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    Petco

    2.1 (45 reviews)
    Closed 9:00 am - 8:00 pm

    Services - Petco

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    Petco Photos

    From this Business

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    The cotton balls that were lodged in my dog's ear.

    I had my dog groomed by Easter on the 21st of October. It is now the 30th of October and I just found 3 cotton balls shoved into my dogs ear! ALMOST 10 DAYS LATER!!!!!! Do you know how bad this could have been? I had to use tweezers to get the cotton balls out because they were that far into his ear canal! On top of that she charged me twice for "de-matting" even though he didn't have excessive matting. We will NOT be returning to this location.

    The employees are hiding.
    Demetric L.

    You have to chase employees down to get service or they walk past you and don't acknowledge you.

    I took my dog in for a $72.00 groom today and he was totally mutilated. His hair is uneven and chopped. The groomer left hair hanging off his feet. His ears are are not even. I made him another appointment for tomorrow. Hopefully someone there can do something to help. Will post after next appointment.

    Ears not combed or blown out
    Derrel B.

    I've been going to Petco in Lithonia since my dog was a puppy. There was a girl there with short green hair that always did an excellent job and you could tell she took pride in her job. When she left that's when it all went down hill. I took my dog there less than a week ago and the groomer wasnt friendly at all. She had an attitude and when I came to pick my dog up 2hrs late she had a bigger attitude when I asked her why the price keeps going up when I keep getting the same service. $115 later and had to go to an ATM because there machine was broken I wasn't happy at all!! I promise they didn't even bathe my dog. She smelled the same way she did when I dropped her off. her hair wasn't soft or blown out. What really disturbed me is that she was crying when I picked her up...and she has never done that. Now I'm even more concerned and disappointed. I hope they read this...better yet I hope everyone reads this. My dogs name is Lulu she's a standard poodle and weights 46 pounds. The sweetest dog ever. I call the store manager "frado" and rather than provide good service he decides to interrogate me. if you care about your dog and there health I wouldn't recommend this place. It's very convenient for me figuring my house is around the corner but, I'll take the inconvenience just to make sure my dog is healthy, happy, and looks good. It's very difficult to pay $100+ dollars for a service and be highly disappointed and be provided terrible service.

    Wizard with a bow tie!

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    12 years ago

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    13 years ago

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    11 years ago

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    13 years ago

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    11 years ago

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    Page 2 of 2

    Ask the Community - Petco

    Review Highlights - Petco

    Brought my 15 month old boxer to one of Petco's trainers, Sunny, for an initial consultation.

    Mentioned in 2 reviews

    Read more highlights

    Petco - petstore - Updated May 2026

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