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    PetSmart

    3.0 (263 reviews)
    Closed 9:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Pet boarding

    Full grooming

    4 More Services

    Pet haircut

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Tex M.

    Came here for Easter picture. The gal that helped us what super nice. She took pictures with her phone and ours. Tons of pics so we could decide. She did a nice job. She informed us of what the store offered for training and new puppies which was very nice. For new puppy owners I thought this was extremely informative.

    Katia M.

    Took my dachshund to get a full groom. He came home with bloody paw beds and is barely stepping on them. I feel so bad for him. They didn't even tell me about it, I found out when I got home. To top it off they cut his hair way shorter than I requested and cut parts of his hair I asked to not cut. DO NOT RECOMMEND Very shady that they didn't mention anything about the paw cuts

    Susy S.

    PetSmart dog hotel, and daycamp is great! The staff there is so friendly, my dog loves them. He's an older husky, 12 years old. We had some home repairs done, so he was going daily for a month. Check in and pick up went pretty smoothly. The staff are always so sweet. My dog is familiar and comfortable going with them and comes back happy. Recently they had some global tech problem and all systems were down. They worked quickly to get him checked in making sure that they had all the directions written down for his care. I don't even worry anymore when I have to go away for a few days because I know he'll be well taken care of there.

    Happy and healthy Luna after her stay at the Pet Hotel!
    Paulina S.

    If you're looking for a safe and comfortable place to leave your pet, then look no further than the Petsmart Pet Hotel! First time boarding my dog Luna here, and honestly I was super nervous. My pup is attached to me and can get uneasy around strangers, so I was really deliberate about finding a reliable place to board her. After hours of skimming through reviews , I finally found tPetsmart Monrovia and felt convinced enough to try it due to the positive feedback. I'm sure glad I did! From the moment I left Luna in their care, I was reassured - The Petsmart staff are very friendly and my dog warmed up to them immediately. The check in process is a breeze -- a staff member will ask you detailed questions about your pet to make sure that they are given the best care. You're allowed to bring your pet's food, bedding, and toys from home (I made sure to do that and I think the familiar smells helped ease my dog's nervousness a lot!) My anxiety was also lessened because I was able to contact the hotel at any time during the day to check in on my pet. I'm pleasantly surprised by the high level of care that Petsmart offers. The dogs are kept stimulated with games, treats, walks and are frequently checked on throughout the day. What's also reassuring is that each dog has a private suite that is climate controlled, sanitized, and that there is a vet on call 24/7 in case of emergencies (this sounds much more legit to me than placing my dog under a stranger's care from some online pet service). After my dog's stay at the pet hotel, I was relieved to see that Luna left happy and healthy! Thank you Petsmart for looking after my dog and for allowing me to actually enjoy my trip. I'll be using your service in the future and will recommend it to anyone who is looking for a secure place to board their pet!

    Puppy Guide with coupons
    Food L.

    I just got a new puppy about 6 weeks ago so I came here today to refill his dog food. Well I am glad I came in. The prices and selection here is better than Centinella Feed store in Duarte. But I was most surprised at how much I could've saved if I had brought my dog here instead of the veterinarian for his shots. In the past 6 weeks I so want approx $800 in shots and vet visits. But the best thing about coming here today was the service that I received from two of the employees, Gabrielle and Emerson. Two of the nicest sweetest people who really took the time to answer my questions. Besides that I got some great discounts on training and food using their Puppy Guide. You get up to $200 in savings with a $19.00 purchase. I can't wait to start Oliver's training

    Sara only get the BEST !

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    This location is ALWAYS under staffed. Long lines and only one register open. This is a daily issue here.

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    2 years ago

    My cats came back sneezing, eye infection and upset tummy. Not sure if other cats had same symptom.

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    Page 1 of 7

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    The manager (big, buff guy) was also super helpful and pleasant, but Mya was the star of the day!

    Mentioned in 4 reviews

    Read more highlights

    Pawfectpups Board and Train

    Pawfectpups Board and Train

    (20 reviews)

    My wife and I have gone to three different dog trainers, and we think Alden has been the best dog…read moretrainer so far! We HIGHLY Recommend this guy! Firstly this guy knows dogs! He understands what works for different kinds of doggos and their personalities. He also is super nice, friendly, and helpful when you are working with him. You can tell he loves what he does. He knows why things work or don't work in dog training and why one trainer or place my recommend one thing vs why it might be different for your doggo. We have a large doggy named Milo and he kept nipping and jumping on people. Play biting and jumping for bigger dogs is difficult because we have older parents and his jumping and nipping could hurt them. We also have a newborn baby we were worried that our doggo would be rough with him since he kept rough playing, nipping/biting, and jumping on us. HOWEVER, with Alden's support we saw a sudden and quick decrease in our doggos behaviors. To all you dog owners out there looking for good and well-rounded training THIS IS THE GUY! Alden is very honest and even though we pushed for possibly doing boarding 2-week training he told us our doggo didn't need it and didn't want to push it on us. My wife and I really love working with him and hope to continue to have him there for our doggos life trainings! We recommend him 5-stars. Thanks Alden!

    Great service! Alden was super attentive and gentle with my pup, Waffles. I never had to worry…read moreabout leaving my dog in Alden's care. He even helped learn some new tricks during his stay. Alden is knowledgeable when it comes to training tactics and can adjust based on each individual dog's needs. Additionally he handles leash training with ease even with the most rowdy dogs. I highly recommend Alden for both training and boarding services.

    Wonder Dog Ranch - Trixie is listening.

    Wonder Dog Ranch

    (51 reviews)

    I had a great experience at Wonder Dog Ranch. My dog, Lola, was in fantastic hands…read more ​A huge thank you to Kevin, who was one of staff members, that took great care of my puppy Lola and I. He handled everything and made me feel completely at ease. He was so professional and clearly cares a lot about the dogs. ​When I picked up Lola, she was happy and tired from playing, which is exactly what I hoped for. I will definitely be a returning customer!

    We recently visited Wonder Dog Ranch with hopes of finding a safe and fun place for our dog to…read moresocialize and play. However, a few red flags made us uncomfortable with leaving our pet there. First, when we arrived, we weren't allowed inside--not even into the front office. Instead, we had to fill out all the paperwork outside. When we asked to see the play area where the dogs would be spending their time, we were also denied access. This raised concerns about transparency. Inside the office, we noticed a TV monitor and asked if it was used for pet parents to check in on their dogs during pet play time , Kevin told us no. This meant that once we left our dog, we had no way of knowing how they were being treated or interacting with other dogs. When we asked for a visual reference of the play area, he only had a few photos, which showed a couch and some toys--not the engaging and structured environment we were expecting. We did leave our dog for the initial evaluation. Before I left I asked him if he can take a video for me for todays at least, so that I can see how my puppy interacts with his stay , he then assured me he would be able to do that. My husband and I left to grab a bite, and returned in 45 min. When we returned I asked to see the video, and he said he did not take a video of my puppy interacting. After we left we discussed it and didn't feel comfortable with the lack of access and transparency. We ultimately decided not to bring our dog back. While we can't say anything negative about how the dogs are actually treated, the fact that pet owners aren't allowed to see where their pets will be playing or how they are interacting raises concerns. For us, peace of mind and trust are essential when leaving our pet in someone else's care, and unfortunately, we didn't get that here. Kevin appeared to be a nice gentleman, and maybe a bit old school, but this wasn't for us.

    Sitter4Paws - Sitter4Paws.com

    Sitter4Paws

    (145 reviews)

    Tl;dr: Do not use this company if you have a pet with medical issues that needs medication. Hit or…read moremiss with individual sitters and you have no choice or control over who they send over. I will never use them again after my TERRIBLE experience. Initially used this service for a short business trip with success so tried again for a longer trip to see family between Christmas and NYE. The company sent a sitter I had never met who incorrectly used the pill injector on my sick, elderly cat and forced her to swallow the over inch-long applicator tip. Resulted in $3,000 emergency vet surgery to remove that I had to manage from out of town. So deeply stressful for me but mainly my poor elderly asthmatic cat!! They handled it but SO unnecessary and only happened bc of their bizarre business model where they pick whichever of their employees are available, not someone who knows your house/pet. So if you get one who knows what they're doing you don't necessarily get them again - it's totally random from the customer's perspective. Instead of enjoying my family I had to spend the time managing the emergency they created from afar, stressed and fuming that I trusted this company to send someone competent to care for my sweet older cat. After the first disastrous pill delivery issue they sent the **same person** again a day later who clearly doesn't know how to give a cat medication and she, again, incorrectly gave my cat her medication!!! My cat gets ill if she misses just one day, the medication is a high-dose steroid for her asthma. The employee did not know how to give her the pill, but still marked the medication as administered on their form (I only figured out it didn't happen when I read the notes) and instead of giving her the pill rubbed it on her gums -?!? I am FURIOUS for my poor cat and at the incompetence of this employee they continue to use, along with the management that assured me they know how to give cats medication and yet still sent this individual out after it was proved that they cannot give a cat medication effectively. The other employees seemed to be ok but I had no choice over who they sent over, meaning every visit was a gamble. If you need anything beyond the most basic service, avoid avoid avoid!!!

    This review update is loooong overdue. We've been customers of Sitters4Paws for over 6 years now…read moreand they're just fantastic!! The sitters care for our fur babies so lovingly - we always travel with such peace of mind knowing our boys are looked after so well. They have an app now which makes communication even easier - they send emails/messages and many photos with every visit. The sitters follow any instructions very well - we used to have an elderly cat that needed medications and they took care of it no problems! Making reservations for visits in their app is so easy and they approve them very quickly or reach out if there are any issues or questions. They get very busy around major holidays but always make sure to give us a heads up before things get full - above and beyond! On our first visit, a manager came out to the house and met our pets and set us up with a very solid lock box for the house key that the sitters use to enter and exit. They check the mail and will water plants if needed too. They always give our boys so much love and treats and make sure they get some play time in every visit. They fill their food bowls, top off the water fountain, scoop the litter, and even sweep up! Great service! Their prices have gone up quite a bit since we first signed up - but what hasn't nowadays? Lol - their prices are comparable to other sitting companies locally and it's worth it for the peace of mind we get - huge ty to all our sitters and to Sitters4Paws for all your love and care!

    The Cottage Small Dog - Beautiful Paloma she's 18

    The Cottage Small Dog

    (33 reviews)

    We came across The Dog Cottage by chance while looking for companionship for our dog after her…read moresister crossed the rainbow bridge--and we're so glad we did. From the start, the owner was thoughtful and intentional, setting up a meet-and-greet with our dog and the dogs already in her care to be sure everyone was a good fit. It went wonderfully. She clearly understands dog dynamics and shared that she specializes in small dogs and that older dogs fell comfortable there, which was exactly what we were looking for. Our dog absolutely loves going for both daycare and overnight stays. Our dog has occasional gastrointestinal issues, and the owner is meticulous about following her specific diet without us having to worry or remind her. We're consistently kept in the loop with updates, and she regularly posts photos and videos so we can see how happy, relaxed, and comfortable our dog is while she's there. Drop-offs are completely stress-free--our dog is genuinely excited to go, and that says everything. It truly feels like her second home. If you have a small dog and want a place where care is intentional, calm, and genuinely loving, the Dog Cottage is the place!

    Just came back from picking up our 2 dogs. It was a great…read moreexperience dealing with this place. We constantly received video and picture updates on the facebook site. It provided us great comfort knowing our puppers were having a great time and in good hands throughout the stay. Very reasonably priced and knowledgeable person. I would definitely bring my dogs back here for either day care or overnights. The owner (Jacqueline) has a beautiful backyard oasis that the dogs get to wonder around at. The dogs are free to go inside and out of the home into the backyard as they please. It is well maintained with beautiful gardens. I'm glad to have found this place to bring my puppers for care.

    My Pet Garden - Valentine's Day photo shoot and dye job by our groomers

    My Pet Garden

    (504 reviews)

    Really friendly service. They are great with dog grooming and all the workers are nice…read more Just an FYI if it's your first time bringing your pet for a dental cleaning... they do an examination that costs $45 and if they find something wrong they may not be able to proceed with the cleaning. So for anything you notice that may be off, weird odors in the mouth, etc, an option is just to check it out with your primary vet to save some time. Just want to give y'all a heads up.

    i want to preface this by saying i am a nervous wreck whenever i leave my dogs with anyone besides…read morefriends and family, so finding sitters / boarding we trust has been an ongoing struggle, especially for two dogs. my babies rosie and hank have been going here for the last few years, and we've really come to love and trust this place. hank is a super friendly goofball who always acclimates to groups easily, but rosie is a little nervous gal so she takes a bit to warm up to the group. sometimes i'll watch her on the doggy cam and she'll just be sitting in a corner watching everyone play. but after a few days, i've watched her get used to her new dog friends and even start playing! i don't think that would be possible without the owners and staff creating a caring and warm environment for them. also once i checked the cameras and i saw someone sitting on the floor while all the dogs piled onto them and it was the funniest / sweetest thing i've ever seen. a massive cuddle pile full of happy dogs with wagging tails. they won my trust completely after that. thank you for creating such a wonderful environment where both animals and their owners feel safe and cared for. it's a rarity in this world!

    PetSmart - groomer - Updated May 2026

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