This place is AMAZING! I have a sweet American Bully that they really love and care for everytime…read moreshe is there! My pup gets so excited when we tell her it's time to go get a bath. She even got excited when I called and she heard a voice she recognized. They take really good care of my girl and I am so glad I found them!

Please do not take your dog here. Find another place. I have a 4 month old Standard Schnauzer that…read moreI took for his first grooming appointment. I asked for a Standard Schnauzer cut. He still had his puppy scruff. They obviously didn't know how to do the cut. I will let the pictures speak. They refused to refund our money and said they would correct it on Monday after consulting other groomers on staff. Don't worry we will not be back and I'm leaving a review every where I can. DO NOT TAKE YOU PETS TO THIS PLACE!!!!!!!!!!!!!!!!! They also tried to tell us that our dog was not a pure breed standard schnauzer but possibly a terrier mix. Find another place or do it yourself.

This is my second time visiting this location. If I had posted a review for my first visit, it may…read morehave been a two star. However, giving them a second chance... I booked my appointment. I knew my poodle needed some help with as much puppy hair as he has and it's been several months since a cut. I will say the lady Akita was a pleasure to speak with. She should answer everyone's phone for customer service. She was patient with my baby. Because I know he is a lot of work. (He hates being groomed, he just wants to cuddle.) I will return but with a picture this time. He looks like a baby lamb now. Lol Great job on the second impression! Because I was extremely nervous.

I scheduled an appointment for today and discussed $200 fee and was waiting for them to send me the…read morepaperwork to complete. Instead they finally sent a text saying they can't come to my apartment bc they don't have outdoor outlets. I responded immediately saying I have an outdoor outlet outside my own apartment that works and parking spaces in from too. Told them the landscapers use that outlet all the time for blowers, etc. The guys response about 45 minutes later was "I'm sorry ma'am we can't do it" It makes no sense when there's an outdoor outlet. I'm taking my business elsewhere.

Great place to board your dog. Great location and great hours. The owner is really great and I…read moreknow my dog is safe there.

The dogs aren't supervised which is not good at all if you care about your dog. It's a one person…read moreoperation & he has too many dogs to monitor their behavior, prevent fights, clean, & feed them.

I walked in at closing and was greeted at the front door by the young lady advising very…read moresarcastically " We are closed". Since they never answer calls, I asked if I could at least ask a question. I asked if they can groom a mini Australian Shepherd and replied "We are short a groomer and not taking new clients". With this interaction, we will continue to use our quality, customer service groomer in Jackon. Forget about supporting our local small business.

Love this groomer! The place is clean, the dogs are very content, and the team is super nice and…read morefast! Tiffani is amazing with my girl Harley. She gets what I want and executes! And, Harley is always so excited to see her so I know she's in good hands. This will absolutely make it harder to book Tiffani, but she deserves all the flowers! Highly recommend them!

Took my baby into McDonough Petsmart for a groom. Worst groom my dog has ever had. Does his face…read morelook like it was touched? She hurt him and he's still hurting

We had Lee A and it was fantastic a wonderful grooming job and nail trimmed! Our dog looks…read morebeautiful clipped just like we had requested definitely will request Lee A again

I wanted to leave an honest review about my experience because I almost allowed the negative…read morereviews to influence my decision -- and I'm glad I didn't. I brought my dog Abundance to this location in McDonough, GA. When I first arrived, I asked whether she would need dematting or detangling and was initially told she looked fine. Later, I received a call that she would need some dematting, which could range from $10-$25. I'll be honest -- I became concerned because I had already read reviews about upcharging, and I was also working within a very tight budget at the time. I expressed my concern, and in hindsight, I regret how I approached it. The groomer was understandably offended, and I truly felt bad afterward. I apologized because I realized she was simply doing her job and being honest about what my dog needed. Despite the uncomfortable start, she still moved forward and groomed Abundance -- and I am so glad she did. Not only did she do a good job, but something very important stood out to me: My dog came back HAPPY. Abundance goes to the groomer regularly, and typically when she comes home, she's quiet, withdrawn, and goes straight to her bed. This time was completely different. She came back happy, spunky, and in great spirits -- like her normal joyful self. As a dog mom, that meant everything to me. The groomer also chose not to charge me for the detangling, which I truly appreciated, especially given my situation. That level of kindness and professionalism did not go unnoticed. I also want to say -- don't let negative reviews automatically discourage you. Every experience is different, and in my case, the groomer showed patience, professionalism, and compassion. I plan to return to tip her again when I'm able because I truly appreciated her work and how she treated my dog. Thank you for taking care of Abundance and making her experience a positive one.

Bubble puppies owner is very racist & she has trained her staff to be the same. I was talked down…read moreto in a racist manner. This office does not value the black community. The owner & staff showed no empathy when I was paralyzed & refused to come out to grab my puppy out my vehicle. However I did witness this happening with a Caucasian customer. Her dog was picked up from this woman but not mines. Without checking with me the owner flagged my account stating I was bothered by receiving reminders for grooming & this was not true at all. I do not recommend this business. It does not respect the black dollar. In case owner respond I can provide my number to tell you more. I have written proof as well.

Will continue to do business with them they were easy to work with and did a good jobread more

I have taken my dogs for years. They smell good, look good and have minimum anxiety going to a…read moregroomer because they just love it there. I highly recommend this place.

We love The Paw Pad. The people there are awesome. One of…read moremy pups has gone there for ten years. He jumps out of the car and runs in. The staff there are great care givers. We have used doggie day care, grooming and boarding.

I have boarded my sweet baby here several times without any problems she is always ready to goread more

Andrew does an amazing job with our Yorkies. They always come out looking great. We have always…read morebeen pleased.

My Yorkie has been out of sorts since picking her up on Thursday. Shaking, yelping, not eating, not…read moregoing out for pee/poop or walks. Something isn't right. Texted Andrew, not reply. Not surprised, would never admit anything wrong. My dog yelped coming too us from the crate when being picked up. Won't use this groomer again. If you love your pet, you won't either.

The groomer gets on the phone with terrible customer service skills and very rude. She makes a…read morestatement of " I did the best that I can do." The assistant store supervisor attempted to gaslight me, saying that a bichon haircut will require the dog ears to be pointed, and because my dog ears aren't pointed this is why the cut appears the way it looks in the picture to the left. My dog has been getting the same haircut for his whole eight years of life and so that was the poorest excuse I've ever heard. My complaint is poor customer service, lack of accountability, and a lack of skill set in grooming service. Pictures are both him, what I asked for versus what I got. My dog goes to the Groomer every six weeks and so he practically already had the cut, but just needed a trim she cut entirely way too much off around his head.

Groomer did a butcher job on my golden-doodle!! I told them not to cute her short and they shaved…read moreall her hair off.