanted her play and walk times I was paying for. Our dog was so well house broken that she held her poop and barked to be taken out so much she got hoarse. We decided that she would never go there again. She is dead now from cancer but the two trips we made last year before she got sick, we took her with us. We decided not to use this place anymore.

Quick feedback quick estimates…read more Fast responses answered all my questions. He was very nice .

We had such a wonderful first experience at Buddies Pet Care! We recently moved to Georgia, so I…read morewas definitely nervous about finding a new groomer for Xena. I'm pretty picky when it comes to her grooming since she's a long-haired dachshund with a very fluffy coat rather than a traditional drop coat, and I like to keep her looking natural while still cleaned up and shaped nicely. Emilie did an amazing job listening to exactly what I wanted and executed it perfectly! Xena came out looking absolutely beautiful, and I couldn't be happier with her groom. Emilie was also so sweet and made the whole experience great. I'm so happy we found someone we can trust with Xena and will absolutely be back!

The people who work there are so nice and seem to enjoy the dogs. I toured the facility before I…read moretook my dog for her Meet and Greet. It looked and smelled clean. I was very surprised at how much space they have outside in the back. Covered play yards with pools for dogs that like water. Much more room then Bow Wow.

Both my dog and I love The Barker Lounge! The staff shows my dog so much affection, and I…read moreappreciate them for that!

the staff and doctors here are wonderful. Dr Barrett has been taking care of my 13 year old mini…read moreschnauzer for four years and now my new Havanese puppy. she is so kind and sweet and explains everything. she gives you choices and discusses all the options with you. I feel my babies are in good hands!

If you want to be misquoted this is the place for you!! We called ahead of time for a quote, listed…read moreALL the vaccines our dog would need and we received a quote by Ms. Shawn. Upon sitting in the office we are explained we were misquoted and there was a vaccine she did not quote. As this changed the price significantly we asked for the original price to be honored. Ms. Shawn was rude and condescending, at no point she acknowledged her mistake but rather made up excuses and tried to make it sound like it was our fault because "there is no way she would know what the dog needed". When I repeated we said it over the phone several times she smiled and said "then I didn't hear you". She proceeded to offer to discount the vaccine but then the first time visit discount would be removed which would in fact increase the bill, another condescending response that did nothing but increase discomfort. We had asked for the quote because the vaccines were needed in a timely manner so had no option but to proceed. Dr. Johnson was very sweet and professional. But this clinic will never see my dog again. Making mistakes is human but bullying your patients to avoid owing to them is very low.

Left our 2 cats for almost 2 weeks. Received daily updates including photos. They seemed content…read morethere.

my cat was absolutely loved and cared for . I got lots of pictures. My…read morecat is a very loving cat . i really would have appreciated his food intake or not. i thought was something that could be improved . He hated the cat litter and didn't poop while he was there ..overall I give you a 4 .

Happy Tails pet sitting is wonderful! They are very conscientious - do an interview with your dog…read moreand send texts and pictures while you are gone so you know everything is fine. Vixen, our 7 year old Doberman had never stayed at home while we've been away, we've always had her stay in someone's home so we weren't sure how she would do with only visits. Holly and Alana visited 4 times a day for meals, walks and even snuggle time when a thunderstorm rolled through and Vixen was scared. I would highly recommend Happy Tails!

We've recently went on vacation and our dog is very picking about boarding. We decided to give…read moreHappy Tails a chance. Sophie came to our home 3 times a day to walk our dog. She dis an amazing job treating our fur baby like her own pet. I would recommend using them for dog walking or pet sitting. Sophie would post a note in the system after every walk with a picture or 2.

I had an extremely upsetting experience with It's A Dog's Life, in Johns Creek, regarding the care…read moreof my dog, Scarlet Grace. After her stay, she came home visibly distressed and became increasingly lethargic. I rushed her to an emergency vet, where she required immediate care. The owner, Kristen, acknowledged this in writing and offered a $500 reimbursement to help with the vet expenses. Thatincident was over two months ago. I've followed up multiple times, professionally and respectfully, but I've received no response and no payment. While accidents can happen, how a business handles them afterward says everything. Their silence--after admitting responsibility--has forced me to share this publicly. I hope no other pet parent has to go through what we did.

It's a Dog Life -- but nothing about what we saw resembled a life any dog should ever be forced to…read morelive. This was our 6th time using daycare for our Australian Shepherd, Zeus, and what we experienced was beyond unacceptable. We trusted this place. We expected outdoor play, clean and sanitary conditions, real supervision, and staff who genuinely care about dogs. Instead, we walked into neglect. From the moment we arrived, the staff was rude, dismissive, and clearly annoyed by basic questions. When we dropped Zeus off and asked for a tour, we were bluntly told no manager was available and no tour could be given. No explanation. No reassurance. Just attitude. When we came back for pickup and asked again, we were told to wait so staff could "check on some things." That alone should have told us something was very wrong. What we saw after that made us angry, sick to our stomachs, and heartbroken. Multiple dogs were locked in kennels with no staff supervising at all. We personally witnessed kennel staff and groomers being unattentive, rude, and disengaged, including employees standing around or sitting on their phones instead of watching the dogs. Kennels were covered in dried urine and feces, and dogs were left sitting in it--no cleaning, no breaks, no compassion. Then we saw Zeus -- locked in a crate in the corner, shaking, crying, and terrified. Seeing our dog like that broke us. It was devastating. He looked scared, confused, and completely abandoned. Watching him tremble and cry in that crate made us feel sick, angry, and deeply depressed. No dog deserves to be treated that way--especially not in a place that claims to provide care. This was not a bad day. This was systemic neglect. We left furious, heartbroken, and ashamed that we trusted this place. We cancelled everything immediately and will never return. This was not daycare. This was dogs being warehoused, ignored, and emotionally broken. They call it It's a Dog Life -- but what we witnessed was cruelty, neglect, and suffering.

My dog loves going there and playing with all the other dogs! He has a great time and is always…read moreexcited to go back and tired when he gets home!

We've had a great experience with Puppy Haven (Johns Creek). Our golden retriever puppy Hutch is…read morevery high-energy and social, and this place has been perfect for him. He gets plenty of group play time and has clearly made a lot of canine friends. One of the funniest (and most reassuring) things is how excited he gets at drop-off--he bolts in like a kid seeing his friends at school and doesn't even glance back. He always comes home completely worn out. The staff is friendly and attentive, and the facility seems clean and well-maintained. Overall, a great option if you're looking for a safe, social environment for your dog.