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    Kontota Grooming

    3.9 (50 reviews)
    Closed 7:00 am - 10:00 pm

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    Services - Kontota Grooming

    Bath and groom only

    Full grooming

    Pet haircut

    Kontota Grooming Photos

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    Recommended Reviews - Kontota Grooming

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    The botched up hair job after three hours

    The absolute worst dog grooming experience I've ever had. They botched up my dog. It took them almost 3 hours, maybe over three hours and she came out looking like a seven-year-old chopped her hair. I called the company. They were supposed to send someone out that day to fix it and they never did and I finally reached out to them today. I had already requested a refund and they denied that. So I told them I was going to leave a review that was accurate. They told me that my little review wouldn't affect their business so all I can do is request for folks not to use them. I wouldn't want what happened to me to happen to you almost $150 wasted Rude rude people

    Tami S.

    I have gone through four groomers from this business over the past 8 months on my puppy. Every time the hair is choppy, areas missed, sanitary area not shaved or cleaned. And each time they send me "a really good groomer". So if I ally have it one more shot today, NO GO! They chopped a section of her ear hair off in the front. Once again sanitary area has mats and is not shaved. Took 2.5 hrs and she didn't have her body done because it's short already. Her dew claws aren't cut and they didn't round out her paws as I asked. They never cut short enough and I swear it's so you have to go back sooner. I'm finally demanding my money back. The supervisor called me back and he offered someone else to come fix it. NO. he wasn't even apologetic for what happened. They hire young people with no experience and charge a fortune.

    Had the best experience today! Riley was amazing. Our Charlie loved his grooming! He is a puppy so he was apprehensive at first but Riley made him feel so comfortable . It was great to receive a photo after his bath!

    Social distancing is key
    Ashly H.

    Still have nothing but mad props for these folks. Hard workers and never let me down. They are great at putting up with my doggos, from my Shepkita to my German Shepherd to my crazy husky who basically screams the whole time she's getting groomed lol. I try to warn them to get ear plugs. I highly recommend Kontota.

    10/10 I would recommend grooming your dog with Kontota!! My sweet boy was very well taken care of during his bath. The groomer was great and had excellent service!! Definitely worth your money!!!

    Stella May

    Channing Smith did an amazing job cleaning up my Stella May. After the 8 years I've had her I've never seen or felt her coat to be this soft! Truly a great experience for all parties. Our babies deserve to be pampered just like us. Stella goes to an outside doggy day care so she comes home quite dirty and smelly, but now it's like she never went at all! Thank you Channing!!! 1000/10

    Groomed

    100% recommended! We have two huskies and we're eager to get them groomed ASAP! This was our first time getting our dogs groomed with Kontota and theywas able to squeeze us in last minute and I am so grateful for their customer service! Our dogs were shedding like crazy and urgently needed a groom and they took their time with them and even sent us pictures throughout the process. My dog went from looking like a coyote to looking like a husky again Will definitely be using them again and definitely recommend them!

    After Grooming

    We have a nine month old golden doodle puppy, who had never been groomed before. He was badly matted, but scared to death of the Clippers. Somehow Paula at Kontota was able to shave him properly. She is a miracle worker. We will definitely be using her again.

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    3 years ago

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    3 years ago

    Amazing service - I love the convenience and my pups were relaxed and refreshed after. Thank you for making this so easy for us !

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    3 years ago

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    2 years ago

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    2 years ago

    Love the fact that they come to me. So convenient and Joanna is great. Will recommend to everyone.

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    3 years ago

    Raheem P the groomer was early, thorough, courteous and professional. Would use him again.

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    3 years ago

    We highly recommend Amanda to get your pet groomed! She's amazing with our pup! She's super sweet and Finn adores her!!

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    4 years ago

    We had my dog groomed here and they did an amazing job. We already booked another appointment for April.

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    3 years ago

    Reese was so so good to my 3 fur babies. She did an amazing job with my scared cat dogs. I will be using Reese from now on.

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    5 years ago

    Bri did a five star job on our two mini schnauzers..the bath, cut, total service, was 5 stars and my dogs love her.

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    Page 1 of 2

    Ask the Community - Kontota Grooming

    Review Highlights - Kontota Grooming

    This was my first time using Guardian Grooming and I must say that from the very phone call to the end of the visit was awesome!

    Mentioned in 3 reviews

    Read more highlights

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    Bow Tie Mobile Pet Grooming - Our basic feline service -- bath & brush with optional shed release upgrade

    Bow Tie Mobile Pet Grooming

    (10 reviews)

    I am absolutely devastated by what happened to my dog under Helen's care. I trusted her to groom my…read morebeloved Bernese Mountain Dog, but instead, he was left injured and sick. She used harsh chemicals on him and left them on too long, which burned and irritated his skin. On top of that, she aggressively scratched him with deshedding tools, leaving him raw and in pain. Within 24 hours, my sweet happy and energetic dog became lethargic and very unwell, barely able to move and not eating or drinking. We had to rush him to the emergency vet, where we were told that his rash and sickness were caused by contaminated grooming tools and/or the harsh deshedding products that were left on him. I asked all the questions and double checked that there was nothing else that could have caused this and he doubled down on the groomer causing this harm. Hearing this from a medical professional broke my heart -- my dog suffered because of carelessness and disregard. No pet owner and more importantly no pet should ever have to go through what we did. I entrusted Helen with the health and safety of my dog, and instead, he was harmed and traumatized. Please think twice before allowing Helen to touch your dog. Our pets deserve gentle, safe, and compassionate care -- not to be put at risk. Photo is of Apollo prior to groom and then another two photos after she groomed him and he had to have portions of his coat SHAVED off because of the burns and scratch's on his skin

    This service was last July, 2024. The service was extremely pricy and not very good. My usual…read moregroomer was on maternity leave so I needed a new groomer for a little while and tried out Bow Tie after seeing the reviews. Helen was sweet and Jelly was not injured during the groom. However, Helen shaved my dog Jelly all the way down due to being "too matted". Jelly had been to many other groomers before in the same state (sometimes scruffier/even more "matted") and was always able to be brushed out and given a normal cut. (I have included before and after pictures of jelly -- you will see he was NOT "matted" beyond help.) All other groomers I've had take the time to de-tangle. It felt lazy that Helen decided to not take the time to brush jelly out and instead told me she "had no choice" but to shave him completely, changing the shape of his face and tail. If I had known she would've done this, I would've taken jelly to another groomer. It took months to get him back to normal. I showed pictures that I wanted jelly to look like and it was not at all. At the end, it ended up costing over $300, and she asked me to please leave a tip too. (My usual groomer is $100, and does a MUCH better job than Bow Tie.) I understand it is difficult to run a small business but I was upset with the service. I would only recommend this service to someone who just needs their dog to be trimmed, and might not be particular about how their dog looks after. Edited to add: the reason why I'm leaving a review months later is because I was showing pictures of Helen's handiwork to my regular professional dog groomer recently, and told her about Helen's reasoning behind why she "had to" shave jelly down (Helen is the only groomer to complain about this in the four years I've had jelly & his care is largely the same) and my professional dog groomer told that it was ridiculous that jelly was shaved down for what was clearly minimal matts, and that it was clear that Jelly was not brushed down properly by Bow Tie (maltipoos require wet brushing, not the dry brushing that Bow Tie attempted, because they have curly hair and not fur).

    Pet Evolution

    Pet Evolution

    (32 reviews)

    I've been bringing my frenchie to pet evolution for 6mo now and have seen a consistent decline is…read moreservice. After the most recent tidy up this past Thursday we will not be returning. When I received Grizzly post tidy up he was shaking, still wet, and digging his claws into me. Once home I had to blow dry him myself only to discover he had 2 cuts. One inside of his ear and another on his inner leg. I expected a tidy trim but he had been completely shaved from belly button down and his entire tail hair had been cut off into a stub instead of trimmed. The groomer nor front desk associate mentioned anything and when I called to speak with management, I was told they would call back. It's now been 2 days with no returned call or concern for their negligence. $170 later and my dog has an uneven and unattractive underbelly and backside, shorter ear fluff (when we never asked for this to be cut) and trauma from being nicked in the process. For the price you can go somewhere that will actually care for your fur baby and communicate when things don't go as planned.

    We took both our dogs to Pet Evolution recently and overall everything went well. They looked good…read moreand the staff was nice. But after we got home, we noticed two patches on Murphy's back, which was concerning. What bothered us most was that no one mentioned it to us at pickup. Even if it was minor, we should have been told. Just sharing this because better communication would have made a big difference.

    Fido Spa - The Fido Spa

    Fido Spa

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    Fido Spa does not even deserve 1 star- They have messed up my dogs haircut....AGAIN. 1st time we…read moreweren't clear about the cut. FINE- my bad. I'll be more specific next time....but this time--- oh Fido!! Per 'the lady' - "your dog became anxiety & bit his tongue".... that's a lie (she was lying to much, she couldn't even talk right!), my dog does not have anxiety and we've never been told by ANY groomer that we have an ANXIOUS dog. 'The lady' even went so far to say he bit his tongue and we tried calling both of you! Lies, Lies, Lies!! Not a single missed call or message on my phone! The lady even went so far to say you can bring them back....WHAAAAT! FOR WHAT!?! JUST GIVE ME A REFUND $175.00. I'm not letting anyone from FIDO rough them up again! FyI- my white dog is only 3 - he looks like a old man. We wanted a TEDDY BEAR CUT! #FAILFAILFAIL

    ONLINE I booked an appointment for our medium size dog for…read moretoday at 10:00 with a specific groomer. Our pup was brought in a bit before 10:00. The girl at the front couldn't get our phone number correct or what service we had asked for. This was to be our 3re time here. Everything on line was confirmed when I booked the appt. Fast forward 2.5 hours. No notification that Toby was ready. No text, call or email. When we started to call after 1.5 hours there was no answer. Just a recording. We continued to try to connect also by text- per their website . My husband finally went down to get Toby - when he got there he was told- they were behind and hadn't gotten to him yet. Unacceptable- no phone call advising, not answering the phone for over an hour- unacceptable, and then to boot - usi g the excuse they were behind. I'm not sure how that's except able when for that groomer Toby was the first one at 10:00. And not even an apology. 2.5 hours of him being in a cage. Ignored. And no communication. Then I get a text that my appt was cancelled. They have a policy that they charge without a 24 hour notice. I have a good mind to send them an invoice as well. We will not go back- the last time they neglected to call after he was done. And he spent 2 Hours waiting for us to call. service was poor. Communication - horrible. 1-

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    I can't say enough nice things about everyone who works at Dogtopia West Frisco! I'm greeted by the…read morewarmest most welcoming of smiles the moment I walk through the door. Most importantly, my dog is treated like she's the favorite every day we arrive. It is apparent all the staff love dogs and their jobs. No matter the position, everyone goes out of their way to ensure we have the best possible experience. During one week I boarded my dog, there was an unfortunate freak accident between my dog and another during play. Sadly, my dog was injured and needed medical care. since I was out of town and had no emergency contacts in the area, the GM drove her to my vet and stayed with her while she received treatment, then paid for the visit, took her back to Dogtopia and lovingly cared for her during the next 4 days until I returned. Of course, they contacted me the moment the incident occurred to let me know what happened and for my verbal consent to take her for medical attention. They were absolutely wonderful - went well above their realm of daily duties and made sure I didn't feel stressed at all. They always have fun events to participate in such as costume contests, daily spin the wheel for prizes, treat offerings like peanut butter kongs. I truly can't rave enough! The staff is incredible! I'm able to drop my dog daily and feel 100% confident she is being treated with the utmost love and kindness, and of course, also having the best day - every day!!

    The staff is warm. The organization is on point! Not to mention the cleanliness is pristine I've…read morenever seen any establishment that boarded with so many beautiful dogs yet had no odor of urine or feces. It was amazing! Not only that they have a strict team who use walkie-talkies to determine where the animals are and how they are at the moment I was astonished and still am so if you're looking for pet care not to mention, they have a Salon in case your dog gets dirty so you don't have to pick it up nasty like other places you gotta go here

    Kontota Grooming - groomer - Updated May 2026

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