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    PetSmart Doggie Day Camp

    2.7 (67 reviews)
    Closed 7:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart Doggie Day Camp

    Bath and groom only

    Pet boarding

    Full grooming

    4 More Services

    Pet haircut

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    PetSmart Doggie Day Camp Photos

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    this was Iris the one i got from petsmart
    isabella s.

    if i could i would but 0 but i can't. i got my first bearded dragon here and he was very lethargic but the staff just said he was "calm" he was there for 10 months and they didn't feed them calcium which they need to be fed to survive. Iris only last 3 months in my care and i did everything right. i have a 40 gal with the right lights and i fed her meal worms. the staff is NOT knowledgeable at all! if your going to get a reptile get one from an actual reptile store i know have Cherry and their doing much better! i got them from the serpanterium which you can tell is much better!

    Since it has been getting hotter out, we wanted to give the dogs a shave down and Petsmart had the soonest availability. We didn't mind so much that the haircuts themselves were lacking professionalism since it was a quick summer shave down- the cuts were choppy, uneven, and lacking attention to detail. We came home to find multiple nicks and cuts under their arms. Unacceptable to say the least.

    This is from the razor cuts

    Absolutely horrible service from this place. Took my golden retriever up there to get a nice summer cut. Well they ended up leaving tons of uncut hair all over him. Then they took a razor to the back of his ears for some matting but left razor cuts on him. This is not a place for attentive detail, it's the bare basic if that.

    As always they do an outstanding job. My pup is always at ease. Can't recommend this place enough!

    Poor puppy needed to get groomed
    allison r.

    Kat was fabulous! She always takes special care of my dog Puppy because Puppy cant have water get into her ears because it causes ear infections in her. Kat always remembers my dog and since we've been going to her we've had no ear infections after being groomed! So happy with her service every time!

    Thanks so much Mickie at 2499 /407 Petsmart

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    5 years ago

    PetSmart in Flower Mound is, hands-down, the BEST location. Knowledgeable, helpful staff. Fast help when needed, always have what I need.

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    Page 1 of 2

    Ask the Community - PetSmart Doggie Day Camp

    Review Highlights - PetSmart Doggie Day Camp

    Kim , the salon manager, is the most caring and hardworking person!

    Mentioned in 2 reviews

    Read more highlights

    Bartonville Veterinary Center

    Bartonville Veterinary Center

    (31 reviews)

    We have an older cat that needed dental work. She did not want to eat. When they gave her a…read morecheck-up they said it was critical. We entrusted them for her care. While she was in some pain, they gave her pain medicine. She is so much happier now. Tooth cleaning is not cheap but I highly recomnend Bartonville Vets to get a check up for your pet. We will see them again soon for our other pet.

    Over the past 25 years of owning pets and working with multiple veterinary offices, this was easily…read morethe worst level of customer service I've encountered, and it's not even close. The issue stemmed from a simple and reasonable request. I had an unused prepaid service from the prior year for my pets' physicals. The service was never used and therefore cost the practice nothing. I requested that it simply be applied as a credit toward the same service this year and even offered to pay any difference in pricing. I also provided a legitimate and provable explanation as to why the service was not used at the time. Instead of being accommodating or even attempting to work toward a reasonable solution, the office was rigid, ununderstanding, and ultimately unpleasant in their responses. There was no effort to consider the situation beyond a strict, one-dimensional policy approach, showing an inability to apply basic judgment or common sense. After raising the issue, I received a phone call from a member of the receptionist team whose tone was condescending and dismissive. I was told they were not willing to work with me and that their position would not change. Shortly after that call, I received a brief follow-up email stating that my account had been inactivated, my pets' upcoming appointments had been canceled, and that I would need to find a new veterinarian. This was done without my request or agreement. Communication overall was abrupt and unprofessional, with no accountability or willingness to resolve the issue. The experience left a clear impression of a facility that prioritizes money over customer service, reasonable accommodation, and good business practice. The owner, whom I requested call me, would not. Again, pointing at poor service. To be fair, the office itself is very nice, the location is convenient, and parking is adequate. Scheduling appointments has always been easy, and their email and text reminders are helpful, so in that part of the business, they are doing something right. However, none of that makes up for poor communication, inflexibility, and a lack of professionalism. The inability to think beyond a rigid, one-dimensional approach also gives me pause when dealing with medical professionals who are often called upon to think more broadly and problem-solve complex issues that can be challenging to diagnose. I would strongly recommend looking elsewhere if you value responsive, thoughtful, and client-focused service.

    Trophy Club Animal Hospital - Service Animal

    Trophy Club Animal Hospital

    (29 reviews)

    Updated review: After a technician's error, Dr. Speed reached out to address the recent vaccine…read moremix-up involving my service dog. She accepted full responsibility without making excuses and clearly explained the steps taken to verify that my service animal would not be double vaccinated. I appreciated her honesty, professionalism, and commitment to correcting the issue and preventing it from ever happening again. Based on our conversation and the actions she has taken, I've accepted her explanation and feel confident moving forward. My service animal will continue receiving care at Trophy Club Animal Hospital. While mistakes can happen, if possible, always remain present while your pup is receiving treatment.

    I have never been to a veterinary clinic as compassionate as this one. This clinic is tailored to…read moremeet all my needs. On days when I'm extremely rushed, they listen to me, accommodate my situation, and get me out as quickly as possible. Then there are days when I really need to understand everything happening with my pet, and they take the time to explain everything in detail. I can tell the staff is genuine from the care I receive. I have been coming here for three years and have had the opportunity to meet all the doctors. I feel reassured knowing that my fur babies are getting the best care because everyone is informed about what my dog is going through. We trust this clinic to prioritize my pets' best interests, especially regarding finances. Thank you, Trophy Club Animal Hospital, for caring for my two fur babies!

    Lantana Animal Hospital

    Lantana Animal Hospital

    (44 reviews)

    Over the last few weeks, I've been through an incredibly difficult situation with my dog, Maggie…read more What she went through was heartbreaking, and as any pet parent knows, when your dog is suffering, emotions run extremely high. My original review came from a place of fear, frustration, and deep worry about her future. After meeting with the team at Lantana Animal Hospital today, I feel it's important to update my review to reflect the full picture. They took the time to sit down with me, listen, explain, and truly understand what happened from my perspective. What stood out the most is that they weren't defensive, dismissive, or focused on money--they were compassionate and genuinely concerned about Maggie's well-being. They acknowledged the seriousness of the situation, and instead of distancing themselves, they leaned in. They made it clear that they care and are willing to work with me however they can to support Maggie moving forward. In a world where veterinary care can sometimes feel rushed or transactional, I appreciated seeing the human side of their team today. While this journey has been painful and far from what I hoped for Maggie, I do believe they want to do right by her and are committed to helping however possible. I'm updating my review to reflect that compassion and willingness to help.

    Second time bringing my old girl in! She is very anxious and does not like riding in the car…read moreeither! Office staff is super helpful and kind and very good with her! Will be bringing all 3 pups here from now on!

    PetSmart Doggie Day Camp - petstore - Updated May 2026

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