Cancel

    Open app

    Search

    PetSmart

    3.3 (107 reviews)
    Open 7:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Both dogs done by Danielle. Melody is the mean white one. Teddy chill.

    Only writing a review for the grooming salon and specifically for Danielle only. Danielle is the sweetest, nicest groomer I've had the pleasure to come to. Whoever that K. M. person is who wrote that weird negative review of her for something that was their OWN fault is a disgusting person for claiming that she would call them the F word. She's super gentle with my baby Melody, who hates everyone! Dogs really be knowing who to trust! Do yourselves a favor and book with Danielle! I can't believe I haven't written a review sooner!

    Hannah N.

    We had our fur-baby Ace groomed today by Denise B... wow, he looks amazing! Ace is a shy and timid dog, but he was all tail wags when he came out of there. They spoke to him so softly and kindly, and he came out of there looking and feeling his best. We will absolutely be coming back for all his grooming! Also, the store is stocked very well and we go there for all our pet needs. I appreciate the wide variety of items. The staff is always kind and they love on our Ace whenever we bring him in. We love this PetSmart and will be going there for training with our pup.

    My luna totally differen
    Maria Cristina S.

    Im so upset with how they cut my lunas hair. . I told them if i can still get her little fluffy. . But no they made their choice of what they want. . Her bday is coming up soon. First time with me. But worst look of her. Everyone saying shes ugly now the way they did to her. . Im really disappointed . . They couldve just called me if they cant do what i want. . This is her picture after and before. . I thought it wasnt her at first.

    Worst most horrible expen$ive experience my dog was forced to undergo, if "ZERO STARS" was an option it would be given!!!!! They left her with visible red razor burns!!!! around her eyes along with a shave that a two year old could have done a better job with, than the one "Desiree B. did!!!!!!!

    No one would be happy
    Zoey N.

    I took my goldendoodle, Simba, to his grooming appointment with Lisa L, and it was my worst grooming experience. I could tell they were very busy that day when they called and left multiple voicemails to see if I could move up my appointment even after I had already declined, and the appointment was made a month in advance. When we arrived to the salon, Lisa L was out for lunch so I talked to the receptionist. She checked Simba's fur and gave me the fur level to choose. I chose level 5. I showed her the picture the last time Lisa L did for Simba and repeated many times that please don't shaved down, especially his face. She said ok but stated the groomer would call me to confirm. Lisa L called me after and informed me that they need to charge me an extra $10 for brushing down the mat and if it's ok to shave down the tail because she can't do anything with it. I said "I'm willing to pay extra $10 for the brushing but I don't want to shave the tail down, just trim and I will take care of it." When I returned to pick up Simba, he was completely shaved down, minus the head and the tail. The receptionist kept saying that Lisa L informed me about the mat and shave down on the phone. Lisa L wasn't available then. It was so deceptive. There was no mentioning of a shave down of his entire body, and why would they want to charge for a brushing if they were going to shave his entire body?!?! I could tell he was more matted than when I brought him in because the evident was the untouched tail. His tail was never this matted before. For his breed, this can happened if they rushed on the bathing and the drying, so they might have matted him more there. There was even a razor burn on his face that reddened after we got home. As a pet parent, it hurts to see all of the care, effort, and time you put in for your baby gets instantly taken away with an improper shave down. It hurts even more having to deal with the deceitful tricks and them not owning up to their mistakes. This was not my first time here, but this time, they were overbooked and rushed, and a shave down was the quickest way to shove customers through that revolving door. I made my case to customer service and now they offered me an in-person refund. Money is the last thing on my mind. I feel like I let Simba down, and I hope no one has to go through this.

    PETSM RT
    Raven A.

    5 stars for my baby boys groomer, Lisa! She gets him the perfect haircut every time and knows how anxious he is when it comes to his nails and she manages to keep him relatively calm while they grind them down. Overall I think the service has improved greatly since the last time I really spent time in the store. I was waiting for them to finish up Fang's grooming and each employee that walked by me asked if I needed assistance. Another thing of note is how much I appreciate how often they clean the cats cages. It makes me so sad to see them in there not having a lot of room to explore and play, but it's nice to know they aren't crammed in a small, dirty space. I want to adopt them all so bad. The selection of dog food and toys is pretty decent, I can't really comment on the other pet things because we don't own any other pets so I haven't really focused on small animals, birds, and cats. But really the employees have been extra helpful lately so just grab the first one you see and ask for advice.

    FURminator

    See all

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Steve M.
    103
    252
    56

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 2
    Photo of Joey G.
    341
    11
    8

    6 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Gus P.
    9
    11
    3

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nichole L.
    202
    19
    39

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Liz L.
    72
    6
    0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C S.
    0
    47
    0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Teresa S.
    24
    74
    13

    8 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Cathy Chenoweth is the BEST dog trainer in the AV, and she works right here at my local Petsmart!

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kari R.
    25
    155
    270

    15 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Zen O.
    1336
    17
    3

    9 years ago

    Worst customer service. The employee's have no clue about training days for dogs and have no information on anything about anything. Worst.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Refused to groom my dog. Shaved one stripe down his back and sent him out. Very rude and inept groomers.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Nice and clean facilitie ,employees has great customer service adoption agency are there every weekend also a very friendly staff..

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Suzie H.
    104
    15
    3

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 5
    Thanks 0
    Love this 1
    Oh no 0
    Photo of J M.
    0
    33
    1

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of K N.
    0
    8
    0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mary N.
    558
    99
    43

    11 years ago

    A lot of their staff here is very nice and friendly. They helped me a lot when I got a new puppy.

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Louise A.
    71
    159
    205

    18 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 3

    Ask the Community - PetSmart

    Hello I am looking for a yorkshire terrier for adoption. Do you know of anyone selling a yorkie for under $450.00? Thankyou Kathy

    I'm looking for one also

    View All 4 Questions

    Review Highlights - PetSmart

    She gave my girl Zoey the best furminator ever!

    Mentioned in 2 reviews

    Read more highlights

    PetSmart - petstore - Updated May 2026

    Loading...
    Loading...
    Loading...