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    Before and after...my dog looks so sad caz she got the ugliest hair cut ever....
    Keiko Z.

    Before (1st and 3rd pics)and after(2nd pic)... my dog looks so sad because she got her the ugliest hair cut... the lady who gave her the haircut was too lazy to use scissors and just shaved her! And she didn't follow anything I said! Will never comeback again... omg so disappointed

    This is a photo of how he looked before his groom
    Lindsay C.

    If I could give 0 stars, I would. I don't even know where to start... I just picked up my standard golden doodle and to say I am unhappy is putting it lightly. My golden doodle is 2 years old, 70 lbs, has been groomed every month since I got him at 8 weeks, and gets brushed several times a week because of his coat texture. Let me first say that I found this groomer from another owner of a golden doodle so I completely trusted them without reservation because I was told ' they really listen to what you want' and I know I can be a bit picky on how I like my dog groomed (nothing crazy mind you, just don't poodle my doodle!) My usual groomer was pretty booked up and I didn't want to go past our usual groom schedule so I thought I would give Pets Top a try, and I'm sorry I did, I 100000% should have waited for my usual groomer. I dropped my dog off a little earlier than our appointment time at 11:30 AM so I could talk to the groomer and just show her pictures to make what I wanted done pretty simple. I showed the lady a photo of one of his last grooms and said I wanted the same exact thing. She said his hair was thick and she might have to cut it a little shorter but it shouldn't be a problem. My dogs groom is usually 3 hours sometimes longer if it's a new groomer ( I move frequently so we are always having to find a new groomer) well when I still wasn't notified after 5 hours, I just went to the show to see if maybe my contact info got mixed up and when I walked in she was still working on my dog. And the worst part.. to put it simply, my dog is a little less than shaved, yes SHAVED. His hair was about 3 inches before we went in and I could easily run my fingers and a wide tooth dog comb through any of his fur. (A previous groomer gave him terrible mats by giving him back to me 75% wet, needless to say I am very diligent in making sure he never has mats again) I am SO upset as this is why I really try and research and find groomers that how know to work with bigger dogs with a little more fluff. If your dog needs anything more than a bath, I wouldn't recommend this place as my dog looks COMPLETELY different than the photo I originally showed her and she didn't listen to my grooming instructions at all. We will never come back here.

    Laura O.

    I love this place . Great price great staff . I have taken my dog many places to cut his hair really short but they never do it right . Every time I take him here he is nicely shaved with cute puffy ears so I'm happy !

    after hair cut

    Found this great hair spot where the owner always communicates with me and gives great hair cuts! I was a little worried about my dog since his fur is poofy but he looks great. The owner calls back and responds very quickly and the prices are reasonable and cheaper compared to others. I will keep going here!

    Even got a little tiny ribbon on her head
    Gayoung K.

    I am one of the regulars of Pet's top. It has been a good year if not more since our not-so-puppy has started going. We had horrible experience back in another midtown grooming place where my dog had bruises after bath. She gets easily scared but never aggressive kind, so it was traumatizing experience for both of us. However, Pet's Top has always been so pleasant place for my dog - where she would run towards to the shop as we get out of the car. I love how Pet's top has always calming and loving attitude towards all dogs and customers. Everyone can see how she will trim other dogs out in the open. I never feel worried or concerned having my dog there and grooming as I am 100% sure she is being loved. I fully understand my dog can be difficult to deal with sometimes as she is skeptical, but I've never seen my dog scared or scarred after grooming experiences. She always hate to leave the place, actually. :) We will continue to be their customer and hope all other dogs have similar experience!

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    12 years ago

    I have been taking my dogs here for about 2 years - they always do a good job and my dogs seem happy when I pick them up.

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    10 years ago

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    Ask the Community - Pet's Top

    Review Highlights - Pet's Top

    I have two Shih Tzu puppies and they are getting their grooming done at this shop (shop owner has a shih tzu as well).

    Mentioned in 2 reviews

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    Countryside Pet Estates

    Countryside Pet Estates

    (25 reviews)

    My dog was brought in to board from Sept 3-9. When I brought her in on Sept 3, I left written…read moreinstructions that said the following: Give Trazadone half a pill once a day at bedtime. She can also have an extra half pill every 8-12 hrs if anxious during the day. Cover well with the turkey and give. If she is still anxious, call her vet to increase dose. When I picked her up on Sept 9, I was told that she wouldn't be allowed to come back to the kennel as she "wasn't a good fit". She was extremely anxious to the point that she was shaking and had to be hand fed. Unfortunately, when I arrived back home and counted the trazadone, I saw that no extra doses had been given, just the bedtime dose. The pill bottle itself even said give extra if needed. My instructions also said "If she is still anxious, call her vet". When I called Countryside, I was told "We never call vets". The problem is, I wasn't called either and my dog was allowed to be extremely anxious when she could have been medicated. I would like to know why my dog was allowed to be so scared when Countryside had extra medication to give her and failed to let the vet or me know that she needed an increased dose. Countryside suggested I get a home caretaker. My dog won't let anyone in her house. She's be very abused prior to our rescue. I've been working with a trainer to help. I sent an email asking for review by a manager or above, but got not repose from Countryside.

    I used them for a few years before Covid and everything seemed good except for a trip we took to…read morehelp our son move. My truck broke down and had to be repaired in Maryland so we were a week late getting back. I knew the food would run out so I called and spoke to the manager. My dog was on a special diet. I told the manager to go to Hamby Road Animal Hospital to get more food and have them call me for my credit card. No one followed through and when we got back my dog had lost two pounds because she wasn't getting enough to eat. It was very noticeable when I picked her up. Then Covid started and the lobby shut down. There were less employees too so for years now I've never seen the dogs outside like I used to. Plus our dog seemed hoarse the second to last time she was boarded there which struck us as odd. Last March 2023, I had to have surgery. We boarded our dog for only two nights. When she was picked up, not only was she hoarse again but she had to poop 3 times in a row. So we surmised she was put in her room and ignored. She would only bark if she need to go out or wanted her play and walk times I was paying for. Our dog was so well house broken that she held her poop and barked to be taken out so much she got hoarse. We decided that she would never go there again. She is dead now from cancer but the two trips we made last year before she got sick, we took her with us. We decided not to use this place anymore.

    Pet's Top - groomer - Updated May 2026

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