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    The Pampered Pooch

    4.2 (23 reviews)
    Closed 7:30 am - 5:00 pm

    Services - The Pampered Pooch

    Bath and groom only

    Full grooming

    Pet haircut

    The Pampered Pooch Photos

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    Before and afters - they did a great job on her body, legs, and feet though!

    I want to start with this is not a "Karen" post. I'm not even a part of the Karen generation and I don't even leave reviews ever but I felt it was necessary here. I have a 8 1/2 month old Aussie Doodle and Pampered Pooch is close to where I live and the reviews I saw were not bad so I decided to bring my girl there. The first time I took Bexlie they did everything I asked but did not do anything with her ears and I understand because it was her first time to the groomers and she is a puppy and they didn't want her have PTSD from it and I totally agreed. However, when I took her back the second time I said let's go ahead and clean her ears this time. This is something she will need to get use to and if we wait to do it she will not let anyone do it in the future. Mind you, Bexlie is sweet as pie and she will pull away but she has never showed her teeth to anything or anyone so there should be no reason to not clean her ears, right? Well I got her home and of course I'm checking her over and I noticed her ears weren't cleaned, I called in to let them know and of course they assured me they thought they did it but of course I can clearly see the buildup in her ears so I cleaned them myself. I took her in the third time and requested the same about her ears but also that we do a tighter sani and paw cleanup. Everything was perfectly fine this time but her ears were not trimmed even. It was more than just a centimeter, this was like a whole inch off so I don't know if she just pulled away but they should've at least evened up the other side. I didn't call in this time, I just evened it up myself and told myself I will give them one more shot. I took her in yesterday to get groomed and I said in the beginning of this I took her since she was a puppy and she was 13 weeks old and now she is 8 1/2 months old so you can only imagine how much she has grown now and I totally expected a price increase but when I dropped her off, nothing was said and I even confirmed with her groomed that we will not be cutting the top knot because we are growing it out for a ponytail. She replied with okay then Bexlie will have a ponytail today? And I replied yes that would be great. I told them thank you and left. I come back around 3:30pm yesterday to pick her up and top knot is completely cut off and left ear you can tell there was only a once over done in it and we didn't check to make sure they were completely clean. I am not one to make a scene or be dramatic bc I understand things can be fixed and honestly her hair will grow back. However, you don't do a service without letting the customer know there will be a different price when they come back, you do make sure you at least call the customer to let them know what the new price will be prior to doing anything to the puppy. There were just back to back unfortunate events and I just won't be bringing Bexlie back. There is just not enough detail taken and I feel like I am constantly being rushed out of the door whether I am dropping her off or paying and picking her up. I will say the ladies that do work there are very nice and I believe so know what they are doing however if you want exactly what you want done, done it's either going to be half done or just completely ignored altogether. I feel like I have given them more than a fair chance to do things right and I kept coming back while also tipping a generous amount because I understand it is not easy work. At the end of the day, they could have the best customer service and they are extremely nice but business is business and it's just too many "accidents" in a row. Bexlie is my baby and I think the highest amount of detail should be taken with each baby and I just don't think that is what is happening here.

    Maxx ready to relax after spending the day at the groomer

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    6 months ago

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    1 year ago

    They were very professional and made my golden retriever look amazing. Very easy process from start to finish.

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    1 year ago

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    4 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    9 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    9 years ago

    Pampered Pooch was recommended to us by a friend. Our dog loves to go and she comes home happy. She always looks great!

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    9 years ago

    Very professional service giving my beautiful guide dog/service dog a bath and blow dry, and of course the basics.

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    7 years ago

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    7 years ago

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    18 years ago

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    9 years ago

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    15 years ago

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    The Pampered Pooch - groomer - Updated May 2026

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