We love this location. It's not as brightly lit and aesthetically pleasing as some. It's definitely…read moreolder and well-worn, but it's really a great shopping experience. The prices and sales are great. We're in here once or twice a week at least. (Just a byproduct of having three animals and living off Marsh and Arapaho right around the corner. Need a new brush? Oh Petsmart's right there. Need an extra can of food? Let's go to Petsmart!) We love the service we receive from the staff. Katy is especially wonderful! She's always makes you feel listened to and appreciated. We do Puppy Kindergarten once a week at this location, too, and it's great. The space is clean, and the lessons are mostly for the people. The puppies get to play with each other while Katy teaches us and gives us the tools we need to work with our dogs. On top of that, she calls us during the week to check up and make sure everything's going well! Katy is really a great asset to the store and to anyone who comes here. I also want to say that Monique, one of the check out/general staffers, is always lovely to us, and the rest of the staff are generally friendly and polite. Even when we have to come in before opening to drop off our dog at Banfield, they are professional and courteous despite the fact that the store hasn't even opened yet! My wife and I have had absolutely terrible experiences with the Banfield inside this location, but we will always use this Petsmart. It's always a great experience.

I love this store! the associates are amazing! very knowledgeable and very kind! they have a small…read morestaff so everyone is familiar. everyone there is always so kind to my dogs. and so helpful if I can't find something or reach something there is always someone willing to stop everything and assist me. Two days ago I was there and I needed help finding the right dog food and an associate Whitney was cleaning the guinea pigs house and when I asked for help she quickly put up the animals and came to assist me. What great customer service. She very well could have sent someone else but she didn't! above and beyond! I love my Addison Petsmart I will never shop anywhere else!

in a nutshell, I'm a disabled person with the world's rarest brain that I'm stuck with it after…read moreeight brain surgeries and my service diagonal. I love going to the store, but a lady there. That absolutely knows nothing other than how to be rude to people doesn't know anything about the wants me to ask anyone else that doesn't work there or could work there quoting. So I drive over 35 minutes away to a different location and I hate it. I go to the store, probably at least 2-3 times a week. If not it's just unacceptable. I've never been treated like this so many times consecutively I thought the manager there, but I got rid of her by now, but I guess the manager is nowhere to be found either overall very upsetting disappointing very unpleasant and inconvenient all at the same time

The most helpful and friendly staff around. They actually like to help you. The manager and staff…read morejust have a great attitude. This is my favorite pet store.

Staff is great friendly and knowledgeable...Always have a variety of options for cats. The store is…read morekept stocked and clean.

I bought my mystery snails (so busy and active) and baby lily pads for my Neocaridina shrimp tank!…read moreI really appreciated how helpful the staff is in here! What really impressed me is the way that the care for their betas they are housed in beautiful half gallon tanks with live plants. The animal life in this store is well cared for! We will definitely be back!

this location rocks!!! always friendly, knowledgeable & once you place an online order (in my…read moreexperience) they give you an eta & i have always received my order sooner than expected!!!! kudos to this location, the only store to shop!!!!

Staff very helpful and courteous. Store has most of requirements for pets reasonable priced.read more

High-end hounds and pampered pooches get spoiled here! Now Im not one to go to the extremes when…read moreit comes to dressing my Border Collie, Lets get one thing straight. Her name is "Pearl Jam" Nuff said...... I am not saying she would look bad in a Sniffany & Co. tu tu dress, or a blinged out collar, or luxury bedding but she usually spends most of her day chasing squirrels, chewing on her backside, or bar hopping with me. Now that does not mean this furry rocker/grunge tail wagger will not be indulging in the treats via The Dog Company. I could not resist the doggy bakery nom nom nom......Pearl Jam is now a fancy food junkie. This is a great shopping destination for all those lil four legged Dallas Divas, don't worry stinky dirty Pearl Jam will not be in the store she does not fit in a designer accessory bag Them treats are pretty darn good, I took a bite too- Shhhhhh. Thank you Jake for all of your help and making our Shopping experience so much fun! Pearl Jam has been taken to a higher level in bow wow life!

Dog Grooming - Friendly staff, the app makes it very easy to book appointments, lots of…read moreavailability, and facilities seem well maintained. The grooming services were performed well (I'm not an expert but no noticeable problems). My one gripe with the service is the pricing. If you book a basic wash and cut, expect to add at least another $15 or more in various fees. This just seems deceptive and has caught me off guard. I go in expecting to pay $65 and I get a bill for $90. I know the fees can vary depending on breeds, hair length, etc but this can be communicated beforehand.

This Clinic is worse, they just want charge you mone money than you need services for your pet…read more I make appointment for my dog, reason visit rabies vaccine, i do with Petco before, they have all information and history my dog, Meet a staff, after all the questions im already fill all in the form online before you visit. I take care my dog very well, dental clean every year,supplies support, flea medicine. I only need rabies vaccine every year. They tell me a cost about 50$ for vaccine plus I need to pay 99$ for the exams. What I need the exam for??? They said kinda policy when visit this vet, I won't let this vet rip me off like this. Need find a place to trust more this place every one.

Great options for cat toys and accessories. Some items are higher priced compared to the big box…read morestores but the quality of the items are better

Had to board 2 cats for a day. They were fine and came home happy. Clean facilities with…read moremerchandise for sale and occasional cat adoptions

Super fun to stop by here and enjoy the pets they provide. They have great doggie daycare and…read morehair/nails trimming. Today we saw Cats, Birds like canary, mouse, tarantula, fishes, snakes. They pretty much have every kind of animal products that you are needing.

Excellent grooming services specifically with Jasmine. She clearly loves the puppies she grooms…read more My only issue with the facility is that when inconsiderate customers do not pick up their poop, neither does PetSmart.

I know that it's probably better to rescue dogs and other animals but these dogs are so darn cute…read more I fell in love with all of them but especially one but I was visiting from out of state and couldn't fly back with her and the sticker shock of the cost put a pause on it for sure. Otherwise I would have loved to adopt one of these cute puppies.

Do not recommend our first encounter going was with JP he stated dogs are AKC registered and they…read moreare not or at least ours wasnt. On top of that they stated $7k he doesn't advise on the interest if financing how much it can go up. Purchased pup in January for the past months we have struggled on our pups paperwork it was never sent until march. When sent it had a sire/dam name that is completely different from when register at that i was sent two and both are different so now we dont know who it really is on top of that one day we are told she has a pedigree and another day we are told there is no pedigree. We are not happy at all anymore. On top of the requirements so they state 1 yr free grooming of course is not free you paid for it in the package but turns out JP put it for 6 months for us. Not only that it states on the contract for vet visits they will not compensate for cherry eye my pup got a cherry eye the following month once we had her home when that should be included. i dont recommend this place anymore because again its now may 13 and her paperwork is straight trash no pedigree not akc dont even know which one is the correct one.